Floyd and the staff took great care of my truck. The new stereo and back up camera are fantastic.
My tint looks awesome. I’ve been doing business with Empress audio for years. The most efficient and professional store on the coast. Floyd Seal and the whole staff are tremendous.
I want to say thank you to Austin. This guy right here was friendly, great customer service skills and he helped me pick the right tint for a car I had just purchased for my son. This guy was so nice and polite I bought my car to be tinted the next day and then my husband wanted Austin to do his truck. When I say Empress Audio did a great job on the tiny on 3 of our vehicles. We are very pleased and we can say with pride that Empress Audio you have gained a customer for life. If you are reading this post. Take your car here I promise you, you will not regret it Thanks for everything
I called these guys at 4:50pm on a Monday, spoke with Floyd the owner, they shipped out a very hard to find(currently) marine subwoofer same day. Amazing customer service. I will continue to do business here and refer others with full confidence. Thanks from Michigan.
Awesome service and knowledgeable staff. Went in with questions about upgrading my sound system in my car and the staff explained to me exactly what my stereo system needed. I made a purchase and couldn’t be happier. Definitely recommend!!!
Bought and had radio installed paid for everything but half stuff didnt work afterwards. I dropped car off as stated early and car was not ready until by 6 after gotten off. Sensors dont work said was ordering part it took almost 2 months told me to drop off again early did that and still havent started on it saying need to get pricing all this should have been done ahead of time not the day im dropping off car so car been sitting 2his for nothing! They lie about calling back you have to run them down after they are paid this the last time getting anything down poor service I have been patient enough!
Hands down the most enjoyable shopping experience of my life. Mr. Floyd is a great guy and he and his staff go out of their way to get you what you need. Will never shop for audio anywhere else. I also like keeping my money local whenever possible. Staying away from the internet helps keep folks like this in business.
Awesome stereo system install and super dark windows
Great!!! Service drop my man truck to get windows tinted ready when I got off work. Was very happy with the new look. Will be go back soon soon to get more done to it
Awesome!!! That sums it up! From the first trip into the store, to picking up our boat, the staff and finished product was AWESOME!!! We could not be more pleased. If you are looking for a stereo system for your boat, no matter your budget, Empress can take care of you. Thanks again!
Quick, responsive and knowledgeable. Told him what I the sound i was looking for and the deal was done.
Excellent Service, nice atmosphere and very good customer service.
Great product and service. Austin was very knowledgeable and professional. Will spread word and do more business with them. System installed sounds great. Thanks for service and quality product
Reasonably priced and pretty quick. I took my work car to get tinted they moved it in pretty quick and got me out in about a hour. I would recommend them if your in the market for tint or audio.
I recently went in for a 5 channel amp and sub install for my truck. The process was long, but it was well worth it in the end. Rob built me an excellent box over in Gulfport, and they brought it over to Pascagoula location for the install. On the other hand, Pryce did the install, and he did an excellent job. All the wiring is very well organized and straight. I would trust this man with wiring my own house with how well he took care of everything. Once I heard an increase in my sound, I fell in love with my new system. I will be back real soon to add door speakers, and I recommend adding an amp if you plan on upgrading your sound. It’s well worth it.
Hands down the most inviting place Ive ever been too! From the comfy chairs to the best stereo equipment in the South! Not only did my Jeep get an awesome system upgrade, I was given the best customer service by everyone in the store! Ryan, the salesman, knows exactly whats going on! He taught me everything I needed to know and knew exactly how to stay in my price range! Oh,And the Instal! Even though the Jeep gave him a hard time, Austin dealt with all of it and still had it done when I came to pick it up! Thanks Ryan, Austin, and Floyd for everything youve done! I will be seeing you soon for more awesomeness!
Excellent experience from the initial consultation thru the install. There’s a reason Empress has been the premier audio leader on the Gulf Coast all these years. Thank you to Floyd, Austin & staff for a job well done!
As always! Professional Sales/ Service. And fair prices.
They have a great sales team. They are well knowledgeable about the products they sell..
Unorganized, didnt have half the stuff they needed for my install. Then tried to sell me a $400 discontinued display model with a paltry 10% off. No thanks, they might be experts, but I felt like the three stooges were helping me. I walked as I didnt trust them.
This is my 2nd purchase with Empress audio in the last 3 months, and Im blown away with how great the customer service is. I think I pretty much dealt with every staff member at some point... owner, guy that drives the 300, black haired lady, bearded guy, (sorry dont know anyones name), and Raymond. Everyone was fantastic. I wanted to purchase a system for my wife, but had no clue what specifically to buy as my wifes only request was I would like a little boom. Luckily after emailing Empress, and asking if they could help me choose stereo components so my wife would Have a little boom I was put in touch with Raymond. Raymond set up everything, and my wife was blown away. Aside from the fact that now my wife wants to go ride down the beach 10x a day so she can listen to her stereo I couldnt be happier. Thanks Empress audio for a great job!!!
Best place ever and won’t shop anywhere else
I love Empress audio..About a year ago I had a radio installed in my truck and they did a wonderful job.😁So Thursday, I got my Windows tinted and they was fast and my truck look GREAT..THANK YOU GUY..
Awesome group of people. I highly recommend Empress Audio. They go above & beyond to make you happy.
Amazing place, knowledgeable staff
Professional service and advice, the did not try to up-sale me or recommend equipment i did not need . Instillation was seamless and price was very reasonable !
Super great people and selection! Friendly Service that is fast! Prices cant be beat!
Jeanna and Austin did a great job I called and told them way I was looking for and jeanna pick stuff out for me why I was out of town working and did a great job Austin was great about explaining how every thing works and suggesting things thank yall will be back soon
Great prices and helpful
Best place ever and won’t shop anywhere else.
Best audio shop Ive ever been to💯
Awesome experience very helpful very good job on my tint
Great staff and service. Awsome for speciality work.
Customer service is awesome and the quality of work is above excellence
Not professional at all the tell you want time to get there and then they say youre not on the schedule bad communication
Excelent. I put tintng window in my car, they are very profesional.
Friendly and very accommodating!
Great service nice people
The experience was great, the Owner or Manager was there and got involved he talked about his experience and pros and cons, it wasn’t just about the money
Friendly and helpful.
I love this place
Nice people!
Best place to go!!