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Kroger
930 Division St, Parkersburg, WV 26101, United States
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Kroger
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Th
Review №1

There was this old white lady, white hair. I was checking out and the self checkout didn’t get the barcode l. I scanned it again and it said help is on the way. She went up and down the item list, checked the cameras, and was like interrogating me. I’m never going back there again if she is gonna stereotype someone because of their skin. Do better you old hag.

tu
Review №2

If matt on overnight still works there please for the love of god have that man take a shower. idc if u have to change his contract for it, man smellssssss

Ri
Review №3

If you dont go extremely early, the shelves are empty or at least picked over. Irritating!

Al
Review №4

Kroger has everything that you could be looking for. I even found ground turkey and lamb at amazing discounts.

Do
Review №5

Really helpful people and the store is stocked well

Mi
Review №6

Friendly, great deals! Whatever you do, do not take your cart back in if you forgot an item. Recently it has had over 30 minute waits every day to get to a register.

Pa
Review №7

I love this Kroger location! Friendly people and just the right size. And unusual items!

As
Review №8

Love a good store that closes 15 minutes early!

Ca
Review №9

Customer service desk is never open

Kh
Review №10

Clean, warm and fully stocked.

Sa
Review №11

I used to love this store. But they stopped respecting customers. It was my only store Id grocery shop at. Employees are nice. But management will not fix mistakes that are made.

Br
Review №12

I drove clear across town due to everything else being closed because of covid-19 walked im the store 5 minutes before they closed and Deborah refused to let me in the store and refused to sell me anything because they were closed although there were people still in the store shopping and checking out im a weekly customer and I will never shop at a krogers again terrible customer service and very poor management

C.
Review №13

Good people and good food.

Ni
Review №14

Good place to get groceries. Great prices and service. The employees and management could probably work on their attitude a little though. Overall, a good place to go.

Ke
Review №15

I have very bad anxiety so I avoid going into grocery stores at all possible cost, I’m allowed to bring my dog but I still try to avoid as much as possible. Most of the time I call ahead of time to make sure they have the products I need instead of going on searching everywhere for them and them not having them in me wasting a trip. Because a lot of times they aren’t properly stocked. I called him today to customer service to ask if they had the product in the same woman answered the phone that has the last two times she was significantly rude short and cut me off. She left me on hold so long that the phone started ringing again and somebody in a different department picked it up. Thank God that person was Leslie, Leslie was the nicest person I’ve ever encountered was so patient and kind and friendly all-around helpful. They made sure they found the product I needed even went as far as to bag it up and have it up front so I didn’t have to go through the whole store. Took them two times to find the product but he was so nice and helpful and patient with me. Leslie is the entire definition of good customer service. Kroger should be thankful to have somebody like them on the payroll.

le
Review №16

I will not go to the Seventh Street store until they fix this. Product aisles have been rearranged again with no apparent logic. Cheese has been placed in the produce department, pastas have been moved two aisles over. These people would have rearranged Helen Kellers furniture.They rearranged again with no visible logic. Some aisles appear to have been completely reversed end to end.

Ma
Review №17

Very busy, very well stocked.

Am
Review №18

Very very poor customer service. Out of the last 10 times I have tried to pick up Western Unions before 8PM, Ive only been able to 3 times. (This is how my daughters dad sends C.S. from across country) and the workers are so rude about it. Tonight when asked why their service desk was closed the answer I received was due to unforeseen circumstances . Smh Im done with this store.

an
Review №19

The only reason for two stars are the fantastic employees, always friendly and helpful. This store is really going downhill though, shelves aren’t stocked, never enough cashiers, not the cleanest. Also the app no longer works in the store so you can’t look for coupons and the last two clicklist purchases I tried to make had “technical difficulties”. Go to Belpre Kroger, better selection and cleaner store!

Sa
Review №20

Ususally Kroger is my fab grocery store to shop at and are 5 star all the way. Today they were so busy and only had one cashier. The poor person had non stop line. Kept begging for help but there just were not enough employees there to cover what they needed.

Ch
Review №21

Kroger is the place to stop to get flowers. They have fresh flowers all of the time. Also you can pick up the other things on your shopping list.

Jo
Review №22

Good prices, great deals but hard to find things since store was rearranged

Na
Review №23

Good market for food. And I love the place.

St
Review №24

Friendly service & new layout provides much better cart access.

Ja
Review №25

I took my mother, aged 92, to shop at the Krogers in South Parkersburg. When we went to check out, there was only ONE lane open and it had a LONG line of people waiting. I dont like self-checkout but chose that so my mother wouldnt have to stand too long. Her remark was that we should have left our buggy and went to shop elsewhere. Krogers, please take your older clients into consideration. Its difficult for them to stand in lines, and they may feel intimidated by self-checkout. Please put employees at the checkouts.

Le
Review №26

Prices tend to be a little higher here but its usually not overly crowded and always well stocked. Easy and quick stop.

LA
Review №27

Great place to do grocery shopping always plenty of cashiers and employees are so friendly and helpful

Ju
Review №28

I love this location. Freindly staff and well stocked shelves. The produce section is great. The flower section always have beautiful fresh flowers. I especially love how the manager opens more registers everytime there is a line.

Ca
Review №29

The store employees are very nice. Their selection of natural foods is not great. Ive even asked for them to order certain things and was told they dont have room.

la
Review №30

Stop here only if you need something small or quick otherwise i would recommend going to the location in Belpre. This location has smaller selection and seems kind of dingy.

st
Review №31

Love Kroger. They do their best to get you through a register, and on your way.

De
Review №32

Kroger Staff is friendly, though I noticed that cleanliness could be improved. On top of that, waits for check-out are very long. Overall it is an okay Kroger.

Do
Review №33

Good prices and selection. Clean store. Helpful staff.

Wi
Review №34

Only one check out open except self checkout. Place very busy. What happened? Store was but isnt doing better re: check outs.

Ke
Review №35

I love Kroger. The staff is very friendly and helpful. No waiting in Lines forever.

th
Review №36

For the most part a its a easy to get in and out....workers are nice and help for...customer service desk is easy to get to not usually ever a line

Be
Review №37

Great place to shop. Always fresh produce and great friendly people.

Gr
Review №38

I had an awesome experience at the store the employees are very friendly helpful and always seem cheerful. The store is always clean and well organized.

Ph
Review №39

Prices arent fantastic but if your wanting to avoid Wal-Mart (and who doesnt?) this is the best choice. Staff always watching to make sure huge lines arent forming at check outs, and staff the cashier positions appropriately.

Na
Review №40

South side Krogers didnt have 1/2 gallons of milk so I was disappointed that I would have to make another run to 7th Street on another day.

Ca
Review №41

I like their prices here and a lot of their brands are really good.

Da
Review №42

Every thing was easy to find one of my favorite store to shop at

Be
Review №43

I LOVE MY KROGER STORE .ALWAYS HAVE WHAT I NEED AT A DECENT PRICE .

Pa
Review №44

Always friendly!! Love the digital coupons .

Jo
Review №45

Easy access from most places in town and open 6am to 12 am which means no matter when you need it its open.

Br
Review №46

The store is fine. But your patrons are terrible. I saw two collisions in the parking lot during my one trip to the store.

An
Review №47

I love the pharmacy staff they are always nice and respectful!

Am
Review №48

Selection is ok. Staff is hit and miss as far as being courteous or knowledgeable. I prefer to skip visiting this location.

Br
Review №49

Paula is always fast, friendly, an so helpful, always prefer to cash my check and get my groceries..

Je
Review №50

Need more employees all around good place

Pa
Review №51

Excellent. Everyone was pleasant and willing to help. I love that store.

Ke
Review №52

Outstanding personal the check out clerk was great she help me with everything, she didnt have to... Went out of her way to help.

Bi
Review №53

Everyone is friendly and willing to help you anytime.

Ma
Review №54

Fresh new look in this prearranged store.

Ba
Review №55

I like their produce and products are easily laid out in the store.

Ji
Review №56

Love going grocery shopping there cheap prices and friendly people

Aa
Review №57

Large store, great selection and items you cant find even in Wal-Mart. Great little Asian section.

Mi
Review №58

I love Kroger. The store is logically laid out, and the employees are friendly and helpful.

Bi
Review №59

Hate the pharmacy setup. Too small for the volume of traffic and business. Staff are Great !!!

Ka
Review №60

Very helpful. Have extra associates working to help customers.

Pi
Review №61

Thos kroger has a limited selection. If you need specific items, the one in belpre has more choices

JJ
Review №62

Full sized grocery store, good prices and lots of markdowns.

Wa
Review №63

I shop there alot and love the girls in pharmacy

Ra
Review №64

Good place to grocery shop. They have a farmacy

Jo
Review №65

Its best to only buy the specials. regularly priced items are very expensive

Ev
Review №66

I love. Kroger its the best plce to go win you need any thing if you can find sume will help you

Ti
Review №67

Nice Kroger but the usual pkb bs 10 employees standing around, 2 lines open, 1/2 hour wait

Ro
Review №68

Great deals better than Wal-Mart

Am
Review №69

Better self checkout and stocked more frequently than 7th Street location.

Du
Review №70

Need more parking space. Also they should come down on their pricing some

Jo
Review №71

Very helpful employees. Michael helped us find several items we rarely shop for, but use this time of the year.

Du
Review №72

Old Kroger, pharmacy needs expanded not enough techs causes long lines.

Jo
Review №73

Very upset that Kroger stopped selling Amish Mac salad and Amish potatoe salad

13
Review №74

Was just there and went in to store to see there wete no shopping carts at all but there were. 2 employees. Outside walking up and down parking lot taking in 2 or 3 at a time side by side sid??? Ridiculous !!!!

Ro
Review №75

Decent place shop here often

Ca
Review №76

Almost every shelf was empty and all of the produce was either not ripe or bad. I used to like going to this store, but it has steadily declined.

De
Review №77

Smaller and a bit more expensive than Walmart, but carries some local foods and has a great bakery.

Je
Review №78

Quick in and out for a six pack.

Ch
Review №79

The employees are friendly and helpful!! Great place to shop!!

Br
Review №80

Always have what I need.

Wa
Review №81

My girlfriend and I shop there every weekend and never have any issues

Bo
Review №82

I love my Krogers.

An
Review №83

Easy in, easy to find everything I needed, quick out!

Ro
Review №84

Very great wonderful store.

Eb
Review №85

I love this store,!!!!it reminds me of the grocery stores in Georgetown Texas

on
Review №86

Great store,just wish it had more of a selection

je
Review №87

Great place for some regular grocery shopping!

Jo
Review №88

Good employees clean store Union shop

Ki
Review №89

I waited for several minutes at the customer service desk. Finally an employee came over, took care of the customer in front of me, then declared she was going back and forth between her register and the customer service desk and would return in a few minutes. I waitied again, along with another gentleman. Obviously this store is understaffed. I feel badly for the chashier having to deal with disgruntled customers whove had to wait so long. I also spoke with another Kroger employee during the same visit. She was not polite but not blatantly rude either. She blinked continuously while explaining something to me as if I were an annoying lash stuck in her eye. Perhaps she has an uncontrollable tick, but it seemed like a flash of attitude because she only did it while speaking.

My
Review №90

Clean, well stocked and friendly cashiers.

Dc
Review №91

Lots of smiling faces, and happy workers.

La
Review №92

Very quick checkout.

2P
Review №93

Good place to get deals on milk

Te
Review №94

Reasonable, very clean and people are very nice.

Ju
Review №95

Great deals. Everyone is friendly.

fl
Review №96

Great staff!!! Treat you like family

Am
Review №97

If its on sale...you can trust its not in stock. Can never find anyone to help or ask questions.

Re
Review №98

Great staff for an older store

Mi
Review №99

One cashier. Due to freight in the aisles and employees talking to customers. Could not go through produce. Many items are expensive compared to other competitors.

Li
Review №100

Not enough check out lanes, Belpre has alot more

Information
70 Photos
100 Comments
4.1 Rating
  • Address:930 Division St, Parkersburg, WV 26101, United States
  • Site:https://kroger.com/stores/details/029/00753?cid=loc_02900753_gmb
  • Phone:+1 304-428-8533
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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