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Pioneer Landscape Centers
11731 CO-83, Parker, CO 80134, United States
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Pioneer Landscape Centers
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Co
Review №1

This place is the freaking BEST! Adam and Stacey are super knowledgeable, and are always friendly! My husband and are re-doing our yard, so we frequent this establishment quite often, and are never disappointed! ☺️

Ja
Review №2

Just want to say the staff here is super-helpful and pricing is great. We just re-landscaped the oldest house in Parker and it looks fabulous! - Parker Area Historical Society

An
Review №3

Stopped in to pick up decorative rocks for my garden. Helpful and friendly staff. Nice experience. Will use them again.

Al
Review №4

I’ve used Pioneer a handful of times over the last few months and have had great customer service. Even though I’m buying much smaller quantities of rock than most they are friendly, helpful, and professional when I have questions and ask for recommendations.

Jo
Review №5

I’ve been buying from Pioneer for a few years now. Sometimes it’s large amounts of mulch and rock, other times it’s a small amount of mulch only. They always have what I need and their customer service is outstanding. I recently worked with Stacey McGhee, assistant manager, and customer service was exceptional as usual. I highly recommend Pioneer for your landscaping needs!

Da
Review №6

Adam and Stacey are always amazing. Im sure they put in long dirty days. If you show up 15 minutes before closing they are still smiling. Why go anywhere else. Thanks guys for staying positive. Well be back.

Ki
Review №7

Great staff and great products! I’ve been a handful of times this summer and it’s always been a great experience. Thank you guys!

S
Review №8

Their customer service is excellent! I needed to purchase a very small amount of compost recently - only 27 gallons - and they treated me as if I was a major customer who was purchasing multiple tons of material; they really care about and treat all of their customers superbly. Thank you!

St
Review №9

Our family has been going to Pioneer Landscape in Parker for over 35 years, completing two full back yard landscape projects and more recently began working on a third home with improvement projects.90% of the time their assistance and staff are exceptional, the other ten percent service is good, but very difficult to serve everyone on say a Saturday morning, but they normally do their best.Today, was a normal day, somewhat busy and they made the time to explain the content of the planters mix and based on what our planting objective was, told me to add about 15% compost.This is why we keep coming back!

Ch
Review №10

Friendly staff, great selection and prices. Our delivery driver was friendly and helpful, I highly recommend!

P
Review №11

Pioneer has gone downhill. I’ve switched now to Titan Landscape Materials in Littleton, CO. The load of rock we got from Pioneer a few days ago was unbelievably dirty, full of sand and dirt. An inquiry with Pioneer’s “quality” guy yielded an insulting “too bad so sad” response. So we immediately switched to Titan for our next batch of rocks. Titan’s prompt and professional service and delivery were impeccable, the rocks were 20 times cleaner, and the overall cost was LESS than Pioneer. AVOID PIONEER. Get better materials, better prices and amazing service from Titan instead. You’ll be glad you did.

Er
Review №12

Fantastic place! Always friendly and the front desk staff are always smiling and joking, and the product is always high end!

Le
Review №13

I got to say that the staff here is absolutely nice and friendly, they were short staff today which is a busy Saturday but they made things work out! I literally did 8 trips today, everyone there work super hard, none of them were taking breaks at all. thabks again to?all the staff that helped?out today! Will see you soon again!

Ma
Review №14

I got some glacier white rocks for my first landscaping project, the staff was incredibly friendly and helpful, and the rocks were just what I needed for a beautiful rain garden. Thank you to everyone at Pioneer!

Je
Review №15

Needed mulch for our landscaping project. The guys at Pioneer were very helpful when I had questions about their products and provided excellent costomer sevice. I would highly recommend.

Ti
Review №16

Adam and Stacy were wonderful to work with! Great experience!

Ho
Review №17

This is the place to go! Huge selection of landscape materials! Not only that but the BEST group of people working there!! The mose friendly, helpful, fun, bunch ever!!!Thanks guys and gal!!

Ka
Review №18

Super friendly and helpful staff, willing to answer questions and give assistance: great customer service! Highly recommend!!

Ma
Review №19

Best selection of landscaping supplies in Parker. Super convenient.

Aa
Review №20

Always easy to get in and out. Super friendly to the DIY customer!

Ke
Review №21

The guys here are ALWAYS great to work with. Ive used them about a half dozen times at this point. I do think there are some cheaper options in some localities, but the prices are still really reasonable. It seems like some flagstone and such are seasonal.

Ma
Review №22

Thrilled with the service of driver James, JD in sales, and managers Tom and Stacey. Had boulders delivered on two separate occasions and very happy with the product and entire process. Thank you Pioneer!

Ka
Review №23

I was very pleased with the customer service at Pioneer Landscapers in Parker, Colorado. They were very helpful and answered my questions.I will visit them again real soon!

To
Review №24

These are really good people. They are there to take care if you and make sure to get it right.

Ma
Review №25

Worst landscape supply company. If your looking to get hard scape materials go anywhere else’s Ewing, MCS! Somethings are double the price from these other suppliers. Literally STEALING FROM YOUR POCKETS. will never shop here again, own a landscaping company that does hundreds of thousands in purchases from mcs & ewing

Al
Review №26

Awesome staff here! Julea and Cameron were awesome to work with and very helpful.

La
Review №27

Real efficient loading and paying. Could use a little more parking. Friendly staff.

Th
Review №28

Had a problem with where the 2 materials were placed on the truck. When Driver Cameron came to my house I told him the load was backwards from what I had order. He call in to office and told Marlon Salesperson it was wrong. Marlon said he would have the right load sent to my house. The load was to my house in 2 hours and correct. I would give the driver 10 stars if I could, took the time to make sure about trees for damage. It was extremely small area for him to dump both loads. Monique the Assistant Manger made it right for the problem of the wrong load. If you can ask for Cameron as you driver he will take great care of you and your home.

Jo
Review №29

We recently purchased 6 very large boulders from Pioneer (Parker) and had them delivered. Larry, the driver who delivered and placed the stones was exceptional. His skills and abilities placing the boulders using the donkey/forklift was impressive. He placed everything in our yard exactly as we requested. Larry even swept up the street afterwards and left the area cleaner than when he arrived. Kudos to Larry!

Ma
Review №30

Very bad service they should change the staff

Ed
Review №31

Such a bad costumer service, materials on site and tells me to load by hand because they are running low on it, eventhough there is plenty for the loader to grab.

Ar
Review №32

Terrible...Im in the landscape business for more 25 years and Pioneer is my last option to buy material...Parker branch is terrible costumer service..today Im pickup 2 tons riber rock...surprise 50% dirt 50% rock

Ra
Review №33

I worked with Cameron on two deliveries to my home and Cameron was very knowledgeable and very accommodating. I needed a second delivery on short notice and Cameron went out of his way to make sure I got it in a day which allowed me to complete my job over the weekend. I will always request Cameron if I can

Jo
Review №34

Very friendly and helpful.

Se
Review №35

Everyone here is great! We use Pioneer for nearly all our material needs at Hall Contracting. Always get prompt and efficient service from everyone in the office and Cameron, the tandem driver, is a rock star! Always delivers on time and gets the material exactly where my crews needs it. Definitely goes above and beyond for customers. As the project manager for Hall Contracting everyone here really makes my job easier with fast service and efficient deliveries for all my jobs!

Be
Review №36

This was a terrible experience all around, when I came in last week I delt with two employees face to face who were not wearing masks, one employee had her mask pulled down around her neck. Leah, who was the person who processed the transaction was extremely rude, she acted annoyed when I asked her questions about the product listed on her website, she clearly hates her job and very sternly told me that I better answer my phone when they call otherwise I wont be getting my delivery. I left without getting any type of receipt or paperwork and then when the delivery showed up they dropped off 1.74 tons of product instead of the 2 tons that I asked for, so lets hope I have enough gravel to finish my project because I will never shop here again. What a joke

Ry
Review №37

This company is absolutely terrible to work with. The employees are rude, each issue with orders is blamed on Policy or Thats trucking side of things. Absolutely will not do business here. Buyers beware, PICK ANYONE ELSE!EDITED - I have already left a message for a Regional Manager to call me. Meanwhile am researching capabilities of taking my business elsewhere. Will only do business with this company if no one else exists.Edited- a regional manager made this right. Shame on these girls for making me work so hard for it!

Ju
Review №38

5 Stars for Pioneer! Sara and Cameron demonstrated such incredible professionalism and amazing customer service! I stopped there on a whim and now I will never go anywhere else! Thank you so very much for the same day service which was a Huge help to me!!! Parker should be proud to have such a fabulous business in the town! THANK YOU!

J
Review №39

I bought six tons of the 1.5 inch grey rose to supplement the rock I already had. The rock they delivered was mostly 4 to 6. Because of the larger rock it did not spread out as much and did not match the existing rock . I ended up about 2 tons short. I called and asked if they could work with me and give me free delivery. They would only give me 10% off and $4.00 off delivery. My complaint is that the sample they showed me is not what they delivered. So buyer beware the sample you are shown may not be what you get.

J
Review №40

Ive been going to the Parker Pioneer Landscape Center for about 8 years and have always appreciated how hard everyone works in that office. They really do a fantastic job for having such a small location to work with on that busy Parker Rd.For a couple years now a wonderful lady by the name, Elsie has been working there... Every time i see her she has a big smile on her face! Shes very knowledgable, smart, and a pleasure to work with. I hope corporate notices the value she adds to the company and treats her well because good help is hard to find in this current booming economy with the unemployment rate less than 4%. Retaining incredible people for this type of business will play a big roll on the success of the company. Keep up the good work, Elsie:)

Mi
Review №41

I’ve done a lot of business with Pioneer over the years. Everyone has their good and bad experiences but I’ve noticed that in the last 18 months the service has declined greatly. My goal is not to disparage the business but to make the staff aware of what is likely affecting business. I’ve been in twice in the last few weeks and had to wait 15+ minutes to get loaded and another 15+ minutes to get taken care of in the office. I never had this problem a few years ago. The product isn’t in the condition it used to be in and their facility is falling apart. While other stores are thriving, invest some money in this store. It’s in a great spot with no competition in sight, bring it back to life! I would love to bring more of my business back.

Ho
Review №42

This landscaping center is fabulous! The prices are great and so is the staff. I had an awesome experience with Elsie Ofori. Thank you for your professionalism. 😀

Ma
Review №43

We had ordered our rock a week prior to the delivery date. They asked for us to put a card on file and so my husband left his credit card information. Nothing was charged or pending or anything. Then the day of delivery which was Saturday June 13th the store manager calls (she doesn’t say her name) and tells my husband his card is declining. He gets on his mobile bank app to see what is going on and sees a charge from Pioneer in the amount of what we owe is pending. So he then tries to tell her that he sees a pending charge in the amount of what we owe. She immediately starts arguing with him and telling him they haven’t charged him and it was just a pre-auth and our card is declining. He tells her he sees the charge in their name and she tells him he’s wrong. He then asks to speak to someone else as she was not being respectful and was telling him we were in the wrong. She tells him they can’t deliver the rock, to hold and she’ll get someone, and she then hangs up. He called back and someone else (I believe her name is Leah) picked up and was actually able to help us and explain the pre-auth will drop by next week and then they’ll charge us the actual amount next week. Thankfully they did deliver the rock and Leah was able to actually help us and we really did appreciate her! But the way the store manager talked to my husband was disgusting for someone who is supposed to be running the store. But thank you Leah for sorting everything out and getting us our rock!

Sc
Review №44

I ordered 7 yards of mulch from the Parker location. It was delivered right on time (about 4pm). When they dumped it, I told the driver (Cameron) that it sure didnt look like 7 yards. He thought is was pretty close but that it might be a tad short. He told me he would go back and get me a little more to make me happy. Cameron came back when I wasnt home and dumped probably 2-3 more yards! He also text me a picture to show me he had come back! Awesome customer service!!!!!

Ho
Review №45

Ive been here several times and everybody that works here is very professional and really friendly! I would definetly recommend.

Ga
Review №46

I went in to Pioneer in Parker on Tuesday April 9th. The store was very busy and all the sales reps were taken by other customers a bald tattooed man approached me to see if I needed any help or had any questions. This man that goes by the name of Cameron also told me he was the delivery driver and he would try his best to get all of my questions answered after talking to him for about 10 to 15 minutes he was able to answer all of my questions and get the prices I needed for my summer project I was so impressed with his customer service and his information on all of the products. I will be coming back here very soon with more questions and future purchases thank you again Cameron for all of your help.

Ch
Review №47

They gave me a two hour window for a rock delivery which they overshot by an hour and a half. Homeowners have nothing to worry about, but be ready to pay employees to stand around for 3.5 hours. What happened to this company.... don’t say they are “on the way” if they haven’t even loaded yet, especially when required to be onsite for delivery. This location is 6 minutes from the job site. You would think a quick easy $70...

Da
Review №48

Fast and friendly service. Very professional. Great communication. Excellent driver dropped both loads in a difficult area perfectly. Exceeded expectations, thank you!

No
Review №49

The products that give you are great. but Ive had instances where in my Ford Ranger bed theyve said they put a half a yard of mulch in, I come back in a hour to get another load and they want to charge me for a yard and a half for the same amount. Ive had a few discussions because of the level of mulch that was in the bed was exactly the same both times. Its just a Ford Ranger cant get much more than a maybe three-quarters of a yard of mulch. I wish they did it by wait so you knew exactly you were paying for for what you were getting. Take pictures if you plan on making multiple trips so they dont try to overcharge you the next time

St
Review №50

We have been using Pioneer sand for our company HI DEF landscapes and design for about 6 years now. They have always helped us out from start to finish. When other companies have told us no pioneer has stepped up and really help us grow as a company. Thankyou !

Di
Review №51

After asking the front desk girl if what we where ordering had compost in it she said yes several times. Well surprise surprise it didn’t have compost in it. I appreciate them giving us pure compost to mix in with what they gave us but it was a less than stellar experience. The delivery was also late. Just too many strikes with this company.

Lo
Review №52

As a landscaper for quality landscaping Cameron and Ryan are exceptional delivery drivers and always drop the product exactly where it needs to go and have excellent customer service. The sales reps at the store are also very wonderful to work with.

Th
Review №53

Cameron is a great delivery driver with great customer service. Monique is amazing and so helpful. I will be here for all my landscaping needs.

Ti
Review №54

I cant say more positive things about this company and their staff! Sarah was so friendly. I would absolutely recommend Pioneer Landscape Centers.

Ry
Review №55

The whole team at the Parker location; Monique, Sarah and Gayle are extremely helpful and have always gone above and beyond to help me and my business and my customers that I send in there! I will always recommend them!

Ca
Review №56

They loaded someone else first that was in line behind me. Then tried to put 2 tons in the back of my 20 year old 1500. Im no fool so I stopped him at around 1.5 tons. Which is half a ton over what I wanted.

Ty
Review №57

Awesome service and products

Mi
Review №58

Always has the landscaping materials I need for my home and garden. Efficient, friendly and prompt service. Great quality supplies at a fair price.

As
Review №59

I think the energy and culture for any business organization starts at the top. When I first started going to this Parker location 8 years ago it felt disorganized and no real structure put in place. Since Monique has been working there I have noticed a huge difference in all aspects of that location. Her charismatic leadership I believe has really turned that location around. You can tell she cares about the company and all the people in it. She has done an incredible job and I’ve noticed big time! Thank you, Monique!!!

Fr
Review №60

We love working with Cameron and Monique at the parker pioneer. Always great and reliable service.

Mi
Review №61

Good service. Easy access and convenient location. Prices are a little high as to be expected with Pioneer.

Te
Review №62

Apparently their much is all reserved. When I grabbed the sample the lady says they were out and wouldn’t get any in for awhile. I walked to the stockpile and there was the same mulch that she said she didn’t have. I asked for the mulch and she couldn’t get me one pick up load because it was all reserved. Poor attitude and customer service. Acted like I was inconveniencing her. After 15 years coming here I will make a change to shop in a place that welcomes customers.

Ir
Review №63

Purchased planters mix yesterday (Sunday). For $122 I received a load (3 yards) of sand, large and small dirt clods, virtually no mulch and no manure. I pay $88 near Franktown for thoroughly ground/mixed top soil, mulch, sand and manure. I would buy from Pioneer again.

Kr
Review №64

Love this place. The staff are friendly, the drivers are prompt. This place makes our bussness run.

Je
Review №65

Avoid this company at all cost. They are constantly late, when I say late I mean by 5 hours or more. They have shorted me 2 different times on material and told me it was my measurements. I have been landscaping for 20 years, I have never been off by that huge of a margin. They have delivered the wrong material on four different occasions and still owe me a over $1500 in credits for almost 2 years now. You want to use them, you have been warned.

Mi
Review №66

I ordered two loads of rocks and took the day off and they never showed up. I called their office multiple times and Monique just kept sending me to dispatch and nobody answered or called back after I left five messages.

Er
Review №67

They are good for materials. Best place around here.

Ja
Review №68

Awesome company! Nice employees walked us through it, right on top of everything. Gone in ten minutes.

Ja
Review №69

Good service, even paid to fix my taillight when it got cracked while they were loading a pallet of stone into my truck.

El
Review №70

As a landscape contractor all I have to say pioneer went down hill the last several years. I use to shop here exclusively, but have since taken my business elsewhere. I simply stopped in to take a look at the bubbling rock they had on display and to purchase 3 of them for a job we are currently doing. All I did was walk over to the display 3 feet off the path to get a better look at the fountain to see what size brass fitting I would need to purchase for the pump. I was yelled at by an employee who said I was lucky that the main yard guy wasnt there because he would have chewed me out for taking a look at the fountain and stepping off the path. He told me to step away....LONG AND THE SHORT OF IT TAKE YOUR BUSINESS ELSEWHERE.

Jo
Review №71

No customer service. The guys in the office simply dont care how long you sit and wait to be loaded. Every time I come here its the same slow and pathetic service. Prices are a bit high too. Its a shame that there isnt another supply yard in parker.

Ke
Review №72

Disappointing customer service from the start. Whomever helped us was clearly not happy to be working that day. Grumpy was the best word to describe him. We told him we needed X amount of top soil. He said ok Ill play along and then proceeded to over quote us by a ton. Literally a ton. We did get what we needed and it was a relatively quick and painless experience but I believe businesses ought to treat their customers with some kindness and that was sorely lacking here.

Pa
Review №73

Excellent service. Highly recommend.

Do
Review №74

Great staff, very nice.

Ne
Review №75

Update:After seeing this review the Store Manager called and arranged to get the overcharge refunded, so Im adding a star back in for getting the problem solved.I went in and asked for help to get an estimate on how much topsoil and rock I would need for a backyard landscaping project. They gave me a number and trusting them I ordered what they recommended. As it turns out they oversold me on everything by almost double.The second issue I ran into is that they overcharged my credit card and when I contacted them they grumbled but agreed to refund the extra amount, but then they never give the refund. Contacting them further involves getting the run around and not getting anywhere.I give them 1 star for getting me the materials in a timely fashion, but have a good idea of how much materials you need before going in.

mi
Review №76

Got there and no one was in the office. waited there for 20min finally got tired an LEFT.

Ke
Review №77

Cameron is a great and friendly delivery driver

Fr
Review №78

Candy store 👍

Ma
Review №79

We bought 11 tons of rock and 3 yards of Washington Cedar Mulch, had our contractor pick it up, estimate was right on! Prices are great and Customer Service is Awesome!!!

Ad
Review №80

Never timely with anything most of the time you spend at least 15 to 20 minutes waiting for a loader to even come outside. Staff is not polite and the whole yard just seems to be managed extremely poorly

Er
Review №81

Great customer service wont go anywhere else for my landscaping materials!!

jo
Review №82

Great service, and good people that really help you !

Sc
Review №83

They have what you need, great customer service

B
Review №84

45 minutes to get loaded? Are you kidding me? The staff is a joke. Fat Judy blocking everybody in with her truck. SMFH! Worst Pioneer ever.

Do
Review №85

Very helpful and friendly staff!

Do
Review №86

Dont bother with these jokers. Apparently its a joke for these clowns to know where they source their material from.

Jo
Review №87

Amazing stock and service!

Jo
Review №88

Terrible customer service!! Will never purchase there again!

Al
Review №89

Fair prices, nice people

Ni
Review №90

They always close early...

lu
Review №91

Terrible driver delivery he acted like a jerk, I usually tell my clients to buy from them but after today I wont do any business with them

Information
33 Photos
91 Comments
3.7 Rating
  • Address:11731 CO-83, Parker, CO 80134, United States
  • Site:https://pioneersand.com/locations/parker
  • Phone:+1 303-841-3737
Categories
  • Topsoil supplier
  • Crushed stone supplier
  • Dirt supplier
  • Masonry supply store
  • Mulch supplier
  • Paving materials supplier
  • Railroad ties supplier
  • Sand & gravel supplier
  • Stone supplier
  • Landscaping supply store
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–3PM
  • Saturday:Closed
  • Sunday:7AM–4PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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