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The Pawn Shop and Tax Service
1802 W Fairfield Dr, Pensacola, FL 32501, United States
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The Pawn Shop and Tax Service

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Mi
Review №1

Jon and Courtney are awesome and amazing to work with. We are absolutely sure they are the reason this pawn shop has such high reviews. Keep up the good work you guys, you are a great couple!

Ti
Review №2

They are the best around. ALWAYS give me what I was asking and never turned me down or expected me to crank a tool that I could barely carry on my own. So if you are trying to get the most out if what you have this is the place to go!! Thanks guys for always helping and being so respectful!!

Ma
Review №3

They were so nice and very helpful by far the best pawn shop I’ve ever felt with

Ce
Review №4

This has to be one of the best places I have ever worked with! Jon has always been A plus I customer service but the entire store is clean and well run. I ended up having a small issue with my new tab and they quickly and professionally were able to help me figure it all out after I purchased it! Who does that? Thats what I thought no one. Hands down the best place to go.

Ma
Review №5

Ive been coming in here awhile weather it be buying guns or pawning items and I can say this is the best pawn shop I have ever been to! Jon will treat you right and will never insult you like a lot of these types of places will. Very family oriented shop and it shows in their flawless customer service!

St
Review №6

Great Deals!!! Large selection of firearms!!BEST PAWN SHOP IN TOWN!!

Da
Review №7

SORRY, THE BAD REVIEW WAS MEANT FOR CAPITAL PAWN, NOT YOU GUYS!!These guys are very straight shooters, knowledgeable about firearms, and I left happy with the deal I got. I also accidentally forgot a very valuable speaker there and they put it in the back for me after calling to let me know if forgotten it. SO SORRY FOR THE BAD REVIEW, IT WAS A COMPLETE MISTAKE! NOW ONTO CAPITAL PAWN....

Ri
Review №8

This pawn shop helps to their maximum ability best prices and services available

Mo
Review №9

Great customer serviceGreat pricingClayton is awesome guy. Go ask for him

DA
Review №10

Good and honest service. They dramatically low ball the price even if the offer is fair.

As
Review №11

Well, where do I start?! I’ve been filing my taxes with The pawn shop and tax service since 2008 (12 years) even before I had children of my own. From the first moment I stepped foot in the door I felt so comfortable and right at home. Privacy and confidentiality is always respected and you’re never just treated as a number or a dollar sign. They are very thorough and will make sure that all of your questions and concerns are answered and your mind is at ease, all while ensuring that you get the maximum refund . Everyone there has the most beautiful sprit and if by chance any consumer was to enter not in such a good mood, I guarantee by the end of your visit you will feel wonderful. I so love these guys Courtney, John, and mama. The best second family a girl could ever have. Y’all Rock🥰

W.
Review №12

Its a great place to go and Shop and if you need to pawn something theyre give u a great price the workers are great people

Ro
Review №13

Great selection of firearms and great prices. These guys are very friendly and knowledgeable. Whether you need to make a pawn, get your taxes done, or just making a small purchase, they will get you taken care of.

Dr
Review №14

John and Courtney are both very professional and knowledgeable about all of the products they carry. In a time of need I brought in a couple items and they compensated me very fairly. They also have a very large selection of guns/firearms all in great shape. I will only use this local small business pawn shop / tax service in the future.

Ph
Review №15

This is my genesis experience with the shop and, upon entering, I was instantly taken back the amazing customer service. Mr. John and Mr. Clayton provide a family & customer oriented environment. I would recommend that everyone come here for their Pawm and other assorted needs. There is no better place!

Ju
Review №16

Personable, efficient, and knowledgeable!

Ti
Review №17

When I was looking for a special gift for my daughter. I stopped by The Pawn Shop, I was met by Steven, I told him what I had in mind and he took me to exactly what I was looking for. The employees were very friendly and knowledgeable. The store was very clean and well organized. Thanks guys!!

Je
Review №18

These guys are awesome!!! Fair prices and always willing to deal with my husband and Id dumpster treasures lol. Thanks Guys!!

Ze
Review №19

So, I walked into this store today for the very first time. My wife and I were greeted by a smile from the Manager, Clayton. We were NEVER pressured into buying anything nor treated rudely!I was able to put an item on layaway, that was also a sale item. So, I must say, we will ONLY be going to this pawn shop for all of our future business! Highly impressed with their friendliness, professionalism, knowledge & willingness to negotiate. Thank you very much!!!

Je
Review №20

They are a wonderful business that truly listened to our needs and was very accommodating. We went to another pawn shop before here and the interaction was night and day. They didnt mind a bit actually helping us with what our firearm was worth. The place before expected us to handed it over for a little bit of nothing. I would definitely recommend them and we plan to continue our business in the future here!!!

Ly
Review №21

They have great prices on their items and the customer service is genuine and professional at the same time. Best pawn shop in town.

Ci
Review №22

You absolutely should go here if you need a loan!!! I have been doing business with them for. 5 yrs. They have the best deals on most anything you need. As has by far been the fairest when giving me the money for the value of items I have had to get loans on!!!

GA
Review №23

Love this place and a lot of options and well informed staff would recommend to come shop

An
Review №24

These guys literally have some of everything. I went in not knowing what I was looking for, and spent over an hour just trying to look at everything they had. I found a ring set that I liked and Courtney made a deal I couldnt refuse. Thanks again! A

mi
Review №25

Checked with everyone else in town, nobody else would spend the time to do the research on my rare, high end item. These guys took the time to come up with a fair offer for both of us. Great place, great employees. Big thumbs up.

Ga
Review №26

Everyone here is super friendly and very welcoming. Not are they very knowledgeable about a majority of products, they actually like to help people and care about their customers. I would recommend them to any of my friends and family.

Ev
Review №27

Great service. Sales person was able to help us find just what we needed. Pricing very competitive. Will shop here again. Recommending to family and friends.

Ma
Review №28

Staff knows their stuff and gives great prices for buying, selling, and pawning. They have a sweet guitar collection and tons of cool bikes. I bought a bike and love it!

Mi
Review №29

Best pawnshop in town! Top notch customer service and great inventory. Highly Recommend!

Kr
Review №30

Clayton was amazing with all the help and and fair with pricing with selling my AR-15 to them. They didnt try to argue me down. He showed me the prices my gun goes for and got it close to what I wanted to offer everything for. Will buy and sell here again!!!

Ch
Review №31

Best pawn shop Ive ever dealt with. Very reasonable and will work with you with just about anything. Highly recommended.

Jo
Review №32

These guys know their gold. had one of the other places in the near vicinity tell me my gold was only 10K when it was clearly stamped 14K. John was able to give me what I wanted for it, no questions asked. A

sa
Review №33

Best pawn shop I’ve been to. Great people, love the service. Their the best.

Ca
Review №34

Amazing customer service! Really helpful and awesome collection of products.

Ry
Review №35

Clayton was amazing help. They do their best to work with you and very were very friendly. By far the best people in town for terrible situations.

Ka
Review №36

Trustworthy pawn shop. Staff have always been attentive & friendly when I needed to pawn items or buy an item. Id definitely recommend them & wouldnt hesitate to use again.

Eu
Review №37

World class group of professionals!! Courtney, Jon, Clayton and Daryl have went above and beyond to ensure that a fair deal was made everyone on my transactions. Hands down one of the best Pawn shops in Pensacola.

Ca
Review №38

Can’t say enough great things about both stores!! Wonderful staff, clean and organized store! Items are in great condition! The tax office has always gone above and beyond! Their staff is very knowledgeable and I wouldn’t let anyone else do my taxes!!! Highly recommended!!!

Je
Review №39

We always file our taxes here! All the people are friendly and we are always satisfied with the service. Always a deal going on they aren’t afraid to come down and give you a deal. Check them out you won’t be disappointed!

Jo
Review №40

I have been purchasing firearms here for several years and will not go anywhere else in Pensacola! Very professional and excellent customer service! Highly recommend The Pawn Shop and Tax Service for all business whether your pawning,selling, or looking to buy.

Ca
Review №41

This place is awesome. All the staff is super friendly and kind and they remember my name. Definitely recommend for most money for what you pawn.

De
Review №42

I love this place, everyone is so helpful and very professional! I highly recommend the pawn shop and tax service for any of their services, tax preparation is among the best and very fair on their fees! Can’t say enough good things about this amazing establishment and the people working in it !

Am
Review №43

Staff here is absolutely AMAZING! Everytime I come in looking for something they always have it and at an incredible price!! This is this the only pawn shop I will go to. Courtney is the best and has been doing my taxes for years and I will not go to anyone else! All around great place! I have sent many people that way and the outcome is always good.

Br
Review №44

My favorite store for movies, hands down! They have the best customer service, best selection and prices! Thank you guys for being awesome! Best store in Pensacola!

Il
Review №45

Had a great visit. The staff is very knowledgeable about the products they have in the store. Clayton helped me in my purchase and was very friendly and efficient. I will be back to buy more for sure.

Mi
Review №46

Awesome place for any of your pawn needs, or in the market for a new firearm. Go in speak with clayton you wont be disappointed. Very knowledgeable and sure to have you leave with something you love

JO
Review №47

Excellent shopping experience. The. Staff was very knowledgeable & helpful. Go in & ask for Clayton, he will take great care of you.

Ja
Review №48

Very friendly atmosphere and service, all my questions were answered firmly .! Friendly staff.

Al
Review №49

Great service and quick processing. All employees are very knowledgeable about their firearms section. Looking forward to going back soon.

Ny
Review №50

The staff members are very friendly and polite, customer service was awesome. I would recommend this store to anyone out of all the pawn shop in Pensacola. Shout out to Tyler Hansen he sold me an nice hdtv at an reasonable price. I would definitely be coming back to spend my money here.

Sa
Review №51

This is my first time with you guys and I will definitely be back.😍😍😍😍 My tax preparer Rachelle was soooooo helpful and insightful. She was very patient with me and I appreciate you guys so much. You guys have gained a faithful client for as long as I do taxes. Thank you so much

Cr
Review №52

Clayton and Darryl were very efficient and did everything the right way! The scale was right in front of my eyes unlike the 10 pawn shops I have been to all over Pensacola today. Trust me I really went to 10 shops. They were honest and friendly. I will refer everyone I know to this Shop. I am so thankful!

Do
Review №53

Always able to help me with what I want or need . Recommend for any type of transaction

Ma
Review №54

Love their jewelry and they have excellent customer service. Clayton, Jon, and Courtney are so so nice and will work with you. I will be back to this pawnshop every time I need to buy or pawn something.

An
Review №55

I bought a camera from them and they were so nice very funny and talkative so it wasnt just awkward when we were waiting, I would love to come again and see what else they have

Ha
Review №56

We love this store! The first visit we were blessed with Courtney whom we Love and the second visit we were blessed with John Tyler who Rocks. This is our Favorite store and we consider this store a part of our family.

Be
Review №57

This is the best pawn shop in Pensacola, they are great on what they will give you. I pawn my do equipment going though bad time, and 4mo.later I went back to see if they will had it. They did and said they didnt have it out to sell because they knew it was important to me and I would be back to get it. I appreciate that because they could have sold my equipment on eBay and got 4 times more money than what they made on me, GRRAT STORE TO DO BUSINESS WITH.

Al
Review №58

Place was wonderful, the people were so sweet and attentive and they always have amazing deals. Best pawn shop I’ve been to in Pensacola!

Ca
Review №59

Great customer service, friendly .. Visited other pawn shop(s) that weren’t able to supply amount requested.. Visited here & was able to walk out with exactly what I needed !

Vi
Review №60

I love each and every individual in this store. Very charismatic some what like family. Ion and Clayton are my fave. I love the young lady as well.

R
Review №61

They always help me out when I am in a bind. They are also nice ppl to do business with.

J
Review №62

Fantastic service. Steven was very helpful! I had a great experience.

Na
Review №63

I have been dealing with them at least 10 years and I have never had a bad experience! The staff is friendly, helpful, and honest! They are truly a second family to me!! I recommend them to all my friends and family who dont go there already! :-)

Te
Review №64

Darryl and Clayton are great. Very helpful and friendly. The Pawn Shop is a great place to buy just about anything

Ka
Review №65

First time visiting and had a good experience. Came in to look and left with 4 DVDs 😂. There are a few things that I will be coming back for

Do
Review №66

This is the best pawn shop to go to me and my husband love the workers and they treat u good go check them out on Fairfield drive

Do
Review №67

Stopped in today at the shop and was greated and serviced by one of the most AWESOME and knowledgeable persons ever; Clayton!

Ch
Review №68

I hate that I had to go to a pawn shop, but sometimes you gotta do what you gotta do. Jon was very sympathetic to my predicament, and he was able to give me the money I need. If I ever have to go to a pawn shop again, it will definitely be here. A

Ro
Review №69

These guys are really great! Always help me out and have and amazing guitar selection!

Ha
Review №70

We just recently purchased another bridal set for myself. Courtney and the rest of the staff were so helpful and friendly. They even did same day sizing for free. I recommend this place to everyone.

Do
Review №71

Best in town, always excited to help me! I feel like they want to help ! Thank you guys so much!

Be
Review №72

I have had great experiences both buying and selling here. They have good prices and give a fair amount for your trades.

Ni
Review №73

Awesome customer service. They helped us out when we were in a bad situation. Rachel was very nice and very helpful and polite

Ti
Review №74

John (with his lovely wife) and Clayton are hands down the best people at this place!!!! Love Love Love it! Professional and reasonable. Will definitely be coming back.

An
Review №75

Rachel was absolutely amazing!! Very informative, easy to talk to, and got me the best tax return I have ever recieved using anyone else! Ill be back next year for sure.

Do
Review №76

This place is the best in Pensacola! Wheel and deal kinda place ! Definitely will be back, highly recommended!

Br
Review №77

Great people work here . The ONLY pawn shop in Pensacola I’m willing to do business with!

Aa
Review №78

The staff here is always welcoming and have a great movie collection for movie collector like myself...fast and friendly. Also free estimates on taxes

Ra
Review №79

Great prices, friendly environment, huge selections on multiple levels. Customer service is phenomenal, will return for future purchases.

M
Review №80

Of all the pawn shops in the area (10-15 within a few miles of eachother) The Pawn Shop is easily my favorite choice, if not my only choice. I say onlybecause more times than not they have whatever it is Im looking for so theres no need to go anywhere else. Clayton is awesome, hes helped me several times and is extremely fair and honest and he is willing to work with you and he knows his stuff. Matter of fact, everyone Ive talked to up there has been very friendly and helpful anytime Ive ever gone in there. Great place I urge anybody to check them out before they bother going anywhere else. Youll save time and money and best of all, youll leave there knowing you got the best deal for your hard earned cash! Thanks to everyone up there!!!

Je
Review №81

Greatpeople pleasant experience that will worth the money well were stopping in

Wi
Review №82

Excellent staff fast friendly service. Bends over backwards to help you out. Best place around.

Tr
Review №83

John Tyler and Courtney are absolutely amazing. I have been searching for a xbox one for my son for Christmas and they told me when they recieved one and it was great they would hold it for me and they did just that. John walked me step by step yo set it up and to make it work.

Nu
Review №84

Even though i was late filing my taxes, Courtney was able to get them filed for me and was actually able to get me money back. I am still surprised. A

Me
Review №85

Awesome place to do business!!! Jon was a great help! Highly recommend

Sa
Review №86

Great service and good price on all inventory. Would highly reccomend looking for any items needed at this location!!

La
Review №87

Great place, came in and found exactly what I needed at a super low price!! Great customer service a real nice group of employees!!

Br
Review №88

Very professional and friendly. Good business and service. Def worth a stop by!

Na
Review №89

Courtney and staff are always pleasant, fair, and knowledgeable. They even have text reminders and birthday specials! Love these guys! It is always a pleasure to do business here.😄

US
Review №90

Great services and very professional shop they had a nice variety of everything and the staff was very helpful and nice John Tyler helped me out and I couldn’t of asked for better service

Am
Review №91

Fast and friendly. Always get back the most. Courtney done my taxes past 3 years Rachell did them this time....she’s great and funny.

Ca
Review №92

This is the only pawn shop Ill go to in Pensacola. No one else has the level of knowledge, professionalism and friendliness. I would not trust anyone else with my most valuable possession. When in need go here.

Bo
Review №93

Great staff! I really appreciate all the help!

Ra
Review №94

Great customer service very professional tax services, they were able to answer all my tax questions, this was my first year using them and I will be back next year. Thanks again Jon

La
Review №95

Store was clean. Very respectable employees. Always willing to help the second you ask for it.

S
Review №96

Preston and Clayton were the best hands down thanks alot

Do
Review №97

Great staff who are very helpful! Rachel was extremely helpful! Thank you for everything!

La
Review №98

Excellent customer service helpful staff! Store is so clean and you feel right at home!I will do all my business with them!

ef
Review №99

Awesome place to be quick loans. Work with you. Staff is very friendly

TH
Review №100

Great place. Great staff. Will for sure return.

Information
11 Photos
100 Comments
4.9 Rating
  • Address:1802 W Fairfield Dr, Pensacola, FL 32501, United States
  • Phone:+1 850-439-9353
Categories
  • Tax preparation
  • Car stereo store
  • Gold dealer
  • Musical instrument store
  • Tax preparation service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–3:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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