Absolutely in love with my Paradise Grills purchase. From start to finish it has been an awesome experience dealing with this company. Go see Riley, he will take great care of you with explaining to you in complete detail on everything they have to offer with their outdoor kitchens. It was my one and only stop when I began shopping for my kitchen. Can’t wait to have friends over so they can see this amazing setup.
Came Paradise Grills to get ideas and hire someone to do a built in outdoor kitchen. We were surprised to see the many options they offer, quality and beautiful designs. Not to mention, no construction mess, no permits required (for most products) and so easy to custom too. Rafael was our sales guy and what an amazing experience. Very professional and easy to deal with. Very friendly staff. He offered ideas, showed his own gallery pictures from past clients and offered a little more discounts here and there. Overall it was a pleasant experience and I’ll follow up after the delivery to make sure this review is complete 😊
Paradise Gills has a beautiful showroom in Pembroke Pines. The staff is knowledgeable and very helpful. There are many choices for customizing your outdoor kitchen space.Even if you’re just looking to replace a grill and not necessarily installing a complete kitchen, they have free standing, high quality stainless grills as well. You’ll receive far better service than if you shop at one of the big box home improvement stores.The negotiated price was fair and I’ll update this review once the items are delivered and installed. They offer financing through a third party and delivery can take as long as six to twelve weeks depending on the size and type of equipment you choose. So plan accordingly.What’s nice about their installation is the fact that a permit is not required since the units are freestanding and aren’t considered permanent fixtures. This can save considerable time and money over a more permanent “built in” kitchen requiring permitting and inspections. For electrical you simply run an appropriately sized extension cord to the power junction box on the unit. Couldn’t be easier.Standby for more after delivery which is tentatively scheduled for December 2020.
This place has beautiful outdoor kitchens, grills, island bars and accessories. The staff is great, very helpful and friendly. Riley helped us and he was great. He explained everything to us and was very customer oriented. Raphael was also very helpful and made sure we had water and were comfortable. They also have great prices. We were not ready for delivery and they will hold it for us for up to 18 months.
Paradise grills has an incredible arrangement of outdoor kitchens and accessories. I walked in just to take a look and I was hooked. So hooked that I had to purchase an outdoor kitchen. The sales person, Rafael, was sharp and very knowledgeable. His presentation and customer service is unparalleled. I must say, given the climate within society these days, it is so heart warming to see complete strangers relating to us like family or life-long friends. Please you must go and see for yourselves. You will not be disappointed. Thank You Paradise Grills and Mr. Rafael Castillo in Pembroke Pines Florida. Job well done.
After shopping around for outdoor kitchens, we finally came to Paradise Grills. These are very high quality and good looking products. I specially like that you can see in the showroom what you are getting, as opposed to hiring a contractor to build your outdoor kitchen. When we came to the Pembroke Pines showroom, Riley did a great job showing us all the options and features, and helped us choosing the perfect grill and island bar. I definitively recommend you to pay them a visit if you are considering an outdoor kitchen for your patio
This place is amazing. Their prices are great and great customer service. We dealt with Rafael at store and he was a great help. I would recommend paradise grills to anyone that is doing a back yard summer kitchen.
Pembroke Pines paradise grills is one of the best places to purchase a grill or any accessory for your outdoor pleasure. I had the best experience with my salesman Alejandro Acevedo. He took his time to explain everything to me and made purchasing my new grill island so easy. He also worked with me giving me the best discount possible. I currently have a paradise grill and it’s one of the best grills your money can buy.Visit these guys in Pembroke Pines. They will cut you a deal especially this weekend for Memorial Day. One of the best experiences ever.
Beautiful show, has tons of great options. Stop by and check it out for yourself
Sharon and I had a wonderful time working with Alejandro & Juan. They made us feel like family and work with us on pricing and adjustment of items we wanted for our kitchen. I have always wanted a nice outdoors kitchen and I happy to say after many years of searching I think we got a great buy. Thanks Alejandro job well done!
Went to Paradise Grills this afternoon and the three sales man there did not even bother to greet us. The video game that they were playing was more important than to greet customers and to do their jobs to provide customer service. I hope the Owner of this brand new establishment spends time to provide his staff with training on customer service. It is a shame that now days sales people are so quick to judge people and to make assumptions that are baseless. We wanted to buy in a local business and support local small businesses and this is how we were treated. We left and went a brought a new grill at Home Depot.
Walked in here to take a look but found the exact product that my wife and I were searching all over the place. Spoke to Rafa the sales associate here at the Paradise Grills, he showed us and explained the products extremely well. He gave us exceptional service. We are walking out of there with the GX10 double island grill.Five star all the way. These guys are good.
My wife and I happened to go into the store to look around. Rafael C., the sales person greeted us and took us for a tour of the showroom. We loved what we saw and purchased our dream outdoor grill and bar. Rafael was very knowledgeable and answered all our concerns. Most importantly he helped us get the best price possible!
This place is Awesome. The outdoor kitchens and setups they have are great. Rafael provides great customer service and very knowledgeable about their products. Just ordered our outdoor kitchen, will update the review once we receive delivery and installation.
We were immediately greeted by Alejandro Acevedo who was warm, happy and eager to assist us. He gave us an introduction to their amazing company and had us sold immediately.He was patient, very knowledgeable and a true professional. Alejandro is a true asset to the company! Thank you for all your help and for making our experience so pleasant! We can’t wait for our outdoor kitchen to arrive!
The experience was great, customer service was excellent. Very happy with our grill. Thank you.
Highly Recommended! Salesman(Alejandro) did an excellent job sales wise with his knowledge and professional service. I ended up with more of what I thought I would, due to the sales pitch and overall handling of the transaction; Store manager did his part too, and supported this deal in a great mannerSorry but those Surfaces do crack...and Customer Service wont even investigate or care
Amazing showroom and knowledgeable staff! Rafa helped me a lot with deciding what to get according to my house’s premises
My experience was absolutely amazing. I would definitely come back again and buy something else. Your salesperson Juan was amazing!!!!! He is a great salesperson. My experience was exceptional!!!!! Juan went above and beyond!!!!! Thanks again for all your help.
Enjoyed my experience at Paradise Grills in Pembroke Pines, Fl representative Rafael Castillo was awesome, he is very knowledgeable of the workstations and took the time to help me compose a setup that would be perfect to fit my outdoor space.
The experience in this place was amusing... and the vendor Alejandro was very professional and nice. My husband and I were very pleased with the purchase and the attention. I recommend 💯this place if you are looking for something beautiful that nobody has.
Riley was easy to work with, and and delivery was way faster than bbqguys.
First time visiting Paradise Grills me and my husband were greeted by Juan our sales associate. He was super nice very knowledgeable about all the grills and different grill islands that would fit in our home. Juan took his time to explain everything and gave us options for our budget.They have great prices for everything you get and the life time warranty on grill and island is what did it for me. I can’t wait till we receive our grill and island I’m so excited thank you Juan
After many months of looking and shopping around for outdoor kitchens, We just finally decided on paradise grills and purchased the best and most beautiful outdoor kitchen. Rafael (our sales rep) was exceptionally, helpful and professional, truly great guy. The manager Luis and owner Raymond were amazing. We are super happy with this purchase and cannot wait to enjoy it with our family. I will be making another review and posting pictures once we receive the unit. We are extremely happy with our decision
Rafael and Alejandro were both a pleasure to work with. Rafael was able to work with me to get more in our price range and was very patient with all of my questions and concerns. Paradise grills is a great place where you can get a full outdoor kitchen without breaking the bank.
Great showroom experience! Go see Ryan and he’ll guide you perfectly on what you need.
As you walk in you are welcomed by an amazing staff service was top tier. Alejandro was extremely helpful and was able to find out perfect fitting outdoor kitchen. Highly recommend to anyone looking for a high quality product as a good price!
Good see Riley and Ryan! Super helpful and super knowledgeable, I highly commend going to see them for yourself!
Thank you so much to Rafael with your support at the store, amazing customer service, he was really helpful to get my best decision of many options. Thank you so much for your help Rafa.
RAFA was a very knowledgeable and enthusiastic sales associate. He answered all of our questions and gave us excellent customer service. He is an asset to his company. The business has some amazing grills, bars, and tiki huts. You should check them out!
Although we didn’t purchase our dream grill at this time, we were blow away by Alejandro Acevedos amazing customer service. His product knowledge was very impressive, there was no question he was not prepared for. We will definitely be coming back to make a purchase.
I am very grateful to Rafael Castillo, very attentive and very friendly, he is very professional, I would give my Recommendations to my friends and friends so that they can go to paradise grill
If you looking for the perfect grill for your house look no further this place has it all. Superior customer sevice, amazing deals, spectacular financing if needed. The employees are super knowledgeable on the product and give you the best recommendation. Plus you have life time guarantee on your grill. Totally recommend you to come see Juan and Sajad tell them I referred you.
Rafael from paradise grills in Pembroke Pines was fantastic. He made us feel at home and was very knowledgeable about the product. Seemed to go the extra mile to help us design what we were looking for. Excellent customer service.
We recommend it!!! Best choice and excellent quality. Very beautiful place to go shopping for the best quality BBQ. The show room is spacious and very well set. I bought one for my brother-in-law and one for me. Great customer service too, Luis, the manager and Rafael, the sales associate, are great people, very kind, professional, and knowledgeable. They made us fell important. I did search other places before going there, and this place was the one to go.
Had a great experience getting our grill through Rafael!
Great Service by Rafael and Great outdoor kitchen options.
Excellent experience, was easy finding the perfect set with the assistance of Rafael. Must visit!!!
Excellent customer service. Both Rafael and Juan were very patient as we made our decision to purchase our outdoor kitchen. All our questions were answered, making our experience delightful. I highly recommend Paradse Grills if your looking for an outdoor kitchen.
Beautiful showroom! Go see Ryan, very knowledgeable and will take care of you!
Show room is spotless and they treated me like a king
Me and my family walked in to buy a grill and not one of the sales even got up from their chairs to help. They were literally playing video games on their iPads and when my mom asked a question she was told “to look around” as he continued playing. Completely unprofessional. We walked out.
Best experience I have honestly had with making any purchase. Alejandro was amazing and very professional, he even made a trip to our house to measure.
What an AMAZING experience, their Kitchens are gorgeous and their service is OUTSTANDING!!!! Make sure you ask for Juan Solanilla, his knowledge and customer service are incredible, the whole environment of the Store is INCREDIBLE!!! Highly recommend it!!!!
Paradise Grill is awesome! Alejandro was our sales person. He was attentive and patient. He helped us pick out our dream outside kitchen. The Manager was the one that finalized all for us and was a pleasure to work with. Thank you Paradise Grill!
Great experience. Rafa worked with us to find exactly the right thing for our home.
Great experience from the second we walked in to the store. Rafael was thorough and professional. We left to measure our area and the phone exchange was amazing and easy. Came in to finalize and Luis, the store manager made the process simple and efficient. Thank you! So excited to get out new grill area. Thank you!!!!
Awesome outdoor kitchens and great customer service thank you Rafa for everything was a pleasure working with you.
Great place, nice staff, Riley was super helpful I recommend going to see him!!
Rafael is the best. He went above and beyond. He answered all if our questions and stayed well past closing time. I highly recommend this store. But be sure to ask for Rafarel!!!!
We came to paradise grills in Pembroke Pines and the salesman Rafael was amazing and patience to us, explaining to us what will be the best option.we are very happy with our decision and glad that Rafael help us make it happen.
First time visit and worth it! We came out wit a really nice outdoor kitchen. Smooth process for the buy, thanks to Juan Carlos profesional supper!
Alejandro Acevedo is a very nice person, he knew what he was doing and helped through the process of buying an outdoor kitchen it was an easy and quick process
Thanks Relay for your outstanding customer service . You make thing happen for us, we got our grill before Jul 4th . We are so happy with the grill and service from Paradise Grill and Relay now in Pembroke Pine location. Thanks you Relay .
Alejandro was very professional and gained my trust due to his product knowledge and his understanding of his limitations within his company. I will recommend Alejandro to anyone who visits the Pembroke Pines location
Beautiful showroom, I highly recommend stopping in for yourself to see! I honestly regret not coming in sooner!!
What can I say this place is amazing from the salesmen Alejandro and Juan to the guys that came to install my outdoor kitchen this place has quality all around I highly recommend going to their showroom and speak with Alejandro this kid knows his stuff!! Highly recommend !!
Juan was beyond amazing. So patient helping us find the perfect unit! I highly recommend.
This place is amazing!! Ask for Rafel Castillo!! He is professional and knowledgeable!! He made our decision easy. If there is anyone that can help you get your dream outdoor kitchen setup Rafel is the one!! Thank you again for everything. My family loves there new gift!!
This is our second purchase from Paradise Grills, we purchased our first unit 5 years ago and the quality of the product has been great, our outdoor kitchen and bar are in Excellent condition after 5 years of heavy usage. We recently visited the store and purchased a new unit for our vacation home, the new line of products is amazing and the staff at the Pembroke Pines location is great, we spent 2 hours working with Rafael Castillo, he was patient professional and showed us all of our options. This is our second purchase from Paradis Grills and I am sure we will be back again.
Luis and Rafael provide great service and patience explaining all the details of each product.The showroom is top notch.We just purchased an Aruba 8 island grill and are expecting it in a couple of weeks.
Gorgeous showroom! We went just looking for some ideas for our outdoor kitchen and I just loved the place. Luis was very nice with us and gave us some very great advises for our next renovation. We definitely recommend this place. They have a lot of choices.
Great Customer Service by Alejandro Acevedo and his Manager Juan Solanilla. Very excited for our beautiful new Oasis!!
Hi have to share my experience at Paradise Grill. I had just flowen in from New York I spoke with Alejandro he was excellent answering and sending responses.He was attentive and understood what I wanted. I decided to get there with in an hour of my arrival and he stood by his price. I bought one of the larger units and very excited to have it at my house.The experience was seemless great customer care. I also believe the owner and sales manager were wonderful at working to help me make the purchase.appreciate you guys Alejandro your the daman.thank youDr Heskell K-Zadeh
Rafael is very knowledgeable, personable and a pleasure to work with. I highly recommend him. Overall had a great experience at Paradise Grill.
Raphael was super helpful and knowledgeable! Great experience!
Excellent service from raphael, he and the manager were more interested in finding the right outdoor kitchen for me than making a sale. First class in every way!
From the time I walked into the store, the atmosphere was a friendly one. The staff were patient and informative as it relates to their product which is undoubtedly very good quality. I am pleased with my purchase
Amazing showroom...where you can find your perfect outdoor kitchen!!!Excellent customer service!!! Thank you Rafael and Luis for making my birthday gift so special!!! 🎁🥰
We have been planning an outdoor kitchen for a few months and after searching online we found Paradise Grills. We went to visit the Pembroke Pines location and I got to say there is nothing like seeing the finished product first hand. Rafael and the team were great, they showed us all the options and possibilities until we got the right design for our space. The new 2021 models are awesome and I cant wait until they deliver so we can start enjoying our Paradise Outdoor Kitchen!
My wife and I had been shopping for an outdoor kitchen for a while, so we had gone to a couple of other places, and I must say no other place compares! We fell in love with everything in the showroom. Also, Rafael was so nice and helpful throughout the process he might get an invite next time we do a cookout hahaha
I stopped by the showroom in Pembroke Pines and had the pleasure of working with Luis leon. He was very professional and knowledgeable about the product. Very excited to get my new outdoor kitchen and bar!
We found Paradise Grills online and decided to stop in to the Pembroke Pines location to check them out. Jeffrey greeted us at the door and was a pleasure to work with! He explained all the specs for the appliances with great detail and helped us design our outdoor kitchen. He gave us a great deal, was very helpful and super friendly. I highly recommend Paradise Grills. Ask for Jeffrey!
Went in to check out options for an outdoor kitchen. Luis was truly amazing and answered all our questions. He was very polite and patient.! Thank you Luis!
So pleasantly surprised with Paradise Grills. We were warmly greeted by Jeff, our salesman, who stuck with us as we evaluated the many many options they have for grill and bar space. He was super helpful in presenting us with numerous options that could work in our space and providing modifications we could make to suit our needs. Prices were incredible compared to custom order, and gave us everything we were seeking. We walked away with 2 beautiful pieces to help complete our backyard makeover. Worth a visit!!
Just purchased our GX5. We will be chillin n grillin. Thank you Alejandro.
Jeff was fantastic. Great presentation. Showed us many options. The price was completely fare. He even followed up after the sale several times to check in. Had one minor issue that he had resolved ASAP! I’ve given his number to several neighbors. We are very pleased with our purchase!
Amazing customer service and great deals! Will update review once I get my order delivered. As far as experience in the store, 100% satisfied. Luis took the time to explain everything and gave plenty of options to customize our order to what we really needed and liked.
I loved shopping here. When you get there ask for Eddie, he was absolutely amazing, answered every question I had, was very knowledgeable about the grills, and helped decided which one was the best fit for me. He made the purchasing process so smooth and I couldn’t be happier!
Don and Luis were great!!! Awesome customer service and they took the time to explain every detail and answered all our questions!! We are excited to have our new outdoor kitchen delivered.
Great customer service! The team here is first class, they guided us through the process seamlessly. They are very knowledgeable and customer focused.
Our grill kitchen experience with Jeffrey was exceptional and easy. He was patient, very easy to work with and more importantly did everything he could to ensure we got the best possible pricing for what we were looking for. I would highly recommend Paradise Grills and Jeffrey for your outdoor kitchen needs.
Very friendly and accommodating staff. Great prices!
Really nice place, I was helped by the manager Luis, he gave a great customer service, the place was great and clean, this place is great and their product is great as well.
Excellent service, friendly, knowledgeable and amazing outdoor kitchens. Luis went above and beyond to help us, and gave us extraordinary service!
My wife and I already met this Paradise Grills at the show room in Pembroke back in March 2020. Today we went to their new store in 10630 Pines Blvd. The visit was worth it. Jeffrey Harb has been very helpful, if it wasn’t because of his knowledge and Very detailed about the grill product we wanted we would maybe go home without a deal. He was very accommodating and doing his best as he could for us to save and gives us a great deal. Very grateful to Jeff for helping us finding our dream outdoor kitchen. We can’t wait to see it in our background and looking forward to enjoy it really soon. We absolutely recommend Paradise grills products and look for Jeff if u want some savings😃. It was indeed a happy buy.😁☺️
Excellent service. Dom, Luis and Rafa are such amazing team. Recomendable place to buy your grill. I’m so excited waiting for my paradise grill.
Awesome experience, Rafael and Juan were great. Highly recommended!!!
Beautiful counters with grills with top of the line amenities along with knowledgeable sales reps
Had a great experience at Paradise Grills, Rafael was very knowledgeable and made the over all purchase a breeze.