Ti
Tim Hortons
555 Fifth St, Parkersburg, WV 26101, United States
Comments
He
Review №1

Great experience. I was able to order a gift card through the drive thru which was great. Friendly and fast service. Thanks!

Ca
Review №2

Seemingly careless employees slapped together a cold breakfast sandwich and they forgot my donut. Do not recommend.

Mi
Review №3

They have great donuts and I always get an ice cappuccino. Not crazy about their food other than pastries.

St
Review №4

Horrible service and mouthy worker. Sandwich was hardly thrown together in a bag. Ingredients over halfway out of the Sandwich and was just a huge mess with a burnt bagel.

Ch
Review №5

Ordered a large vanilla ice coffee. No vanilla. Apple fritter was hated. Husband ordered a meal. He received an old biscuit for his sandwich. And no hash brown. Poor attitudes.

Ri
Review №6

Food was great just slow at drive thru they seemed a little confused

Ka
Review №7

The store is clean and comfortable donuts are amazing coffee is wonderful. The staff is friendly and welcoming unless your homeless and then they are downright rude and nasty.throw food away right in front of you and toss any kind of dirt or other trash into them so you can get them and eat them..sorry not everyone can afford to buy food or much of anything so they eat out of your dumpsters.

ts
Review №8

They have the best coffee I have gotten from a restaurant in the area, but Its the only thing they are reliable at.Its hit or miss if they have any ingredients in stock or if the worker knows how to actually make the item you requested. But when they do, its very good.

Cy
Review №9

Dont waste your time or money here. I was traveling for work today & stopped for breakfast. Every step of my order was a disaster. I had to repeat my order 3 times to 2 ppl. I ordered everything as it comes, no special requests, not even sugar in my coffee. The most basic order ever. I ordered an iced latte, they gave me a hot one. I ordered a bagel, toasted, it was not. The MANAGER handed me the hot drink, I told her the mistake, she took back the drink & did NOT make me who ordered!

de
Review №10

The best friendly service...

Wa
Review №11

Best coffee ☕

Li
Review №12

Wish i could give them 0! i visited this location this week and ordered my usual, a hot coffee 1 cream 1 sugar and a sausage egg no cheese sandwich. First thing that was wrong was that the person taking my order was NOT WEARING A MASK! in the middle of a pandemic. second they gave me an iced coffee, and a sausage egg and cheese despite my request asking for no cheese. order took forever and only 1 person was seen working, not to mention they put me and how many other costumers in danger by not wearing a mask! Never going here again!

Ma
Review №13

Fresh muffins and a delicious Iced Cap Supreme.Quick service too!

mi
Review №14

Excellent Place.

Ti
Review №15

WAY ENTIRELY TO MUCH DRUG DEALING GOING ON IN THE BACK PARKING LOT, ITS NOT SAFE TO EVEN BE IN THAT LOT

Ch
Review №16

Is the best place to get baked goods coffee and more

Na
Review №17

Coffee was great. People were snotty and rude. If you dont like your job dont come to work!!!!!

De
Review №18

Love their ice caps

Op
Review №19

Nice and polite workers and vreat food

Ty
Review №20

Always love a good ice cap made strong!

Ne
Review №21

Best coffee in the area, excellent service

La
Review №22

This restaurant has a bunch of cons working for them. I always hoped for a better experience and was always disapointed. The wait time was long, the cashiers are rude, they will tell you the amount is a certain amount and then charge a higher amount then stated, and a lot of the time they do not give receiepts. If you try to complain they get really rude and aggressive. I do not recommend this resteraunt.

Ti
Review №23

This is not a good tim hortons, nothing was in stock and very slow unfriendly service.

Da
Review №24

I used the drive through. Theyre a little slow in the morning during rush hour, but they handle a high volume. They usually get our orders correct. The variety is good.

De
Review №25

Good food. Clean store. Price a little high. Nice staff but slow service.

Bi
Review №26

The vetting process with which you are hiring your employees will cause your franchises to underperform until they all fail in wood county. Mark my word.I dont know if this has been mentioned in any other reviews [besides my review of the Emerson Commons store] but your coffee is essentially bilge water compared to the Vienna store. I dont know how anyone allows it to be served to innocent people. Not sure if maybe the machines havent been cleaned since 2003 but thats what literally every cup of hot coffee from the Parkersburg store tastes like.This review barely scratches the surface of the depth of my grievances and disappointment with every franchise in this area. I dont have the time or energy to continue.

ts
Review №27

Hate there coffee, no matter how much cream you put in it,,,,it is strong enough to keep a mule going for days. We wont ever be going back there again!! I realize some people like there coffee that strong but we dont.

Te
Review №28

I ate Tims bits it was cool

Bi
Review №29

Love stopping here once a week! Everyone is always friendly. Mistakes are made, but we all were new once. Now... the customers are sometimes rude, but I get it. Youre in a hurry.

ve
Review №30

Love their coffee and sandwiches

Te
Review №31

Love the coffee but...always cold. To make things worse, the new manager, a very young man. Rude.

La
Review №32

There was only one other person in the place. I as well as my girl friend went to the bathroom. I didnt use it because it was discussing. I asked my girl friend if the ladies restroom was clean and she said it was not.I go to Tim Hortons in Marietta, Oh several times a week because I have always enjoyed the service and atmosphere and I love the coffee.

Th
Review №33

Extremely slow for drive thru only and only people there. Low on stock on what requested

St
Review №34

Nothing like finding a familiar Tim Hortons when away from home! Everyone was friendly and I enjoyed this location. Not much else to say, its a Tim Hortons with that awesome West Virginia friendliness.

Ev
Review №35

Good coffee. Great donuts.Its the only fast food place I know where you can get hot soup. When its cold nothing is better than one of their sandwiches and a cup of hot soup

Bo
Review №36

Good food, decent staff and service. Prices are decent.

Ed
Review №37

Great food

Ma
Review №38

Typical chain coffee place. Not great but good.

Ka
Review №39

Nice waitress

Ke
Review №40

Best donuts and coffee

Ap
Review №41

Love Tim Hortons, but dont think the cashier should be taking the orders and filling them at the same time before she waits on the next person. Also, bring back broccoli cheese soup, its the best!!!

Sa
Review №42

Stopped twice in two days, the most polite staff working the drive-thru. Excellent service!

Ha
Review №43

So good

Pa
Review №44

This is the best Tim Hortons in town. Fresh, fresh, fresh. Great coffee! I love the Italiano sandwich! And of course the sweet treats are always tempting!

To
Review №45

They were making fresh donuts and it took 40 minutes after they screwed them up twice.

Tr
Review №46

Good place 2 get ice Capps love the pumpkin spice.

Me
Review №47

Best Tim Hortons in the area!I drive from Athens, OH & always make this a weekly stop. Friendly Staff, Great Coffee & Fresh Food! 😊

Ch
Review №48

I love their breakfast Bagels. Great price and wonderful taste.

Mi
Review №49

Quick service, and good doughnuts at a reasonable price. Employees were friendly and professional.

Ti
Review №50

Really good for the price. Staff is typically better than average for fast food.

la
Review №51

Their sandwich menu is good, breakfast especially! Love their bagels.

La
Review №52

Love there coffee A little pricey though

Ed
Review №53

Not sure that I like this place?They just found a finalist for all this bad news is that you have a wonderful Christmas and I will be staying with you for this great opportunity to be a finalist for all this bad news is that you have a wonderful Christmas and I will be staying with you for this great opportunity to be in Columbus Ohio State University right now and then Samsung galaxy note of year when I am not sure how long it takes for this condition plus then all medicine is in Ohio State University right now and I will be staying with you for this great opportunity to be a finalist.......thank you for your message........emhsent..

Ly
Review №54

A little pricey but a great variety of food choices. The doughnuts are spectacular. Bagels are great, especially with the veggie spread.

Tr
Review №55

Delicious food and drinks and friendly service

Ph
Review №56

Great prices and food.

jo
Review №57

I like this Tim Hortons because they always get my order correct unlike some other places in the area.

Da
Review №58

They are great French vanilla cappuccinos great espresso and the best blueberry muffins I have years

Bi
Review №59

Too bad I have to give this place 1 ⭐️ . Walked in to use restroom & order. The bathroom was absolutely disgusting. Trash over flowing, floor so sticky my shoes stuck, & no soap. I walked out (without ordering) & called the health department. It’s obvious the bathroom hadn’t been cleaned in days & employees hadn’t washed their hands. Of course no one wears gloves. Stay clear of this nasty 🤢 place!

Ra
Review №60

Donuts seemed old, even on a morning visit. I had to practically beg for cream and Splenda for my coffee. They acted like theyd rather us not be there.

Er
Review №61

Love the iced cappuccinos staff friendly and well trained always perfessional

Al
Review №62

Donuts and coffee? yes please! Then this is the place to get it

Pa
Review №63

Horrible manager. Ordered a sandwich and the supervisor had the obviously new cashier make the sandwich, he said it was a good time she learn how to do sandwiches. He yelled at her when she asked simple questions. And talked to me like he was the nicest person in existence. I never wanted to punch someone so badly.

Ro
Review №64

The Coffee is the Best !!! Canadian Maple Donuts Are Wonderful. The Staff is Superb !!!

Ho
Review №65

Good place, hard place to notice when you come across bridge

Ja
Review №66

The Caramel fudge ice capp is the best Ive ever had

Li
Review №67

Food is acceptable (nothing to write home about) . Coffee is ok. What I found bothersome is Tim Hortons doesnt give free or reduced price refills on coffee. It is full cost for every cup of coffee.

Ti
Review №68

Tried the new waffle breakfast sandwich today and I have to tell you it was a home run way out of the ball park cant wait till the kids try it way better then the mc griddle any day

BR
Review №69

Where is the Wi-Fi, the lunch and dinner menu couls definitely use a face lift with some more variety.

ka
Review №70

First time eating there staff was very helpful

Su
Review №71

Love their Timbits and iced cappuccino!!

Le
Review №72

IF Tiana and Kyle are working the service is exceptional. Great food and coffee.

Jo
Review №73

Every time I go here I order assorted timbits with no plain donuts for my kids and every time they repeatedly give me only three flavors including plain. I dont know why its so hard to understand, assorted doesnt mean pick three it means assorted. Its so irritating.

Je
Review №74

Decent place for coffee and donuts. McHappy is still my personal favorite

Ry
Review №75

Took over 30 minutes at the slowest Tim Hortons I’ve ever been to in my life, to get a sandwich(not the one I actually even ordered) and a double espresso. This place needs a real manager

je
Review №76

Rude service. The employee argued with my wife when he got the order wrong then tried to blame her for not understanding how he was ringing up the order even though he didnt understand he had added multiple drinks to our order that we didnt want. Also forgot the egg on both of my sandwiches. Expected my wife and I to carry 6 drinks without a tray. Then when we asked for a tray the employee told us that customers normally spill drinks on a tray so I didnt give you 1. I wont return to this Tim Hortons again.

De
Review №77

Food is pretty good but the wait is so long.... If they would be faster in the drive through, it would be great.

St
Review №78

My niece who is 4 loved her donut & ate the whole thing!

Dr
Review №79

Who doesnt want a cappacino? You do dont ya?

Ja
Review №80

Beatifully made ice cap lattes.

Di
Review №81

Nice place for coffee and hot chocolate.

Li
Review №82

Seems to never have the donut variety we like when we go there. Donut holes are good.

S
Review №83

They act like its a problem to put my sandwich in a bag. Food is always cold and over priced. I stopped eating here altogether because of too many bad experiences.

Ji
Review №84

The staff are friendly. The drinks and food are good.

Ch
Review №85

The chocolate donut and coffee. Thats me.

Kr
Review №86

This place says its open 24hrs but I went there early on a Friday morning, around 3am, and they were closed. Very disappointed.

Be
Review №87

Good stuff but slow service and kinda pricey.

Ki
Review №88

A colleague and I stopped here on our drove back from a business trip.We choose the drive thru as we really just wanted to complete our journey homeThe drive thru waa pretty monotone.When we asked for the number 7 she asled if we wanted the combo, pet peace for us bothAfter we recieves our food the chips were really good.But whoever bagged our order put my sandwich upside down in one of those sleeves that only close on 2 corners, causing the bun and cheese to end up on the floor and me with half a sandwich.My colleague got a wrap which had a tremendous amount of bread and was very messy. When she needed a napkin thanka goodness we had another bag in the car with unused napkins as we were given none

To
Review №89

Great price. Timely, friendly and hot food.

Jo
Review №90

Nice place, good food, nice ambience, but if you want the Mac and cheese get in early.

He
Review №91

Has the best ice caps and danishes

Tr
Review №92

The place in Canada is amazing!

Lo
Review №93

Love Tims, today they needed more help.

Br
Review №94

Atmosphere and staff rate this one..

Ra
Review №95

I ordered milk in my coffee and while they wrote 2% on the lid, it was clearly cream as it tasted and looked like cream. Also lacking in sugar or did not stir. This happens very often when I order from this location.

Ca
Review №96

Coffee!! Great ! ❤

he
Review №97

Love their mocha ice caps

Ka
Review №98

Really awful service. Every order I have made there has been done wrong. Given them 4 tries now. Last time one employee was told to wear gloves while making a sandwich, wore them for a short time, took them off to do something, returned to making sandwich, very obviously looked around for the manager, and then continued to make sandwich without gloves. Made my steak panini on a regular bun and never heated it. Ordered bagels as is, no prep, please dont cook them, just put them straight in a bag Got toasted and buttered bagels.... and so on.

Ra
Review №99

Wonderful service and the coffee is always hot and fresh.

Ga
Review №100

Overpriced food from a microwave. Overpriced coffee loaded with sugar.

Information
100 Comments
Rating
  • Address:555 Fifth St, Parkersburg, WV 26101, United States
  • Site:https://locations.timhortons.com/us/wv/parkersburg/555-5th-ave.html
  • Phone:+1 304-428-4104
Categories
  • Coffee shop
Service options
  • Takeout:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Quick bite:Yes
Dining options
  • Dessert:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Tourists:Yes
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