Sudden battery replacement required. New battery installed quickly and in a professional manner. Appreciated the fast service. Many thanks.
I went to Uftring to get some recalls fixed, and found out I had more problems with my car than the recalls. I dropped off my car at night, they diagnosed it, fixed all the problems, and had it ready within hours. They actually charged me less than the quoted price so I am very happy with my service there and the hospitality. Very pleasant and accommodating staff across the board!
The staff was very kind. They gave me a ride home while my car was getting serviced and even came back to get me when they were done with my car. They told me everything that I needed to know about what they did to my car.
Great service and very professional. I would highly recommend Uftring Weston when shopping for a new or used vehicle.
I was greeted with friendliness and courtesy. I explained my problem and it was taken care of promptly at a cost much lower than I had anticipated. My car was washed and left in a much better appearance than when I arrived.
It was a quick and positive experience. And The sunroof now works perfectly:))
Denise in the Service Department is excellent! She is a wonderful representative of your establishment.
Everyone was friendly and I felt that were honest with me, its hard being a single women and having people take advantage of you but I felt they address my concern with my car and fixed the issue.
Everyone is so professional and so friendly. Employees go out of their way to assist your needs! Thank you for your high quality of service!
Service was quick and everyone was very polite and efficient. Very happy with your business
Every service experience Ive had at Uptring has been excellent.
Ken and Randy are 2 of the nicest and helpful persons i have ever met. Everybody there are very nice, they dont try to get you to get buy just anything, but the car or truck you want. I will be going back very soon for another truck.
I cant say that it was a complete waste of time and money. I did find out that I had a bent rim, so that was a plus. Took them all day to find that out I guess. Never did address my issues I had spoken of. It was a real lack of effort on this stores part. Im kind of left wondering, what did I pay for really??Car got a clean bill of health, (besides the rim) yet it most certainly has obvious issues. Such as a squeaky rear end and a terrible (POP!) that comes from the front end when engaged into reverse.I wont be returning to Cadillac Uftring any time soon.
Very excellent dealership to work with! My grandma and I were trying to find a newer Escalade but come to find out they are getting harder to find. We found the perfect one and called. We talk to Pat and he gave all information and was super kind and made the process of buying a vehicle we had never seen in person before. We worked the deal out and drove 5 hours away to pick it up within 2 days! It was in perfect condition and my grandma couldn’t be more happy with it! Thank you to Pat for making this buying experience so great! Go see him or call him even if you are hours away!
They were friendly and informative. When the problem was resolved, I was offered a ride back to the dealership to pick up my car. It was as easy an experience as I could hope for.
Great dealership. Their service keeps me coming back. Denise Doyle, Dave Vargocko and the whole team are great to work with. Thanks!
Wanting to buy a new Cadillac. Shopping around and went to this lot. Not a lot to pick from right now. I think I will wait for a better selection because no one else has any new Cadillacs either. Salesman was nice though.
Traded 2 vehicles for 1. Uftring Weston Chevrolet Cadillac gave us $8,000 total for the trades and now they are listed for sale for a total of $24,490. Ouch. You got us good.
The counter people were great and answered a few questions I had.i do have one more question I did not notice until after the oil change, I noticed that there are rust spots starting on the frame, just only a year old, is there any warranty that will clean off the rust and re under coat the spots?
Brandon is AWESOME to deal with. Non pressuring, patient w/answering my questions.
My purchase experience was good. My Service experience was a complete JOKE!!!
I went to the Body Shop on Friday for a replacement of my passenger side mirror. It was ordered and ready to be installed the following Monday. Took the car in yesterday and waited in customer area for time they said it would take to install and I was out of there. I am and have always been very satisfied with their service department and Body Shop. I had to use the body shop a few years ago for another repair. The main reason I always buy my cars from this Dealer is because of their follow up service department and the way the employees treat their customers. Makes you feel like family!
I have brought my car in multiple times to have my brakes checked since they have been squeaking, both times was I told that there is nothing wrong with them. As I drove away and spent 130.00 just to have them cleaned out. The squeaky nose they state they can’t hear is still happening as of today. I don’t feel I should have paid that amount of money just to have it doing the same thing it was doing when I took the car in!
I would like to give a big thanks to Wyatt in parts! He ordered my bed cover Friday and said it would be here on Monday. I called late Monday to make sure it came and it didn’t. So he called the distribution center in Bloomington on why it didn’t come. They were doing inventory so nothing went out. So he said he would send someone to go get it Tuesday morning since I had an appointment to get it installed Tuesday after! He went the extra mile to make sure I was taken care of! That’s why I love this place, they haven’t let me down yet!! Thanks Wyatt in parts!
Kobe Howard was the sales representative for my recent purchase from Uftring’s Pre-owned Center. He was easy to work with and very responsive to my calls and emails/texts. My decision to purchase was in large part a result of my overall experience from the initial communications with the dealership about my interest to meeting Kobe upon pulling up to their lot. Kobe didn’t sell a car that day, He sold a service which could make anyone want to buy a car whether they planned to or not. Shout out to you and your team at Uftring Weston, Kobe!CL
Service department was quick and efficient from the front to the back.
Had my car in for service and it was taken care of in a timely manner.
I highly recommend Tena in the sales department. She always goes above and beyond.
Everyone was very friendly and helpful. It was a great experience and if we ever think about another car or truck purchase we will definitely be back. Ken Dickinson was awesome.
Had a quick and easy first time car buying process thanks to Kinsman! He answered any question i had and work with me to get the best deal that worked for me. I will definitely consider coming back when the time comes for another great car.
Great experience always! Denise is a terrific service writer! Always friendly and helpful no matter what is needed! The service manager is also great! I bought my recent 2 cars here. Kevin, the general manager was the most helpful informative general manager we have ever dealt with! There is not a better dealership around.
Denise was very helpful and friendly. The staff was quick to service my car and offered to replace the windshield wipers also, which I needed done. Thank you!
I had an excellent experience. My appt was at 10:20am and I dropped my car overnight and it was ready by 8:30 am.
My car was there for some body work! Body shop employees very nice and polite. You can really tell they want their customers to be happy!
Donovan was great service was fast very pleased
Very helpful throughout the buying process. Looking forward to continuing to build our relationship throughout the life of my truck.
I went into Uftring Weston to have my Chevy fixed, only to find out that there was a lot wrong with my vehicle and it was going to be an expensive fix. Kobe Howard, a sales consultant at Uftring, saw I was having a bad day and asked if I’d like to look at other options. There was no pressure into buying a new car and he really helped me understand the great deal I was getting and the benefits of getting into a newer vehicle. He was very patient and understanding with me and made sure I was happy and comfortable with everything the whole time. I would recommend Kobe Howard to anyone looking to trade in their vehicle or buy a new one. Ivan Waters, a finance manager, was also a huge help during my time there, insuring I was getting the best deal possible. They are very friendly and professional. Kobe and the Uftring staff made my once horrible day into a great one with amazing experiences. I will buy and service my vehicles from Uftring Weston from here on out.
The service was good, waiting a week for an appointment to get an oil change was borderline unacceptable. In the future I will consider other places to take my business.
I basically told my sales rep, Kathy Underwood, what I was looking to purchase,and away she went. Kathy found the exact vehicle I was looking for, and we made the deal.Great job.
Would never buy a car from here again! Almost a year since I bought it, and still have no registration/plates. I have repeatedly reached out to the dealership and they dont seem to care, refuse to take responsibility. I would rate them lower than 1 star of possible. Finance manager- Ivan Waters & general manager- Kevin lundquist failed at customer service and due diligence.
I try and take my car to the dealership for service but my service advisor is so unfriendly and not very helpful not pulling the race card but maybe it’s my color or something. I dealt with a lady advisor and she was so much better than him .
Denise explained everything thoroughly. I arrived, was directed to pull up, went directly to the service counter, Denise did my paperwork, called for my shuttle ride, and I was out the door in 15 minutes. They picked me up after work, I walked in, paid, and again was out the door in 15 minutes.
Everyone was great to work with especially Tena.She was amazing!!!!
Called to have a part ordered 2 weeks ago for my 2012 Chevy equinox due to a recall on it. And I still have not received a call that it is in. I’m very disappointed because it’s something to do with the cadilic converter and fumes being released I guess because of the problem. Read that if the problem is not fixed it could cause damage to the engine. Not only that I’m constantly smelling fumes in my car while I’m driving. This is something that needs to be fixed I can’t afford to be without my car I have Dr’s appointment I need to get too and from. This is an inconvenience because I have been scared to drive my truck out of fear of causing damage to my engine and breathing in harmful fumes. What else can be done to spend the process up of getting the part in and getting my vehicle in for service. In a minute it will be almost a month since I called to schedule to have my vehicle serviced and order part.
I worked with Kathy Underwood and I cant say enough good things about her help through the process of buying my car. I have never worked with anyone who listened to what it was I was looking for and helping me with the financial range I needed to stay in. She found me a perfect fit. She has walked me through making sure I know all the bestthings my car has and has let me know that if I have any questions or concerns she will always be there to help. Again she was the most professional and knowledgeable and personable person I have worked with in YEARS. I hope this is shared with Uftring Weston In Peoria. They need to know she is a gem
Oil change, all when well, no problems
Been a customer for years both in sales and service. Parts dept. is top notch!
Great place with good people and a genuine concern for your vehicle.
The greatest service from Denise Doyle
First time at this dealership and was very positive.
It was a wonderful experience! I loved that they dropped me off and picked me up while my car was being worked on. That was really convenient.
I am very satisfied with my new vehicle. A great deal was made and everything was done to make sure I had no regrets later. I recommend going to see Dylan.
Quick, in and out service, oil change and tires rotated, cup of coffee and a popcorn, very good experience
Great place to purchase a vehicle and get repairs. Ive known several members of the staff for many years. If you need youre car serviced I highly recommend talking to Chuck. He knows his stuff. Been with the company at least 20 years.
Had an accident at your lot and the general manager stayed with me until it was all over I appreciate everything that youve done your dealership is the best
Our car was acting up on our 6-hour trip home from Indianapolis. We stopped here to get it checked out. They were able to get us in right away and looked our car over. We were able to get back on the road very fast. The woman at the service desk took care of us and we appreciated it. Thank you!
Great service department.
Very satisfied with the whole sales process. Very easy to work with. Great experience.Highly recommend this dealership.
Great service department.Thank you, Denise Doyle you are the best
I have a Z06 which, definitely needs to be wheel aligned as per a regular Corvette. If not the tires wear out very quickly--none of the GM literature mentions THAT. This car is set up from GM for AUTOCROSS, not highway driving. That being said I was disappointed that the alignment process was not entirely possible to bring it back to regular driving specs. Shame on GM for not making that possible!! However the Z06 is the BEST Corvette I have ever had!
I took my pickup truck in for the airbag recall work. Everything went smooth and my truck was fixed very quickly.
The service at Uftring Weston Chevrolet is outstanding. Prompt, attentive & informativepersonnel.
We had a bad experience with 2 vehicles and while some of the people there are very kind it doesn’t change the fact that they didn’t try and actually work with us. They kept telling us there was nothing they could do because we waited so long, which I could understand if we didn’t talk to them about it when we purchased the vehicle. They say that our reviews aren’t accurate which tells me they don’t want to take responsibility for their action. I don’t usually right reviews but I don’t appreciate being called a liar and they “it makes me not even want to give you a good deal” (a statement made to my husband when he posted a honest review). I thought my conversation with one of the guys was good till I saw the response to my sisters review. It is very accurate and we will never do business there again.On a positive note the front desk ladies are so amazing and sweet.
Always willing to help and fix the problem great staff
The folks at Uftring Weston worked very hard to get me into the truck I wanted, and I really put the pressure on. Excellent customer service and attention to detail. Simply excellent.
I scheduled appt based on my work schedule, when that scheduled changed I stopped by to see if I could get in sooner... A big thanks to the oil change fellas for doing that for me I appreciated it
They did an outstanding job!! It is a pleasure to work with you. Thank you! Ed King
Service is quite good. Fast and thorough. Appreciate the waiting room hostess and the safety changes implemented there
Every thing was good like always !!
Scheduling appointment for my requested date and time was fast and easy. The service advisor was very friendly and they completed a service letter at no charge to fix the problem. This is what I expect out of such a great brand like Chevrolet.
I have been receiving service at Uftring for the 6 years I have moved to Peoria and have a great feeling of confidence that they have my best intetests in mind.I have 200K miles on my 2015 Cadillac SRX and their service and care have been a great part of this cars service and road worthiness. Great People!!
I was recommended to this dealership by a family member, who spoke highly of the place. When I went to get my car serviced, everyone was awesome! I will always use you guys for my car needs.
Excellent, bought the Service Department Pizza
I love how friendly the reps are when you sit and wait in waiting area.
I always get great service at Uftring Weston. Chuck at the counter is always friendly and explains the details well.
You guys treated my sister and her husband very poorly. You screwed them twice. You sold them two cars one with a bad engine and one with a bad transmission and then would not work with them to get a car they deserve. You were going to make them pay more money for a car even though that have spent enough with you guys. We would recommend that no one shops for a car here. They are rude and treat people very poorly. You guys don’t even deserve one star.
When I have an Transportation need my first stop Uftring Chevy Cadilac, Peoria IL. Why? I deal with The Best thats it and Uftring is The Best. Period. Inventory Big. They dont have they will get. Everyone hear is Great.Now I Want to tell you about my Salesperson Sandy Hartseil. She is very good. A good listener. Takes her time to put you in car you want! She will even help you build a car that you want. Find a car. Ive bought 2 cars from Sandy and She had Really helped. My Thanks to Everyone at at this fine HM Dealer.
I knew what I was looking for, and after hearing good things anyway about Uptring-Weston, and Taylor setting me up with Scott M. (saleman)I knew there wouldnt be any worries. I have never bought a car from a Dealership before, so my 1st experience was more than I had expected. Thank you Scott M. for answering all my questions, and getting me set up to drive my car home the same day!! I LOVE it
Got the car done quick, did a great job and the cost was great
Denise Doyle is the best service technician. She is friendly all the time and follows up on every concern. Ive taken my vehicles to Uftring since 2008. Always great service.
Customers like to feel welcomed. I did not feel this way from the minute I got out of my car, to the team leaders desk, to the waiting room. This is not something new. Attention really needs to be given to this. Even if they dont mean it they could act like they are appreciative of my business.
Routine oil change/ tire rotation. Everyone is very friendly. Enjoyed chatting with the lady in lounge area. Great job on the car wash too!
Fantastic people and service!
I saw a used car in their inventory that I wanted to consider (a 2011 Mercedes Benz E350 Cabriolet). We didnt see it on the new car lot, and didnt realize their used cars were at a nearby location, but Scott McLintock welcomed us, and told us where that lot was, and said hed meet us there...which he did. After exchanging the usual details, we inspected the car in detail, and decided we wanted a test drive. After that, I liked the car, but needed to see a price offer, which turned out to be exactly the same as the online listed price. I was expecting them to give a little in that price seeing as it was clear I was interested, but, we thanked Scott and left. We were not expecting to buy the car on that day until we had time to think about it. I was impressed that Scott did not try to high-pressure me, and after not hearing from them for several days (which was OK with me), we returned to see if they would except a lower offer. This time we drove directly to the used car lot and met Kendall Hearn, who managed that location. He was very friendly, very helpful, and again, NOT at all high-pressure. He handed us the keys and said to check out whatever we wanted and let him know if we had questions. My wife and I spent about 1/2 hour looking at the car again, trying various components to make sure they worked, but Kendall did not bug us. When we decided to make the offer, we sat with him and exchanged pleasantries, and learned that we had friends in common. Kendall was very open and welcoming, even though it was a Saturday, we did not feel he was trying to rush us. I told him I expected a lower offer than the listed price, and he asked me to give him a number, which I did, and he came back just a few dollars more, yet still $1000 under the listed price, and we bought the car. Ive never dealt with this dealership before, but I was very impressed with their professionalism and welcoming attitudes. I would recommend Scott and Kendall to anyone.
Denise is always very friendly and helpful! I trust her advice on maintaining my truck.
Always great service
They charged my future brother-in-law for what he paid for his car they didnt put any new transmission fluid, like they said they did.
Great dealership, great people, super service dept.and if youre looking to make a purchase see scott mcclintock always treated us right over the many many years,
Denise on the Green Team is just fantastic!
I was always a Ford guy... then I bought my truck from. Uftring Weston. Not only happy with it but the service department and the people that work there are absolutely awesome 👏
We just purchased our 2nd car within the past 12 months from Ken Dickson at Uftring Weston. Last year he sold us a VW Beetle for our daughter and she loves it. Its been a great car. We were so pleased with our purchase that we came back and bought a beautiful Buick Enclave last week. Ken and the boss man Joe worked with us on the price and we took home a couple of great cars.
Fast and easy check in and check out. Had no problems. The people were very nice.
Last two time had my oil changed they didnt run it through there car wash
Greg Stewart is freaking awesome! Very friendly and knowledgeable. He understands family and wont put you in something you cannot afford. He is the guy to go to! The man to do your paperwork is Austin Street! Very respectable and knows his stuff. Thank you both 😀
The service David and his guys gave me top notch even when u cant get the answer you want communication is key
The entire staff was friendly from the second we walked in the door, Kobe went above and beyond to ensure we were taken care of and was extremely knowledgeable about the Camaro!