Excellent customer service. All the guys are extremely knowledgeable and a pleasure to work with.
Things have started to improve at this branch. May be that we are coming out of the busy season but their customer service has been much better recently and Larry has been a pleasure to deal with. Hopefully they keep this up. Its not a burden when my company sends me here anymore. Thanks
I really do not know where these bad reviews are coming from. I usually tend to read reviews before I engage in a place, but with only two negative reviews here, I really couldnt judge it unless I went myself. I found the opposite with Larry and Adam. They were knowledgeable, helpful, courteous and clear, straight to the point to get you what you need. They were understanding as well and there were some projects I could not do without their assistance. If the reviews are straight up insults, you know thats all a person has and the review is not based on anything concrete. Currently, its a great store!
I work for an HVAC company stopped by this supply house to pick up some supplies and pretty much the worst customer service I encounter in a long time and been doing HVAC for 16yrs, the guy that helped me was rude and seemed like he didnt wanna help. Never coming back to this place.
Dave you have no phone etiquette. I don’t know how you still have a job there buddy.“Etiquette is a code of polite conduct. If you practice proper etiquette, you are less likely to offend or annoy people”
Dave is rude and unprofessional I will never shop here
Dave is the rudest jerk I have ever met at any business! Does not have a thread of common decency! Drive an extra 50 miles if you have to and avoid this unprofessional place of business!!
Old mans I think they dont like work there or they are tired, bad attitude
Very helpful
They suck! They take their job to seriously! The counter people must be washed up or unable to work in the industry. Dont waist your time.