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Phillips Auto
920 S Main St, Payette, ID 83661, United States
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Phillips Auto
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Mi
Review №1

These guys will bold-face lie to you. They will take a photo of a new tire and insinuate that all tires are new. They will tell you the vehicle is Flawless and in need of no repairs, fly 1500 miles to find out it has numerous repairs needed. Owner refused to make it right, STAY AWAY!

Ch
Review №2

If youre looking for a truck SUV or pretty much any kind of vehicle the Treasure Valley area these are the guys to see and they have amazing mechanics Bryce is the service manager he can figure anything out and what a great value for your money spent I wouldnt go anywhere else

TC
Review №3

Fantastic customer service! All our questions were answered and needs met. I would HIGHLY recommend this dealership!

Li
Review №4

These people are always very nice and courteous and it has a very comfortable waiting area for while your car is being worked on. The technician even offered to write down some things about my car when I didnt understand what was being repaired. :)

Ro
Review №5

Probably one of the best experiences buying a vehicle, new or used. Our salesman, Jason Daeseleer was professional, knowledgeable, courteous and polite. The value vs the cost of the truck we bought was about what we expected but without any of the back & forth or long delays ( let me run this by my manager!) We were introduced to the service manager who pointed out a few un-familiar features on the truck and assured us if their were any questions or concerns, to come directly to him and ask. It made us feel better about buying a used-as is condition truck. They were recommended by friends whove purchased before and we can see why! It was a pleasure, thanks!

Ka
Review №6

Excellent customer service. Super clean shop. Fit my car in fast. Thank you!

Ba
Review №7

I applied online for a vehicle, I talked to a Salesman by phone and told him which vehicle we were interested in and he said okay he will work on it and I never did hear from him and I really doubt that he even processed our application... because there wasnt even an inquiry on our credit. So we are very disappointed and I guess Phillips Auto doesnt need our business.

Ti
Review №8

Had them do oil changes. On 4 vehicles. A bit slow getting them done duty do a good job

to
Review №9

Nothing but great people to work with

Ru
Review №10

Phillips auto is the best auto mechanic shop in payette, always treat me right and the price of pretty decent

Br
Review №11

Great people to do business with. Visited the dealers in Nampa... they were flat out rude (wouldnt let us think over a 15,000 purchase for a day and blocked us from exiting the door). Come here if you want to be treated like a valued customer. We were not rushed through or pressured into a major purchase. They let us take our time test driving several different vehicles until we found a car we are happy with. Quick to answer our questions and guide us through the buying process.

LN
Review №12

Jason was really helpful.Very awesome buying experience.we love the truck,Thank you Phillips Auto

Jo
Review №13

Jason was fantastic to work with! Answered all my questions and worked hard to get the deal done. I’ve used their shop services as well(for upgrades not issues with the vehicle they sold). The staff is amazing. Bryce was happy to answer questions and share opinions. Very knowledgeable! I’ll be a repeat customer for sure.

he
Review №14

Very nice friendly people

Bi
Review №15

A++ Friendly, patient. Its like buying from family.

Ki
Review №16

I had the absolute best experience buying my Jeep here! Jason helped me with everything and he was amazing I definitely recommend buying from them

Ja
Review №17

I bought a great truck here and it was an awesome experience. Heath was the salesman that helped me and he was the best. He told it like it was with no non sense. I love the truck, love the dealership, its a win win. I highly recommend the drive out there.

Ba
Review №18

Great experience, we drove 300 miles to buy a car and everything was ready when we got there. Jason did a great job before and during the sales process. Everyone was nice and professional.

St
Review №19

Heath went above and beyond our expectations when we asked him to keep an eye out for a vehicle for us. He always let us know when a new vehicle would come up meeting our criteria. When we finally found our vehicle, the process was very timely, even with an 18 month involved, and they didn’t mess around. The price they brought out first was the best price and there was no bull. Very painless experience versus other dealers we’ve been through, and they were very fair with trade in value on the vehicle we traded.

Ed
Review №20

Come see Kenny and Mike at Phillips Autos. They will hook u up with a great deal...

Al
Review №21

Jacob and Phillips Auto were excellent to deal with on my recent Jeep purchase. Competitive prices and no dealer doc fees were pretty attractive to me when it came to buying a vehicle. No hassle, no pushy car salesman and when it came to finishing the deal the process was pretty painless and straight forward. It feels as though they care about their customers and will continue to take care my vehicle well after the purchase. Thank you Jacob and Phillips Auto! (this hemi really is the s***)

Ma
Review №22

Friendly employees, fast service. I didnt buy a car here, but got my car serviced in their shop. Very pleased.

Ro
Review №23

Phillips Auto treated me right. I bought a Dodge pickup from them. When I picked it up, they were replacing the wiper motor. After I got home, I live in Rupert Idaho 215 miles away, I discovered other issues with the wipers. It was better for me to drive back to Payette 215 miles, than have a shop around home to fix it. These folks do you right.

el
Review №24

No approval but nice people

Ed
Review №25

Absolutely awesome! Called them on a Friday they came and got my pickup within 30 minutes and had it fixed and ready to pick up on Tuesday. I give major props to the guys in the shop. They took care of me in short notice and I am more than grateful!

R3
Review №26

As this place has been really helpful mine and my wifes visit was a success. Thanks to a kind friendly and professional salesman named Jason. Did everything possible to get us into a 2015 Dodge Dart. We love the car and thank you so much Jason. If your thinking about getting a good used car Jason would be the guy to talk to.

Da
Review №27

Awesome! Purchased our last two vehicles from them and will continue!

Sa
Review №28

I bought my 2006 Dodge from here and had a great experience. After totaling my vehicle, Shane Allison made the process of getting me into a new truck very quick and easy! He was very personable and helpful, I would highly recommend Phillips Auto to anyone!

Jo
Review №29

Thank you to Heath Eells for helping us into our new to us pickup! Didn’t expect to drive home in a new truck for our family but the no nonsense deal and financing couldn’t be beat. Thank you truly and God bless.

Ma
Review №30

Great experience. Heath Bryce and darrin Phillips easy to work with. Very thankful for helping me buy my first truck:) as a lady buyer never felt pressured to buy. Appreciate the communication by them

Ra
Review №31

The tatted up dude with the ruckus always changes my oil perfectly, he fills all my fluids too. Can’t remember his name, but he’s pretty cool I guess. 🤪

Ju
Review №32

Had fast friendly service today. Travis explained everything in detail to me about the service on my car. Was NEVER made to feel like I was just a number being pushed through. Will continue to do business with Phillips. Thank you very much.

Ma
Review №33

My husband and I bought our first car here! Heath was our salesman and he did an amazing job. He was honest and made the process simple. 100% recommend to anyone looking to buy.

Ti
Review №34

We have purchased a few automobiles from Phillips Auto..and getting ready to buy another one...they are the best..

We
Review №35

Great customer service from our salesman Jason Daeseleer!! Phillips Auto A GREAT PLACE FROM BUYING vehicle to getting it worked on! Keep up the great work boys 😊

St
Review №36

We have bought many vehicles from Phillips. Jason Has always treated us with the best customer service. He is the best :) We are always confident with what I buy.

De
Review №37

On December 20th, 2018, I purchase my dream pickup with the help of Heath, as our salesman. I personally have know Heath for many years, having had business dealings with him as a young boy. I found Heath honorable then, and I can say from my heart, I found Heath just as honorable now. I will recommend Heath and Phillips Auto, to anyone looking for very nice vehicles, and great service.

da
Review №38

Our car purchase was the fastest we have ever had! Jacob was knowledgeable and straight forward..we will go back when we need another car!

Ti
Review №39

Bought a truck from them. Customer service was good, but truck wasnt detailed when he mentioned it to them they said they would make it right when we dropped it off, they never did. Straw wrappers in the door, mirror in the visor was so dusty it had writing on it, dash was dirty. Truck was a great price though. Definitely not what youd expect from a dealership.

De
Review №40

Jason at Phillips went above and beyond to help us find the truck that we wanted. We are very happy with our purchase, and very impressed with the experience we have had with Jason and everyone at Phillips Auto. Was definitely worth the drive from Meridian. Thanks, Jason!

Ja
Review №41

Heath and team treated me right and are super easy to work with. Heath new trucks inside and out there wasn’t a question he couldn’t answer. I would buy from Phillips’s Auto again no problem.

Mi
Review №42

Phillips made purchasing my new vehicle very easy and I love my new car. The service I received was outstanding and my salesman, Brice, was very informative and helpful.

An
Review №43

Jacob at Phillips Auto is amazing. I have bought two cars with him and hes great.

Sh
Review №44

Pretty friendly service but man are they stuck in there ways. There is no negotiating there very highly priced vehicles. Over by 3000+ according to Kelly blue book. there excuse for not even trying was they didn’t think we qualify for a loan without even running a credit check?! Btw we have fantastic credit 😠

Aa
Review №45

Phillips gave me more for my trade than the big wholesale store 30 mins away.Todd and his crew are as honest and straight forward! I could not be happier!!They delivered my truck much earlier than I anticipated and even replaced a cracked window that as isdidnt cover. I will be back!!

Ma
Review №46

Great. Clean Nice people... Both on the phone and in person

Yv
Review №47

Great customer service! Our salesman, Heath, was humble, kind, and was very knowledgeable! I recommend buying your vehicle with Heath at Phillips auto!

Ve
Review №48

Best place in the Valley to buy a vehicle or to have one repaired

vi
Review №49

A great big thanks to Bryce and everyone at Phillips auto for going above and beyond to take care of me when my truck had transmission issues.Merry Christmas and Happy New Year

Sh
Review №50

Tried to negotiate a deal and wouldnt budge from there asking price when they were well above blue book value. Also wanted to low ball me on my trade. Wont be dealing with them ever again, definitely wont recommend them to anybody.

Ch
Review №51

Awesome

St
Review №52

We just got our second vehicle from them! They have always been good to us and not pushy. We highly recommend them!

Ma
Review №53

Heath made the process very smooth and fast. 10/10 recommend.

Co
Review №54

Heath Eells was extremely helpful and jumped through hoops to get me the car I wanted. Best car salesman I have ever delt with. I know where to make my next purchase as well.

Bo
Review №55

Bought a camper a couple months back, great price, and great service! would recommend!

Ca
Review №56

Jacob made our process painless and quite enjoyable that says alot!

Da
Review №57

Great place to buy a vehicle. Honest, good straight forward people

Je
Review №58

We bought a Dodge dually from this place. All that the good ole country boys could say was that they had this amazing 40 point check list that they put all their vehicles through. After we bought the truck and had too many issues to list, they admitted that this paticular truck was in the shop for something like a turbo replacement and they never got around to that 40 point chick list that they boasted about. When we went into their office after we called and discussed the obvious issues with the truck with the owner, the young cowboy talking salesman was rude and acted like he had never seen us before. He wouldnt even say hi. Our bad decision from buying from the Po dunk place. never will buy from them again. There absolutely has to be better places to buy cars from around here! We were trying to support the outlying area businesses and car lots, but have had a lot better luck from local Boise dealers. sorry. We have put hundreds of dollars into this vehicle shortly after the sale. Totally discusted with them. They are gypos.

Ja
Review №59

Very very disappointed! Did my research Philips Auto had great reviews and being a newly bussiness owner myself wanted to support local. Went in Jacob showed me some trucks did online application,text with Jacob same day was waiting on approval. Next day tried to get a hold of Jacob never responded to me and here its is 4 days later and still no word from Jacob. I did go in Wed lucky me he had the day off another sales guy looked into it we were approved but Jacob lacks professional courtesy. I can difanetly say as a bussiness owner I will not recommend this place to anyone! Guess I will go buy my truck somewhere else. Thank you Philips Auto for showing new comers who recently moved here you guys suck!

Se
Review №60

Always helping out and taking care of me when Im out of town thanks for all the help

Ro
Review №61

Good prices and pleasant to do businesd with..

Tr
Review №62

We have been very happy with the service at Phillips Auto. I have purchased 2 vehicles from Jacob Jamison he is extremely knowledgeable and very friendly. Thank you Jacob for all you do!!

cm
Review №63

Thank you for for the great service in changing the oil in my Jeep. The staff was friendly, professional and accommodating. I was a little gun shy coming into it from my past experiences with a prior dealership in Weiser, Payette and Ontario, but that quickly faded with the friendly atmosphere at Phillips Auto. Thank you Phillips Auto/Napa AutoCare!

La
Review №64

Great customer service received from our salesman, Jason Daeseleer.

La
Review №65

My friend took her car there to be fixed, supposedly it needed a water pump, then a month later was told needed a new head gasket, When I refused to pay $1600 for a head gasket, was told I should take it home and put it on Craigs list. Then 7 mos later was sent a bill for $113.00 for the towing of the car last April! Very poor customer service Bryce Phillips!

Pe
Review №66

Excellent customer service always!

di
Review №67

Great service at a fair price.

Jo
Review №68

If you are shopping for vehicles Phillips Auto has a fair selection of cars and a few trucks aswell. While there my grandfather he found a Ford Taurus 2003 pretty run of the mill really. No extras just simple, I kelly Blue Booked it and told my grandfather (hard of hearing) that the retail value was $500. less then the car sales man was offering it for. Few moments later the car sales man comes out to tell us dont talk em outta a good car deal and that phillips cant even buy em for that much . He sounded like he was pretty upset and didnt undersand Im looking out for my grandfather best interest. He also said If you dont like the price then go somewhere else WOW I was kind of blown away by his statement. Just a little pushy. Unfortunatly my grandfather really needed a car and payed cash for it anyway. I hope we like the car better then the Phillips auto salesman. Maybe youll have better customer service then we did.

Mi
Review №69

The service manager is amazing.

To
Review №70

I have by my cars from Phillips auto they have help me a lose .I will go back to them .

Ma
Review №71

Jason was a awesome salesman

To
Review №72

The crew here go the extra mile.Thanks!

Li
Review №73

Nice peop5.

Li
Review №74

Didnt have what we wanted

Mi
Review №75

They took to long to fix the car🤪

Ma
Review №76

Great people

Ma
Review №77

Horrible sold us a lemon disrespectful rude people will never buy or recommend any one to bye from them ever

Cr
Review №78

Awesome 👍

Pa
Review №79

Helpful

Si
Review №80

Great experience!!!

Information
2 Photos
80 Comments
4.2 Rating
  • Address:920 S Main St, Payette, ID 83661, United States
  • Site:http://phillipsautosales.com/
  • Phone:+1 208-642-2186
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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