The Wallace company did an amazing job with a complete re-landscape job including hardscape and all new plants. Mike came up with a wonderful plan and Matt did a nice job with the logistics. They worked in a professional and timely manner, and most of our concerns were handled very quickly. We did have some issues related to communication between their own personnel, which resulted in a couple of mistakes. However those were corrected without any hassle. Now we love being outside in our yard again, and are enjoying all the wonderful comments from our neighbors.
We recently used the Wallace Company to install an irrigation system at our home. The process, from start to finish, was professional and expertly installed. We were impressed with the knowledge of the installation team: John, Nick & Cody. They worked quickly and made adjustments as needed. We had worried that our lawn would be an eyesore after the install; so we were particularly impressed with the attention they gave to putting our lawn back together so that it looked great. The crew accomplished all this in extreme heat conditions that were making national headlines. Weve had one small issue with a sprinkler head; and John was quick to respond and correct the problem. This company and its employees are everything you hope a contractor will be: reasonably priced, quality work and great customer service after the fact.
Great company and a great value. They fixed up the old sprinkler system at a very inexpensive price over the weekend. Pat Baril and his team has really taken care of me.
Great experience re-working and repairing my irrigation system and installing exterior up-lighting. They were on time, efficient and careful working around the existing landscaping. Everything looks and works great. I am very happy with this company.
Pat Baril in his associates have been helping me take care of my well, gardening, watering system, for over 6 years. And to tell the truth, Im retired and gardening is about all the fun that Im having nowadays. They are true professionals and strive to do the best job possible and very reasonable prices. I doubt if you can find any company better in the Pensacola area!
Highly recommend The Wallace Company! Pat was outstanding to work with....accessible, responsive and very accommodating! Highly quality work and competitive pricing. Wish we had found them sooner! You can’t go wrong here.
Hands down, the premier company to work with when it comes to irrigation needs. Pat and his crew were amazing from start to finish! There simply is not enough positive things to say about how well the crew was and how well the system covers the yard!!!
We were looking for a better look to upgrade our landscaping Pat came out did an assessment and recommended a lighting design that would fit our home. The work was done promptly and perfectly. We could not have asked for a better design.On another note the team that installed the lighting was one of the most professional crews I have ever had in any capacity. I highly recommend The Wallace Company.
Pat Baril did what he said he would do, did it when he said he would and charged what we agreed upon. The work was excellentThank youJim E
They did a great job with the installation. Great company to work with! Highly recommend!
Wallace Company was absolutely great with the installation of my new irrigation system. They were very responsive and timely in the installation. Pat Baril, the supervisor, was outstanding in his insuring the installation was done correctly and to my satisfaction. The entire crew was very friendly and professional. Highly recommend The Wallace Company for your irrigation system.
I met with Scott from the Wallace Co. on Feb 26th. We discussed a $10000 job to include a small patio and some landscaping. He took a copy of the plot plan and said he would get back to us in a couple of weeks with a price and design. I called three weeks later and he assured me he was working on my quote. I called again and he agreed to meet us on March 23rd. Scott did not show up or call and I have not heard from him. I just wish they told us in the first place they didnt want the job, we lost a full month.
We use Wallace for our lawn services in Gulf Breeze and I’m always proud to come home when they have been by- they truly take their time and have pride in the work.
Have had them make 2 separate repairs to my sprinkler system, both times they were very friendly, respectful and quick. Would call them again and have recomended them to my neighbors.
Fantastic experience! Communication and work was professional, prompt and expert, all for a fair price. Pat and Jonathon were particularly helpful.
This company out performs all others in irrigation and most others in every other aspect of home owning. We received the best client care, product, and most timely installation of just about everything weve done since purchasing our house. The knowledge, and experience of this crew is unparalleled. We have had quite the time trying to get people to call us back and give us quotes. From the moment Pat stepped on our property we not only felt that we would be happy with their service but we felt he was knowledgeable and certainly personable. We appreciated his honesty and candor and asking questions about what we hoped to do with our yard which meant he and his team had to design around non existent trees, landscaping, patio and fencing. Everything we wanted was accounted for and communicated with across every person who came out to complete the job. I was blown away with the fact that they even took a hose off my husbands lawn tractor that he had been trying to get off for months. Pat came back out after the system was completed, just a week or so after we agreed to go with them, to make sure everything was just how we wanted and adjusted some sprinklers for us while explaining how to do it for future reference before we were ever sent an invoice. I deeply appreciate honest, high quality work and my standards are extremely high not only in product but also in customer service. Both areas they not only met but exceeded. You guys raised our bar and we are so thrilled to have chosen this company!
Pat, The professional and courteous treatment and service we received from all of your staff for such a small irrigation timer replacement job in 2020, has now made Wallace our preferred choice for all future irrigation and landscaping needs. Thank you. Gene BondOur lawn replacement and irrigation upgrade in March 2021, went better than we could have expected. All of the Wallace staff during the planning were a pleasure to work with. Matt’s original plan and estimate was professional and reasonable. Andrew’s crews were coordinated and reliable, and very thorough in the leveling and preparation for the new sod installation. The new sod was installed neatly and efficiently within 48 hours of being cut from the farm. Pat’s irrigation crew made the necessary adjustments to our sprinkler system to insure the best coverage possible from our existing system. We will definitely be calling Wallace for our future landscaping and irrigation needs.Gene and Barbara Bond, Pensacola
Id love to give them more stars as I thought from the moment we spoke they knew what they were talking about and were very polite, professional and thorough. However the response time on getting my quote options back to me have been extremely slow. It takes a week or longer to get responses to my questions. Ive never delt with people not getting back to customers about spending money. We just want sod quotes and date availability for installation.
Stanley and Jason were fantastic. They came out sooner than expected, diagnosed the problems (there were several) quickly and had it fixed in no time. Great company that doesn’t price gouge. Stanley is professional and clearly knows what he’s doing; these guys will be my go to for any future needs with my sprinkler system.
Very unprofessional and aggressive threatening and constant use of foul language they dont think about any other surrounding businesses they just push all the trash on to someone elses side instead of actually cleaning it up
Great service from the Wallace Company. This is the second time Ive used them in the last 20 years. Pat Baril was an exceptional sales/customer service rep and Kevin as the foreman for the installation team was outstanding. Both of them were eager to answer any questions. They subcontracted the well installation to Johnson Well Drilling, which was also good...and the 105 well only took about 6 hours. Wallace was very professional and responsive.
They were absolutely great beautiful job on time great price and wonderful customer service. Kevin the foreman and his team did a beautiful job perfect and Pat my rep has great customer service. Would recommend the Wallace Company over anybody in town. 5 Star rating.
I recently hired the Wallace Company to install a new residential irrigation system with a well. Working with Pat was a pleasure and I was totally happy with the new system. His work crew was professional, hard-working, and friendly. Wallace Company provides quality and timely service at a reasonable price. Pat ensures you are satisfied with the final results and warranties the system. I highly recommend the Wallace Company for your next irrigation project.
Contacted Wallace Co. to repair existing outdoor lights and install new landscape lighting. Showed up quickly. Communicate well from office to field. Prices for lights/labor/service in line with other service providers from what I can tell. Overall a very good experience. Will definitely continue to use them.
I recently had a lightning storm that knocked out my sprinkler system control panel. I called around to various companies and most couldn’t get to me for at least two weeks. I couldn’t wait two weeks having to use an Oscillator trying to cover an acre and a half of land in the middle of summer. I called the Wallace Company, from the beginning they were very helpful and wanted to help. Pat and his crew came out to my house in a timely manner, trouble shot the problem, and fixed it within 24 hours. I highly recommend this company and they have my loyalty for as long as I live in the area.
I moved from Texas, there I knew if I called out a company the people I could trust to do the work. It was refreshing to have service by your company where I felt like I could trust the service. The men who came out were understanding, knew what I wanted and completed the job without issue. Please keep the men you have that helped me, they are prime examples of what a honest company represents. Because of them, I will be calling you all out next time I have issue and I will be highly recommending your company to all who ask.
Weve been customers of Wallace Company for over two years for residential lawn service and recently had a new irrigation system put in with new sod to follow. I cant say enough about the professionalism and great service weve received on all fronts.Lawn crews and staff are very responsive to ensuring needs are met. Even when we had an incident of accidental damage to our fence during regular lawn maintenance, they were quick to take ownership and make it right.Pricing is middle of the road and very fair (not the cheapest, not the most expensive), and their customer service has been outstanding.
I cant comment on the work they do because I cant even get to that point. I made appt to get an estimate and they did not show up. I called and Scott apologized and requested to reschedule. I did and then we met and walked my yard to discuss what I wanted. He said he would get back to me. That was at least a month ago. I guess they dont want my business. Very disappointed.
Excellent Customer Service! Experienced Professionals!Stanley and Martin showed up to my house, diagnosed that I had a faulty pump and were able to install, and test a new pump for my system quickly and efficiently (less than an hour). They are professionals with unmatched experience! They exceeded my expectations by helping me set up my RainBird monitoring system for my sprinkler system and checked all sprinkler heads in both the front and backyard.The Wallace Sprinkler Inc provided a service beyond my expectations, Thank you!
I highly recommend The Wallace Company for installation or maintenance of sprinkler systems. They are experts on lawn irrigation.I had an older system that needed to be almost totally re-done. Starting with Pats estimate, everything was handled promptly and professionally. My technician Alan was extremely knowledgeable and through, and it was obvious he took pride in his work. I am a local Realtor and will not hesitate to suggest The Wallace Company to anyone with irrigation needs.
They came out did an amazing job, I had a few questions after the install and they were very helpful and everyone I dealt with was professional.
The process was seamless and easy from start to finish. Quality work and reliable technicians. I am more than satisfied with the irrigation install and service. I am glad I chose to go with The Wallace Company. Knowledgable and very responsive.
Lightning stuck my home last week, frying the sprinkler timer box and other parts of the system. Alan and Nick were the must courteous, respectful, knowledgeable representatives of the Wallace company. I highly recommend them! ( ECUA told me they turned the water off 2x???? How do you double off a system? )
The Wallace Company did a great job installing a new irrigation system. The prices were great compared to other companies in the area. Would definitely recommend!
The Wallace Company cuts 2 properties within our company. Josh is always available for answering questions, the crew does a great job and cleans up. I have referred them to many friends to The Wallace Companyand they are happy too.
Pat was a pleasure to work with and got us a great deal on our Christmas lights!
Great job. Nice attention to detail. Something came up during the install and it was quickly handled with no hesitation. Sales rep (Pat) was a joy to work with. He, as well as the Wallace reputation, made the difference on competing bids. Thank you. August 2019.
The experience was great! From getting right back to us with a visit and a quote and working with us for a price within our budget we were extremely pleased. Not to mention the installers were very professional and Pat reached out to us after installation to make sure we were happy. Pat even came out (after dark) and adjusted our lights to make sure our property looked its very best. The price was very reasonable for the work we had done (complete front and back redo). Thanks so much to Pat, the team and the Wallace Company for helping us out!
Hired The Wallace Co. to do a well, pump and sprinkler system. Pat Baril, Stanley, Martin, Johnathan and Chris were all very professional, courteous, and knowledgeable. They do charge a premium price, but they back it up with premium work.
Top notch company with the depth of experience and resources to bring success to any project. Customer focused and with you all the way from project development to final inspection. Absolutely recommend them to anyone that wants the job done right!
The Wallace Company did a fabulous job from the well, pump, sprinkler system, grading, sodding, and placing and planting all the shrubs, trees, etc. Vic, Martin, Stanley, Sr. I have known for many years and have always used their services. The addition of Ben was a fabulous asset! He is great!
I thoroughly enjoyed the experience working with Pat. Not only did he make recommendations for lighting, he brought the fixtures to our home and showed us how it would look. He is very responsive, always on time, and follows through with all of the details to ensure a perfect job. His crew works hard to get the project completed, and when we ran into an issue, they quickly corrected another companys error and finished the job. I highly recommend contacting Wallace, and should we ever need additional irrigation or lighting needs we will certainly would call them first.
I couldnt more pleased with the serviced I received. Thanks to Pat and his crew. Great company!
Needed supplies they had what I was looking for at fair price.
I work here. Been here about 6 months. Its been a growing experiance for me. Starting to like it more and more. The owners are easy to work for and appreciate hard work and work well with adjusting to personal matters in my life like me being late 5 minutes almost every day. On a scale of 1 to 10 at this point I give it a 7 but I believe that number will rise
I was a potential customer but Never called me back after leaving message with whomever answered the phone.
The Wallace Co. did an HOA landscaping job for our Community that I oversaw. It was great experience from start to finish, and their service after the job was completed has been outstanding.
The Best service and job!! Very prompt and they found my problem in just a few minutes. They had knowledge of both my pump, and irrigation system. And the cost was surprisingly Great! The only Company for me!!
Always great service, great attitude, solid pricing for the work performed!Thanks for the quality of the work done!
Requested service on sprinkler system and scheduled 5 days in advance. NO call from Wallace to confirm so I called them to confirm day of. It should have been in the morning. I get told they had an “emergency job”.... must be something that would pay more. To not call and try and reschedule is not a good way to run a business!
Pat did an excellent job during the estimate and installation of landscape lighting for the front of our home. He was professional and knowledgeable on what he was doing.
Seems this company uses its past reputation to rip off unwary customers. 2 years ago they quoted me $1200 to replace a sprinkler pump. Quoting their discount price of $850 for the pump. I ended up buying the exact pump for $342 on Amazon and installing myself. Remembering their fair prices and good workmanship from 25 years ago, I decided to give them one more try...Recently, the $1000 quote received for a $300 smart sprinkler installation included 3 generally worded sentences with incorrect or no part numbers specified. Asked for detailed quote with adding a zone with pre-existing plumbing and sprinklers and a line up to some deck plants. I got the same quote with an added (non-detailed) sentence adding another $1200 to the $1000 already quoted. Asked (again) for a detailed quote with addition of a $100 inline flow meter including part number. Revised quote was exactly the same as others but included additional $350 for the meter. Now they want $2750... 8 times the DIY price ...and possibly with cheap replacements since they wont specify model or part numbers! When queried again about detailed quote and $250 for 15 minute labor charged, I was emailed: Were not interested in your system anymore. Sorry for the inconvenience. Evidently, Wallace now hides their ridiculously bloated or inexplicable charges with vagary and deceit. Sad to see another local company go this direction.
Great job putting in river rock paths in my backyard. Workers were very good and did a great clean up
Morally corrupt
Brian did an outstanding irrigation job for me yesterday after my pool installation earlier this year. I have a full acre. He tuned up my front yard and did a brand new install in my back yard. Excellent work all around. Installed new clock, ran me through each zone. Reviewed programming. And went over and above the call in all areas. On top of that his prices were ultra competitive. YOU CAN NOT DO BETTER THAN BRIAN!!!
Wallace is your go to for any landscape job! Give them a call, you wont be disappointed!
One of your trucks was speeding through my neighborhood on Government St, Gulf Breeze. Very wreckless!
Not satisfied with Wallace Sprinkler Inc. called and set an appointment for a technician to come to my residence, the lady set the appointment for the next day and gave me 1;00pm to 6:00pm window, not one showed and no phone call. i called today and she was not at all concerned about this issue. She stated she would call back and now 4 hours later no call. I wouldnt recommend this company for anything, if this is the way they treat there customers. And as far as their receptionist, she should find another job, she isnt pleasant at all as a customer service representative.Billy
Had a good experience with The Wallace Company during the HUGE public landscaping project on Via de Luna on Pensacola Beach.Courteous crews where glad to explain what they were up to to residents and passersby.
I work here and it is the best co. To be with they are family to me.
Great experiance, staff was great, lights are incredible
Stanley at Wallace takes care of all my irrigation needs and I never have a thing to worry about. He understands the residential needs and tunes the system perfectly.
Such a fantastic venue.
After Wallace Sprinkler Inc had set up a spinkler system on my property I called them lastThursday for some needed service to my control box that was not working correctly, a leakage of a sprinkler head and low spraying coming off 3 or so other heads. The office clerk gave me the field reps number who I called and actually spoke with. He said he had another service call in my area the following Thursday and would be over in the morning so I took that day off to be there. I then called the day before Wednesday to confirm him still coming but now the Field Rep did not answer his phone or return my call after leaving a voice msg. The next morning I called him about 8am but he never did answer his phone or show up. I stopped by their office later that morning about 10:30 to find out why this had happened but the office clerk said the owner and the field rep could not be reached nor have either of them contacted me since. Im left to believe that theyll come out and set up a spinkler system for the BIG payoff but not to be bothered with any needed maintenance afterwards. Live and Learn
I have called and texted them for 3 WEEKS to provide an estimate to do weed maintenance in my lawn. Several conversations, and still I have NO estimate. Absolutely terrible communication, always putting me off on someone else. Terrible!!!!!!
Over priced. spent as little time on my property as possible. edging was sad.
The crew is amazing. I also appreciate the attention I get when I need something quickly.Thanks guys!~Gina