The ppl at capital pawn are super nice and they are by far the best pawn shop in Pensacola I love shopping there I also love how they treat me with respect when I need money 💰 and have to have an extra buck to get through thanks for being such a great pawn shop you will forever get this po boys business 😆

Craig is an amazing individual. Life saver. Truly a quality professional pawn shop. Great deals and interest rates. Best in Pensacola

Always so nice and tries to always gives us what we want and if they can’t they get as close as they can!! Just love them all! I will never go to any other pawn shop!!!

Brought in a 5 disc player showed them it worked but wanted to hear it. Asked if they had anything to hook it up to which they do. Then didn’t want to put the effort in it to actually help me out with it.

Great customer service. The guy that helped me was AMAZING.

Very friendly staff and understanding they walk you through the process to make yo purchases easy and aware of information

Very helpful and informative staff and they keep a good selection of guns and ammo among other things. I would definitely recommend.

When ever im in need of a little money i always see my friends here at capital pawn mr. Greg and the rest of the staff always fined a way to help me. Thats why when evee any of my friends or family ask were the should get a loan from or pawn at i tell them to visit capital pawn on pace and fairfield.

Its sooooo rare to get such a great experience. Smiling staff, comfortable shopping, informative with guns, unbelievably reasonable prices! So many great things to buy. Who needs a yard sale???......Coming back to pick up some more things soon!

Loved visiting here and had a great experience with the team. They’ve got a bunch of nice people and helpful bunch.

Cleanest pawn shop around with the BEST prices! On top of great prices the still leave a little wiggle room! If you’re ever in the area this is the place you got to check out!

Fantastic Pawnshop!! Jimbo was super helpful and the prices were right on point. A definite pawn shop to visit fir great deals and great service.

Best pawn shop ever. They will work with you with whatever you need.

Great place to pawn. Kathy was very sweet and helpful making a purchase and finding the right product for me. Real friendly group.

Great service great staff and great quality of products very satisfied customer!!

Amazing pawn shop, the manager Craig was very helpful!

My husband went in looking for an aniversery gift for me. I told him to talk to Scott because I have purchased all my jewelry from him. Scott was able to help my husband find a wonderful tennis braclet! If you need your husbands hand held for a gift purchase, send him to Scott! You can not go wrong with him!

Capital pawn was a rescue just in time. I needed car repairs, and after checking around, they gave me the best $$ amount for my bracelet that I pawned. And when I was ready to get it back, it was fast easy and NO B.S.!!Thanks Capital Pawn...FRFR. 😁

This is the most unprofessional business I have ever stepped foot into. The staff was disrespectful from the moment we came into the store. One of the employees couldnt accurately price anything, he tried to pull up an item on Ebay that was the same as mine and said that my item was worth the beginning bidding price on Ebay, the difference being $10 vs $200. He proceeded to demean my significant other and taunt him even though he had no idea what he was talking about. I have never been to any establishment that treats their customers this way. I dont know how they are able to run any kind of successful business acting like that. This place is a complete joke! I will be happily taking my business to Cash America Pawn, where they are respectful and kind to their customers!

Rarely do I write reviews. I view good service as par, anything less and I simply choose to take my business elsewhere. On the same hand, when a business and their employees go above and beyond my expectations and turn my possible purchase into an informative learning experience, without once pressuring a sale on me, I feel obligated to recommend them to others like myself. I walked out of the store feeling more helped than sold. I will definitely return and advise anyone to check them out, they have a great selection of firearms at more than reasonable prices. Thank you Gary for the help, and staying late to accommodate my schedule.

Great service and prices. Everyone that works there is great!!! Best pawn shop in town!!

Worst customer service I have ever experienced ! Actually called me names and really had me out of character! I wanted to buy an expensive watch and I was shocked to find that there was no battery in the watch,,, I received rude comments from the employees when I inquired about a battery for the watch before purchase! I was told to buy the watch then go purchase and pay for a watch battery to be installed then return the watch 8fn8t doesnt work! Then I was told to come in sooner next time if I wanted service! Rude people actually the most rude people I have ever experienced in customer service!

Best in Town - Lost a lot and gained Moorer

How are you going to ask if we bought something off the street. And literally be rude about it. Not everyone that comes in is on dope dude. Very rude

Very curteous! Very professional and will be back!! Love them!

Very nice Pawnshop, kind, and very generous excellent customer service.

Gary and Craig were extremely polite and helpful.

Unbelievable! Absolutely love this place. Great Tool Selection. Made my day. Friendly staff very helpful.

Great customer service. My husband and I were looking for a starter hunting gun for our son. After going to 4 or 5 other pawn shops, we finally found the one we were looking for at a great price.

Found exactly what I was looking for today at, Capital Pawn Shop. And the service was great!💯👍🏽

Great places. Scott was a excellent salesman. I would definitely recommend.

Awesome service nice friendly people

Just went in today & it was such an amazing experience overall. Customer service was great & they had a great variety of things At a reasonable price. A particular Scott helped me out & let me tell you, he was so friendly & helpful. I will be sending all my friends here. Thank you guys again!

Great customer service...and I will return again..

Great selection in firearms and electronics, high turn around of new items.

Good customer service very kind person thanks😉

Very good service and nice staff, always front and centered to answer your questions as well as to help

Great service! Knowledgeable staff always friendly.

Best pawn shop! Scott and Craig are the best!

Great customer service! I spoke woth Jimbo about the purchase of a firearm. He explained the process very well. He showed me a few that fit my needs. After i settled on one I made my purchase and pocked it up after the rquired waiting period. If you visit this store make sure to ask for Jimbo!

Wow!! Today was an wonderful day at capital pawn very good people i Recommend to all my family lol Thanks so much capitalpawn😁

Very polite and took great of us

Great Experience! Craig got me the money I needed. Thank you...🙂

The owner threw me out due to not knowing exactly what I wanted and because I was a black woman. I did nothing wrong and he told me to get out of his store because I made a phone call to see what would be the best option. This is the world we live in unfortunately.

Very good service Gary was very nice got straight to the point with me and got me help with exactly what I wanted best pawnshop ever.

Best Pawn Shop in town! Hands down! Craig is the best!

Best pawnshop in town recommend very much, you can get just about anything there.

They are so great to me .I love them because, they treat me good and I appreciate all of them . Keep up the good work. Thank to all of you

Great place to get a gun from great customer service highly recommended

Capital pawn has been so wonderful to me over the years. All the staff really put everything they have into this business. Would never go anywhere else!

I came in looking for tablets for five kids. Scott asked me what was wrong I explained. Instead of me having to spend money he helped me with my problem . THANK YOU SCOTT

One of the top pawn shops in Pensacola, Scott is hands down the best salesman I’ve encountered. Never pressured me always works with me not like other pawn shops. I HIGHLY recommend this pawn shop and ask for Scott you won’t regret it.

I love capital pawn!! The customer service is to of the line. As long as you pick your merchandise up or pay your interest they will help you out!!Hope and Kenny

My sisters Rachel and Mitzi have been going through our recently deceased fathers things and the staff at this location have been so nice and patient ( which Im sure was tough) I just wanted to publicly thank them. They made something unpleasant to say the least into something bearable and a little fun. Theyre still far from their goal of a New Orleans trip with his ashes but Im sure it will happen. Again, the best staff ever!

If you’re law enforcement, do not shop here. They claim they do law enforcement discounts but don’t even specify which ones and then went on to say it’s a “courtesy” in a belittling manner. They continued to be rude and dismissive when simple clarification was asked.So to clear it all up, even if you have law enforcement in your job title, you’re not getting anything unless your specifically Pensacola police. Sorry if you’re police from anywhere else ... but that’s what they stuck with. Forget about the discount, the disrespect is what turned me completely off about this place.

Buyer Beware when purchasing firearms.Their prices reflect good working order pieces but hundreds of dollars later my rifle is now actually functional.Take an experienced person with you or buy new if youre not at that level.

They are always so nice at this store thanks

Wow, what an awesome first time experience. It is simple, if you are in a bind and need some help to get through a difficult financial situation, drive over here to Capital Pawn. Thank you Julia for being so kind and understanding. Easy and fast process and everyone is so nice and friendly. Thank you again and you have a customer for life!

Everyone is always very friendly and helpful.

Scott was very helpful, would highly recommend!

Best Selection of firearms...very helpful and informative

Great Service. Wonderful people!!

I’ve been going to this pawn shop for years they have always been nice, respectful, and professional at all times. I would strongly recommend doing your pawning business here.

Just saw these guys today and they are total pros,knowledgeable,friendly,and most of give you more than a fair deal..and here they treat you with fairness and respect..manager and staff are a awesome team that go the extra mile to help you out..great prices..great inventory..awesome shop

Best pawn shop in Pensacola.Friendly staff and fair prices,would definitely recommend.

Manager was very rude

Very polite atmosphere very respectful

I’ve been coming here for years, and the staff has always been great! They are very personable and inviting each and every time I come in. Best Pawn Shop!

Craig is awesome . Very helpful!

Best pawn shop around. They have amazing prices and amazing employees

Very honest, and helpful!!

One stop shop! From firearms, jewelry, power tools, to skateboards, Ive bought it all from them. They always have a great selection at the best prices. Hell, I quit even shopping the other pawn shops in town and just go directly to them. The staff rocks too! Always friendly and helpful. Go check em out

Very quick and helpful service

Staff was very friendly. Had a great assortment of goods. Will definitely be back

This is the best pawn shop in pensacola.

Excellent customer service. Very clean and tidy. Amazing options in jewelry. I got exactly what I was looking for. I first went to The Pawnshop right across the street. I was treated totally different. I walked right out and across the street To Capital Pawn, where I got the best treatment. I will continue to pawn and shop at this location. Thank you for excellent service.

Great staff very friendly and helpful everytime I go in! Highly recommend!

Best pawn shop ever. Love the people love the service.

Best pawn shop in town great people and helpful staff

Service was great. James was very friendly and knowledgeable. I’ll definitely be back

So easy to work with, customer service is great! Julia was very friendly and went out of her way to help me with the item I wanted. Would definitely buy from again!

The best of the best. Buy all my tools here, and no where else

Wanted to buy a ring for Christmas. Great friendly staff. Extremely knowledgeable. Treated me like family. Took there time to help me buy the perfect ring. Gave me a great deal. Will be shopping here again. 100% recommended. Thank you again

The best selection of firearms in the area. great prices.

Went Into the store not knowing about what ammo I needed, showed Gary a picture and he got me the ammo. Great service and kinda smart 😊

Very friendly and helpful staff - Especially Scott. Great prices and variety. Staff goes above and beyond to make experience positive. 10/10 recommend.

Jimbo always makes me a fair deal. I’ve been buying guitars and tools there for years. This place is on the up and up. Best guitar selection in Pensacola.

Ever since I moved to Pensacola, they have always had my business. Great prices, friendly people, large variety and selections to chose from, and amazing sales. A very addictive place.

This guy Gary is awesome he went above and beyond to help me and did the best customer service experience I ever had you need more like him 💯💯💯💯💯💯

Best pawn shop in Pensacola have been coming here for years Dont forget to ask for Kathy great lady shell take care of you

Great jewelry prices and staff was very helpful.

Have had nothing but great experiences there. Been in there several times, purchased guns and ammo and tools. The retail appearances aren’t too high end retail but what lacks there the staff clearly makes up for with great customer service, quality wares, and good prices.

Bought a firearm from Craig and his crew and it was a smooth easy transaction. He gave me a great price on the pistol and I will definitely be doing business with them again

They are amazing!

My wife and I I love this place. They always give us good prices. My wife loves buying there gold an handbags best prices around. Also they have a good an friendly staff who are willing to help.

Creig was very helpful and knowledgeable about what I was buying,l would recommend this place to anyone

Best place always treat me right!

Very knowledgeable and professional staff!They have fair prices. Store well organized and clean.

Julia is wonderful! She definitely knows her stuff! She awesome working with customers! I HIGHLY RECOMMEND CAPITAL PAWN!

I am a professional who fell on hard times due to circumstances out of my control. Craig (Owner), Cathy, and Julia treated me with respect and helped me get through this very difficult time in a Kind and Compassionate Manner! Thanks to Capital Pawn, I was able to get back on my feet!! 🙏They also have Incredible Merchandise for AMAZING prices!! I would VERY HIGHLY Recommend Capital Pawn whether you need a Pawn Loan...or a Gift. They are THE BEST PAWN SHOP IN PENSACOLA...BY FAR!!Debbie