My husband and I went in yesterday looking to spend a good chunk of money. We’re starting a project in our home that requires quite a bit of paint. Weve never been to a Sherwin Williams but we were eager to visit given some of the stellar reviews this particular location has. We walked in and no one greeted us even though they looked up at us when we walked in. We noticed they were busy with 2 other customers, so naturally, we figured they were a little occupied. No big deal. We stepped off to the side and were looking at the list of prices for paint as they finished helping these 2 customers. 15 or so mins pass, they’re still helping 1 of the 2 customers who were there before us, and eventually 3 other people walk in. Were still waiting... no one has spoken to us, but I did notice 2 of the employees stare in our direction. Neither of them bothered to talk to us. Instead, they greet and IMMEDIATELY start helping the other people who came in after us. This was extremely off putting. Not sure why these employees didn’t bother helping us, and instead helped everyone else who came in after us. Pretty bad experience overall, it was disappointing since we were planning on buying all our paint and tools here. It didn’t seem like these employees cared about our business whatsoever. After 20+ mins or so, we walked out. The general vibe we got from this place and the employees was negative. Glad this doesn’t seem to be a common experience for other people, but for some reason we just weren’t acknowledged.

Gary and josh are great at papillon storeDillion and Chelsea are the BEST cass st store always helping me with my needs always go the extra mile.Dan at 180th and q is a great guy always helpful

Wish I remembered the employees name. I brought in a couple color swatches from another paint dealer to match up. Employee asked what my project was, I had a few questions about different paint products. Enamel, flat gloss. I was looking for a hard finish for garage steps. He suggested enamel, also match the swatches from the other store. Perfect, in and out in timely manner. Paint looks great. Definitely go back for next project.

Very rude employees who really showed how little they want to work. Zero customer service skills. Actually make that zero people skills. The two that were there on a recent Sunday morning made it very obvious they did not want to work and were not going to help me. I put in an ordered on line the night before. They canceled the order without explanation. I had to go there to find out why. The explanation was that it happens if they don’t have the product.Why didn’t you call me.We can’t.Then why does it require me to include a phone number.I dunno.No offer to get a different product or anything. So I left. It is pretty sad that Sherwin Williams does not want my business. My advice if you have to have their product is to go to one of their other stores. The one in Papillion is terrible.

Excellent service, excellent paint

Anthony helped my mother carry out the paint and was very respectful and patient with my mothers choosing. The other times we have cake they havent been as friendly. We are thankful for Anthonys service.

Very Courteous and Helpful Staff! I was taken care of quickly and they showed they cared about their jobs and reputation.

Great selection, friendly and helpful. I always use SW paint and think its the best.

If you really want Sherwin Williams paint.....you need to visit the professionals and I dont mean Lowes. They carry a brand of Sherwin Williams....but its not the same.With all the manufacture in the paint industry, there is only one SWP and as their logo states, Cover The Earth, this paint will definitely cover your painting needs along with support and supplies to get the job done. The guys at the Papillon store and off L street are the some of the best in industry.

Always seem helpful and have good quality products.

I have use Sherwin Williams paints for alot years and alot of rooms and always had really great success.

Great service and knowledgeable staff. The Extreme Bond Primer is an incredible product

Great help, fast service and very knowledgeable.

I really enjoyed my experience and will be.going.again for the rest of my house.

Shop where professionals obtain quality products that last an extended period of time and where employees are always helpful and respectful. This is my go-to place for all of my painting needs.

Awesome paint quality and superior customer service! Well done team!

You can customize your paint, its good quality, people are helpful

Very helpful, color match for my new-to-me house was pretty good. Matching existing, weathered exterior made me a bit worried but you can barely tell the difference!

Miranda has always been so helpful every time that Ive been in. Thank you!

Always great friendly and fast service when I go to this paint store. They are knowledgeable, experienced, and easy to talk with.

Went in to see if they could match paint I had on a piece of dry wall. They had it matched perfectly and a quart of it in ten minutes.

Very helpful staff. Alittle tricky to find.

Super knowledgeable and friendly staff. Theyll take the time to explain everything you need to execute a good paint job.

Great paint choices, great service.The young gentleman who took care of us was really attentive and helpful.The name on my review is Jill Gulizia I am Patricia Gulizia, her mother.

Jeff and the other guys at the store were fantastic. They knew I was on a budget and gave me a great deal. I ended up paying less than I would have at Menards for lower quality paint.

Better than expected. Also super helpful. All of your painting needs

We needed paint for an art project. Tge staff was very knowledgeable about the types of paint and they were able to help us find the right color! They definitely knew way more than Walmart which is helpful!!!

Very helpful.gave me a better price than posted

Friendly and knowledgeable. Very fast service. Always quality paint.

They were very nice. Set up an account for me to keep track of the paint colors.

They are very helpful with any questions. So grateful for their professionalism.

Helps you out with needs. Excellent job matching stain

Overpriced if youre not a contractor.

If the color is not to your liking they will mix and remix until you are totally satusfied. They truly value their customers and are so very helpful.

Way over priced and the sales person asked is price a factor? Do only really rich people shop here?

Friendly, professional, and very knowledgeble staff, and you have everything they need for there painting project

Staff was super knowledgeable and helpful with paint and supplies needed. The gentleman looked up on your system how to apply a top coat when the can didnt list what to apply with.

Great customer service

Jeff the manager at this location really knows his products! He was able match our hardwood floor stain better then anyone else in town.

Great service, good paint, fair prices

Great to work with. They know their paint and how to treat a customer.

Quality of products and good service.

Great product knowledge to go along with a high quality product

Sucked, what they have advised online isnt what they had at the store. Very misleading, wasted time and gas going to the store.

The paint professionals are exceptionally accomadating!

The staff is very knowledgeable and friendly.

Good guys

This location was not friendly and very very slow.

Staff was very helpful and friendly.

Great service, great product.

Great customer service

Super friendly and knowledgeable.

Great products

A discount on our next gallon of paint.

Always at the counter to help when you walk in the door

Good paint

Quick service

Best paint

Quality pain

Staff was great

Great place