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West Marine
405 Sunrise Hwy, Patchogue, NY 11772, United States
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West Marine

Comments
br
Review №1

The store is looking great anything and everything you need for any kind of boating is in West marine. The staff is very friendly and they know everything about boats and accessories.

St
Review №2

My experience in this store is usually a good one. Yesterday and today I was approached by a somewhat arrogant employee. Im done, too many less expensive options.

Da
Review №3

Staff is always very knowledgeable and friendly.

Ti
Review №4

Great staff... knowledgeable...

Pa
Review №5

Friendly staff and big selection

Ka
Review №6

Robert purchased an apple watch cover case on 7/16/18. The price tag in store said $20. He wanted that price. The manager said unfortunately we dont do that. FIRST OF ALL THAT IS RIDICULOUS. If there is a price you must honor it, it is not the customers problem that someone who works there put the wrong sign next to the wrong item. Robert purchased the item at $50, got home that day noticed the case was scratched, broken, and tattered/.torn. He was upset over this and called the store. They said they couldnt help him. RIDICULOUS. He then called customer service. They told him while the store was right in not changing the price to the sale price on the sticker, they would honor it. They said we will ship you a new case for free that day and give you the partial refund for the sales price of $23 back on your debit card. He received that case and it worked fine. This was all done the week of 7/16/18. By 7/30/18 Robert had called asking where the refund was and that day discovered the company and attempted and succeeded in FRAUD! They charged the debit card an ADDITIONAL $30. WHICH WAS NOT AUTHORIZED BY THE CUSTOMER. Rob then called the company was on phone with them for over an hour and was disputing this. They could not get to the bottom of it and said they would call back. He then called his bank to dispute both the $50 charge and the unauthorized $30 charge. We will never ever buy anything from this most unprofessional company ever again!!!! They should be charged with fraud and stupidity! THANK YOU!

Da
Review №7

Good store for marine supplies with a friendly staff. General advice... give some thought to whether you really need marine grade or type of items; wiring, screws, tubing, etc. If not, buy it online or in a hardware store so that you dont overpay.

Na
Review №8

They have what I need in a pinch but the prices are generally higher than I wish to pay.

Ja
Review №9

Prices are heavy. Selection is falling off. Stores like Marine Mate might still be the best resource.

Ei
Review №10

This time they did not have what we wanted but the service people where nice

Em
Review №11

Great visit the store MGR was EXTREMELY helpful. Very impressive....

Fr
Review №12

Its West Marine... A decent place to pay too much for marine supplies. This store doesnt stock nearly as much as their Bay Shore location. The staff is sometimes clueless.

Ja
Review №13

Bob, our sales person, was extremely knowledgeable & friendly each visit. When the store didnt have something we needed, he immediately looked it up in a catalogue to order it for us.

Bo
Review №14

Came in for a small bit of hosing and walked out with a new spark plug for my lawn mower too. The associate used the guide book for the spark plugs, saw that my model wasnt in there and he went straight to his phone to find me the right one!

Mi
Review №15

The staff is always very helpful.

Da
Review №16

Getting low on supplys

mi
Review №17

FIX YOUR HOURS. SAYS OPEN 8AM. GOT TO STORE CLOSED UNTILL 9! WASTE OF TIME.

Mi
Review №18

Very good

Mi
Review №19

Good prices

Da
Review №20

They have everything

Mi
Review №21

Very helpful

sa
Review №22

Good

Information
20 Photos
22 Comments
4 Rating
  • Address:405 Sunrise Hwy, Patchogue, NY 11772, United States
  • Site:https://westmarine.com/stores/patchogue-ny-566
  • Phone:+1 631-289-7144
Categories
  • Bait shop
  • Marine supply store
  • Boat cover supplier
  • Canoe & kayak store
  • Fishing store
  • Outdoor sports store
  • Water ski shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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