Excellent Customer services, I bought a generator and it wasnt powerful enough to power what I intended and they refunded me and waved the restocking fee. Amazing, and took the time to explain to me about what I would needed. Awesome my favorite place to buy tools. And I come to this one from the Eastside of town.
Excellent assortment of tools and items very reasonably priced as well. one of my favorite places to go for tools.
This was the last time I will shop there.I checked the website for a power converter, tried to call, no one answered so I checked availability on the website, it said available at the store. When I got there I couldnt find the product. I asked an associate who showed me similar products that were not on sale. He told me that they quite selling that product about a year ago, he also said that they always show them in stock even if they dont have it. I asked if I could get the sale price on a a similar item and was told that was not possible.
Items on display not in stock.The staff are very helpful.
Good place for picking up things the box stores dont have or is a little cheaper.
I love this place. As a DIY guy I need tools that get the job done but not necessarily get it done 3 times a week for a decade. Just saying the value is good.
Always a good experience and I love the prices. Associates always helpful and pleasant
Awesome store. Prices are reasonable and have lifetime warranty. Employees are knowledgeable and polite.
Great place to pick up tools that a great price customer service is better than most places and I enjoyed our shopping here
Ive been going here for a few years. I wish I had known about it before.I go often and always find something I didnt know I needed. 🤔😂👍
Folks in the store were helpful. I had difficulty finding the 2 items I wanted but an employee showed me where they were and I just plain missed them.
I really love this place I find tools and things that I never even no existed as well as ones that are hard to find elsewhere truly a fantastic store.
Inexpensive. I bought some clamps to hold down my pool cover
This should be the go to Harbor Freight, its large with alot more product.
Bought a generator very helpful both in aisle and at register made sure to explain repair warranty and return and replacement 😀
This is one of those store my hubby likes to go especially went hes doing anything to our jeeps since we do have more than one... and also anything else that needs to be around our house..he love this location very convenient.
My only issue is spending too much when I come to this store. I plan to go for 1 or 2 things. I walk through the entire store and walk out with 5 or more things. Lol.
Great store. Friendly staff. OK prices. Miss when they had the regular coupons and didnt have to pay to get the discount...
Found exactly what I was looking for at a good price. Bought a click torque wrench which works great. Also came with a lifetime warranty.
Always surprised at what I find here. And the low prices. Great store.
I loved the prices of many tools! Lots of clearance items.
A place to buy tools and things you dont use everyday
The quality of their materials / tools isn’t great, but it’s not always bad. It really just depends on what you’re purchasing.For example:I purchased a generic angle grinder a few years back. Yup they’ll sell you one for $15 (Keep in mind you get what you pay for).I don’t recommend buying this grinder UNLESS YOU’LL ONLY BE USING IT A FEW TIMES. Otherwise the POWER, SLIDE BUTTON may stop working for you, after a few projects.Otherwise, I recommend buying their top name brand grinder which is called HERCULES. It’s a good quality product at a really great price. $60.00 I believe! It’s just as good as those $100 > DEWALT, if not better.I’ve also-purchased some hands tools etc, and I’ve had great luck with them. Very good quality and priced to sell, out the door, with no regrets. Have fun shopping and be very careful, You just might buy too much.
My husband likes to go here some times instead of home depot or loews because some stuff is a little cheaper here.
People were very friendly. Prices are great too.
The store is clean and the staff is always helpful!
2 people offered to help us and we found everything we needed
Harbor freight is a great place but I didnt go there I went to Don Ramones, it was my birthday my family took me there great place to eat good food!
Great tool shop, lots of different tools. Pretty busy when I stepped in, although it was a Saturday. Friendly staff as well. Definitely recommend!
Great place to shop and the cashiers are very friendly and the staff on the floor asking you if you need help.
Nice price, good service recomende
Got the tool I need for the best price, and its covered by a lifetime warranty.
Great place, great prices, and the best $40 a year membership.
Excellent store. Purchased everything I was looking for.
Very friendly workers and the place is fun to look around
Great service especially cashiers
Always friendly and very helpful! Great customer service is very hard to find! Thank you!
I use their online coupons and get good products at a great price, at the Parma Hts. store.Staff is friendly and helpful. Sometimes check out takes a while when they are busy.I have bought tools, batteries, tarps, and other items. Always good products and good prices.
Cashier was friendly and so helpful in getting discounts applied.
Shelves were well stocked. Got 1/2 inch corded impact wrench on sale. Staff checked on me a couple of times. Check out was quick.
Was looking for garden lightsHad just what I was looking for. And at a great price.
Was just at the Parma store around 12:30. There were 11 people waiting in line due to one register open. I had to walk to the back of the store and found two employee BSing with a customer to get another register open.
Go there for tools often, nice staff!! 😊👍
Can normally get what we need here.
It was good as usual. I purchased ramps for $48.59 that were already on sale for $79.99. An extra unexpected savings. Gotta love this place. Quick and friendly service as usual.
Holidays are an awesome time to pick up those things youve been wanting because they always run extra sales then. Always the best prices.
Very clean very helpful and lot of good deals
They had what I needed at a reasonable cost.
Good place to buy tools if you are aware of Harbor Freight as most of us are its a good place to be products are relatively good and prices are relatively cheap most items are always in stock weather advertised or not
Harbor freight is a great place to get tools. Theyre the cheapest tool store in town to get things locally. Most of their products are alright, but some of their tools (like their vice grips) seem to be clunkers.
Always was told, that if needed a tool for a quick project, come to Harbor Freight. I have tools that still function from here. I use HF for tarps, chains and other things related to vehicles.
Old white man with the quaker oats mustache who tried to kill me over a parking space, whats the rush
Friendly staff, great prices
Who doesnt love this store ?
Always love Harbor Freight. Their selection of automotive paint is awesome and almost half the price of similar products at Home Depot.
Great staff. Decent tools. Good prices
Live their prices, staff was kind and helpful
Awesome tried to help me with saving money and had great prices
Good pricing on a lot of the items.
No one to help you find what you need
What in the HECK happened to Harbor Freight? Did the pandemic destroy the business... PEARL ROAD store has nothing there...oh my Godsomeone please HELP them..
Nice place to shop. Very helpful staff.
Found everything I went there to get.
Not happy today. I though Harbor Freight had good prices. Found out the better prices were for Members.When did they go to club member discounts.I guess I should have read the price tags better. I think I am done there. I have only been there a couple of times anyhow.
Very good service and good price on tools.
They are too worried about collecting data from cuatomers
I think every guy loves Harbor Freight. A great selection of tools and hardware items at very reasonable prices. The only objectionable item for this location is having to pay Cuyahoga county sales tax (highest in the state)
I needed a tire iron. Harbor freight had it in a good price. Always impressed
Nice shop. Well stocked
I am leaving this comment directly to the Parma heights harbor freight tools when I needed a generator Bonnie stood tall above the other stores that I shopped with their professionalism and helpful attitude highly recommend Parma heights harbor freight tools
I loved! Great variety of tools.
Big mix of cheap tools
Amazing staff!!! Bonnie and Tim went above and beyond to help me find the item i was looking for.
Very clean store and very professional and very helpful.
I love this place Im a auto technician
Didnt have what I need but had a lot of tools for up coming projects
I hate and love this place.I want 1 of everything. And two of the cool stuff. LoL kidden I cant hate this place.
Very helpful, I go their all the time highly recommended..
Its like being a kid in a candy store. Clean, organized or good customer service.
Nice selection of tools and accessories. They pretty much will have what you need and not too expensive.
Harbor Freight is good for the home handyperson. The have great tools for folks that use them infrequently. Avoid the battery powered tools, Ive never had a good experience with them. The straight edge/rulers are nice, long, straight and inaccurate. I have several that are off by a half inch in 48 inches. The wrenches are very good.
Lots of hard to find items. Good prices.
Always got good things
Great. I go in for one item and come out with several items. LoL.
I was looking for an inexpensive 22 hedge trimmer. Found one here. Also found a $20 off coupon at HFT website too! Good deal. Store was very crowded. Well stocked.
Pretty good place to shop and get some good cheapie tools that actually arent too shabby. Dont buy the little yellow emergency 12v air pumps though. I Kept telling someone to get a Wal-Mart hyper tough and they got some yellow pos chinese ting from here with a lamp switch on it. Burned their car to the ground and the pressure gauge on it didnt work.
Great prices, reasonable selection!
Had the sales ticket for the tool cart I wanted on the display with none in stock.
Takes longer to check out than it takes to get everything I came for. Im not coming back
Good customer service & cheap prices
Had a good deal on a small inverter welder.
Wide variety and decent selection of tools for your everyday man cave jobs. Staff is knowledgeable of the store. Lot of their heavy-duty tools are noteworthy and pretty durable.Cost less than the brand names out on the market.