The store is always clean and organized. I used the print service and it was OUTSTANDING!! Weslie and Karen heled me get prints made to the right size and was more than gracious with their prompt service. I will definitely continue to patronize this store.
I went in there to grab a couple of things. I walked up to the register that was lit up and waited for someone to see I was there. 5 minutes later, employees were chatting about their Halloween plans. They didn’t notice me until I set my things down on the counter and walked out.
I recently had party invitations printed at this location. I ordered online, which was incredibly easy. They were ready SO fast & the quality was fantastic! The young man working the counter was the nicest, most polite, & sincere person I think Ive ever encountered. Because of this experience, I have vowed to only do future printing from this Staples...hoping all my orders result in this level of customer experience!!
Top notch customer service. I ordered business cards in a hurry, after explaining my situation Weslie and her team (I assume team, otherwise she did it all alone and that is even more fantastic) got me high quality cards in less than 4 hours. Saved my bacon and made a customer for life.
Great service and staff. Products can be a little pricy sometimes, but you will find what you need if you are looking for office supplies.
Stop in to have labels made for the sale of my local honey I would be selling. A staff named Karen took the time to help me find what Id like and set up to be printed and sent to me. Just wanted to say I looked at here name tag and was beside myself, A Karen and look she is really trying to help me and was very socially friendly toward me, not all Karens are BAD. Thought I needed to be up front and put that out there. I will come again. Thanks Karen for not being a KAREN. Lol
Michael Garber, a General Manager, Provided outstanding customer service and the printing department. I came in with a product I was having issues uploading to the online program, and he walked me through it with no problem. His tact, good nature, and calm demeanor made it a pleasure doing business with him. We will definitely be coming back to this location for future printing services!
Like the coupon for discount on UPS service. Good pricing on some items, higher on others. Overall I am satisfied
I believe they need better trained weekend personnel seemed confused and were unable to complete a simple copy and paste tasks... wont go back on weekends
Bought new Lenovo laptop today. Travis C. was my sales assistant. He was really helpful, & was so friendly! He did an excellent job! Thank you Travis! You made my day! 😊
The lady who supervises Staples Print Dept. in Pekin, Illinois, Karen was very helpful! She was kind & cheery! I have only heard Good things about her! Thank you Karen!
Friendly and knowledgeable staff, not a very large selection in a few areas. In and out quickly and hardly ever a wait.
Nice store. Although I thought they would have more options for kid art.
Difficult to get help finding things. Being On Sale means jumping through hoops to get a rebate weeks later. Pretty much done with them...
Some great deals going on I will be back soon...
They help me with all my needs and staff was very nice
Quick grab of the materials I needed and straight forward explanations throughout process.
Doing some preliminay computer shopping. Travis was very helpful answering all my questions.
Gino and Travis helped me solidify my business needs. Thank you folks for your professionalism and knowledge of the products.
Fast Quick IN and out.
Great service. Payed it Forward.
I enjoy this store grew up in Pekin but I overheard a conversation between the general manager and an employee of the store where he was quite condescendingThe staff is brilliant but the general manager needs to go back for a refresher course as a general manager myself at a hotel in the surrounding area it’s honestly pathetic
As far as I can tell the only place in Pekin to buy an Amazon fire stick. Stocked up on the goods and is even a fair stop for the tech savy.
The staff was extremely helpful!
Very helpful! No problem!
Excellent customer service!!! Employee was very helpful!
I only go here when Im in a crunch. I would recommend ordering online to save money
Always friendly help!
Most helpful and polite!
Staples is my go to place as a business man. I buy a lot of office supplies there.
Hard to find what I need, and not enough help to ask. Too expensive, nut the quality and cleanliness is great.
Its my place to research and purchase most of my electronic needs.
For all your office supply needs...
I can find almost anthing for the office here.
Excellent service
Great selection
A bit pricey on most everything.
Service was great
They LOST my insured laptop.