Everyone was helpful through the process. I had to have the shoes shipped to the store because they were out of stock. Only issue I had was their tracking information was incorrect. The e-mail had usps as the carrier and their was no information to be found. I had to contact customer service through the 1800# because the local store never answered when I called. Customer service was helpful and advised Fed ex was the carrier and the shoes were delivered 3 days ago to the store. I’m giving 4 stars because everyone was nice, but the company’s shipping system is messed up.

Its always a pleasure to go to Foot Locker at Pembroke Mall the cashiers the employees are always willing to assist you.

Foot locker is always one of my stops while at the Pembroke Lakes Mall i go in looking for deals or sales on sneakers & apparel.staff is always friendly and their are in CDC Compliance and Guidelines with masks 😷 upon entry.

Nice sneaker line

The customer service from the saleswoman JAY was terrible, an arrogant, rude and complacent attitude, they should train or teach customer service.

Staff was very helpful. Store didnt have much shoes with variety of sizes.

Love this store! Brightly lit! Colourful displays! All the latest basketball gear. I picked up the Zion Williamson Pelicans Tee, Kevin Durant Shorts and Giannas Kicks. Good service, actually had my size 12.5, which is almost impossible to get in other stores. This is a nice calm store, not like the Nike Factory Outlets or even the ADIDAS stores. The store was neat, clean, well maintained. No product on the floor or flung back on the displays. No Clearance rack, but if it means less of a zoo so be it.

Just horrible customer service. Employees are to busy in their conversations to help. And when you force them for help, they pretty much just laugh in your face if they are out.

Customer service is good

Great service and a broad selection of shoes. The manager Milton is very helpful and a true professional. Ill be back to spend more money in this store.

Good selections

No shoe sizes for me not a lot of sales wasnt too happy with my visit today

Great service always

The customer service is okay. They acknowledge customers as soon as you walk in the store,but they dont really smile. They just dont seem to friendly. Overall it was a good not great shopping experience.

Love only when they have sale

Excellent management team .. staff is very courteous.. always love coming back

Always packed with Customers.

Not a whole lot of selection

Ive been calling for the last hour nothing but a busy signal. No business phone should be busy for hours at at time. Ill just take my money elsewhere. I give it two stars Ive never had a problem till now.

Good place to get exercise clothing and shoe

Always nice to walk through and see whats new, like seeing the new styles of sneakers and clothing.

The opening time Information online is wrong for Sunday! I got to the mall at 9am to learn that footlocker actually opens at 12noon. Fix it!

This store is unique as it has a regular Foot Locker and then also the World of Hoops next to it as an additional element. You can find some surprising styles in this location which is real good for gift shopping for shoe lovers.

Clean and organized. Good job

Unprofessional, either wont pick up phone or pick up and hang up.

The selection of shoes are many. Customer service can be improved.

Ok limited edition med Variety to choose from a side door foot locker

Its the place to go for just released kicks.

It was ok kids liked it

The Manager Jose was so rude. Terrible leadership if thats whos in charge! GRRRRRR

Not many people in the store so the atmosphere was nice.

Great selection of footwear

I love the selection.

Pretty cool place

Special shout out to Kevin E & Enrique D

*****RUDE EMPLOYEE NAMED ENRIQUE . SHOULD BE FIRED FOR BEING INCOMPETENT!!!***

****NO ONE THERE EVER PICKS UP THE PHONE!!!!

Very friendly and helpful

Staff is not very friendly. Took my business to Champs sports

In and out.

Jordans for under a hundred dollars

Didnt stock size 14 and up

It is good

I needed shoes

Stop them to bridges of Pair sneakers

Seems as though the customers are a bother to the employees

Good

Dope stuff

Great!!

All the drip

I like

Great very good shoes and customer service

Low stock, good brands and fair prices

Really bad service from the manager ADRIAN he was really rude does not know to treat customers when they have questions ... Very bad service from the manager ADRIÁN was very rude and does not know how to treat the clients when he has a question ...

Well

Its a good store

Beautiful place

High quality