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Ears 2 Hear
9013 University Pkwy E, Pensacola, FL 32514, United States
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Ears 2 Hear
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Je
Review №1

I really enjoyed my visit! I just needed a molding of my ears for professional in ear head phones, and they honestly made me feel like family. This is a place I will be going by just to say hi. I appreciate it.

Su
Review №2

I wanted to have my hearing checked, so I found Ears 2 Hear, they are absolutely fantastic!!! The office is conveniently located and super clean! The staff are very friendly and helpful. The doctor was truly kind, very intelligent, and the experience was pleasant. They made me feel like I was top priority and answered all my questions. I did not have to wait at all, it was fast and I got the verification I needed to know that my hearing was good! I would highly recommend anyone to go to Ears 2 Hear. If I ever need hearing aids or help with my ears due to wax or anything like that in the future, this is for sure the best place to go!

Ke
Review №3

We are so very greatful for this place!! My 84 year old grandpa is finally back to making jokes and joining conversations.

Ol
Review №4

The staff at Ears 2 Hear in Pensacola (Ferry Pass) is so helpful and kind. The receptionist Deborah was resourceful, polite and very professional, she truly made me feel comfortable from our phone call to the minute we walked in, she even greeted us out front and walked us in, given that we were 20 minutes early. Sign in was very easy, and upon our brief wait she chatted with us and offered us chocolate and a free mask extender. The lobby was very clean and the air quality was great.My doctor greeted us with a warm welcome into the patient room which was very clean and organized, he inquired about what I had been experiencing with my ears and was very informative on the anatomy & physiology of the ear. He explained everything as he went and was very gentle with the tools he used. I was happy with my visit, and it gave me the comfort I needed, plus we managed to have the visit in prompt timing. I definitely recommend Ears 2 Hear and will be seeing them in the future if I ever have the need.

Gr
Review №5

I had been struggling with hearing aid issues off and on for months. Nothing getting fixed, having to send them in to the manufacturer and using my backups for a week. I finally call Ears 2 Hear and they worked me in right away. I went in thinking that I would just do the usual drop it off for them to ship it and get it back in a week. They took the time to actually look at it and try to fix it. Everyone was incredibly nice and very understanding of my frustration. They were able to fix me up and so far the fix is holding. If I ever have problems again, I will most certainly go back. And I would highly recommend them to anyone else dealing with hearing issues or hearing aid issues.

Ch
Review №6

I initially went to Ears to Hear for a second opinion for my hearing loss, but as soon as I entered the office I was treated like family. I cannot say enough about the quality of service that I was provided at Ears to Hear, and continue to receive to this date. They have the latest technology, excellent pricing, and outstanding customer service. I have been a client for five years, and would not think of using anyone else for my hearing loss testing or equipment!

Ru
Review №7

I am very pleased with Dean Eastwood and his wonderful team at Ears to Hear in Pensacola. I’ve been wearing hearing aids for over 30 years . I was having problems with a set I purchased from another provider and no one was ever able to repair them properly . Dean took the time to refit reset and remold them for me correcting the problem . His staff is kind caring and courteous . When it was time for me to get my new ones it was an easy decision to choose Ears to hear.I am very pleased with my new aids in technology appearance, fit and service . I rate them a five star choice and gladly recommend Dean and Ears to Hear Pensacola for your needs .

To
Review №8

Wonderful experience. New much better quality hearing aids both ears. I highly recommend Ears 2 Hear for your hearing needs. They are awesome bunch and will work with you.

My
Review №9

I got my hearing aids from Ears2Hear specifically because I heard only positive feedbacks about this clinic, their products and services. The receptionist was very accommodating, courteous and patient with all the questions I ask every time I called. Dean, the hearing specialist is the best at what he does. He was very thorough in performing the hearing tests, fitting, etc., while making sure I felt comfortable and valued. He advised me to download the hearing aid app on my phone, helped me pair the two devices together, and taught me how to fully take advantage of the modern technology to manage my hearing aid functions. Everyone in the clinic made me feel welcome; the atmosphere family-like and over-all, it was a great experience. I highly recommend them!!!

Ca
Review №10

Best audiology experience after all that I’ve had since 2008 and 4 different brands. Dean Easterwood knows the business and is a delight to learn from. I just feel so much more confident that if there’s a concern, he will find the solution.I only wish I had started at Ears to Hear!!Highly recommended 😃

Mi
Review №11

By far, my experience at Dr. Easterwoods was one of the absolute best! Him and Deborah both exceeded my expectations in how they care for and respond to their patients. They really made my family feel like their family in how nice and accommodating they were. I would not recommend any other audiologist besides Dr. Easterwood! Thank you and Deborah, again!!

Bu
Review №12

Picked up hearing aids for my mother in law. Ears to Hear really took good care of her. Couldnt be happier. Great service and product support. A pleasure doing business with. Dean and his staff are top notch!

Bu
Review №13

I have done business with Ears 2 Hear two different times. Both times Dean has made me 100% satisfied. He treats his customers with dignity and respect. He treat you like your family

Jo
Review №14

I know Dean personally and professionally. He provides the same excellent service to everyone who he meets or helps. Ears 2 Hear are efficient, understanding and knowledgeable about Ears and hearing aids. They go above and beyond to meet your needs.

Ba
Review №15

This is a great hearing center. The quality of our hearing aids is excellent and their customer service is as well. Mr Easterwood and his staff are very thorough and we appreciate that they routinely call to schedule cleaning/checking to ensure our hearing aids are in top condition.

Ry
Review №16

My experience with Dean at Ears 2 Hears has always been a pleasant one!! I have been going to Ears 2 hear for over a year now, the staff always goes above and beyond for my needs. I highly recommend Ears 2 hear to anyone!

Du
Review №17

Dean and Deborah are both very nice and friendly. Dean always fixes my mom’s hearing aids with a smile and caring heart. I highly recommend Ears to Hear!

Ro
Review №18

Super friendly & accommodating folks. Never have to wait at all. Keep up the good work ❤️

ja
Review №19

Always professional. A very pleasant office atmosphere. Does a great job helping you to hear better.

Jo
Review №20

If your looking for an Audiologist that really cares you cant go wrong with Dean Easterwood. He really cares and listens to your concerns and addresses them individually and takes the time required to ensure you are happy with the results! He patched up my old hearing aids for about a year and a half until I lost one, and we purchased a new pair.However, since I had major surgery on my left ear five years ago the ear canal is larger requiring a mold in order to design a canal fitting that will stay in place. The old one would irritate my ear canal causing me to wear only one hearing aid. Dean designed one that slides into the outer ear canal as well as the inner canal and is completely comfortable!And, by the way, one could not ask for a more affectionate and caring secretary as Deborah, and she does share her candy!Audrey Booth

Tj
Review №21

My mother who turns 84 today, is losing her hearing. When it is your mom you want to get her the best care you can and promptly. (We have been trying to get appts, referrals etc for 2 months meanwhile mom wasn’t able to socialize) this is a difficult situation for the hearing impaired person and their caregiver and the many delays had taken its toll on both of us. I had 2 people recommend Dean at Ears to Hear. (Thank you Sharon Oakes and Shaun McCormick) I gave them a call and explained the situation to Deb at the front desk. She was very kind and patient. She asked if I could be in the office with mom in one hour. Mom had her visit with Dean. He was so kind, patient and professional with her. They invited me in on the session which I know made mom more comfortable about this new experience. We left the office yesterday with a new set of hearing aids.After about 3 months of not being able to hear or understand what was being said her world had reopened. She can now get back to socializing with friends, playing cards and bingo. Not to mention what it has given me. The very fact I can once again have communication with mom is immense.I never totally realized how loss of hearing affects your life and those around you. There are safety issues, Isolation, inability to participate in activities just to name a few. I feel blessed and grateful to have met Dean and Deb at Ears to Hear and thank you for taking such good care of us.Sincerely,Tammy and Wanda

Na
Review №22

Dean was super professional, understanding, thorough and kind during my ear hearing exam. I highly recommend Ears2Hear!

Sh
Review №23

Wonderful people! They are very knowledgeable, and always professional and positive! I highly recommend Ears2Hear!

Le
Review №24

My family have known Dean for many years. Our experience has been uniformly satisfactory.

Do
Review №25

Dean is the best! Customer service and attention is outstanding. He certainly goes the extra mile.

Th
Review №26

A place to go to, to have you hearing check Dean and his staff are very professional about what they do. They will talk to you make you feel at home and treat you like you are somebody important they like serving the public

Na
Review №27

Professionally taken care of 👌🏼

L
Review №28

Ok this Dr. Was amazing! Honest about the consultation and ear examination. I learned I was getting too far into the ear with my cleaning methods and swimming with ear plugs could be good.The Dr. Also mentioned how wax prevents infection and swimming with ear plugs in shallow waters could be helpful to ear health.Told of other conditions that could be, but thankfully I had (& hopefully will not ever have) any of those.Excellent treatment and recommend this for anyone needing ear care, hearing tests, hearing aids or a cleaning.Clean facilities, office, waiting room, and friendly staff!Thank You Ears 2 Hear Im very glad I made the appointment with you.Thanks!!!!

Di
Review №29

Dr Eastwood is fantastic. He will work on your issue until it is right. I can hear!

Be
Review №30

In and out very fast and Dr. Dean is very knowledgeable!

Ma
Review №31

The nicest people ever. Dean never makes you feel like he is rushing you. You will never be just a number with him.

Ra
Review №32

I have had nothing but excellent working relations with Ears 2 Hear. My first encounter with Dean Easterling was the result of my telling one of my sons that there wasn’t anything wrong with my hearing. He suggested I make an appointment with the hearing office that was located a couple of blocks from my house. I made the appointment just to show my family there was nothing wrong with my hearing.Dean Easterling was very nice and professional; he gave me the exam. He didn’t make any comments about the exam; instead he suggested we step outside. He had placed a bearing aide in my ear, and I could hear traffic on the road 2 blocks away. That’s the last time I made a comment about my hearing.It was also the begging of a new friendship. Dean Easterling is one of the most helpful individuals I have encountered. I give him 5 Stars in every area.

Av
Review №33

Great man did a great job for for my hearing, l would recommend Ears to Hear to anyone, of which I already have. Avon Fowler

St
Review №34

Great experience and customer service! Would highly recommend this wonderful team of professionals.

Pe
Review №35

While vacationing in Pensacola last week we needed a repair to my wifes hearing aid. Found the folks at Ears 2 Hear and they not only promptly made the repair but were also among the friendliest that we have ever met. Would highly recommend them to anyone!

Pe
Review №36

The audiologist and staff are professional and knowledgeable. They were friendly and helpful in getting the best and most affordable hearing aids for my needs.

FB
Review №37

I Charles had to go get some hearing aids and this doctor has went out his way for me! I’d definitely recommend him to anyone looking for a ear doctor.

Ra
Review №38

I have worn hearing aids for over 50 years and this is the best place to get hearing aids. Wonderful personal service. They are honest and will not rip you off like some hearing aid places will!!

Mi
Review №39

Dean and his staff are extremely knowledgeable on advanced hearing aids. Will be a client forever.Thank you Dean!!!

El
Review №40

Excellent customer service with full attention given to my hearing needs.

La
Review №41

Dean is the best. I am repeat purchaser and he always does right by me.

Do
Review №42

Excellent and professional service. They have improved my life.i didnt know how much I was missing.

Ga
Review №43

Totally respectful, stand behind product, always willing to help regardless of need

Ka
Review №44

My husband has been a patient at Ears 2 Hear for7 years. He has been treated very well & given excellent care.

Ka
Review №45

I was very impressed with the service my father has received since purchasing new hearing aids from Ears2Hear. They go the extra mile to be certain you are pleased with your purchase & that all is working well. We’ve found this to be true not only at the time of sale, but also at follow up visits. I am so happy we were referred here.

Ja
Review №46

Very informative and pleasant experience.

Da
Review №47

It doesn’t get any better when you’re buying hearing aids it’s all about service I always look forward to my check ups everyone on staff is just off the chain nice.

Kr
Review №48

Ears to Hear is a wonderful place with a staff that genuinely cares for your hearing needs. From the initial assessment to discussing device options; they remain patient and understanding for all of your questions or concerns. I suffer from tinnitus and they introduced me to a masking option that was available in the hearing aid which was an absolute lifesaver. Id highly recommend them if you are in the market to improve your hearing or mask that annoying tinnitus sound. Absolutely a top notch company that deserves to be bragged on. Thankful for Ears to Hear.

Bo
Review №49

Great people! Great service!

Da
Review №50

Excellent service and flexibility. Amazimg people.

Ch
Review №51

My name is Kevin Gilg- I’m using Cheryl’s (my wife’s) Google account to send this five star review and recognize Dean and staff at Ears 2 Hear for their exceptional service! In the two years I have worked with Dean I have noticed a remarkable improvement in my hearing- the high quality hearing aids even allow my phone calls and TV audio to pass directly through the hearing aids! Dean has made many small adjustments to maintain and/or improve my hearing aids experience- he is very professional and leaves you feeling well cared for! I would highly recommend Dean and his staff to anyone!

Be
Review №52

Everybody was real nice and very helpful

ed
Review №53

Excellent product. Excellent, Professional help.

He
Review №54

Great customer service.

Ke
Review №55

Ears 2 Hear provides amazing long term service to its clients. I was a first time hearing aid customer 4 years ago when I first went to Dean Easterwood. He performed a comprehensive hearing test and explained the results thoroughly. Then he fitted me with a pair of hearing aides that literally changed my world. I really wish I had not waited so long to see him. During the last 4 years, I have had follow up hearing tests and adjustments. There has been no additional charge for any of these. Dean and his staff are committed to providing the best ongoing care for their patients. I recommend them wholeheartedly.

Ju
Review №56

If I could give more stars I would because Dean Easterwood and his staff are amazing. I received my hearing aides from The VA approximately 2 years ago and have been having trouble with one of them for a few months now. I dont have time to take off from work and someone recommended I go to Ears 2 Hear because they service the brand I wear. Since they are located 5 minutes from where I work I figured I would run in and see what he could do. I AM SO GLAD I DID! Not only did he inform me that my hearing aides were still under warranty, but he also sent it off to have it repaired even though I did not purchase them from him. When it came back they did not fix it, they sent a brand new one. Then because it wouldnt sync with the other one due to needing the info installed Mr. Easterwood immediately performed my hearing test right then so he could install the info so they would sync up. He could have told me I would have to come back on another day because I didnt have an appointment, but instead he unlike a lot of people this day in time understood customer service was a little more important than making another dollar. Customer Service is so important yet so few people offer it anymore. I can guarantee you that this place is all about taking care of you to their very best ability and you wont be making a mistake by giving them a chance. I am definitely 100% a very happy and satisfied customer and will recommend them to anyone!!

Bo
Review №57

I am writing on behalf of my Grandma . She does not know how to go online, this is why I am sending you best wishes to your 10 year anniversary on her behalf and she wanted you to know that she will call your office in Milton for an appointment for her and her sister. She looks very much forward seeing you again.She showed my aunt her hearing aid that she got from you and told her how happy she is that she now can hear and follow conversations again!

St
Review №58

Love this place!! The people here are so nice and work with you to get you what you need and try there best to make it affordable for you. I cant express my gratitude to them for helping my husband to hear good again.

D.
Review №59

Happy 10th Anniversary to EARS 2 HEAR! We remember you from day one and we love you’ll; Thank you for inviting us to celebrate with you; and the best gift we can give is to follow your humbled request to send you our review here on Google! Keep up your great work and service!

Ja
Review №60

I highly recommend Ears to Hear for hearing loss issues. Dr. Easterwood and staff are very professional, who take the time to find the right hearing aid to fit your needs. My hearing test was done in a very friendly and professional manner. They listen to you and understand your hearing needs. The staff answers all of my questions, and are available if I need to have any adjustments made. I would definitely recommend Ears to Hear for anyone looking for a hearing test.

Ke
Review №61

Very professional and caring staff. I came out more educated about the condition of my ears and felt they were just as concerned about my hearing as I was. Highly recommended!

Ge
Review №62

I’m not giving my full name because I do not want to be pestered with phone calls from the staff or Mr. Easterwood.I purchased hearing aids almost 6 years ago at the location on university pkwy for an exborhant price.After using them for a couple years on and off I needed assistance getting them fixed, even though they were out of warranty I agreed to pay the out of warranty cost to have them repaired. I gave them to the staff and paid the out of warranty repair. Then I get a call saying that they manufacturer would not repair them, they did refund my money which I appreciate. However, they didn’t even try to repair them for me. I contacted another local hearing center and paid them just a quarter of the price to have them fixed. It took an hour and then they worked wonderfully.Recently, I made the Decision that 6 years was a good run for these aids. I called another location here locally and went in to see the Audiologist and to my surprise I paid 3 thousand dollars less than what I originally paid ears to hear. I was shocked, plus I got the same warranty.Ears to hears staff can be nice but I think anyone who reads this needs to at least check around before making the big decision of choosing them first. Because I personally found a better option.

Al
Review №63

Wow this place is wonderful! They really went above and beyond to help my husband with his hearing aids. Thank you so much

Be
Review №64

A job well done, and a blessing to the community around. At Ears 2 Hear, real values are still held up to a high standard! Thank you for your wonderful service.

Ha
Review №65

Happy Birthday 2 youuuuu at EARS 2 HEAR! We love to send you our review as a token of our appreciation for your outstanding service throughout all these years. Simply said, great people, great service, great prices !

Jo
Review №66

The efforts of Ears 2 Hear have helped me to regain hearing. Now I am able to interact with my kids more easily. The staff genuinely cared to help me improve my quality of life. I highly recommend contacting this business so they can help you too!

Ja
Review №67

A week or so I needed help with the ear tube domes on my hearing aids and I was a client of another hearing center 500 miles away in my hometown.. I was assisted by Paris. I had lost both and it turned out they were in my ear canal. It is a long story but another clinic in Foley Alabama assisted me in a rude and incompetent manner which caused the problem. After much effort she was able to remove them and replace them with new ones.She had a very professional, understanding and CARING attitude. There was no charge for the service! You can imagine how happy that made me. Ears 2 Hear is definitely the place to go for your hearing needs.

Ro
Review №68

I am a Missionary Worker and needed a Hearing Aid repair this morning after getting back from a trip to Brazil and Mexico. These kind Christian people worked me into this mornings schedule, fixed my Unitron unit, and sent me off with everything looked after. It is a very professional office--the best Ive ever been in--and the knowledgeable staff were a pleasure to be with. Thanks to all of you for your great service.

Ga
Review №69

Very professional and friendly. They go out of their way to provide helpful service! Great people! Thank you!

Ke
Review №70

Very thankful for the continued deep cleanings and tune ups i receive from these professionals. Just yesterday Brian replaced the transmitter (the part that goes into the ear) on my right Moxi Fit hearing aid. Readjusted my programs and my volume levels at each program. With the tap of a button t can hear everything, or another tap and all background noise is gone except the person in talking to. Brian and Dean are Christians and treat you closer than a brother. Stop by at any of their 4 locations. Your spouse and family will be glad you did .

da
Review №71

Friendly and professional treat you well

Mi
Review №72

I love this place, always friendly and kind words and perfect service. Can’t wait to get my new hearing aid. Thanks Mr. Easterwood

L.
Review №73

We love to celebrate with you the 10th anniversary of Ears2Hear and gladly except your invitation to write you a “review”!In short, GREAT TEAM, GREAT SERVICE, we will always recommend you !

je
Review №74

Very nice and extremely knowledgeable staff. Did a great job making impressions of my ears for my in ear monitors!

Ke
Review №75

I got a pair of Unitron Maxi Fits from Dean about 2 weeks ago, My last pair was 15 years old. Being retired USAF, they treated me like a king. I can now hear my wife and can no longer play the I cant hear you card. Each hearing aid is matched to the hearing loss in that specific ear. I wish I would have upgraded years ago. I have recommended them to several people and one has already made an appiontment.

An
Review №76

Great atmosphere and wonderful people...thank you

Ma
Review №77

Very helpful and friendly staff Would recommend Ears to GO

Information
21 Photos
77 Comments
4.7 Rating
  • Address:9013 University Pkwy E, Pensacola, FL 32514, United States
  • Site:http://ears2hearusa.com/
  • Phone:+1 850-476-1502
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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