Quality product. Great selection. Friendly, knowledgeable staff. My go to paint store for 15+ years.

This is one of the larger stores in the valley. They offer all the amenities. I attended a pro show with my rep. I made out like a bandit. What a great sale and an awesome time.

Excellent paint excellent service. A bit pricey but you get what you pay for

I normally get my D-E paint from the DIY store but decided to stop by this store as I had some Q. on a special paint for the exterior of my house. Was greeted by an amazing young lady Sam (Samantha) who was really knowledgeable about what I was looking for, got me exactly what I needed and more. Will definitely be back good location and exceptional service will definitely be back.

They have the best primer for redwood

It was good and fast thank you

Very helpful! Nice selection!

Painting ciling interior work

One of the worse places, they dont care about the clients time, they take all the worlds time. Big line and tellers doing nothing.

When its open the waiting time is three times more than the other brands stores, and now after I drove here I found out that the store is closed on Friday 8:50 am. It seems that Dunn Edwards dont understand how valuable is our time, thats why I used sherwin williams and Behr for the last 10 years, and I am not coming back to waste time here

I love that they give you free samples of the paint to try versus those little chips that other companies use.

My fav paint store

I am Mirandas Painting C33 and I have been doing business here at this location for years. Theyre always working when I show up and welcome those who enter and add to the long line. Very helpful staff and clean environment. Thank you Dunn Edwards Pasadena!!:D

If I can give zero star I would. Save yourself time and go to another store. I called in this morning to ask about the difference between different product lines and which should I purchase. The lady who picked up the phone basically didn’t want to answer any question. She just kept telling me every product line is the same. She is not willing to explain any further and just want to hang up the phone! Wow, how great the customer service is! How helpful it is by telling clients all the products lines are the same. If they are the same, why do you invent so many different product lines? Just 1 product line is enough. Worst customer service ever.

Bad and slow service, maybe not Everytime but my last experience lost 1 hour of my time, waiting for my paint, and after that time I ask for it, and 1 of the guys with an really bad actitud siad that is ready 30 minutes ago, so why they did not let me know, the noticed I m there

Great paint store they will go the extra mile to help you get what you need and all your pay supplies. If you come early enough theyre great subcontractors that work that hang in the parking lot early in the morning. They will get your job done for the right price. The true professionals they know their craft.

Great service personnel and set up well for Covid-19 protection

They do an awesome job at matching paint. Try placing your order by phone if you know the colors that you want. Helps save you time.

Its close by, am not impressed with sale people,

Outstanding products, superior paint, great service.

Hi. to everybody my name is Rudy from Pasadena ... I have been with Dunn edwards for 20 yrs. Every one from employees to managers and sales repts have been the best...Great Team..Thank you ...

This is a very clean and organized place. The staff is very knowledgeable and they have a department were they can help you with all of your questions on what kind of paint to use and the dezign of your project.

Was just reading all the Bad reviews. These must be from people who just walk and expect to get their paint in 5 min. Thats not how it works people......!! It takes time to mix paint. They just dont have the color you want on the shelf. And if it takes longer then you expected its probably because there are other costumers ahead of you. Your not the only one with painting projects.The staff there are the best and totally go out of their way to make you happy.....!!

Slow service. Took almost 45 minutes to get an 8 oz sample paint. Then there was wet paint on the bottom of the container. Placed it on my passenger seat, and now theres paint on my seat. This store is just bad. The Alhambra one is far better

I walked in and there was no one up front. I went to the manager and he wasnt to thrilled to come help the line of people waiting. Apparently one guy said he order paint several days ago and it wasnt ready when he got there. I called several days later to ask a question it took 3 tries to get someone to answer and when they did they put me on hold for 20 minutes and I am still on hold. I would NEVER GO THERE AGAIN. As one other person said as much as they charge for their paint you think they could hire some staff. The only good thing I can say about the place is when I did make it over there for a refund Sara the manger was helpful.

I wouldnt buy from this location personally. Customer service is horrible and I hope the owner john can fix this. I love the paint. Valerie helped me at the pasadena store. No good service. Hope this review helps

Quality custom paint but long waits for service.

Pleasant and helpful staff.

Nice building, but the service is a joke...and so is their product. They sold me inferior paint and even worse primer. We painted the fence this past Spring, and it was peeling by August. A friend of mine who is a professional painter did a free paint job for me as a called in favor, and when he saw the primer and paint DUMB-Edwards had sold me, and said In my 20 years of painting, this is the WORST paint and primer product I have ever seen!. There you have it.Stay away from this place.

Be patient, when its your turn you get good service. Top quality.

Great service very good suggestions for the job at hand

Great selection but waiting for your paint color to be mixed takes forever.

They are always really slow at this store. If you want faster service go to another dunn-edwards.

Great people aiding the customers.

Good service. Employees are knowledgeable.

Top quality product professional staff enough said

Awesome service and attention from Sergio, top notch!

Had my order waiting!

For the money that they charge for paint you would suspect that they would hire more employees. If I had to choose between the DMV and Dunn-Edwards, I would choose the DMV because the wait there is shorter.

I spend one hour of ready here just for one gallon of paint its crazy need more people working too slow

When you call to place an order they immediately put you on hold. Horrible service

Its for the pros if your not one youre gonna learn something

Called in my paint order and it was ready!

Always excellent service

Ok

Slowest paint service I ever had hour and a half for two quarts of paint with only two of us waiting.

Worst service ever the employees are so rude and they take forever and they have a really bad attitude

No help. Going to Lowes or Home Depot.

Very bad 2 houres wait

Took 40 min to purchase one thing employees here are useless

Great paint quality but on the expensive side

Good quality paint

The customer service is the worst. They are so slow. It took me one hour to buy 3 gallons of paint at 7:30 in the morning.

Got paint in& out no waiting

Good customer service

Good

Over priced

Slow service.

Tienen lo necesario variedad

I recommend it is a useful place I like and San are very friendly and have a great variety of colors

Excellent staff and very qualified, especially clean and tidy

VERY GOOD SERBISIO

The best in painting

Very friendly staff

Very well

Superr well good service

I love this place I recommend them

Excellent quality in paintsIt is the best

Excellent place

I like painting

Too long to deliver the product?

Very kind sales representatives