Great company! Wonderful sales representative, Rick Edwards highly recommended to all!
We signed a contract with Mid-South in October 2019 to remove and replace all existing siding, fascia, soffit. They required a deposit of more than $10,000 which we promptly paid.They started the project at the beginning of November 2019. They did not have a dumpster delivered to the job site as is standard practice for a project this large, and supplied a crew of ONE person. After 30 days, we contacted Manager David Williams with the photos below noting that we had concerns that only NINE total pieces of siding had been installed. Two days later, what little work was being done ceased. We sent messages in December 2019 asking for updates and did not get a response. Its been three months since this project started and as of today, the house looks just like it did on 12/6/2019. We are dissatisfied with the services received and Mid-Souths offer to resolve the situation. We feel in order to fairly resolve the issue that we will be required to seek third-party assistance.
Its a cool little yard, perfect for your local handyman
Poor warranty. Would not recommend, windows leak on a house I purchased and they installed them less than a year ago and now they wont fix them.Unfortunately, Dave was the individual that informed me they would not do anything about the windows they installed because we werent the owners of the house at the time of installation. If the owner of Mid South Lumber could reach out to me I would gladly appreciate it, please contact me at [email protected]. As a new homeowner and retired service member making Panama City my new home, I would truly appreciate establishing a good relationship with local companies that I can recommend or use in the future.
Awesome experience, good product and price, helpful, services is good, has all your building needs.
Great place to get materials.
After calling and verifying they had 3 boards I needed in fact I was told they had 700 of them I proceed to drive to this location just to be told they don’t have any. Thanks for making me waste my time!
I had an estimate already drawn up. I went there to pay and place the order. They were fast and efficient.
Ordered custom size door in March received wrong doors, spoke with Dave and sent all the email correspondence to Dave showing the size of doors that should have been ordered in late June. The difference between the special order and what I was quoted was 28.00. Was told the doors were ordered and it would take 12 weeks to get them in. 12 weeks later nothing was ordered because I did not pay the 28.00 prior to them ordering them. They already had my $175.00 and the rest would have been paid when the doors came. Very poor customer service by Dave which is suppose to be the General manager. Now trying to get my 175 refunded. Would not recommend this place
Best ppl I almost know.
Excellent service. Quality doors and windows. Lumber good too.
Cosheene Timson did a great job inputting my order. She is very knowledgeable, professional and she knows the products that Mid-month sells. The gentlemen that helped load my materials was very helpful, professional and knew where everything was that I had ordered. These people were all great to work with. I will shop there more often. Thank you. Bob Pajak.
Very helpful and friendly. Also very easy to pick up order.
Great Customer Service Experience! Thanks Mid South!
Tina Parrish is an amazing Sales Rep. Her attention to detail and follow up is like none other, which is HUGE for Bay County! Great place for all your lumber needs!
Huge variety of lumber. They have the very best Doors and Windows in NW Florida by far! Handy to pick up the hardware you need for any project. Beautiful door fixtures, and theyll make extra keys for your family. Their Service Pros installation and remodel service is the most trusted to do high quality work swiftly every time.
Order windows from this company they came and installed them had a few problems the screens were all ripped they replace them one of the windows cracked they said a bird hit it or try to make it look like I did it when I called didnt even offer to come down to see what caused it there is a screen on the window impossible for a bird to hit it and crack it it looks like a stress crack and when the window was installed the windows and doors cost me over $10,000 I called and asked what they were going to do about the crack window the guy was very rude on the phone like I said accusing me that I did it I do not recommend this company I will never use them again ps. He said he would get back to me I am still waiting its been over a month
Great service. Friendly and no waiting around
Talk to Kevin! He was extremely helpful and courteous and hes funny too! Thanks for all your help and support Kevin! Ive got a big project and Ill be coming back .
In 2012 of May called and dealt with David Williams. Was very un-professional. Stated he would show up on day 1 to measure the door, never showed. Finally showed and sent quote, wanted to talk with him via telephone and requested this several times through email conversation, he never called. Just wanted us to sign a contract so he could order the door. Told him we would not sign until we spoke. Returned our email basically telling us to take our business somewhere else. Would not do business with them.
Fast and know what you need when ask them. Thanks for all your hard work. Charles Morris remodeling and Painting llc
Alway Very helpful. Price is good. I have installed alot of there windows and doors. Very Nice. Has a home town, small biz feel. Need more places that care as much as they do. #5stars
They have a trivia question on the board behind the counter and believe he was shocked that I answered it and correctly at that... 😂 The gentleman that waited on me was really nice and helpful.
Better check see if they ACTUALLY have .. wut they say they have.. can not count on them for important materials in timely manner....
I visit this lumber yard weekly but I really cant recommend it because of the attitude most of their guys have. Today I arrive, go to hand my ticket to theyard foreman who was standing around having a cigarette and he didnt even look at me just walked away and said he didnt want that.Im sorry but isnt it your job to take care of the ticket or find someone who can? Or are you being paid to just stand around and smoke all day. Guess Ill be looking elsewhere for supplies. Thanks but customer service goes a long way.
Professional staff, great products and great pricing. Could not ask for better service
Been here a few times, staff is always very friendly, helpful and professional. Prices are always good too.
So awesome, Gabrielle is the bomb! Great, expert, friendly, patient service.
Staff is friendly and helpful, great service, has all your building needs! Delivery available.I would shop here before going to Home Depot.
Locally owned, Friendly staff, All around the Best in Bay when it comes to Lumber, Hardware items, tools and much more!
Great prices and very knowledgeable and professional staff.
Great lumber yard, no none sense !
Great Staff!
If you know what you need they got it #850Strong
Services great was in and out in 10 minutes
Fantastic customer service! See Doug!
Fast and good service.
Great Service.
They have what you need.