Extremely efficient site with a great selection of my favorite Bourbon . Delivery was speedy amd none of my product was damaged. Would highly recommend.

TERRIBLE customer service. Placed an order. Waited 10 days because I hadnt heard back. Contacted them via email - no response. Called and left a message - no response. Called AGAIN - STILL no response. Now theyve cancelled my order all together. I dont feel comfortable that they have my credit card information given the terrible customer service theyve shown. I wonder if they are just a scam at this point.

Delicious and highly sought-after aged whisky from this Seller...

To be honest I was a little bit concerned at first. I searched for this product all over my area and the Internet and could not find it. I found it on Wine to Ship and ordered it. Then I saw a couple negative reviews and got a bit concerned. I made a phone call to the company and it was then returned by a lady just a few hours later, I told her of my concerns and she was very diplomatic and mentioned a lot of the time it’s FedEx. They got the item out that day and I tracked the package throughout the week. There were tons of delays and it had nothing to do with this company and everything to do with FedEx. I am extremely happy with this company, I will be ordering from them again and I will be putting this review up everywhere because it appears they’ve gotten a bad rap due to shipping and policies of other states and I don’t think that’s fair at all but I think they’re a great company, I will definitely be ordering again without fear and you should order from them as well!

I ordered several bottles of whiskey over 3 weeks ago. After 8 days with no communication I emailed and called. I was one of the lucky ones and got a response. They said give it another week with the pandemic going on. I said no problem. Well here it is 3 weeks later and nothing. Credit card is not pending, which is good. But no one bothered to let me know they didnt have my product. And now they are sending me emails trying to sell me other products. This is a very poorly run business. Run dont walk the other way. Would give 0 stars if I could.

Great service delivered on times and good online order...

Received my order on time. The price was too good to be true but it was. I don’t know what all the bad reviews about. Chelax people and drink some Don Julio Anejo. 😂

Received a delicious and highly sought-after aged whisky from this Seller. Customer service kept us informed about delivery delays, will shop with them again!

Extremely efficient site with a great selection...

Great Online Service ...Large Collection...

This place is amazing. My wife and i are huge tequila fans. Not only did they help with getting the exact tequila we wanted but they made the process very easy as we are not very tech savvy. Everything arrived on time and in perfect shape. Thank u guys so much. Well definitely be ordering from yall again!

I am very impressed with this vendor. I had been searching for a certain wine that my mother loves and was having a hard time finding it. I finally found it online, but then discovered that many vendors dont ship to NC. Winetoship had the wine in stock and they ship to NC! The shipping cost was very reasonable and the wine arrived in about four days. Fantastic! Thank you.

Great Selection and service...

Wine To Ship was one of the few places I found online that had black sambuca and would ship to Ohio, and it only took a few days to get here. I was a bit worried about how it would ship and if it would arrive unbroken, but I needn’t have worried. It was well packaged and arrived perfectly intact. Wine To Ship informed me ahead of time that someone who is over 21 would have to sign for it, and I appreciated it. I’ve already bookmarked their website, and I’ll definitely order from them again.

Horrible customer service. Ordered 6 bottles of wine waited 14 days and received no communication from the company as to order status. Sent customer service an email requesting order status update and received a very rude response from the company which did not provide an answer to my question. After several emails with customer service (all extremely unprofessional) finally received an update on my order. Definitely do not do business with this company. They need to receive customer service training and provide much better service. I understand why this company has an F rating from BBB, I just wish I knew that before I ordered.

This is a great way to get alcohol delivered right to your door. I enjoyed the good selection of wine! The packaging was secure and shipping was fast. Will definitely use them again!

I ordered 4 bottles on Wednesday evening and received them in perfect condition via FedEx on Sunday AM (regular shipping). I would definitely buy from them again.

Cannot give half a star or I would. Reading other comments, it seems they do not respond to orders immediately. My order on Dec 8th was only responded to yesterday, Dec 22. My Husbands Christmas present of Spanish Brandy cannot be supplied, but they wait 14 days to tell me, now its too late to order it for him elsewhere. After contacting customer service I didnt even get an apology, just an excuse. Dont waste your time on this company, go elsewhere to avoid disappointment by your order being ignored!

Extremely efficient site with a great selection of my favorite beers and whiskeys. Delivery was speedy amd none of my product was damaged. Would highly recommend.

Horrible customer service, I ordered a case of Amarula and every single bottle was one solid mass inside. I have tried to reach out to the customer service email x 3 without a reply and have left 3 unanswered voicemails.

Company appears to be a fraud. Placed a $500+ order 10 days ago and have not received any communication and no shipment information. I have called twice and emailed 3 times with no response. In reading other reviews it looks like eventually I will have fraudulent charges on my card. Cancelling card and disputing charge now. Google please delist!

This company is a fraud, never do business with them. They will not respond to phone calls or emails. I had a order with them since Nov 8th 2020. It’s never shipped. Other than confirming the original order not a peep after multiple attempts to contact them. Check out their Facebook reviews same story. Terrible company and multiple claims of fraud.DO NOT DO BUSINESS WITH THIS COMPANY.

They never responded to email and never shipped my order. They kept my money more than one week. Bad business!!! Dont buy from this company!!!I changed my feedback because the order was finally delivered. It took 19 days for trip within Florida so 3 stars are fair for that.

This company has proven to be incompetent. We understand there are covid-19 delays but thats no excuse to leave your customers in the dark about information on their order, make us pay $20 for shipping and dont hear a word. Maybe the staff is too busy getting high of their own supply. Just simply pathetic! I want my money back :( DO NOT BUY FROM THIS COMPANY!

Good ppl great service and Mercedes is great

I just had to commend and applaud the personal attention and care my order was given by Ms. Mercedes at Wine To Ship!!!Ms. Mercedes stayed in touch with me insuring my complete satisfaction. And she gave my special event order the level of attention you might only expect to receive from a concierge type business.I do not do reviewsbut I personally felt this quality of service had to be acknowledged.Thanks again Ms. Mercedes!!!

I so wish I had read the reviews before ordering. I placed an order to be delivered to a friend who had lost her husband. I was supposed to receive an email when the wine had shipped. After three business days I called. The first time, no answer, I left a message and received no response. The second time a woman answered the phone and after putting me on hold for ever, she finally came back and told me that they were out of stock on the wine I had ordered. I asked to cancel the order and she said they would and then promptly hung up on me. The next day on my answering machine she left a partial message saying that this message was from Wine to Ship, then hung up without saying anything more. I had to make alternative arrangements to have wine delivered to my friend. Today I received an invoice stating that the wine from Wine to Ship had actually shipped. Now I have to contact the credit card company and dispute the order as someone has to be home to sign for the wine and the lady that it was for will not be available. They do not know what they are doing, stay far, far away!!!!

Communication was a little sketchy and credit card got hacked during the purchase. That said, My order was billed, filled and delivered in a short time. Perfect scotch!! Thanks a lot

The only reason I gave them one star, is that you have to do that in order to write a review. I placed an order for an item that was In Stock per their website. I have sent three e-mails requesting the status of the order and have not received a response. I tried calling the number on their website and they do not answer (and their voice mailbox is full). The Better Business Bureau has received numerous complaints about them and says they are not accredited.

I cant believe Im still waiting on my products...since the beginning of april, I ordered.. here we are at the end of May and NOTHING, still. I would never ever ever order from this company. They give you a customer support line, no one ever picks up or calls back.Really wish I didnt order from them.

I ordered 3 bottles of discontinued scotch and received exactly what I ordered in a timely fashion. Their communication was poor, no confirmation email, but when I called she said she had just completed the order and I then received an email with tracking #. Would do business with them again.

Quick shipping nice way to get your favorite drinks these days

The friendliest staff, helpful and knowledgeable. They work hard to keep your business.

Absolutely appalling. They sell liquor they dont have. They have no knowledge of what theyre selling. Communication is a joke. You can never get through to anybody on the phone and emails are one or two word responses (eventually). I also have some doubts over how secure their payment system is. In short, a complete disaster. I can definitely not recommend.

I bought some good whiskey from them, it arrived pretty quick and in good condition.

Terrible store, they do not have many of the bottles they say they do on the website. I wouldnt trust them!

Shipped on time and was a good price with Great customer service!

How do you give less then 1 star? This company is horrible and there customer service is even worse. It took 3 weeks to my order and when it comes its wrong. It took me 3 days to a response from an email has how to send back the wrong order and get the correct products. Have not yet received a phone call but Ive called 3 times. PLEASE DO NOT ORDER FROM THEM!

Love this site! Friendly service and vast selection!

I have read negative feedback but most of them I think the reason are they are expecting too much from the seller. These days, once you opened an account, logged in, ordered, you can track and it is very clear and straight forward since all information is in there. I ordered one case of Remy with free shipping. The order was processed, shipped and delivered in one week and there wasnt any issue. I would highly recommend and I will definitely purchase again in the future.

So I put my order in and then looked at reviews AFTER and I was so freaked out and worried about ordering from this place.. well turns out they literally shipped my package HOURS later and in GREAT packaging, I honestly cant say enough good things about this place!! Will continue to order everything I need from Winetoship from now on. THANK YOU

Placed my order on May 5. Everyday I checked the status, which was processing until May 12 when I received an email with tracking information stating my shipment would be delivered by end of day May 13. Waited all day for my shipment and kept checking with FedEx then the status changed to pending, which is the current status as of today. WTS got my order status as complete but have yet to turn it over to FedEx for shipping. It has been five days now and I have contacted them several times by email with no response from them. I just called, but no one answered, so I left a message asking for merchandise delivery or a refund. Wish I could give 0 stars.

I love this place. I have been shopping here for wine and spirits for years. The staff is always helpful and friendly.They also have a great selection of Spirits...from the commonly found/ reasonably priced to the rare and pricey. Their prices and selection are great.

This company has a 2.3 star rating and has been open for ordering for two years. That alone should tell you something. Dont risk the headache of having to do a charge back when they dont deliver, or are ignored. Just go to a reputable site to begin with.

Great experience--ordered 2 bottles of Whiskey, showed up on time (i wasnt there to sign both times). They promptly called FedEx when i asked to pick it up at location and got everything squared away.

I used this site a week ago and got exactly what I ordered in a timely manner I order the peanut butter whisky I been looking for forever it was Soo good I loved it I also emailed them to check on my order and they responded back within 24 hrs I understand everyone has the bad days but there are also good days as well I truly appreciate the kindness the customer service had I spoke with Lisa thanks so much guys !!!

I ordered rum for a Christmas present. I received an email that my order was on back order and they gave me the option of cancelling or keeping order open until they received shipment. I called and got an actual live body to help me with a question i had on the back order.I am so glad i kept my order open for the delivery arrived that same day and they emailed me back saying my order had shipped. I received my order within 3 days and everything was packaged nicely. I will order again

They have no inventory, we have ordered from them a couple of times and yet to receive an order. I orderd a drop shipment for a friend as a gift, the occasion came and went, didnt hear a word from WTS until I emailed them. Verify that they have the products you are requesting before you pay for the order.

Great place! Great wines at the lowest prices. Great recommendations and a very knowledgeable staff!I would highly recommend wine to ship

Could not be more pleased. Found this website and reviewed their offerings, excellent prices, and selections. I placed my order on the 15th of December, which was a Friday. On December 21st, the items in the shipment are sitting on my bar ready to enjoy and give as gifts. Very well packaged. I got exactly what I ordered, at a very good price, in a timely manner. Very good shopping experience all around

UPDATE: Finally heard back from them 3 hours after my original review. They called me back and said there must have been an error with their automated emailing system. They also said the bottle I ordered wasnt in stock and so it would be shipped tomorrow (3 days after I ordered it an paid for 2-day shipping). At this point Im just happy to cancel my order and take my refund from them and move on.ORIGINAL: I placed an order 2 days ago and didnt get a receipt via email. So I have called them 4 times, at first the voicemail said it was full. So then I emailed them, and its been over a day with no response. I called again today and now Im able to leave a voicemail, but havent heard back all day. Definitely considering the possibility that this site is a scam. My credit card was charged, but theres no communication coming from them. Please contact me and Ill update my review.

We received a lovely gift in the mail. It was packaged perfectly and signed for by fed x. Never had a liquor present delivered before. Very nice surprise.

Fantastic customer service and quick to assist! Very prompt response time and product pricing was lower than most places I’ve searched! Very happy to have found a company that suits my needs and is so helpful! Can’t wait to order from this website again! :)

Picture On website shows full size bottles not 1.87 ml . Charged 95.00 for 24 mini bottles. Charged 40.00 to ship . Tried 3 times to call and leave message before it’s shipped and emailed 3 times no answer. Please try to not do business with this company. Check out better business bureau!

Excellent customer service. Ashley was very helpful and super responsive! Got a bottle of bourbon I could not locate here in Tallahassee. Bourbon was well priced and shipping was reasonably priced and fast!

First order went thru fine,now my reorder is just stuck like all the others have stated, zero replies after two phone calls and three emails. This will be my last order,I dont spend my money with companies with no contact for support...

Paid way too much for express shipping. Wrote them the day after it was supposed to have arrived. They responded saying theyd found out the day before (the deadline to arrive) that the wine was unavailable. Since then theyve taken days to respond to any emails, they have not sent any wine, and they have not refunded my money. This site may be a good option if you dont care whether the order actually arrives or whether you can get a refund/replacement when orders get forgotten.

Friendly staff and large selection. Best liquor store in the Grove. OK, wine to ship is a great wine store, they have some amazing items. The store looks like something out of a Great Wine Stores of the World book.

Nervous after reading some of the reviews however my product arrived with no issue and it was the correct product. Tracked easily through fed ex

I ordered some bottles of a liquor which was not available anywhere in this state. The shipping was fast and the bottles arrived in perfect condition!

I read a lot of negative reviews and got worried. However, they responded to my email in less than 24 hours (but I couldnt get through by phone which also really worried me, leading to the 4 instead of 5 stars) and explained the order status change (it went to hold due to the item being out of stock even though it was in stock when I ordered it). My order shipped a few days later and it was the correct items and quantity. Overall, good experience.

I ordered 6 bottles of 90 proof parrot bay rum and only received 3. The other three are 41%. I have made calls left messages and sent an email with no response. I feel the lack of communication on my wrong order is unprofessional and I feel ripped off. I won’t buy from this company again.

I ordered on 3/29. Requested 2 day shipping in order to have by 4/5 for a Wedding. The order came to about $352.00. The next business day my order was place on hold. I told them whatever they didn’t have in stock, forget it just send what u have. No reply No emails No calls No order. The reviews are true! I didn’t see until after I ordered and my card promptly charged.

My experiences mirror what everyone else here says: no confirmation email, no follow-ups to my calls and emails, and yet my card was charged very promptly. Its been over a week since my order was placed with no word whatsoever, but judging by the other reviews here, I might just get my package. If/When I do, I will adjust my rating.*Edit* package received and satisfied!

My credit account had fraudulent purchases after I submitted my purchase. Be careful if you order from them you should be checking your account.

Shipped on time, great packaging, awesome customer service

Recommended by a friend, well worth it, thx guys :)

I had a hard time finding a product locally, and the only two stores near me that carry it have it for $30. I found it on winetoship for $20 and since I was buying 5 for holiday gifts, it saved me a lot even with shipping. I accidentally closed my browser without entering my email (oops), and worried when I didnt have a way to get confirmation number. I contacted their support, and had a reply within a day with my order info and shipping date. The package arrived in a couple of days, on a weekend, and it was packed super well. In the box were trays of rigid recycled cardboard shaped to cradle wine bottles. I have nothing but good things to say about this company. Just a note to check their FAQs page to see if your state allows wine shipments; mine allows wine but not spirits.

I ordered 4 bottles on the 10th, it says it is on hold, no confirmation email and when i email them to ask about it theres no reply. No answer when you call but they took my money immediately. Still waiting, this is ridiculous. At least let your customers know and updated? Definitely scam.

It took 2 months to get a repose from numerous voicemails and emails and the response was they had to cancel my order with no explanation or apology.

Bait and switched. Showed multiple pictures of 1.5L bottle during the sale but when you purchase and it arrives it you receive the half sized 750mL bottle. Make sure you are aware of bottle sizes and read the fine print because when you complain they ignore you.

Placed an order on 2 day shipping. Two weeks, two emails, and three phone calls later, my order is still pending. I understand that system errors happen. But the absolute lack of response from anybody through two separate contact mediums is inexcusable.

Delivered on times and good online order, Stopped by for their grand opening, and I was blown away with the great service, atmosphere and overall wonderful experience of the whole team at Wine to Ship Company! Not only did they have great wines at great prices

I placed an order and never received an email for it being shipped, so I emailed asking about it and winetoship replied that they had to order it specially for my order and said it would be shipped out by wednesday. waited a couple days after wednesday to ask about the order and where the tracking info?? They replied saying that it never came in and my ordered was cancelled. I went to check their website and they still have it as if they are trying to sell it!!! UPDATE YOUR WEBSITE SO THIS DOESNT HAPPEN AGAIN!! NO STARS!! but since i couldnt leave a review w/o a star, i had to give 1

Shouldve read these before I placed my order. Havent received ANY communication about my order. Voicemail is full is the only response when I call. Honestly, is this a scam? Even if I get my order, I will likely never order from this company again. Avoid like the plague.

Do not buy from this website it’s fraud they took my money and did not send any confirmation and they will not answer your calls or emails I had to call my bank to try and get my money back

Zero returned emails or phone messages. Ordered Bourbon and Scotch in a trial order and everything came thru fine. 2nd order they sent a 12 year old scotch in place of the 15 year old I ordered and paid for. BUY AT YOUR OWN RISK. THEY HAVE A PATTERN OF HORRIBLE REVIEWS FOR A REASON. Zero responses to 2 emails and 2 phone calls over 2 week period. Will not spend another dime with them.

Great service

I have ordered from them once before it worked great! Soooooooo I ordered again! They canceled my order, took my money, and currently still have it! Cannot get a hold of a single person for a week now and they still have my money! I left 5 messages and like 8 emails, even tried to contact on Facebook! Just ship my order, is all I want.... at the least send my money back! You spend 100$ on an order at last give, some, customer service!

Unfortunately I came here AFTER I ordered. They really take your money with nothing to show or an explanation at all. Just plain petty theft.Came back to say...read the response they sent me...a year later. Speaks volumes to their service. Stay away theyre scamming for credit card numbers. Still no order to date. I was told it went to a neighboring state. Wow just wow. The incompetence is unbelievable. No answers. No refund. No product. Just a try us again and well get it right. Class action lawsuit otw

I should have read these reviews before I placed my order. I recently plave an order, but like you all said; absolutely no communication! My orders status is on hold. I tried writing and calling to find out what this means, but nothing. I was looking for reviews to find out if this is even a legitimate company. I still have some reaction time, but if I cant get my order by May 2nd, it seems like I wont be able to cancel it. UGH! I despise poor customer service!!Heather

Placed an order on May 8th, received no confirmation email. I got lucky and found my order number and it says ON HOLD. I think Im going to need to file a claim with my credit card company. I will never use this site again and advise anyone else against it!!!

They don’t ship what you order checking my card everyday to make sure the charge isn’t going threw blocked them on my card... items never shipped to me!!!

Be sure to read all the ONE star reviews, all say the same thing and mirror my expertience as well. Delivery is a huge issue and “customer service” is none existent. I would suggest using other options available.

I placed an order for 2 bottles of scotch & received only one. I called and told them I only received the one bottle & was told they would ship the other when it was in stock. I placed this order in November & still have not received my other bottle. I have called numerous times with no answer, the voice mail is always full & no one has responded to my emails either. Terrible customer service & I’m still out my $$!!

BEWARE!! They bait and switch. Pictures and prices are not correct and they don’t have what’s listed in stock. They also do not ship quickly and have TERRIBLE customer service.DO NOT WASTE YOUR TIME AND MONEY.

When and if I get my order, I will never order from them ever again. After one successful attempt to leave a voicemail, 3 unsuccessful attempts to leave a voicemail because the mailbox was full and multiple email sent and I heard nothing from them. At this point I don’t even want the product I just want my money refunded. They definitely did not hesitate taking the money out of my account, about $113. I placed my order December 16th and here it is December 26th, unexceptable for a business but it’s a lesson learned!

This has been one of the Best experiences for me to get something delivered.

I ordered two bottles from them that didn’t show up THREE times. I couldn’t get an answer from anyone at the company as to why it wasn’t shipped on time or where my order was. I’m still in the process of trying to get a hold of someone to help me so I can get a refund. They say they are open 24 hours a day but when you call you get a voicemail saying their hours are 9-5 central...this has been one of the worst experiences for me to get something delivered.

Ive called and emailed this company after placing $150 order with no answer and no shipping details. Its been pending for 5 days now. 2 emails and 4 phone calls later Im about to claim this is a fraudulent company.

Took 6 days to tell me they didnt have an item listed as in stock when I ordered. Left me without a birthday gift. Im screwed.

Great people, fast drlivery. Ive bought from them many times.

Customer Service does not exist - Communication is poor - no confirmation email or tracking - However they take your money quickly...After placing the order and getting no communication (12/14/2018), I started reading internet and better business bureau reviews (the reviews are Horrible looks like they are fraudulent).I contacted winetoship via email and phone with no response - the voice message says they are not returning phone calls.I was so sure I got scammed after reading everything - So I disputed the charges with my credit card company.Then on December 26, 2018 I get an email from Fed Ex saying - someone over the age of 21 needs to be home on December 27, 2018 to sign for a package from Pensacola, Florida.Well Fed Ex shows up, I sign for the package and open it on the spot thinking I was going to be a substitute and not the real thing...Im Shocked - 2 bottles of Baileys Salted Caramel liqueur in the box just as I ordered...I contact my credit card company and tell them to let the transaction go through as I received the product as described.The reason for only 2 stars is - I despise internet sales companies that have poor customer service and poor communication...Communication is the life blood of any internet business no matter what they are selling... If they cant do that right, they dont deserve my business.They had every opportunity to get 5 stars but:-1 for no confirmation-1 for not returning emails or communication-1 for wasting my time and having to deal with the lack of confirmation and communication.Product is Excellent - Business Practices by this company are clearly mismanaged

I tried placing an order of centenario reposado totaling 91.13. The system stated that my card was decline twice. My card is showing a pending charge of 91.13. I never received an order confirmation or receipt with an order number I have called left voicemails and emails this company is the worst

We placed an order for two bottles of Remy Martin XO on 1/28/19. We did not receive a confirmation email, but our credit card was charged. We called and left messages with no response. We will contact our bank tomorrow to cancel the transaction and flag the website as scammers! We will never order again and will notify family and friends to never order from your website!

This is the worst and NOT committed as promised. When called the number listed on the website no answer or call back. I HIGHLY NOT RECOMMENDATED BECAUSE OF THE CUSTOMER SERVICE. This what their email response and stated:05-04-2018 Your order is expected to process and ship on Wednesday May 9th, as we are awaiting a restock on this item to fill your order. I hope this information is helpful and I apologize for any inconvenience this delay may have caused.05-12-21018 Unfortunately, the Patron did not come in until late Friday (May 11), so it will be processed and is expected to ship on Monday (May 14). I apologize for any inconvenience this has caused.05-22-2018 We are currently awaiting a restock of the Patron. We expect it to arrive and ship out tomorrow (May 23). I apologize for any inconvenience this has caused.What Happen to the Friday May 11, 2018 shipment which suppose to be process on Monday the 14th for my order?????

I purchased a bottle of Johnny Walker Blue on June 13,2018 for my brother for Father’s Day paid for two day shipping to arrive Friday June 15, 2018 but it arrived after Father’s Day. When I requested a refund of the shipping charge this company refused stating that the item didn’t ship until June 14th and the 2nd day fell on a weekend . None of these terms were outlined in the shipping terms and conditions so basically they ripped me off and don’t care about the fact it was a Father’s Day gift which arrived after Father’s Day! Never will I order from them again and neither will anyone I know. BAD BUSINESS PRACTICES!!

In addition to a great selection, and the lowest prices.

I was double charged on a purchase n have been running around trying to have the error corrected. Im upset I have to give them 1 star.

This is the most comprehensive collection of single malt scotch Goodcustomer service. A few tips.