There are good experienced people in the service department and Ive been going there for a long time. Ive learned to trust them.
Usually been ok but lately they have been bad. Rude at the counter. Playing on his phone while I just stood there. They seem constantly understaffed. I needed a question answered and no one is answering the phone.
The gentleman I spoke with here should be running this department, he was quite courteous and knowledgeable. He was about to start the process of putting 4 new tires on my car when he was stopped by his Manager (long-haired, 1960s hippie-type dude), who literally would...not ...speak..to..me ( or make any type of eye contact whatsoever for that matter), His Manager refused to sell me a set of 4 tires because he smelled gasoline and believed my car had a fuel leak and could not be brought into to the service bay. Please understand that I did not hear this from the Manager, he made the worker tell me this while he literally stood 4 feet away staring down at the counter.
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This auto care center has always been great to work with, whether buying new tires, getting one repaired, or replacing one under warranty they have been good to take care of my tire needs.
They did their jobs thats all I need.
Well done!
Very helpful. Fast. Shop while you wait. Courteous. Held door open while I took items to car. Would definitely recommend.
Prices are good if you want to wait for 2 hrs. Minimum to fix a tire or get your oil changed. Then your not sure if its done right or not.
Called from independence (because theirs also is horrible) to see what wait time would be for an oil change, worker told me 15 min. I told him, okay, we are driving from Indy, we would be there in like 30 min. When we got to the store, the t and e was closed. Why did he not tell us they were closing so we wouldn’t waste a trip there?? From now on, I will go elsewhere...
They were great. Did an awesome job!!
Literally the only customer, first one there at 8am. Still took 2 hours for an oil change, and they marked fluids as declined when they didnt feel like doing it.
Great service variety of tires
Bigger store, clean and friendly staff.
Couldnt find what I was looking for and no help either