I used KCCNE for a kitchen remodel and I couldnt be happier. Friendly, professional, from design, demolition, installation, tile, flooring, plumbing and lighting... all of it. All their professionals are in-house, reliable, efficient, actually show up, easy to talk to and do an excellent job. Its hard to find a reliable company that you have no complaints about, let alone during a pandemic when so much is backed up, people are sick, dont show up, etc. but we had zero issues with KCCNE! Everything was finished beautifully and on time. Everyone was so friendly and easy to work with. I cant recommend this company enough. Cannot wait to work with them again for my bathrooms. I am absolutely LOVING my new kitchen!
Couldnt be happier with our KCCNE experience. The whole process was much easier and far less expensive than I thought it would be. Installation went smoothly and the team was on their way in only minutes!
Great experience from start to finish. They have a huge selection of granite to pick from, all price ranges and fair/competitive prices. Customer service was excellent. I would recommend to anyone looking to just update their granite counters or do a full kitchen renovation.
We were recommended to use KCCNE from one of my co-workers and am very happy we did! We found the BEST selection here. I really wanted the look of marble without the risk...so I was on the hunt for a beautiful white gray granite. When I met with Bernie at KCCNE, he was patient, listened well, and offered wonderful suggestions. Our granite was installed quickly and looks amazing! Were still finishing our renovation, but we are in love with our granite. Thanks so much! We would definitely recommend using KCCNE.
I had a great experience with this company. We first met with Joe (one of the owners) he went over all our options with us and even changed my mind on what I thought I wanted originally. Every person who came from this company from the contractors who did the build up on our cabinets to the plumber who installed our faucet was kind and answered any questions I may have had. Everytime they left they always said if you have any issues, do not hesitate to call. I would highly recommend this company to anyone looking for new countertops! Below are some before and after pics.
We love how the counters came out and our kitchen looks beautiful. We did our research and this was the third place we went to look for counters. The prices were the best, and they had a huge inventory too. Everywhere else made you go to huge warehouses and offered no help when you got there. We were super impressed with everything. All the workers were super friendly, on-time, and certainly experts in what they do. We appreciated how if we had a question Steve always responded right away and was great about returning calls. The counters themselves are gorgeous - we highly recommend the blanca statuarietto quartz.
Very satisfied with my new countertop, KCCNE is professional, responsive and on schedule. Great overall experience and result.
Thank you for the great service and professionalism in providing a beautiful piece of granite for a shower bench for one of our customers!
I can’t say enough good things about this company! Had a countertop installed and it is absolutely beautiful! Everything went so smoothly. Installation was seamless. So happy I went with this company.
My kitchen countertops were reasonably priced, installed expertly, and delivered on the agreed upon date. From the beginning to the end of the process, I was assisted by an in-store sales representative who helped with determining color and type of stone and coordinated the cutting of the stone and its delivery. The team that installed were polite and neat.
The entire team was very professional and helpful from Ed our salesman to the installers. The job went perfectly with no issues whatsoever. We will recommend this company to anyone looking for countertop installation.
I could not be more pleased with my kitchen countertops! The entire process from selection to installation was smooth and timely. The installers were even able to make an adjustment on site to accommodate a piece of tile near the installed granite windowsill. I would not hesitate to use KCCNE again in the future!
Staff were very patient with us when we were deciding where to cut the granite and gave very good advice, resulting in a beautiful penninsula. Ordering staff were very helpful. Installers did a great job.
Great service and the granite installation was perfect. The price was also very affordable.Definitely recommend.
My experience with KCCNE was great! I was starting over with a brand new kitchen from scratch and had no idea what I wanted. Tara was great in helping direct me to narrow it down. Installers for countertops were also great, on time and did a great job. I have since referred a friend over for her kitchen.
My husband and I had just bought a home last December and we were looking to have our kitchen updated. We had a family friend paint our existing cabinets but we needed to find someone who would do the countertops. We found KCCNE. When we walked into the business, they were so nice. They were patient with us as this was our first home and I am very indecisive. They gave a quote which was extremely reasonable prices. However, we decided personally to pause the project as my husbands father became ill with cancer and we had to care for him at the end of his life. Unfortunately, my father in law did pass away. We decided to continue the project and when we went to the Kitchen and Countertop center. When we arrived, we booked the installation and they even honored the quote approximately 3 months later. My husband and I were relieved as we had just endured a family crisis. They were amazing. The gentleman who installed the countertops was wonderful. We felt like family during the whole process. We would highly recommend them to anyone!!! We will be a returning customer for our next home!Thank you so muchNicole & Ryan
We had granite countertops installed and are more than happy with the results. The whole process was done without any issues whatsoever and the finished work is just beautiful!! We highly recommend KCCNE!
I love my Monalisa granite countertops!! I highly recommend them; they are beautiful. I attribute my happiness to the great selection at KCCN! I needed the job done by a specific date for a party and they accommodated.
My whole experience with KCCNE was great! They helped me pick the right stone for my needs and style, and installation was timely and professional. I would definitely use them again and will recommend them to anyone looking for a countertop job.
They helped us find a beautiful marble slab for our kitchen and even had the technology to create a custom shaped marble slab for our backsplash. It looks stunning in our home! The staff was also very friendly and helpful when it came to picking out countertops and what kind of edge to use.
From the moment my husband and I walked in, we were greeted professionally and weren’t harassed or pressured (which to us is huge)! We asked a few questions and were directed to the location of the countertops! At first we just went there to browse and get a few ideas! We saw a couple of countertops that we were considering, went back inside, sat with Bernie, he gave us estimates and we left! Needless to say we went to our car and then right back inside to make our purchase! Best decision we ever made and our countertops are beautiful beyond our imagination. We will be recommending your company to all our family and friends who will be remodeling in the near future!
This our second time in using KCCNE. We were extremely satisfied the first time and thought it couldnt have been better. This time it surpassed all expectations with a pleasant surprise at the end. Instead of a three week anticipated wait to have all of our bathroom countertops and sinks completed ; we received a call eight days later and notified us they were ready to be installed. Absolutely fantastic! From the moment you walk in to the goodbyes when the job was totally done it was outstanding customer service coupled with a great price (we got other quotes) and professional and courteous and friendly people to assist from the very beginning. It is our opinion that there is no one better!
Very professional and courteous. We were not rushed and they welcomed all of our questions.
KCCNE was great to work with from the start. The sales person was very knowledgeable and helped us find the right countertops. The templating and install process was fast and the counters look great. They so a great job of making sure any seams are barely visible.
Very fine materials and end-product.Helpful staff, timely completion.
Went through KCCNE for a waterfall island in my kitchen. Some things to consider: they would not install the cabinets b/c the job was too small. New to RI, so luckily we had a guy that had a guy. Also, the cabinets did take time to come in-around 2 months and they were different brands but I could not tell other than noticing that inside. And the area for a microwave was too small for a standard, so I have to figure that out.I was able to get an appointment very quickly. This was in June of 2020 (Covid) and most places did not even respond to my inquiry. I appreciate the quick response for appointment. My appointment was in store and pretty quick. I knew what I was looking for so it went really well. Any time I called or emailed, my inquiry was resolved very quickly. The installers for the granite/marble were swift and the main guy was very detail-oriented. He had to make some adjustments but he did a great job of leveling, measuring and matching the sides. They also wore their masks.They had a good selection available for view as I was able to tag the two slabs that I wanted to match and I was provided with visual examples of the cabinets and the style I was looking for.Overall, it was a good experience and I would go back to discuss other projects.
Tara winter helped us choose our stone and gave us advice on the sink, edges, etc. Everything happened fast and without delay. Our project manager Stevie kept us updated and made sure we knew exactly what to expect. The installers were very professional and thorough...nothing was rushed. The demolition was clean and the preparation was meticulous. We were also provided with the name of an excellent painter who refinished our cabinets (which now look brand new). A fabulous experience.
Great experience from start to finish. Free gourmet coffee, gorgeous show room (with some associate vendor displays too), plenty of friendly and competent people working together to get the order.Large selection of granite, quartz, marble, either remnants or whole piece. We picked a dark Grey granite with a white seam running diagonally thru the slab. Production trimmed it so that the seam runs diagonally thru the sink.Team of three installed quickly and came on time. They had to return to drill the hole for the soap dispenser two days later when they could bring an exact bit.We put the sealer on and we are good to go!We ordered the sink, faucet and dispenser on line, but we could have done a one stop shopping right there at Kitchen & Countertop Center on New England. We already had a plumber and electrician from previous renovation, but they can provide them too.Very happy with the results and will be a long term customer for any future needs. Highly recommend.
We originally went to a different countertop place, recommended by our contractor. But we wanted a special order and they dropped the ball big time, which delayed our kitchen renovation. My husband contacted the countertop department at KCCNE and Frankie came to the rescue. The team at KCCNE was efficient, communicative, and got us the countertop we wanted quickly. Alexander and his team did the install. Our contractor had never seen their work before, and he was very impressed. Thanks so much KCCNE team!
We had a great experience with KCCNE and are very pleased with the final product. Ed the sales rep was warm and walked us through our options. He put our interests first and that made us feel great about our investment. The installation team was also fantastic. They cared about making a beautiful final product and boy did they! We love our new kitchen. We will definitely be returning for our next kitchen or bathroom project.
Hands down! THE BEST CONTRACTOR I HAVE WORKED WITH period.Project description. Complete kitchen remodel. 1/2 bath remodel. New Hardwood and tile floors entire first floor. Having trouble picking a contractor. Joe and the crew are like having family (that you like) work for you. They have it all. In house designers. Loads of samples. Stone, wood, colors. Its one stop shopping. They completely transformed our home. They manage and schedule all work. From demolition to punch list. Almost every trade is in house. Everyone that was involved in our project treated our house like it was their own. Our project went from a kitchen remodel. To moving walls, adding windows, moving and changing lights, switches, outlets. To changing the bathroom size and shape. To new floors and paint on the first floor. All completed in the time frame promised. Can not wait to do the next project.
We had the best experience with KCCNE who built us our our dream kitchen. It involved taking down a supporting wall and remodel the whole kitchen starting from the studs. From design to demolition to finish the staff was professional, friendly and extremely competent. They all took great pride in their work and it shows. Communications throughout the project was stellar. We would highly recommend KCCNE for any renovation / kitchen projects. We were so happy that we will be hiring them back again to renovate our bathrooms.
KCCNE recently installed new soapstone countertops in my kitchen. From the moment I stepped into the showroom, until final day of installation, all of the service was professional, courteous and on time. The soapstone appealed to me because of its organic, natural look and is a great match for my kitchen (and personality!). I would not hesitate to recommend the expertise, price, quality of product and courteous service KCCNE provided me as a customer.
Eddy and the team at KCCNE were wonderful to work with. Eddys design on our current bathroom and kitchen, as well as the kitchen and bathroom in our previous home, were beautiful. On all the projects we have worked on together, the team has been professional, neat, on time, and a pleasure to work with. They are respectful of any budget and the end result has always been everything that we envisioned. We would not hesitate recommending their services to anyone.
This is a must place to go to for your home renovation needs. Im thrilled with the granite countertop I purchased and cant wait to see it installed. Frankie was very professional and knowledgeable. It was a pleasure working with her and Im glad I decided on the spot and went ahead and purchased it. wished I could buy the cabinets but it was not within my budget. A beautiful show room!
We searched for granite countertop companies for about two years. Each business promised good prices, but ended up adding on costs to their initial prices. We would get excited to purchase granite, then sadly, would give up again. Fast forward two years. We walked into KCCNE for a small piece of granite for a side project. We were met by Bernie who was competent and caring. He listened to our project needs, and although he couldn’t fulfill our side project, offered to quote us a price on our granite countertops, stating he could improve on our other quotes. Their granite is top of the line, with beautiful pieces that were higher quality than those we had seen previously over our two year search. There were several edges to choose from for free, and the underside was completely polished for our overhang of 10” for our peninsula (which is often an additional cost). Bernie is not your typical high pressure salesman (or we wouldn’t have even talked to him about countertops at all) and has the patience of Job (we changed our mind several times on different sinks, granites, and trims and he went beyond the call of duty on our behalf. Joe, the owner, was able to work within our budget. We chose to do the demolition, leveling, and plumbing ourselves, to save more money.We also have to mention their delightful secretary and greeter, Frankie, who went out of her way to make us feel comfortable, valued, and to help us however she could.To top it off, Joe’s son, who is probably 12 years old, greeted us with better communication skills than most adults. We look forward to when he can join his father with even more responsibilities as he grows into this job. What a treasure he is!Onto measuring and installation: the quoted time for Rodrigues to come to measure was estimated at a few weeks. In three days, he would have come had we been ready! We asked for a slight extension of time to prepare the space properly. He was competent, caring, and thorough. As we debated sizes and distances with each other, he was ready to give an opinion when asked and had great experience which showed as he spoke with us, appropriately guiding our decisions to an excellent fit for our home. Overall, his job took only an hour, but he played a very important role in making our home look as beautiful as it is now.Installation also came faster than their estimated time, and that was fantastic as we were so excited for this day to come! The team of Alejandro, Sebastian, and Julian were amazing. They work so well together and you can just see their passion for their work. They start by rolling out a rug to keep from tracking mud in from outside. They then place the granite gently on the cabinet tops. After placing them down, each works in his own space, and they seem to do a beautiful choreographed dance through the space as one tackles the kitchen, and one in each bathroom. Then, they seem to switch around, with each doing his specialty to perfection. There was a special piece of granite in our bathroom that had an exceptionally porous stone near the front and Alejandro removed the small blemish with a special glue or sealant that made it look perfect. All of the pieces were then sealed by the team and we were given detailed instructions on how to maintain them.We asked for a special backsplash in the kitchen and the team measured separately and came back two days later with the most beautifully cut backsplash, which they installed quickly and efficiently.Would we do the job with them again? Definitely!
I appreciate KCCNE because they are responsive and professional. When working with contractors, its often hard to tell whats going on, when theyre going to deliver something, or what options you have.As someone who went through a kitchen cabinet and countertop re-do for the first time, I was anxious, but KCCNE helped me feel confident in my options and what I was committing to. When I called regarding a question, I usually got a response within the same day.My project was getting new cabinets and countertop. They recommended I use my own contactor which I did. The first step was sending out one of the owners to measure and assess everything. Then, a designer does a mock up and walks you through the materials and layout. This helped visualize everything. I picked out a countertop during this step as well. I received a quote within a few days and got my shipment within a couple weeks. After the cabinets were installed, they measured for the countertop. They installed the countertop as well, after it was cut to size a week after.Even though it was clear they were busy with lots of customers, and my project was on the smaller side, they made time for me and didnt rush me. I am happy with the value of the project.
Couldnt be happier with our counters that were recently installed by KCCNE. They had exactly what I wanted in their yard. Once I was ready for next steps they quickly had a template made, a layout appointment and the installation occurred 8 days after template. Faster than I expected! Everyone who was part of the process from sales to installation did a great job. Cant say enough about the crew at my house who did the installation. They were amazing. The counters are beautiful!
My experience with KCCNE was terrific. On the day of my countertop purchase, I received a promotional discount that I was unaware of heading into the center. Leading up to my installation, a member of the installation team was frequently in communication and explained the process well. On the day of installation, the team showed up on time, worked very diligently and the final countertop came out awesome!
Knowledgeable and friendly staff. Great quality and large selection of granite. Very good experience. Highly recommend.
KCCNE was fantastic to work with. We bought beautiful quartz countertops from them. The entire staff were pleasant, knowledgeable, and extremely helpful. I had changed my mind about 3x regarding countertop and they were so patient. In the end, the countertop I chose was backordered, so they assisted me in picking out something similar that I liked even more. They have also been very responsive to needs following installation. I only wish I had known about KCCNE when I picked out my cabinets.
From the start to finish KCCNE was the perfect choice. After two other competitors walk through we were underwhelmed on their design presentation and estimates. On day one Joe from KCCNE gave us multiple options and choices within our budget. He was able to envision what we were looking to do. The staff was excellent to work with and every worker that came to my home was not only trustworthy but highly professional, friendly, and extremely helpful. No-one rushed they took their time and did it right. The office staff kept us well informed of scheduling and treated us as we were just as important as their top customers An honest, customer service oriented, and professional company, if you’re looking for a remodel give KCCNE a call you wont be disappointed. Outstanding group of professionals!!!
They were very respectful, honest, and above all else quick! I was able to get my kitchen counters in within weeks of my initial call. Very fair price and beautiful granite! I will definitely be going back to them when I put in the bar!
Salesperson/advisor was great and made the selection process easy. Service was quick to build and installation crew was excellent and quick.
I went to KCCNE because we used them for a kitchen install at a rental property and they showed up when they said they would. I am happy to report the same results with my home kitchen remodel. The entire construction team is well trained and professional. They offered professional advise when asked, which was helpful when you were trying to decide where to place a light or plug. The entire team is more than accommodating and you can clearly see they want their customers to be happy. They were honest and trustworthy which is not easy to come by these days.
ORIGINALLY gave 1 star. The salesperson was good at selling countertop (even gave sink for free) but person we assisting us that day didnt go over that the plumbing for the sink wasnt included and when they came out the day of install that removal of some original wood molding need to be removed. I am giving 4 stars NOW because the owner, Joe P. really cares and reached out to make right what his employee rushed/ ignored going over. As I told him, I just hope they slow down and go over the details of each and every job and update the clients on every change needed. Thank you Joe!
Very professional staff. Showroom atmosphere is very laid back which provided the opportunity to make selections without feeling any pressure. The design guy, Dave Imondi was very easy to talk to and well skilled at what he does. I cant wait to get my cabinets from their store.
KCC was amazing to work with and their showroom is absolutely beautiful!We went to another well known countertop place and the girl was texting the whole time while we were there. We also left a message and they never called us back which is why we went to KCC. Best decision we ever made and can’t wait to do business again with them in a couple of months for another project!
We love our new kitchen. We were cautious who to hire for such a big job, but KCCNE has exceeded our expectations. From the moment Eddy (the owner) has met with us along with the rest of his staff and workers throughout the project, everyone has been very professional, full of knowledge and have been a pleasure to work with. They always left the place nice and clean after finishing the job each day. From start to finish everyone made the process painless even thru the Covid 19 pandemic that presented a variety of issues which were all overcome with no stress on us. If anyone is considering remodeling their kitchen, we would highly recommend KCCNE.
Many thanks to KCCNE for converting our old house into a modern home! We kept the exterior walls mostly the same, but the entire house, except the basement, is brand new. Believe it or not, the project was completed while we continued to live in the house. This feat took careful planning and coordination led by Kelli and creative solutions crafted by Joe Mele. KCCNE completed the project in two phases with a short break in the middle so we could catch our breath and move from the untouched areas to the newly completed ones. The finished house feels substantially larger, has a massive kitchen with excessive counter space, open floor plan, and a beautiful master bath with a few extra luxuries. We used to feel cramped with a few friends visiting, but we recently had a BBQ with eighteen family members and had plenty of room for everyone.
We purchased granite countertops for the first time at KCCNE. I was a little overwhelmed by the selection and unsure of whether we needed granite or marble. The customer service was exceptional. They were patient while I asked a million questions, and when I requested to see each style several times. They were beyond tolerant of the fact that I had my 9 and 11 year olds with me... welcoming, actually. They offered them multiple cups of hot chocolate and chatted with them. That meant a lot. The fact that I was made to feel comfortable and confident dealing with an issue I was so intimidated by is a testament to KCCNE’s exemplary customer care. I would recommend them to anyone.
Words cannot express the joy it was working with KCCNE, Starting with Hanna in the Sales Steve & his Guys in the Back & The installers Raphael clean professional high quality work from start to finish!!! We wanted a beautiful kitchen for our mom and Hanna Made it happen. KCCNE showroom is amazing so many choices from glass enclosures some cutting edge stuff created by very talented craftsmen. I suggest you take a trip down there and see all that KCCNE has to offer.
I had gone to 3 different countertop suppliers until we went with KCCNE..Best selection by far anywhere, sales team was welcoming and knowledgeable, installation was headache free ..Definitely recommend anyone looking to do a kitchen remodel to use KCCNE
KCCNE was wonderful. I worked with a few people to find the right countertops for kitchen and bath and handles and knobs. They worked with me to find the right color scheme, type of substrate and were very knowledgable and accommodating throughout the process. I had one small issue after installation and they fixed it promptly! I would highly recommend them.
Like most, I am a busy person that has little time to provide reviews but for exceptional cases. KCCNE is one of those places that deserves my precious time. Their stone yard is enormous and has nearly every type granite and Quartz worthy of consideration. From the sales staff, to the fabricator to the installers, everyone was a pro and responsive.I had countertops done for a beautiful high end home in Foxboro that was in need of renovation. This included the kitchen and three bathrooms. Prior to purchase, since I am a perfectionist, I personally had contacted them over a dozen times and they were very patient with me. I also went to two other stone fabricators for prices and KCCNE was not only competitive but was slightly lower than the others.They then sent out Rodrigo to take measurements and unknown to me, he comes equipped with a tripod laser measuring device and laptop to make the most precise measurements. My kitchen has an island and a separate countertop seating area. Rodrigo was able to provide me with at least 3 different choices on the radius and design of the seating area and island due to a state of the art computer program. I was thus able to see on his computer how the design would look without having to second guess what was being said. This allowed me to design the kitchen exactly how I wanted it to look like without guessing.Fabrication was next and approximately a week later I received a call from Matt that the slab of quartz I selected would not be large enough to cut and accommodate the the wide swing of the seating area without the movement of the quartz veins looking patched instead of flowing as they should. Matt suggested another quartz from same manufacture that they produce in a larger size but was only slightly different. I was reluctant at first but ultimately thought about his advice and boy was I glad I listened to his professional opinion. It was certainly the right choice and without his advice it would have looked awful.If I wasnt impressed enough at that point, the installers came out and began the installation in the most respectful and careful way possible doing everything to not create any mess or dust in the process of cutting out faucet fixture holes to making sure it looked flawless. At the time, I expected my new Thermador cooktop to be in along with my exhaust downdraft unit that sits behind the cooktop. Since it wasnt, they suggested that they come back once I had received it so that there would be no mistake in sizing in these appliance cuts. I found that only a professional would take the extra time to do that. It only get better, I had ordered a new bathroom vanity and that too was late as a result Covid-19 manufacturing delays. Rodrigo also came back once again to measure for a perfect fabrication and installation and for a third time the installation guys needed to do their thing. All of this was done without KCCNE asking me for a dime more for their time and energy of making numerous trips.I will be doing another bathroom for my mom and there is no need to shop around because the pros at KCCNE cannot be beat.Paul
The professionals at KCCNE made the difficult decision of choosing granite countertops for our dream kitchen a very easy one. Their beautiful and expansive showroom offered sample displays of all of the trending products and the sales staff were extremely helpful in answering all of our questions and concerns. The installation team was prompt, courteous and did an excellent job. We highly recommend anyone thinking of undertaking a kitchen project to visit their showroom .
We could not be more pleased with KCCNE! We love our new kitchen countertops. Their staff were professional and they delivered on time, exactly as promised. They provided a convenient one-stop-shop for our project and made the entire process so easy.
Never have we dealt with a company like this. When we decided to remodel our kitchen we envisioned new cabinets, island, and a light over the island. Thanks to Kitchen and Countertop Center of New England we got so much more, and for much less than we planned . It all started with David, who spent the time to understand us. He showed us our options without any sales pressure. We never imagined the quality, and the options we would end up with. He went far beyond just selling us cabinets. Then came Leo, their electrician, who took our basic idea of dull basic lighting and exploded it to what we never imagined. Leo went far beyond just adding all the lighting that enhanced the new kitchen beyond our imagination; he treated it as his own . Without asking he fixed, added, and completed electrical that I never got around to finishing! Then we got to meet Rick who came to install the cabinets. Again, he took it to the same level as if it was his own house. He took the time to explain the install, the hardware, and every facet of the cabinets as well. As a result we ended up with a kitchen far beyond As our wildest dreams at a price less than anyone else or what we imagined. Workers and a product like this can only come from a company that reflects the same attitude! We can never thank KCCNE for not only being such a good company and having the best workers to reflect that, but for making our dreams a reality. Thank You KCCNE. Also thank you David, Leo, and Rick!!
We recently had a vanity granite counter installed by Kitchen & Countertop Center of NE. They offered a large selection of remnants that fit our needs and provided good guidance in the selection. The cost was very reasonable and the installation on time and very quick and professional. I would definitely recommend them for any remodeling needs.
The selection of stone countertops at KCCNE is overwhelming! This has to be the largest selection of stone in New England, and I found the prices to be competitive. The installation crew was top notch....They were professional, and did the complete kitchen install within a few hours. If youre in the market for any type of countertop do yourself a favor and stop in here! Like their billboard says....Get your wife the stone she really wants! Highly, highly recommend!!
Amazing company to work with! My granite countertops were installed today and everything went great! Looks amazing! Highly recommend!
Excellent staff. Very nice showroom and a very good variety of choices. Prices are decent.
We recently had a granite countertop installed by KCCNE in our home in Jamestown RI. It absolutely looks fantastic. The process was smooth from the selection of the slab in their yard to the final installation. They kept us well informed as the process went along. Thank you so much to the KCCNE team!
HiMy name is Robert Lavallee recently I had a countertop put in by your company by two gentlemen who did a wonderful job & they were very professional, knowledgeable & educated me on how to maintain it what to use to keep it looking beautiful because thats the way it came! perfect the workmanship was great your guys worked very hard& the finish was absolutely gorgeous, I couldnt ask for more?Guys were very sociable, cordial & they cleaned up upon finishing the job, which I appreciated immensely.I was very satisfied with every aspect of my experience with your company & would highly recommend them to friends, family, & co-workers etc:Thank you 🌟🌟🌟🌟🌟Robert LavalleeAn Marie McNeil
We had a nice experience. Our counters came out really nice. We havent been able to use them yet, because our construction is not finished yet. They had a nice selection and a beautiful showroom. we would consider using them again.
I really love the work they did. Great job with my counter tops. I am very happy with the purchase i made, they look excellent .Also it is very good quality!!!! I will recommend. Really satisfied.
I STRONGLY RECOMMEND KITCHEN COUNTERTOP CENTER OF NEW ENGLAND TO ANYONE THINKING OF A NEW KITCHEN. MY PROCESS BEGAN WITH A POSSIBLE LAYOUT OF A NEW KITCHEN. THE FAMILY WAS AMAZED WITH HOW FAST THE PROCESS PROCEEDED. ONCE A CONTRACT WAS SIGNED, DEMOLITION BEGAN. THE WORKERS COVERED ALL THE FURNITURE THAT DID NOT HAVE TO BE MOVED. THEY WERE CAREFUL WITH ANY ITEMS THAT HAVE TO BE MOVED. ONCE THE DEMOLITION WAS COMPLETED, THE PLASTERS, PLUMBERS, ELECTRICIANS AND CARPENTERS BEGAN THEIR RESPECTIVE WORK. THE ENTIRE WORK WAS EXPLAINED TO US IN DETAIL AND RECEIVED OUR APPROVAL ON THEIR SUGGESTIONS ABOUT NECESSARY CHANGES. THE FINISHED PROJECT IS BEAUTIFUL, WE RECEIVED MANY COMPLEMENTS FROM OUR FRIENDS. ONCE AGAIN, WE WOULD RECOMMEND KCCNE TO ANY PROSPECTIVE HOMEOWNER.
I used KCCNE when I was remodeling my master bathroom. I purchased a beautiful custom vanity with 2 pantries as well as the granite for the countertop and the shower bench. They were easy to work with, both in picking out cabinetry and the granite, and communicated regularly throughout the process. The cabinetry was ready earlier than they had predicted, which was great, and the granite templating and installation was very easy on my end. I would definitely work with KCCNE again on another remodel project.
Our experience with KCCNE was truly a pleasure. From our meetings with Eddy, one of the owners; to Cindy, Dan, Kelli and Leo our project managers; to Shawn and the demo crew; to the staff, especially Tara, at KCCNE; to Steve and Scott, our electricians; to Bobby, our plumber; to Scott and his family, our drywall installers; to John the carpenter who took care of any minor problems that arose and made sure we were happy; to Janae, who came to clean the entire project area when the project was finished. And to Ray, our main carpenter, who was not only a perfectionist but became a friend. He helped us to avoid making mistakes and his suggestions were always appreciated. This was a full kitchen remodel, except for flooring, and all the products we chose were delivered on time and professionally and carefully installed.From start to finish everyone made the process painless even thru the Covid 19 pandemic which presented a variety of issues which were all overcome with little or no stress on us.We would highly recommend that anyone include KCCNE in their remodeling plans.
It was a pleasure working with Kitchen & Countertop Center of New England. They made the whole process so seamless. We were pressed for time and they were able to accommodate that time frame without a hitch! Very affordable and professional. Will recommend them and use them again for future products.
KCCNE was better than we anticipated. They helped up redo our kitchen and bathroom. Even after they have completed the work they have helped us problem solve every step of the way. Very professional and helpful. I would go to them again
We recently used KCCNE for new granite counter tops and we couldn’t be happier. From the showroom and the sales rep. to the installation team they were GREAT! Everything was completed on time, on budget and very clean. You would never know they took one top out and put a new one in. It changed the look of the whole kitchen. I would recommend KCCNE to anyone looking for a pleasant experience and great quality.BarbaraWarwick, RI
KCCNE helped our vision become reality. I knew we were in good hands when we first met with Eddie to discuss the project, and he was finally able to get what us what we wanted (an open kitchen) then from design through to completion they were professional and responsive. Save yourself the hassle and see my guys at KCCNE for any bathroom or kitchen remodel you are planning. They are most important rooms in the house, trust me you dont want to cut corners. Thank You KCCNE we love our new Kitchen!
Working with KCCNE was a pleasure, they were extremely professional and they offered a large selection of materials to pick and choose from. They were very responsive to all of my questions and on time with their installation. I would recommend this company if your remodeling a kitchen or bathroom
We have been searching for countertops for the last 3 months. We went to many companies. I found Countertops Direct online and I could not be more happy. We made an appointment for someone to come out and measure. They brought all the samples of granite and quartz along with sinks and faucets. While at the house we chose a countertop and they put it on our kitchen so we could see what the end result would look like, this made a huge difference. The whole process was seamless from the initial appointment to the final installation everyone was so great. I would recommend them to all my family and friends. Thank you so much for doing such a wonderful job.
We had a fantastic experience with KCCNE. Our bathroom and kitchen counters look beautiful. We found everyone we worked with to be helpful and professional. We would not hesitate to recommend them to family and friends.
Workers were good/pleasant but communication was terrible.Had multiple issues with my install and was left with no explanation or timeframe each visit. Had to call multiple times to get updates and was left without kitchen sink for over a month. Would not recommend.
We absolutely love them! Just had them install quartz countertops for our kitchen remodel. Due to the pandemic our cabinets from elsewhere were delayed by several months leaving us without a kitchen. Once they came in, KCCNE prioritized us to have our counters installed quickly. They are absolutely gorgeous and everyone was so friendly. Highly recommend!!
During the pandemic we were happy to see that gloves and masks were use. Installation crew was excellent. Finished product is great!!Dom and Marie Troiano
Fair price, professional and did a great job.
I went with KCCNE for new granite counters in my kitchen and Im happy that I did. I received a few quotes before going with KCCNE but they were the most affordable, offered the best selection and had financing options available. One of the owners came to my house to take initial measurements. He was nice, professional and made me feel comfortable choosing his local company over the competition. The only negative feedback I have is that the time to install after the template took about 10 days which was longer than other companies I received quotes from but KCCNE made this clear when I accepted their quote so not a big deal. I did however have an issue with the backsplash piece that was installed. The original installers said this piece didnt perfectly fit up against my wall so they wanted to cut a new piece and come back to make sure it fit perfectly. I agreed this would be best so I waited an additional week to receive the new piece and was disappointed to find that it still didnt fit flush up against my wall. This was a different installer but I feel he should have noticed this was not satisfactory. I didnt notice initially because my fridge hides this issue. It still wasnt worth me contacting KCCNE to fix but it was a bit disappointing since I had to wait that extra week to only find it looked the same way. Overall, still happy with my counters as the price point was great.
I just purchased a new granite kitchen countertop from KCCNE. They were fantastic all the way around - the salesman was knowledgeable and had great ideas on style and cost savings. The scheduler was also great, very professional with excellent follow up. The template person was very good and helped me to create exactly the custom island I wanted. Installers did a great job as well. I would highly recommend them!
KCCNE and Countertops Direct has completed our kitchen project that included countertop, sink, a dishwasher and associated plumbing and electrical work. This was a very satisfying experience. Everything was done on schedule and on time. Their work ethics takes me back to a simple rule of ISO (International Standards Organization ); “ say what you do and do what you say”. Thanks again and we are enjoying the improved kitchen facilities.
From the initial visit to discuss stone to the final touches of completion, this was hands down one of the best experiences. I came in to replace and update countertops and a backsplash for my kitchen and I couldnt be happier. The service was on time, on budget and communication occurred throughout. There were a few details towards the end that they even went above and beyond to handle and left my kitchen spotless. I will and am using them again for future projects.
We had a good experience at KCCNE. They literally have hundreds of counter tops to choose from in their extensive back lot. Bernie, our sales rep, took ample time showing us numerous samples and directing us to the perfect remnant. KCCNE also had a large display of vanities to look at and we were able to find one that met our taste and size needs. The team that came to measure and install the vanity top was professional, through and neat. We were very pleased with the outcome of our project from KCCNE.
They did a great job, from the in home consultation to the installation, everything was done professionally and efficiently. The materials and work were A+
October 27, 20219 Dear Eddy, I wanted to compliment you and your entire staff on the excellent bathroom remodel. From our initial meeting to conclusion the process was carried out to perfection. Each craftsman was efficient, informative, and completed each task with precision. My concern throughout the process was to ensure handicap accessibility. Each person from in-house staff to on-site craftsmen not only took the time to listen to my needs, but observed what modifications would be necessary. They then offered suggestions and carried out the remodel detail oriented. I have been very pleased with my kitchen remodel a few years ago, and again cannot be more pleased with my final bathroom result. It makes this daunting process so easy when you have complete faith and confidence in each person. Eddy, you should be so proud of your entire staff from the in-house people to the on-site craftsmen. Thanks again to ALL of you, Tom Kelly
KCCNE has exceeded our expectations! We were leery about choosing a top tier remodeling company to do our kitchen project because we knew it would come with a hefty price tag. Of course it would have been easier and cheaper to hire a contractor and manage the project ourselves but we didn’t want the headache or burden to try to stay on top of it all.Our decision to go with KCCNE was a wise one. Not only do they have the management and expertise in-house but they also gave us a sense of ease throughout the project. We aren’t going to say there weren’t any bumps or challenges along the way but we were able to iron them all out in a timely manner.As the project was underway we had a change of heart on a few different items and KCCNE was flexible to ensure that we got what we wanted. We were also able to have our fireplace refinished as part of the project, which came out perfect.KCCNE should be commended for their quality of associations. They gave us recommendations on where to shop for tile, appliances, plumbing hardware, doors, windows. lighting and even recommended a flooring contractor to refinish our hardwood floors.KCCNE never tried to pigeon hole us into using these suppliers and shops but after we did our research we wanted to ensure that we maintained the level of quality throughout the project.Our kitchen project consisted of a complete remodel. We wanted to go with an open floor plan which meant a major disruption in our main living area. This included moving all of the living room furniture into a Pod. Our first thought was that this was going to be nightmarish but the project planning was executed to perfection. KCCNE accommodated us when possible to help minimize the impact to our daily lives. If we had to do it all over again, we would certainly choose KCCNE.
Experience of picking out items was very nice
Our experience with KCCNE can be rated as A+++ from the beginning of our project to the end. I was contacted within hours of reaching out to them via email and within a day or two Joe, the owner was sitting on my couch discussing our needs. We visited their beautiful showroom in Pawtucket, met with a customer service specialist, the design team, and the inside project manager. Everyone took as much time as we needed and carefully answered all of our many questions. The KCCNE team made the selection of cabinets, trim, and tile very easy for us.Demo and construction went along smoothly. Every KCCNE trades person was friendly and professional and asked me repeatedly if there was anything else they could do. When discussing KCCNE with them, to a person each one said how much they enjoyed working for KCCNE and what a good company it is. I’ve never heard a full team agree on anything, especially their employer!Throughout this project communication with everyone at KCCNE was easy, and we were provided phone numbers for everyone with instructions to call at any time with any issue. (there were none).During our initial research of companies, we interviewed and got estimates from 2 others. KCCNE was the last one. I met with Joe and immediately told my wife “this is the company that we want.” They weren’t the cheapest, nor were they the most expensive, but I could tell that they would do the best job just by speaking with Joe.We are so glad we hired KCCNE!
KCCNE was fantastic to work with. They had a great selection and were very helpful! The installation was wonderful. The team was polite, very friendly and extremely neat! This company is awesome!
KCCNE did an awesome job on our kitchen remodel. We wanted a company that would do the job from start to finish. Joe was great with his recommendations. We were extremely impressed with everyone on his team. They were all very knowledgeable and very responsive. They know their roles and are great to work with. We absolutely love the end result and have received numerous compliments from family and friends.
Everyone involved from the begining to the end of the project was really easy to work with and happy to be doing their job. I have done businesss with KCCNE for several projects and will continue to be a their repeat customer. Top notch service!
We absolutely LOVE our new soapstone countertop! The whole process went smoothly, from choosing the stone to the installation. The gentlemen who installed the countertop did a great job. It was nice to have a follow-up call as well, checking to see if we were satisfied - we certainly were! Would highly recommend!
We used KCCNE to install countertops in our recently purchased home. Throughout the entire process they were professional and able to answer all questions we had. The installation and measurements were timely and done with care. I would highly recommend KCCNE to anyone looking to remodel their kitchen.
This company is amazing and did such great work, I am so happy with the results!! The whole process from picking out the granite to the install was seamless and well communicated. They installed a beautiful counter top and the workers were very proficient and clean. They put down a drop cloth to not track any dirt in and cleaned up after themselves nicely. They explained what they were doing and were very respectful. I would recommend KCCNE to anyone who is in need of a counter top or kitchen remodel!!!!