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Family EyeCare Center, P.C.
518 Franklin St, Pella, IA 50219, United States
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Family EyeCare Center, P.C.
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Ma
Review №1

This practice is amazing! The doctor and staff are very friendly. They went out of their way several times for me. I would recommend this practice. They truly deserve a 10 rating. I feel a 5 doesn’t even compliment them ❤️

Pa
Review №2

Everyone was so friendly and explained everything that we did. They treated me like I was the only patient there.

Sh
Review №3

Everyone was super friendly and knowledgeable. The office was very clean and ran very efficiently. They definitely have their system or routine down to an art. Will definitely go back

Je
Review №4

Dr Jones and his staff are always friendly and helpful. They always find time to fit me in whether it’s for a check up or an eye emergency.

Mi
Review №5

My wife got the date of our appointment wrong ( it happens) and family eye care was kind enough to work me in any way. Dr. Jones and staff are great.

Sa
Review №6

Excellent help and care. Highly recommended.

it
Review №7

Dr.Kevin Jones I feel went over and beyond his duties! He was able to reach out to some of his contacts and get the necessary care that I needed therefore making major improvements to my visions needs!Thank you Dr.JonesEric

be
Review №8

Dr Jones was knowledgeable, received a thorough exam, and he and his staff were pleasant to work with. Would highly recommend Family EyeCare Center, P.C.

Br
Review №9

Dr. Jones is friendly and professional. Great experience.

Ja
Review №10

I had an appointment at another eye Dr. and the soonest I could get in was 4 months out. I called Family EyeCare Center and they got me in the same day and I was very pleased with them. I have already made an appointment for next year, as I will be returning here from now on.

Re
Review №11

Dr. Jones and his team are always great to work with. Very friendly and always answer all my questions in a way I can understand. They keep up with the latest advancements in exam tech and I always feel that I am getting state of the art evaluations during my visits!

Je
Review №12

Very Good people and very Helpful Id Recommend Family Eyecare center to Anyone .

Ma
Review №13

They were super helpful when not only me but also both my boys have broken our glasses to help us either repair or replace our frames. Our appointments are also always on time and quick. Will recommend them to anyone who needs eye appointments.

Ka
Review №14

Always a pleasure to go to my appointment. All the staff is friendly and helpful. Dr. Kevin Jones gives a complete examination of my eyes and their health.

Vi
Review №15

Great service! The staff goes out of their way to make sure you get the bet exam and things go smoothly.

El
Review №16

I am very grateful for Dr Jones and his team. I have a medical problem relating to my eyes and he took time to explain it to me. When I had more questions and called in, he took time to speak to me on the phone and answer all my questions in addition to giving me suggestions on how to proceed. He is making a special pair of glasses for me to help my eyes. One of the best things I learned from this visit is that after 4 concussions all close together, he suggested a pair of lenses that help people with concussions. I did not know they made those, but woo-hoo I am glad to try them...It is now weeks since I posted this review. I just wanted to add to my post that the glasses Dr Jones prescribed for my double vision and my concussions have helped immensely. He continues to be available to me through my eye issues. I am grateful to him and his team.

Ka
Review №17

Great care as always by Dr. Jones and his assistant Sue at my recent appointment!!

Er
Review №18

Ive been going to eye doctors my whole life and this is by far one of my favorite places. The ladies in the front were wonderful and even took the time to help me pick out my glasses. The doctor was very patient with me and listened to everything I had to say and gave me information I had no idea about. Over all best eye doctor experience of my life. I cant wait for my glasses to come in! Thank you all so much for your help!

Me
Review №19

Family Eye Care provides incredible service. From the minute you walk in you will feel valued and cared for. As a busy Mom and business woman, I appreciate very much the punctuality of the staff and their concern and respect for my scheduled time. I have never had to wait more than a few minutes to begin an appointment. Dr. Kevin and Dr. Michelle are both talented, knowledgeable and personable. I feel, very much, that my familys individual needs are always met, valued with great care, and kept with the utmost confidence. Thank you for doing what you do!

Pi
Review №20

I was very pleased with the care that I received at Family EyeCare Center. The staff were friendly and the exam I received was one of the best I have ever received at an eye doctors office. If I remain in this area I will definitely go back to them. Their choices of glasses and services that I received were amazing.

St
Review №21

Family EyeCare Center has been very conscientious and thorough in working with us. I am pleased with the level of professionalism given with care over the past few years we have been going there.They do a good job of accessing any changes in our eye functions using a baseline and comparing to see if there is any changes that may require additional care. They explain everything and can show you their information, explaining in non-technical terms or explaining technical terms for clarity.I recommend them for anyone. I feel we have big time service in a small town environment with them.

K.
Review №22

Awesome Service and quality glasses! My routine eye exams have never been so thorough! Dr. Kevin Jones is truly stellar at what he does! I totally trust Him and the staff to take care of my needs. The staff is friendly and they are awesome at helping you find a frame that truly fits your face and makes you look your best! I will be going to them for many years to come! I highly recommend Family EyeCare Center!

An
Review №23

Dr Kevin and Stacie are very pleasant to deal with, personal yet professional. I highly recommend this Eye Center and will for sure go back for future service.

Tr
Review №24

Our experience as a family has been great. Dr. Kevin Jones and Dr. Michelle Jones are very professional and personable. They make sure that all of our optical needs are met. They went out of their way to make our daughter very comfortable while completing the eye exam. If we could give them 10 stars, we would.

Ki
Review №25

Dr. Kevin, Dr. Michelle, and their staff are wonderful! Everyone is extremely kind and knowledgeable. I was having eye trouble, called for an eye exam, and they fit me in that same day then had a solution to my issue! I would highly recommend Family Eye Care Center!

Pa
Review №26

The whole experience at Family EyeCare is wonderful! The staff is very friendly and personable and they make you feel comfortable throughout your visit. Dr. Kevin is helpful and experienced. The selection of eyewear is trendy and classic. I also appreciated that I wasnt waiting around for long periods of time--the staff is efficient and professional.

Su
Review №27

Dr. Kevin Jones and his staff are always extremely friendly, courteous and helpful. From scheduling to fitting for glasses and the actual appointment, the staff goes out of their way to make it a smooth and enjoyable process. Thank you, Dr. Kevin, for always being so informational, professional, and willing to listen. Family EyeCare is the best place Ive ever been and with my history of eye trauma, that says quite a bit!

La
Review №28

I had a wonderful appointment. Dr. Kevin Jones and his staff were very helpful. I could tell that Dr. Jones had reviewed my file before the appointment, and he was extremely thorough and explained exactly what he was examining and why. Very professional and friendly.

Jo
Review №29

Top notch care and attention to detail. Very friendly staff. I Would highly recommend!

Jo
Review №30

Eye care with Dr. Kevin Jones is perhaps the best Ive had: exams are clear, thorough, and my prescription is exact. Orders for contact lenses are fast and hassle-free. Other services, such as frame adjustments for glasses, have improved recently. One downside is that they arent in all insurance networks, so prescription glasses wont be covered by all health plans.

Na
Review №31

Very helpful, courteous, and relaxed atmosphere while the staff maintains a professional yet loving care for their clients.

Rh
Review №32

Dr. Kevin Jones is very thorough and always explains the tests he is doing. He answers my questions and never makes me feel that he is rushing to the next patient. His staff does a great job of helping me pick out frames!

Je
Review №33

I brought my 7 year old son in this morning and seen Dr. Ott. He made my sons first experience at the eye doctor, great!! He was very patient and kind. The other staff was exceptional as well!! The lady that helped us pick out glasses was so Great! Thank you for a great experience at the eye doctor for the first time.

Jo
Review №34

I’m from out of state and had to drop in to have my glasses repaired. Not only did they fix my glasses within 20 minutes, but they didn’t even charge me for the repair! Super nice staff to boot. Now I’m trying to figure out a way to transplant this whole store back to where I live....

Te
Review №35

Dr. Kevin Jones is amazing. I started seeing him 7 years ago with an eye condition that I couldnt get diagnosed elsewhere. He has since done the most thorough checks of my eyes annually. Just recently the same condition happened. It is symptomatic of a serious health condition. He has gone above and beyond to make sure I have gotten the care I needed. He could have simply said it was no longer his condition to manage. But he has made sure I was seen and taken care. I cant say enough about his care, the care and wonderful nature of his staff and my overall experience. I only wish there were more stars!!!

Ma
Review №36

Great office with welcoming staff and state of the art technology! They did a great job with my kids and were very helpful helping my son pick out glasses.

J
Review №37

Dr. Kevin and Dr. Michelle are extremely knowledgeable and took their time with our appointments! They have both been wonderful with our young son and with us. We absolutely recommend the Dr.s and staff for all your eye care needs!

De
Review №38

Drs. Kevin and Michelle have been taking great care of my families eyes for the past few years. It has always been a great experience at their office!Last year I had a cornea injury happen late one evening. We called them and my husband drove me to the clinic and Dr. Kevin met us there and treated my eye with great care. It is nice to know that when an emergency like that happens they are there to help you out.

An
Review №39

Dr. Kevin Jones has been my eye doctor for the past 6 years and has been absolutely wonderful the whole time! I have had trouble finding the correct contacts to fit my eye, but he has always been incredibly patient with me.

Ti
Review №40

We have been very happy with Family EyeCare Center in Pella! I have gone there for a couple years now and have always been satisfied with the care Ive received. The staff is always very helpful and friendly. My 4-year-old recently needed an eye exam, and they were so great with him!

Am
Review №41

I will trust my eye health to Dr Jones any day. He is thorough, professional, and a pleasure to visit with.

Na
Review №42

Excellent service every time! We highly recommend Dr. Jones and his team to everyone! Their service and care is wonderful!

Ja
Review №43

We had an optical non emergency, but still rather important issue and they worked us in. Dr. Jones is so friendly and great with kids too!

Fa
Review №44

They were so patient while my 11 year old tried to get his contacts in for almost an hour. Dr. Kevin has a funny sense of humor too.

Ga
Review №45

I would never consider going anywhere else. Dr. Jones and his staff are professional and extremely engaging. The VERY BEST!!!!

Re
Review №46

We love Dr. Jones and staff! Dr. Jones is very thorough and the staff is always helpful and great to work with!

Su
Review №47

Friendly people. Thorough examination and careful, thoughtful discussion of options. I am very relieved that my itchy eye issues are now much better.

Ke
Review №48

The doctors and staff at Family EyeCare Center are fantastic. I didnt have to wait to be seen and they were very professional.

Ci
Review №49

Very friendly and helpful staff. Short wait time. Easy to schedule an appointment.

Ja
Review №50

Excellent! That is all I can say... From being treated like one of the family when you are there for an appointment to coming in not just Saturday when they are closed but Sunday as well for an eye emergency last year, everyone at Family Eyecare Center are excellent at what they do and should be the benchmark for how more businesses treat their customers!

Ja
Review №51

A very relaxing visit. Extremely helpful staff!

M.
Review №52

Drove more than 50 miles to see Dr. Ott. It was a great experience! Dr Ott is very professional, knowledable and he takes the time to explain the eye examine and results. Enjoyed the visit and extremely appreciative of his insights. Also, the Center carries an impressive selection of frames!

Mo
Review №53

Dr Kevin gave me a complete eye checkup. I am impressed by the amount of tools and instruments he carries and his skill in working with them.

Sh
Review №54

Very kind and helpful. Listens to concerns and has a way of sharing his knowledge with you in a way you can understand.

St
Review №55

Always appreciate the staff and care I receive at Family EyeCare!

Sc
Review №56

The awesome technology especially the photo of the nerves and lense

Jo
Review №57

Great staff and service! Would recommend in a heartbeat!

Ka
Review №58

Extremely friendly, kind, and understanding. Highly recommend Family EyeCare Center!

Mi
Review №59

Very knowledgeable, friendly atmosphere and they dont try to oversell!!

ho
Review №60

Everyone is a pleasure to work with from the moment you walk in the door. The doctor and staff are fantastic.

To
Review №61

Great care, thorough, and very friendly from all staff.

Za
Review №62

I called for my wife and Is first appointment here. It took less than 5 minutes to setup it up.

Ke
Review №63

So good with kids!

Information
10 Photos
63 Comments
5 Rating
  • Address:518 Franklin St, Pella, IA 50219, United States
  • Site:https://pellaeyecare.com/?utm_source=gmb_auth
  • Phone:+1 641-628-2023
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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