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Larry H. Miller Collision Center Peoria
17295 N 84th Ave, Peoria, AZ 85382, United States
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Larry H. Miller Collision Center Peoria
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Sh
Review №1

Called them twice and left 2 messages. No one called me back. Went in person and the agent who was suppose to help me was communicating to me through the front desk receptionist. I asked if I can speak with him and was told he wont come out because he is busy. Poor customer service and lack of values. Samuel Nunez was his name. Stay away

Fl
Review №2

Steve Depue was great to work with and worked well with my insurance company. The workmanship was also excellent and completed ahead of schedule. I highly recommend Larry H. Miller Collision in Peoria, Az and ask for Steve.

Da
Review №3

In the past several years we had to have three vehicles repaired. We took the first one with hail damage to a different shop that did not live up to our expectations in quality of service or updating us with progress reports.So, for the second repair we took the recommendation of our insurance adjuster to use Larry Miller Collision. The contrast in quality and service was so refreshing. A completely friendly personal experience that was wonderful in every respect.This time, with damage from a tire blowout, we knew we were going to bring the truck to Larry Miller. Simple process to pick up rental vehicle with Enterprise satellite office in waiting room. Prompt attention to our inspection, estimate and needed repairs. Gaylan kept us well informed of progress and followed up on separate items we inquired about having worked on in addition to the needed repairs.Very easy to work with. Quality results. And lifetime warranty on the work they did. Very pleased with every aspect of this service.Hopefully we dont need their help again anytime soon. But if something else happens, we will be sure to return to Larry Miller for our repairs.

Ke
Review №4

I had been in an accident 2 weeks after buying my new car. Took it right there that day. They got on it the following Monday since I dropped it off Sunday. Rick was great to work with he kept me informed every time I needed it. He took care of everything with the insurance company. And there work is phenomenal can’t even tell it’s ever been in an accident. I will use them in the future if I have body work needs. Very professional and well mannered. Never any arguments with them on anything. No upwelling addition services just what needed to be done car looks brand new again.

Le
Review №5

Excellent service and they had my daughters car done quickly. Highly recommend!

Jo
Review №6

Great shop!Great people!Great experience!

Jo
Review №7

Lee and Johnny were extremely helpful on getting my vehicle repaired. They were professional and kept me updated through each step of the process. All repairs of me vehicle are warrantied through life of ownership. Would highly recommend this collision center to anyone!

Ch
Review №8

This was the most professional place to have my car repaired. Ric was the nicest person to talk too. He went over the damage on my car and told me what would have to be done to make it like new. I have been driving for 55 years and this was the best service I ever had to use! My wife’s car only had 3500 miles on it and when Ric and his guys made it look just like new! If I ever have to have any type of service this is the only place I will go!

Je
Review №9

Took my granddaughter’s car for repair of extensive damage from a collision. Andy Meyer was a joy to work with from beginning to end, when her car was returned in perfect condition. Andy was always available and communicated progress on the repair regularly. He gave me a detailed explanation on the repairs to be done and the time needed for the repair. . The car was ready when promised and looks brand new. The only difference is that it’s cleaner than when I dropped it off! I would recommend this business and, especially Andy Meyer, without reservation.

Ma
Review №10

Sam was my Service advisor he made me feel important. After having trouble with my insurance adjuster and a previous service advisor at another car shop Sam showed me compassion & kindness as we worked together in getting our car repaired. He was always courteous and went the extra mile to provide good service. Even when picking up our car we had planned to take the car rental back which was way across town and we were pressed for time because we had to get the car back by 6 PM. Sam was just so kind and he relieved us of much anxiety by telling us that he would take care of getting the car rental to Enterprise. That was such a relief because we all had just gotten off of work. Sam made our experience easy. Thank you Sam may kindness and goodness always follow you. 🙏😇

Ka
Review №11

I went into the Collision Center for an estimate. I didnt have to wait long. I worked with Travis. He was very professional, friendly and knowledgeable. In addition to the repairs I needed on my bumper cover, there was a small dent in one of the doors I asked to have fixed. The estimate was very reasonable. I said I would like to make an appointment and Travis said he would order the parts and call me when they came in. He called me either the next day or the day after. We set up an appointment for a day or two later. When I got to the shop the day of the appointment, I waited for Travis no more than five minutes. He told me my car would go back to the shop right away as the technician was waiting for my car. I stayed at the shop while it was being worked on. It took less than an hour. The car looked great. They had ordered a part that they ended up not needing (it was a part for under the car, so they didnt realize they didnt need it until they started working on the car) and, of course, I wasnt charged for it. The spot where the small dent had been in the car was virtually undetectable. I really was impressed. We had a protective mylar product on the car, which my husband took off in the area of the damage. It left quite a bit of adhesive that we werent able to get off. I mentioned it to Travis and he went to the shop, got a product to use on adhesive and spent 10-15 minutes removing the adhesive. That was above-and-beyond customer service. As I told the shop, this was the best auto body shop experience I had ever had. Thanks Travis and everyone at Larry Miller Collision Shop.

Da
Review №12

I am very happy with the work, the way they handled me, open honest and straight forward. They completed the work in the estimated time frame. Travis was patient and knowledgeable. I dont usually do five stars but they deserved it.

Ka
Review №13

Had to take car for repair estimate. Everyone was very professional and personable.

Ja
Review №14

Excellent servic and professionalism. Great place to do business with.

Us
Review №15

I had a wonderful experience with getting my car repaired here after an accident. Customer service is outstanding. Steve Depue is very nice, very helpful and professional. I highly recommend this shop.

De
Review №16

Went in for a quote on getting some clips replaced for a side skirt on a 2021 Sienna, I was quoted almost $1000. The technician thought the entire panel needed to be replaced and repainted, when just the clips needed to be replaced. Waste of time. Went to the next closest body shop and they agreed to fix the panel for $100 and some change.

Ke
Review №17

They did a great job and on time.Very friendly and courtious.I would recommend them to anyone

Su
Review №18

They got the job done perfectly. Worked with the other insurance company that owed. Awesome

Ja
Review №19

Weve used this company twice and both times the cars came back beautiful

Ma
Review №20

I had my car towed here after being rear-ended. Steve Dupre handled my State Farm claim very professionally. He kept me up-to-date on repairs being done to get my car back to me asap. My Honda CRV looks awesome.I highly recommend and will let others know to go to Larry Miller collision center!!!!

Be
Review №21

Kevin did a great job in ordering the part needed for my repair, setting my appointment and ensuring the job was done 100%. The vehicle was even finished ahead of schedule. Thank you!

Cr
Review №22

Nice friendly people in the collision department. The service area wasnt that nice an helpful

Ya
Review №23

I have had my car repaired twice at this place. They have always done a good job and are very professional. The enterprise in there is perfect tooAt least I thought Enterprise was great. When I was there yesterday I felt like I was discriminated against. I would like to know who I can contact. I went to get a car and the lady said there two of the exact same cars available. I asked for other cars which there was a Mercedes there as well and many other cars I saw, but I said okay and took the car which I didnt want because of the size and I drive a mid size suv. She said I could come back later and they possibly would have other options.So I called and she said there was a Pathfinder and I asked for other options and she said no.So I go back and Im waiting because the same lady was helping someone else. I overheard the lady asking her if she wanted a charger, and the lady told her she normally drives an Accord. So she took her outside and told her she had many available. The lady took the Mercedes which I was earlier told it wasnt available. Then when it was my time I asked if I could get the charger since Pathfinder is still larger. She told me that it wasnt available when I just overheard her offer it to the older lady.I was upset but said ok since my son was with me.Im going to talk to a manager or corporate because I feel discriminated againstThus I lower my review but still like the work Larry Miller does.

Ma
Review №24

I had amazing service. Johnnie fixed my car perfectly and very professional. I would definitely go to them again. Price was reasonable.

Ca
Review №25

Excellent as always.🤗

ga
Review №26

So I have used Steve Dupue at this facility for 3 different car repair now. Some major some minor but all of my experiences have been excellent. It really pays to have someone that has the knowledge and expertise to walk you through the process to make sure that it is done right and on time.. Wouldnt use anyone else-Strongly recommend going though Steve to make sure it is done right! anywhere else

Ev
Review №27

This has one of the best experiences I have had with a collision center. I was actually going to drop off some gourmet popcorn for the staff at Larry H. Miller Collision Center when I picked up my truck because the ladies who work at the desk there were so nice when I dropped my truck off for repairs. They had one of the lot attendants clean the dirty car Enterprise had given me so that I didnt have to wait for Enterprise staff to help me with it. I wasnt able to bring the popcorn, however, because Im in quarantine now. Gaylan (my service advisor) personally dropped the truck off at my house for me today. The staff there has been nothing but kind to me and I wouldnt go anywhere else after a car accident ever again. Thanks guys! My truck looks great!

Ro
Review №28

Excellent service. Cant tell where repair was done.

Ja
Review №29

If you truly care about your car believe me do not take your car here!! They look big time but their quality is horrible!! Not only did they leave damage but they created more, used my car to play with.. stereo/ features and left white powder all over everything and said that they don’t do cleaning. Ultimately this place was a nightmare.! and I bought the car at Larry Miller. I think they should be shut down because of their dishonesty! If I could sue I would..

Ma
Review №30

Steve Depue helped me with my claim and he did a fantastic job. This was the first time Ive ever had to make a claim for an accident and Steve made sure the process went as smooth as possible. His communication and attention to detail exceeded my expectations. He also helped make sure that I got OEM parts put back on my brand new car and he even helped me out on the cost! I will be sure to recommend my friends and family to Steve and everyone at Larry H Miller Collision Center Peoria.

Ja
Review №31

Very efficient and friendly. They finished my repairs faster than expected.

El
Review №32

Courteous, prompt and professional. Great place for body repair services.

wi
Review №33

Sam Was very helpful in taking care of my car would definitely recommend his services to others Thank you Sam

Ch
Review №34

They are very good at what they do

Ch
Review №35

Start to finish, wonderful customer service from Andy. And the repair work was flawless. Extremely satisfied!

Da
Review №36

After a positive claim experience, I went back for trim repair on an unrelated issue. Kevin Gaines immediately and professionally fixed my problem. These folks are AWESOME!

If
Review №37

The Asian man who fixed my stuff was nice and know exactly what he was doing.

Mi
Review №38

The man I had the misfortune of going with to inspect my car with was rude and nosey. I asked for a simple write up on the damages but instead got 5 minutes of this obnoxious man giving me his opinion (which for the record is the completely OPPOSITE of what my claim reps have said) not that I asked or wanted his opinion. Incredibly annoying experience. Preferred speaking with the women at the front.

Sa
Review №39

Great service by Ric Stratton & staff !!

Jo
Review №40

Excellent repair on my wifes Chevy Cruze.. Thank u Kevin Gaines for the great effortless service

mi
Review №41

Great place to do business, Kevin and Andy were very helpful and were able to get my Ram repaired to like new condition.

Te
Review №42

Travis was great. Friendly, informative, and kept me in the know

Jo
Review №43

I took my car in for a minor rear end collision. I just got my windshield replace about a month prior to the accident to start. As soon as I dropped off my car they said my driver side window suddenly stop working which was working literally the day before. I also noticed a huge baseball side smash in my window that caused a crack to travel up the center of it. 100% wasnt there the day I dropped it off. This of course could only occur if someone hot rodded my car around at extreme speeds. My car also started to make a high wailing noise as I drive the minute I drove it off as if something is failing. They tried to say maybe something is just wearing out but I am not crazy I would of notice that noise of course cause its loud. The minute my wife got in I didnt say a word to her about the noise and she immediately said something, what is that? They only replaced my windshield because pictures taken the day I dropped it off clearly shown it wasnt cracked. However they pawned off the door and noise as something my car had before. No, someone abused my car and now my engine is making lots of noises. I am never buying a Hyundai ever again after this because my car went from just some bumper damage to suddenly new issues they want 900 for to check into.

Br
Review №44

Thanks for taking good care of me and my vehicle. Ill be back... Eventually!

Co
Review №45

Awesome service employees are very nice and caring.I have Steve 2nd time he is very friendly and caring. I highly recommend. To get your service done here ask for Steve he will help you.

Bi
Review №46

Accident happened the day before Thanksgiving. I took the vehicle in on the same day. Steve was the appraiser I dealt with. He was phenomenal. He was very gracious considering I was coming in toward the end of the day the day before a Holiday. Im sure he wanted to get home to his family but he still took his time to make sure I was taken care of. He kept in contact with me through he process and had my car ready to be delivered on the following Thursday. Excellent service. Highly recommend.

Se
Review №47

If you have had damage happen to your car and you are looking where to go, look no further. The second I walked in we felt at ease and taken care of. I worked with Gabriel from Geico, and Sam from the body shop, they were both phenomenal! He explained everything to me in great detail and truly made me feel at ease. I brought in my car from a fender bender, It was my first time working with insurance as well as a body shop, and Gabriel & Sam truly could not have taken better care of me! They had a rental car waiting for me at the Enterprise counter. It is never fun to go through these types of situations and going through insurance, but working with Gabriel & Sam at Larry H. Miller Collision was a genuine pleasure. I am so grateful for the whole team for taking such amazing care of me. I would recommend this business to anyone, they had my car looking good as new! So Thank you, thank you, thank you to The whole team at Larry H. Miller Collision. You will not be disappointed when working with this company. Truly a pleasure!

An
Review №48

They did a fantastic job. I was kept up to date on the repairs. Would highly recommend Larry Miller Collision to my friends and family for auto collision repair.

De
Review №49

They REALLY WORK with you to only purchase a vehicle you CAN afford. Thank you

Tr
Review №50

Excellent customer service. Very smooth process and quality work. I dont go to anyone else. Having Enterprise rental right in their waiting area makes it even more convenient.

Ar
Review №51

Service was a little slow but could be due to shortened staff. Otherwise nice and friendly

Li
Review №52

Fast and efficient! Great service and people. Love the fact that there is a rental car agency on premises

sa
Review №53

I partnered with Geico for a “someone hit my car in the parking lot” bumper repair. My appointment was at 845am and I got there early. While I waited, the front desk associates got all the paperwork done. Sam greeted me with a nice handshake and away we went to get it done. He told me it’d take the weekend, and then got it done the same day. Excellent customer service. Straight forward with what would take place. Warranty for the time I own the vehicle.I would highly recommend them.

Ke
Review №54

My experience was great !!!!!Everything went so well I was thinking about getting into another accident because it was so easy. 🤣 seriously, you guys were great and I can’t believe how fast it got done. Having the car rental right there was great too. You took my truck got me a rental and done in 2 days. Thanks for being fast and friendly

Ri
Review №55

I have been going to Larry Miller Collision Center for 13 years and have reffered 100s of people to have their cars fixed because Kevin Gaines and his team have been caring and professional in every way, Ive been treated like family and every referral I have sent their has raved about their customer service, Theresa his Executive Assistant is amazing and always on top of everything to make customers happy, I have a few honorable mentions, Johnnie and Stephanie Collision estimators also Bart a Body repair expert and Trevor their expert mechanic, Kevin and his teams goal is to make sure everyone is completely satisfied, Kevin says if your not completely satisfied dont hesitate to say something so he and his team can remedy the situation. I have built a long time relationship just because of how I was treated so I top many times just to say hi and Thank You. Make it a Great Day. John 3:16

Am
Review №56

We had a great experience getting our van fixed. The service and communication was amazing the whole time. They also had a rental company in the lobby so I was never without a car. Rick helped us the whole time and I will recommend this place to all of my family and friends. Thank you for the amazing service and for making my vehicle look like new again.

Va
Review №57

Went to pick up my car and found a crack across my windshield. They knew it was cracked and didn’t tell me until I got in my car. I was told it was from the heat in the paint tunnels at 180 degrees. And it happened because there was a chip in the glass. Well there was no chip and the agent was not telling me the whole truth He said a lot of people have cracked windshields when they bring their car in so the technician wouldn’t say anything. He also said they are not brain surgeons and wouldn’t follow through with any communication. This is a 2119 auto!! Not very happy with the service. Not an ethical company as far as my experience. They cracked the windshield and my insurance company has to pay for a new one.

GA
Review №58

They did not communicate with me at all even after I reached out to find out about whats going on with my vehicle the person who is in charge of the the process when on vacation and the gentleman that filled in just doesnt care and refused to tell me when my truck would be done after they Dari d me that it would be done on Wednesday by noon which it has not been done and still have yet to call me back to tell me when my vehicle we done

Bo
Review №59

First rate service and top quality work. Travis is a class act. He successfully worked with the insurance company to make sure the front and rear damage on our van was repaired properly. We are extremely satisfied!

Ma
Review №60

I was very happy with my experience repairing my vehicle. Steve was very helpful and made sure my vehicle was fixed right. I would not hesitate to come here again for repairs in the future.

Je
Review №61

Worked with Gaylan on getting my car fixed from getting rear-ended. The rear of my car (trunk, bumper, quarter panels) all look brand new. Workmanship was excellent (part fit, paint, etc). Well done - no complaints at all.

Da
Review №62

Great and courteous customer service. They do good work in a timely manner

Sa
Review №63

I was greeted with friendly staff Steve took care of me from beginning to end. I had no worries he kept communication throughout and my Buick looks brand new! Thank you to everyone that was involved! They even have Enterprise on site to help me get into a Rent-A-Car fast and easy

Sh
Review №64

The experience was wonderful. Quick. I had a loaner car for 2.5 days and the transitions were extremely efficient. My vehicle had some warranty work done and I got it back completely detailed. Like a brand new car!

Ho
Review №65

Had to take my truck in for repairs. Reccomended by my insurance and Ive bought 3 cars from the Larry Miller Toyota next door. Service was excellent. Sam is extremely great to work with. Very polite and honest. Gave me a 3 day estimate and had my truck back to me the next morning looking better than ever. The gals up front when I checked in and out were very sweet and helpful. I enjoyed my time waiting in the office talking to everyone and getting my truck back. I will hopefully not have to bring my trucks back because of another accident but If I need them fixed this is where Im taking them. Thanks Sam and the gals up front you were all awesome.

Ja
Review №66

My experience was very positive. Everyone at the Center was friendly and very helpful. The work on my car was completed quickly and professionally. I would not hesitant to recommend this service center to others.

Da
Review №67

I had to call to get my updates and follow up on everything myself, pretty much. While the repairs looked good. When I picked up my jeep there were additional scratches and a door dings and seat wouldnt adjust on my jeep.I told the person about the scratches and the dings and my seat dont adjust now. When we went over all the repairs.I was told that someone would follow up and I never got a call from Johnny.

Ji
Review №68

Took my truck in (AAA repairs) and Stephanie helped me, she was fast and efficient. They ordered the repair parts, called me when they came in about 1 week later and I dropped my truck off a few days later. She said they would need it for about 7 business days and they fixed it in 6. The repairs were flawless, looked brand new. I would take my truck back for collision repairs again if needed.

Br
Review №69

I want to give a huge shout-out to Stephen Hedden for taking such great care of both me and my vehicle. He epitomizes professionalism and provides the highest level of customer service. No one likes taking their car to the shop, but Stephen made the process go much more smoothly than I imagined it could. His constant communication with me and the updates he gave regarding unforeseen issues kept me feeling like I was being cared for as a priority customer. I highly recommend LHM Collision Center Peoria as Stephen Hedden is an asset to the company!

Bi
Review №70

Its sad to say but I have been a regular customer over the past couple of years but this experience was far better than any other. Great communication and updates on repairs. I dealt with Steve and he did an excellent job on the car and got it ready sooner than originally promised.

Sa
Review №71

Staff is super friendly and my car was like new after the work was completed.

Ca
Review №72

Yesterday morning I called to find out how the repair work on my 2017 Honda Civic was going. I was surprised when I was told the car would be ready in the evening.That meant they started the repair work immediately I dropped off the car!I was more surprised when I saw my car. They didnt only complete the repair but put a new coating on the car. Larry H. Miller Collision Center is the best. I really felt good. Thanks Steve Adams.

Br
Review №73

Service is above and beyond. Steve Depue handled my case, and he was awesome. He even touched up a small scratch that had nothing to do with the accident. I chose this location because it is an approved State Farm vendor, and they had positive reviews on Google. They lived up to their reviews. I would definitely trust them with my car again.

Sc
Review №74

I felt that Sam worked with me and never pressured me. I felt respected and trusted Sam during the process. I just got the car back and only did a quick inspection but so far so good. I feel if I were to have an issue they would resolve.

Da
Review №75

This place is fantastic. Always helpful and very positive polite staff. They did a great job fixing my car. When I had an issue later they quickly resolved the problem.

Ba
Review №76

Excellent experience with Larry H. Miller on repairing my Avalon. Worked with Rick who informed me on additional repairs needed, ETA on parts and completion of the vehicle. Super friendly team including Enterprise car rental and Progressive rep for estimates. Would bring my car here anytime

Cl
Review №77

I highly recommend this place. They kept us informed at all times. They could not have been nicer. Rick called and gave us status updates on parts and where in the process of fixing our car they were working on. They were so courteous and friendly whenever I dealt with them. They are an awesome shop and if I ever need any work done they will be the first we call.Claudia ShoreGlendale, Az

Sh
Review №78

I brought my car here for fender damage repair and they not only kept me posted on the progress, but the finished product looked great. They did an awesome job! The staff was very courteous and helpful and answered all of my questions and explained everything that I need to do after the repair process. Thank Larry H. Miller Collision Center.😀

Le
Review №79

I could not have been treated any nice, or dealt with anymore professional, they are PROS

Ti
Review №80

Sam, Steve and Chris demonstrated what true customer service means. During the entire process of the repair I was always well informed about the status. My car looks like new again. Thank you guys for the experience.

Ra
Review №81

I had to call to get my updates and follow up on everything myself, pretty much. While the repairs looked good, I asked my consultant about additonal under the hood repair that I would like to get work done too as well. He said that the Toyota repair across the street could help with that. He said he would follow up with that and never did. I just felt like they did the very bare minimum work they had to. Also, dropped my car off with an almost full tank of gas. picked it up with the gas below E. I was surprised I made it to the gas station. Completely disappointed.

De
Review №82

Andy was a terrific rep for my collision repair. There was smooth sailing from start to finish. Effortless, great communication, rental car coordination, and quickly back into my beautiful Toyota!! Thank you!!!

Jo
Review №83

Staff works very fast, ive had 3 collisions fixed and its always a good experience. Far better than the LHM dealerships

He
Review №84

2nd time here in about six years. Both times due to getting rear ended while sitting still at a light. Excellent service, workmanship, on time completion and customer service. The whole staffing are truly professionals, Thank You.

Pa
Review №85

Giving them 5 stars is an understatement! I’m so thankful for the team at the Larry H. Miller collision center! After my vehicle was vandalized, I had no desire to keep it. Every time I looked at it, I would become extremely disappointed. Luckily, for me, this collision center was listed as one of my insurances preferred shops. After reviewing all the local body shops, I decided on this one with confidence! Andy Meyer and his team went above and beyond to restore my vehicle and exceeded my expectations! Andy and I thoroughly reviewed my vehicle for my estimate, and he addressed any concerns I had. The estimated repair time was spot-on! I did leave my vehicle a week longer than expected due to a misunderstanding on my behalf, about a part that was to be replaced, but Andy and the shop handled my concern with promptness and ease. No questions asked. Andy contacted me atleast once a week, near the end of the week to give me updates on progress of my vehicle. I was confident I could contact Andy on his direct line at any time regarding my vehicle but because of Andy’s professionalism and knowledge, and the automated text updates, I did not feel the need. The shop did a phenomenal job repainting my vehicle and more! I can not detect any flaws, which means a lot, because of how picky I am. Thanks to Andy and his team, I have fallen back in love with my car!! I have and will continue to recommend their work to anyone who needs repairs!

Pj
Review №86

Larry H Miller Collision Center repaired our car after we were hit in a parking lot. No signs of any damage remain. Our car looks like new. The plan of action was explained before they began and Johnny, our service tech, kept in contact with us throughout the process. We would definitely refer anyone unfortunate enough to be involved in an accident to Larry Miller Collision. They can be trusted and they stand behind their work for as long as you own your car. Thank you.

Ar
Review №87

Excellent work. Service was fantastic. In particular, Steve Adams, our service advisor, was GREAT. I highly recommend this company. Thank you for your professionalism.

Li
Review №88

Great customer service. Good quality work. My husband had a fender replaced on his truck and it took them about 4 days to fix it. Great job.

Ch
Review №89

Rick was fantastic from start to finish! Kept me well informed and was a genuinely nice guy. Great service and my truck looks brand new again!

Ms
Review №90

Friendly Fast services.

Ma
Review №91

Hello.My experience with Larry Miller Collision was nothing short of impressive. From a warm handshake, to listening to my concerns, I was very pleased and I left feeling that my vehicle was in competent hands and that my vehicles issues would be repaired as promised.Thank you again for your outstanding service.

Mi
Review №92

Went to get an estimate on scratches to the car. The adjuster looked at it, went inside, got a rag and some sort of liquid and rubbed out the scratches. No charge. Now THAT is customer service. Of course I gave him a tip. Need your car repaired? Go to Larry Miller Collision Center.

Do
Review №93

I took my 2017 Tundra in for some minor damage. I was treated very professional and courteous. I took it in on a Monday and picked it up that following Friday. And I walked around to look at where they worked in my truck and it looked just as good as when I bought it new. I would highly recommend this place.

La
Review №94

I personally chose this place for a claim to fix my car at, and I was pretty disappointed. Sam was not there when we picked it up, so we could not go over things. I brought it back for one of the three problems and was not happy to bring it back.l for the other two problems..Its just the repairs I got is not what I expected, instead of replacing the bumper and fender like they said they would, it was just patched up, its obviously not like new looking, and after getting it back, two unrelated problems happened: my battery was completely shot so my car didnt start right, and now my hood wont stay up. Im not sure why any of those things would be touched or messed with considering the issue that we had with our car was not related to those items, but it never happened before Until we received it back, and not exactly a nice way to get your car back when it was all fine beforehand.When I asked Sam about the battery he said it was unrelated, the battery was old, and it goes out for how long he assumed we had it. (I wasnt sure honestly how old the battery was, but its a 2016 car so assuming its that old then its 2 years old, but we bought the car like new only a year ago, and again, it was perfectly fine before we brought it, it only been there a couple days.) Regardless it never showed any sign of hesitation to start like that before we brought it. Coincidence it happened to go out while they had it maybe? Idk. But this isnt how I want to get my car back.& The hood no longer being able to stay up was a huge concern, and the fix being a patch up job. (Its not super bad, but not what I expected either, I was told by Geico itd be replaced) and now I have a check engine light on.I had to fill the tank of their rental and buy a new battery the day I get my car back, in the middle of us facing a hardship as it is, now were overdrafted and need to find a way to get gas to make it to work for the next couple weeks

ss
Review №95

I brought my truck in for an estimate (not an insurance claim) and the staff was very friendly and helpful in person, Sam checked it out and told me he would email me a quote within a couple days. After a few days passed without receiving an email or phone call, I reached out and left a voicemail stating that I hadn’t heard back. Another day went by without getting a response, so I called again, and I again got no answer so I left another voicemail. Again, I didn’t get a response. Later, I tried again and actually spoke with Sam, he verified my contact information and told me he would email the quote. I did not receive it. A couple of days passed, and I called and spoke with one of the employees at the front desk, who told me Sam was not in his office, but that she would leave a message on Sam’s desk to return my call. Three business days have passed and I have not gotten a response.

bB
Review №96

Its nice and clean all the time the people who clean do an amazing job and the people who helped you are awesome as well

Da
Review №97

Car was repaired correctly. Sam was great!

Au
Review №98

Very professional staff and work. Im very impressed on the excellent work they did. My car looks like a brand new car. Just to top it off they were done with my car in 2weeks 😆😆😆 Very happy customer

Tr
Review №99

Amazing shop! They thought the repair on my truck would take 8 days.. they had it done in 3! Amazing customer service and follow through. They have a customer for life.

Ka
Review №100

Travis was my contact at your facility and he was knowledgeable, professional and patiently answered all my questions. He did everything he said he would do and promptly called back each time I left a message. He went to bat for my repairs with a difficult insurance company. The repairs made my vehicle look brand new again. I could not be happier with Travis or with LHM Collision. Thank you.

Information
54 Photos
100 Comments
4.3 Rating
  • Address:17295 N 84th Ave, Peoria, AZ 85382, United States
  • Site:https://lhmcollisioncenter.com/larry-h-miller-collision-center-peoria.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_
  • Phone:+1 623-815-2280
Categories
  • Auto body shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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