They always have what I want but the staff is clueless on the products. They are nice and friendly but they just dont know the products. And today when I checked out she asked if I wanted a bag for 15 cents!
It’s literally 6 minutes after the store closed. I was choosing my hair color and at 7 sharp o got told the store was closing and offered to comeback tomorrow. How rude
Ok but I had to pay $.15 for a bag for my purchases.
Sometimes I need to listen to myself because I dont think they know about color
Did not have a good experience at this location. I stopped by to pick up hair dye for my daughter. When we walked in, I spoke to the employee but she did not respond. While I was searching for the item my daughter requested, she came down the aisle but never once asked if we needed help. She just brushed past us. I noticed while we paid for our items that she did speak to other patrons who entered the store. I also noticed that she asked a lady if she needed help as we were leaving. I did not say anything to my shopping companion while in the store, and outside he remarked on how poor the service was as well as her disposition. I normally go to the location in Bellevue and will continue to do so in the future.
The products here are amazing. This is my favorite place to go for beauty products. This visit, however, I was disappointed with the service. It wasnt lack of but too much. We were asked if we needed help. We said no thank you. We just want to look. The lady proceeded to question us and recommend products. Not a bad thing in general but we were trying to have sister day and this is the type of thing we like to look and talk about and just meander about. We were there 10 minutes and the same salesperson came up to us like 5 times. Any time we spoke to each other, she popped up. Then a second woman popped up around the corner asking us more questions. We felt bombarded, crowded, and slightly harrassed.
This is the only Sallys I will go to anymore. The manager is great. Friendly and not too pushy about jamming unwanted products down your throat. They have a nice and clean store, and knowledgeable staff. I really appreciated them not trying to pretend to know everything or give crazy advice as I have gotten from some of their other locations.
The lady working this am was very helpful. Had everything I needed
Its 9:58am on a saturday and the doors are still locked. Hours are listed at opening at 9am. Not sure what happened.
Staff are super helpful and knowledgeable. Always a great experience, we come here often.
I always get excellent service when I go to Sally Beauty and I always get great advice. These gals are amazing!
The staff always seems very knowledgeable.
Staff is super helpful when you are clueless.
Like what I purchased...