The plan was great and offered a good service, however, upon porting my number to another company, they would not refund the money that was to be applied to my bill the following month just because I prepaid in advance.In short, they charged me for a month which I never utilized and refused to give me my money back. Then after being instructed to wait until the next month for my money to post back to my account (because my number was no longer active) they tried to change the story saying that you needed to request the money within 3 days.