My favorite store. Friendly and helpful staff. Clean and neat. Perfectly sized shopping carts :) A wide variety of craft supplies. Happy to be able to shop in the store again.
I love this store. Everyone is always very friendly and the store is neat which is really a huge deal.
We really enjoyed going to the store, granted there was one rude employee who was simply tossing our things into our bag because he was having a bad day. He even stated to the customer before us in line that something had upset at him regarding family matters. I get things happen but you must stay professional and converse with the customers. If not take time or go to the bathroom to get some air.
Manager & staff are the best. Always so helpful and nice!
Amazing store. I can find infinite variety of ideas for my crafts.
Always fun shopping at Michaels, found what I was looking for and happy!
Shelves are getting real bare. Ton of stuff on clearence. paints not restocked. Prob going the way of guitar center. Its bad times were living in. Bad bad times. Maybe Fonzie was right. Those were the good ole days. Or was that someone else
It is in and out...very quick.
Prices were high, stock low!You would think at their prices they would be a little CORDIAL about check out! So rude. I left my items there and walked out.Whos paying Who ?
Very nice selection
This rating is not for the store itself but the manager...The staff on the floor couldn’t be any nicer and helpful. However, when I tried returning something the cashier needed help and called for a manager..this person couldn’t have been more rude to both me and the cashier. She misunderstood what was being told to her, realized it, and never apologized for her nasty, impatient attitude..just kind of laughed it off. Not professional at all. Sadly I couldn’t get her name since she didn’t have a name tag that was visible. I honestly feel sorry for the workers who have to deal with that on a daily..the managers really need to check themselves or simply just don’t work with the public.
Went to Michaels to have some custom framing done. The sales associate knew his stuff and we worked together for almost an hour, choosing frames and mattes for a watercolor painting, a black and white photo, and a shadow box for my grandmothers well worn cooking utensils. Excellent customer service, great selection of quality frames and mattes. Highly recommend this store.
Clean and organized. Staff was helpful and friendly. But there is usually a wait at the checkout line.
Great selections, very inspiring for arts and crafts. A bit costly so you really have to look for good sales.
Super nice employees. The store is a little hard to navigate sometimes, but it has quite literally everything you need for creative projects. The prices are great too. Very, very cheap.
It is really sad to see michaels not keep stock of things. It is super easy to walk out of the store not buying anything.
Nice place, quiet and has most you need.. could be cleaner and staff could be more friendly only reason for 4 stars.. otherwise good place to get what you need for home decor and baking and writing utensils etc...
Makes my kids happy, unlimited crafts and projects to do.
Had a signed print reframed. Thrilled with the results and assistance!
Love this store! Just wish there was bigger selection of yarn in store.
Found everything I needed at a low cost. Staff very helpful
Good for do it yourselfers . Hobbyists artist . I like the place
My son is into drawing lately which I love. We went and bought him some oil paint pens so he can write they have everything in stock.
Good store but Amy was very rude
This place is fine for getting things for creative projects their prices are good but I find that they have real competition from Hobby lobby which I much better prefer. I think that Hobby lobby had à better selection of materials shopping experience atmosphere is much better. Hobby lobby s inspirational Christian music makes you want to shop to the glory of God.
I must say that the coupon process has become much better than it used to be. It is always great to see stores improving their services. I buy many baskets and this is the first place I look. Although the selection is good, there are many times when the baskets are broken or filled with dirt. I was there last week and while looking in the baskets, I found food, plastic wrappers, and other items that made the area very dirty. I am sure it is not easy to keep things constantly clean but this area definitely needs to be checked more often. They have a wide variety of decorative baskets, storage bins and lots of holiday baskets as well. The store also offers arts and crafts, vases, frames, custom framing (I have used them and they do an excellent job,) and so much more. Take a look if you need an item to decorate your home, a candle to make things smell pretty, or a craft to keep the kids busy. Grab your coupons and start shopping.3/19/2021-today I visited the custom framing department and although there was a long wait (technical issues regarding their bell) it was worth it because I was able to work with Elise. Elise was so patient, well informed, and wanted to do what was best for the client. She offered me many different options and was so accommodating. Not only was she educated in the framing area but she assisted me with the website and how to see if I had any reward vouchers. It is such a pleasure to see someone who has such excellent customer service skills. In a world where customer service has seem to go down the drain, Elise has brought it back. .
If u love creating for the hoildays Michaels does not disappoint.
Well stocked but they didnt have the black pumpkin I need for my craft.
A fun store for crafters.
Always fun to shop at this store. They have great crafts and huge variety of yarn. This trip was for a magnifying glass and they had a big selection. I chose one which was quite large diameter and an LED light. I got a smaller one with a higher magnification. I also needed a picture frame and found one that was perfect. Fun store to walk through. Often receive 55% off an item from newspaper insert and/or their mobile app.
Everything I need to do crafts, also had pictures framed. The employees were amazing! Helpful and their suggestions were affordable and my pictures came out beautiful.
More staff so needed.
Needed inexpensive 8x10 frames. Not a lot to choose from.
Excellent supplies, had all kinds of good stuff to choose from.
Michaels is always great for arts and crafts items.
I buy all my yarn & craft supplies from here. I love this store. Keep up the great work
Great place to purchase crafts for any occasion especially on a rainy day. They have a wide variety of brands to offer. Always check for coupons before completing any purchase. It may actually be best (if you are able to) to purchase 1 item a day as the coupon is typically against 1 item and not total cost of all items.
Good experience. The store was clean, had plenty of selection, and the staff was available and helpful. They need more cashiers, though. With a single cashier? The wait for check out was simply too long. If they fix that? Ill give them 5 stars next time!
My daughter had an arts and crafts birthday party at Michaels and the kids enjoyed it. Plus, it was relatively inexpensive. They have a separate art studio-type room in the front of the store off to the side, so the food, cake, etc. was organized and laid out nicely. I would definitely recommend it.
Was very crowded ( not surprising) and prices a little high. There are cheaper craft stores around.
I love Michaels as I find lots of beautiful yarn to work with and Clover Takumi Bamboo Needles. (If you failed with plastic or metal needles, bamboo might be a game changer.) There are 40% off coupons that are a huge help if you are a crafts addict. The prices are very good.
The nice young lady Manager in the picture frame department I feel bad forgetting her name has helped me a few times always has a great smile very helpful very knowledgeable seen same positive vibes to other customers before me all products I’ve had prepared Came out nothing less then excellent thank you so much will definitely be coming to do more Business!!
Ive been going to this Michaels for yrs. The only time I go to another is if they dont have something I want which is rare. The people who work here are Amazing! Always so Sweet, Helpful and Overly Kind. Cant say enough about them which makes such a difference.
This particular Michaels location, is usually well-stocked, and then overall good store. It happens to be particularly good for things like packing supplies, Kraft paper tape scissors, and foam core boards. These items are priced more reasonably then the same items found at Staples. When you put the coupons on top (always available either through your mailman, or the Michaels app which is very good), hands down Michaels prices are much better.
I found what I needed but the shelves were empty.
Neat and clean. Exceptionally friendly and helpful staff - especially at the framing department
My go to store ❣ get all my holiday decorations there 😘😍🤩🥰
Really helpful staff. Nice range of mostly good quality craft materials, Wilton bake, dried silk flowers, frames.
What a Fun place and you can find just about anything for your crafting projects! Gotta Love Michaels!😎
I feel like I live in Michaels. Great beads for jewelry and such. Gorgeous flower selection.
My family and I love to create and Michaels makes it easy.
Apart from being a bit cramped, it has everything you could ask for in a craft store. Plenty of stock, helpful sales staff and friendly checkout people. Very clean, too.
Great sales and selection. Staff friendly.
Great art and crafts store
Love Michaels! Great deals and great people.
Good selection of craft supplies. They have started carrying trendy home decor signs and chatchkas (I dont know how to spell that properly) which is cute. Lots of seasonal pick up and go crafts for the kids for each major holiday. Also, they take competitors coupons.
Had custom frame made, little pricey but should look good when I get it
The store was clean and fully stocked for everything I was looking for. Picked up some great clearance deals. My cashier was friendly, smiling and thanked me.
Standard craft store
The one in Holbrook is not so good. But the Bay Shore stores are better.
This place is great but Im always thirsty when I shop here. Employees are nice and quick at registers. Best prices and best selection ever!!!
Won’t honor their coupon, terrible customer service. Told me to just order it online.... laughable. AC Moore 1 mile down the road. **UPDATE*** same product at AC Moore and they accepted their own 50% off coupon. So happy I left!
Cant ever seem to want to leave. So many fun things for the creativity in you. If you cant find a creative side of you in Michaels you probably dont have one.
It was great. I went to the Patchogue store and wanted to frame a Tom Petty & The Heartbreakers poster. Also I wanted to do something with my ticket stubs. APRIL in the frame dept was very informative, professional and extremely helpful with this transaction. I used her suggestions and am extremely happy with her input as she incorporated all and coordinated everything so well. I cant wait until its finished! ❤ Thank you April!
It was the best experience me and my wife had
All florals were beautiful and 50% off. The checkout line was long but the line went very quickly.
Love Michaels. Could get lost in here for hours. So many wonderful items.
Socially distance set up and didnt have to wait long!
Has become very expensive to be a crafter.
Found what I needed, but more expensive than I could have gotten it at other stores. Perfumy smells made me very nauseous.
Love Michaels. Great selection and always has coupons for extra discounts .
Good for crafting and basic art supplies. Store has a bit of a strange layout.
Extremely outstanding. I met the store manager she was extremely friendly and very helpful. The staff in this store always goes above and beyond
Michaels is my go to spot when ever I need art supplies. This location is very organized and easy to find the items I need.
I love love love Michaels. You can always find what you are looking for a great price and the sales associates are helpful and friendly.
Didnt want me to use my coupon
In here rather quickly with a friend.We both wanted to spend more time looking around at all the holiday crafts and decorations.
Beautiful store filled to the brim with all sorts of goodies. Decent prices, nice people work there
Always has the smallest need for arts and crafts kids school projects. Has decorations for any seasonal holiday
I went in for childrens party theme they dont have it which was disappointing but the woman was extremely helpful and the place was very organized
Good sales after the holiday. Limited stock for the truly creative
I dont hate this place its the best in town
Extraordinary variety somewhat less than cheap.
I love Michaels!!! They always have what I want and more!! The store is always clean and well stocked! The Michaels team is always ready to help!!!
Ive always liked this store. But since they changed it around, I get confused in the store. I miss the old way. Anyway I still love it.
Needed some supplies for my baby shower and having Michaels nearby was convenient.,
Friendly staff. Quick and easy shopping.
What a cool place it has everything you need to make crafts frames picture frames flower arrangements.
Staff is very helpful and quick. Store is kinda cramped, but they have a better selection than the Michaels in Rocky Point and their stock is listed online on the app.
Very nice place and always has exactly what i need and everyine there is super nice and incredibly kind
Great stuff here, always sparks ideas. Good for gifts too surprisingly.
Enjoy shopping here would like to see more of a selection of scrapbooking papers or kits, yarn selection in this store is skimpy also for more variety go to a larger store
The staff is friendly and knowledgeable and the store is neat, clean, and organized.
Had a picture framed, very helpful. Great experience
Has alot to offer
Great place for dried and silk flowers for centerpieces. Decorations for each season, and crafts.
Every time I go there everybody is so helpful
Love Michaels stories, store was clean, aisles a little narrow.