Meant to leave the review sooner, but over a year ago I had to return a shed - many, heavy boxes. It was nearing store closure time, but Justine not only helped me carry all of the boxes in, not only stayed open after the store closed, but was kind and friendly the whole time. I offered to leave a tip, but she stated to just leave a review instead. Great establishment, and I couldnt recommend more highly.

The UPS where I live is closed on the weekends so I drove to pekin this time. The guy helping me was patient while I was trying to get everything together. He did not offer any help though. I had ordered 3 pairs of jeans the same size and brand just different colors and the return label codes do not say which one they go to. The guy didn’t seem to care if they were correct. I ended up getting frustrated at that point and ended up paying for 2 returns to be shipped back.The next morning I woke up to the $20 package I dropped off at my door step. They did not put the new label over my old one and shipped it back to me. I’m not available due to my work days so I had to wait another week to return a $100 package.Today when I go in they tell me they cannot refund me my $20 shipping and that they would just ship it for free. They also would not let me use my pre paid label. If you shipped back my items using the same code twice then why can’t you refund me a code that obviously wasn’t used and make a new one?

I had ordered some items that needed to be returned (several occasions) and received an email with instructions to take to ups store for the return. Not having done this before, I went to the store. They walked me through the process and took care of everything. Totally painless and I was pleased to see all the additional services they can provide. Great job, with excellent staff.

Honest people.Gave me estimate @ $175.00.I agreed but they only charge me $132.00.Most other establishment would have charged what I signed for but not this Store.Will definitely get repeat business from my establishment.Thanks

I always have a very nice experience while I go to the UPS store theyre always quick polite and very helpful. Ive never had a problem there and I go there frequently. And I thank them for their kindness and there promptness.

High prices .13 dollars to ship a little box with two baby outs .

Always polite and courteous and very Friendly. They take care of all of my shipping and Business needs. Have made several of my business cards on short notice and they do an exceptional Job! Highly recommend.

The staff was friendly, even when I brought in 4 large packages.

Convenient! Professional! Everything I could think of needing and....just a FEW blocks away. What a genius method of doing business!

Shipped my Moms china & crystal across the country with the packaging help from this store. All arrived without a chip or scratch, on time and as promised. Thank you so much!

I have been here several times. Always fast and friendly service. Will definitely recommend.

Very nice staff, always patient and understanding.

Everything went great! We would recommend UPS for packing and shipping.

Kind of costly for over seas shipping but well worth it. ship a gift to the Philippines and a rival was perfect no damage and even 2 days early. Thanks for the great services.

I live in Cabo San Lucas,Mexico and Alll my Huge boxes got here! Thanks to people who work there! Cabo Hugs

The people are always nice an help ya on the phone or in the store!

The UPS store and the staff in Pekin have always met my shipping needs.

Always helpful and knowledgeable about the best options.

Best customer service ever!! Thank you

After a slight mix-up we were able to resolve an issue.

The pekin illinois UPS store went above & beyond for me,I will always use UPS in the future.

Prompt courteous service delivery, and safe packaging

Very friendly staff that will jump through hoops to get your items shipped.

Thank you for fast service. (:

Always very helpful and efficient!

They are extremely helpful

They always go above and beyond!

I go here for ALL of my shipping!

Unbelievable service! Thank you!!