user
Denver Mattress
7618 N, IL-91, Peoria, IL 61615, United States
Appearance
Denver Mattress
Comments
Ro
Review №1

Wonderful experience with Adonis. No pressure sales afternoon. Definitely would recommend others to go to Denver Mattress.

Al
Review №2

Matt was helpful in finding a mattress in my price range and getting finances figured out. I truly appreciated his help and am happy I found a mattress to fit me!

Aa
Review №3

Matt was my sale associate and he was great! He was able to help me narrow down my choice on a new bed and he also was able to help me better understand the differences in benefits between a non-adjustable bed and an adjustable. It was an overall great experience and I DO recommend!

Sh
Review №4

Lee at the Peoria Denver Mattress store was great. I needed the mattress sooner and he called me when there was a cancellation. Love the service and the mattress

Ch
Review №5

Matt Wolverton was very helpful getting my mattress. Quick and thorough. Listened to what I wanted.

Ra
Review №6

My husband and I went back to Furniture Row to complete some unfinished business on a previous previous purchase. Our usual salesman Chris who might I add is absolutely wonderful was off that day, but we were taken care of by salesman Ricky. I explained to Ricky the issues that we were having, Ricky saw the notes on our account we exchange the product and purchased bedside tables to complete our previous purchase of our bedroom. I love this place no hassle good people💯❤

Lo
Review №7

Able to narrow down the mattress and adjustable base for my Mom. Matt Wolverton was very nice and knowledgeable about what mom was looking for.

St
Review №8

Good employees is the base foundation of a good business and this place has wonderfuly friendly and knowledgeable employees to help you find what you want.

Sh
Review №9

We had a great experience and we got our new bed and futon 4 weeks earlier than expected.

St
Review №10

Lee was super helpful!! Very pleased with my shopping experience!

Ba
Review №11

Had a great experience. Sales associate was friendly and very informative. Answered all my questions. Would definitely shop there again.

Ma
Review №12

Quick and easy to find the mattress I needed. It arrived earlier than they said. Delivery was just inside the door and delivery man was nice. Would recommend Denver Mattress.

Ra
Review №13

Good service and knowledgeable …. 2nd mattress purchased here.

By
Review №14

Good variety. Sales person was very knowledgeable, and a nice low pressure style. We had a very good experience.

Ca
Review №15

Very friendly and knowledgeable about their products. Jackie was very patient with us. Answered all our questions.

Mr
Review №16

Chad Worley waited on us & did an outstanding job! He was very helpful & informative. He made our purchase of a mattress very easy!

ml
Review №17

Chad was a fantastic salesperson. He was no pressure and answered all of our questions. He was very personable. While he is young, Chad certainly has a like ability about him. We could have purchased this Mattress at several different stores. Chad is the single reason we choose Denver Mattress. The mattress is being delivered soon so I can’t speak about that experience yet. If you are in the market for a new bed, we recommend going to Denver Mattress by Grand Prairie Mall and ask for Chad.

Do
Review №18

Lee was so helpful we were just starting to shop for mattress he was so patient and answered all are questions without pushing us to buy right this minute. After shopping the rest of the day we called him back the next day with more questions and finished the order over the phone.

Rh
Review №19

Jackie, you are awesome! So very sweet, helpful, & professional! Thank you for going out of your way to find everything we needed! We also appreciated the 5% discount & the free shipping that you gave us ( even though it wasnt on sale)! Praise God every little bit helps right now! Thank you so much for making our shopping experience more enjoyable! We love shopping here! God bless!🙏🥋🤗

Na
Review №20

Great experience, we went on to another place but ended up coming back because of the products and the salesperson, Chad. There was no rush for him and he was on top of us like the other place. The purple mattress also pretty much sold it’s self never felt a mattress that comfortable period.

SU
Review №21

Extremely friendly and excellent customer service! Chad at the Peoria, Il store is a true asset to Denver Mattress!

Je
Review №22

We had great service from Greg and will have delivery in the next two weeks.

Ji
Review №23

Excellent choice to choose from, very friendly and professional staff.

Vi
Review №24

Helpful sales person got me to the right mattress!

Ma
Review №25

Don was very knowledgeable about our needs,he helped us to fine the correct mattress, no pressure too buy. Will buy their again when the need arises.

Me
Review №26

I enjoyed my first-time experience at Denver mattress. I went in looking for a purple mattress because of what I saw on TV and I found them to be quite comfortable. They had the original model along with three hybrid models. All that means is that the hybrid 2 had 2 inches of the purple grid on top. Same concept for the 3 and 4 models. I found the 2 and 3 models most comfortable. I chose the 2nd model. I must admit that these mattresses are quite expensive but there are several options which my salesman Lee Banfield covered all of.He was very helpful and informative was able to answer all my questions and most of all wasnt pushy.

St
Review №27

My wife called the store Friday morning asked what the price was for a queen box spring she was told they started at 100.00 . After work I went to pick up the box spring the guy told me that it was 196.00 . He said that they didnt have one for 100.00.

To
Review №28

Since we bought this mattress I look forward to going to bed it is the most comfortable mattress ever its an elite euro top if you like a soft pillow top mattress this is for you

An
Review №29

(We bought a mattress)Excellent customer service on 3/30/31 by Mr. Benfield & the warehouse/salesman. Well knowledgeable staff! Thank you!

pa
Review №30

Love my new bed, the sheets i bought were not as expected after washing they became very wrinkled, would not buy

je
Review №31

Very helpful in finding the right mattress to suit our comfort. Got home mattress felt like a totally different kind not like floor model we chose so now I have to return it because I couldnt sleep it was more firm than expected so had to sleep on couch. Good thing we bought the mattress cover for the warranty.

LA
Review №32

We had a great experience. We quickly found a mattress that we love and everyone was very kind and helpful. We were in and out within 20 minutes. Our mattress was delivered within a week and we have loved it ever since!

Ka
Review №33

Everyone was super friendly and helpful

Do
Review №34

Great experience with Chad. Very attentive and got us what we wanted at a good price.

Da
Review №35

My wife and I visited Denver Mattress here in Peoria, IL this morning (Wednesday, July 1st) looking for a new bed frame. We were immediately greeted with a huge smile, and Good Morning from Jackie. She showed us the choices we had, and explained everything very well. We asked for delivery and setup (since were Senior citizens)..and, she set up everything for us..at OUR convenience. The entire experience was easy . She has a wonderful personality...and is a terrific representative for your Company. If I were running a retail establishment here in Peoria...Id try my best to hire her away from you. Well definitely refer our friends to Denver Mattress..and,, next time we need a mattress...you can bet well be back.

Am
Review №36

Wonderful sales staff. Wonderful products!

Am
Review №37

Went in to look at mattresses and was treated wonderfully. Jackie was very sweet, professional and not pushy. Didn’t really expect to buy today but had great service and price matching with the Purple website so went ahead purchased because of the added benefit of delivery and removing the old mattress.

Er
Review №38

Jackie was wonderful and everything that was assisted. I would recommend Denver Mattress to my family and friends

Da
Review №39

Great service, put up with my two wild kids and still helped us pick out the best mattress for us. A little more than we wanted pay, but worth it for knowing we had a good product with a good 10 year warranty. Plus we got a mattress cover and sheets with delivery and setup. Such a great deal, been going there for 16 years and plan to keep on going. Thank you!

Bi
Review №40

Lee was very helpful, courteous and wasn’t pushy, my wife and I enjoyed talking with him throughout the process of buying a new bed .

Pa
Review №41

Very quick & easy experience. Hopefully Ill like the bed when it comes. Unfortunatey its a 4 week delivery.

He
Review №42

Chad was very helpful, friendly, and explained everything well. Hes an asset to Denver Mattress thank you

Ka
Review №43

Everyone was friendly and very accommodating.

Ma
Review №44

I went there for a new pillow. They let you try out the pillow on thd bed. The pillow I picked out was out of stock so they will ship it to my home for free, which is awesome.

Ky
Review №45

Awesome products. Great staff that truly listen and put the customer first!

Ch
Review №46

The young man who helped us was very knowledgeable.. His name was Paris... Didnt hover, gave us space and time to choose exactly what we were looking for .

Co
Review №47

Sales lady/receptionist (Jackie) was very helpful and friendly and not pushy at all!!

Su
Review №48

Excellent. Had what I wanted. Bought it went home. Friendly salesmen.

To
Review №49

Good inventory, and Jackie was super helpful with our quetions and getti g us the right mattress!

Je
Review №50

Always a great value & friendly service!

Ro
Review №51

Very helpful salesperson.

me
Review №52

Lee in the Peoria location was great and was very helpful in showing us all the choices in what we were looking for! He wasn’t pushy in making us pick something which is what I love when I go looking for things. He showed us all our options and let us try them out and talk it through before asking what we thought. He even made sure what he was showing us was exactly what he had in the back! This was a return visit for us because we love the service and quality!

Am
Review №53

Huge selection, kid friendly, knowledgeable staff, good payment plans. Weve gotten our mattresses and pillows here for the past decade. Love their clearance / closeout deals!

Al
Review №54

Very friendly and helpful. Answered all of my questions and was able to walk out with a new mattress being delivered inna couple weeks!

Jo
Review №55

Bought a purple mattress here and the salesmen were extremely informative and helpful. Would recommend 10/10

Ga
Review №56

Good people

Cl
Review №57

Very helpful service staff.

Wi
Review №58

Great experience purchasing a new matress .Knowledgeable staff, friendly, and priced right.

Je
Review №59

You will never want to go anywhere else if you choose to do business with Denver Mattress of Peoria! Dan is a man of integrity and truly wants best for you! Trevor, on the Regional Team, teaches positive top-down behaviors! Jack and Jay were professional and efficient at delivery! You will feel so good about choosing to do business with them. I have NEVER been treated as well as they treated me and they have earned my business for life!

Jo
Review №60

Great experience! I Would recommend to friends & family! Very helpful!

Li
Review №61

Great experience! Very helpful and quick response.

Jo
Review №62

I had such a pleasant experience working with Jackie! She is very knowledgeable about the products she is selling. It was a fast and easy process I was in and out quickly! Cant wait to have our new bed!

Sa
Review №63

Easy, friendly, helpful, low prices

Jo
Review №64

Our salesman Lee provided us with friendly service, helpful advice, and an overall good experience.

Ma
Review №65

Came in and left with exactly what I was looking for. No pressure to buy anything else and friendly staff.

Ap
Review №66

Need Customer Service 101

Lu
Review №67

People very friendly and helpful!!!

Da
Review №68

Didn’t know what Denver Mattress carried. Was pleasantly surprised. Good selection and prices. Super help from Lee. If there is a downside, we have to wait two weeks for the mattress and base. Would give 5 stars but want to wait until we receive delivery.

Ch
Review №69

We knew what we were looking for and it was on stock I wish every shopping experience was ours was today Thank You

Sh
Review №70

Excited to get our new mattress! Quick and friendly staff.

Be
Review №71

Very nice place I had a large selection to choose from. Very helpful and Courteous and was so nice in helping us pick out a mattress for my Grandaughter Nicole room for Christmas. Thanks so much with your Knowledge and Kindness Merry Christmas and I will tell others that need a mattress or furniture to go there Great Service.

Mi
Review №72

They were very helpful with everything. Great place and experience!

To
Review №73

This was our second major purchase from Furniture Row and would recommend them to anyone. Jackie was great to work with, no high pressure and very knowledgeable.

Ed
Review №74

We were assisted by Jekhari Dailey who made our purchase effortless and enjoyable. Jekhari, told us about all our options and was very knowledgeable. The entire team and the Store Manager Chris Bennett did an excellent job in making us feel welcomed.

Sa
Review №75

Had a great experience while looking for a mattress. We had an idea of what we wanted when we went in the store. We purchased a Purple 3 mattress. Our sales rep was JeKhari, he was just what you wanted in an associate. He was low pressure, answered any and all questions clearly, and left us alone with no hovering when we needed a minute to think it over. I would recommend him to anyone visiting Denver mattress in Peoria.

Ro
Review №76

Had a great experience buying our mattress because of our sales rep JeKhari Dailey. Very knowledgeable on all the products and a pleasure to do business with.

Wi
Review №77

Professional, knowledgeable, efficient, honest, and personable. These are all attributes that define JeKhari Dailey of Denver mattress. JeKhari and his team took into consideration my time frame, budget, and comfort needs. JeKhari and The team at Denver mattress found us the perfect mattress that we absolutely love.5 stars, will absolutely be back.Great selection.Great place to buy.

Ki
Review №78

Lee Benfield is very knowledgeable about the products, the store was so nice and clean.

Ju
Review №79

Lee, the manager was very helpful and professional. Good prices on their brand mattresses as well.

Se
Review №80

I shopped around at other places and could not find a better deal than at Denver Mattress! Lee helped me find the perfect mattress for me without ever trying to upsell me. The mattresses were nicer and less expensive than every other place I looked. Great environment, nice people, great prices. I would recommend them to anyone

Sa
Review №81

I’ve always had a great experience at Denver Mattress and Furniture Row in general. They are doing well handling the circumstances with COVID and although the showroom is closed, they certainly haven’t lost any level of customer service.

Mi
Review №82

Jackie was very knowledgeable about the purple bed and made it easy for us to make our decision. She’s very pleasant and we had enjoyable conversation while we made our choice. Great employee!

Wa
Review №83

Great shopping experience. Very knowledgeable about the products!

Ha
Review №84

Thank you so much to Jackie for teaching us all about Purple mattresses so we could make an informed decision! We ended up purchasing a California King Purple 3. Thanks, Jackie!!

Sc
Review №85

Excellent service!! Very helpful and honest! Answered all of our questions we had about each bed. Took the time to help and not rush! I recommend and will be back! Plus great deals that made the purchase affordable!

Da
Review №86

Jackie was more than helpful. She was very patient and knowledgeable about the beds. See Jackie!!! We bought a Purple bed!!!! If you dont have one you have no idea what youre missing out on. Again ask Jackie!!!

Ro
Review №87

Fast friendly service.

Si
Review №88

My bed didnt last a year. My past bed was used and lasted 4 years My fiance was hung up on the first time around. It took me almost 3 weeks to finally get ahold of someone to read emails. Was told that the covid 19 messed up their emails (guess people arent the only one to catch the covid). As the time goes by this mattress is hurting my body more and more each night. No sleep and hard to walk. They are knowledgeable. But do they care? Im sure there are people who care at the building. But if your mattress is faulty they will act like they are meeting you half way in reality they dont. Spent over $1500 but get under $400 in store credit. I will be paying my card off while suffering each night for awhile. Hope the person who reads the emails and the manager can sleep good at night on their mattress. 2 stars. Not gonna judge the whole store on a a few peoples decisions.

Am
Review №89

Great costumer service!!! The staff provided excellent options to fit our needs and budget. Thank you for the personal and friendly service!

Ni
Review №90

Great customer service!! My dream fit egyptian cotton sheets I bought with my adjustable bed suddenly ripped getting into bed. I called to inquire on a warranty which I was told was 1yr which was up. The Peoria store called to discuss and said they shouldnt have ripped like that in such a short time and were shipping me out a new pair of sheets!!! Im very greatful as its hard to find sheets for my bed and this is my only set of sheets. Thank you Denver Mattress Peoria!!!

Da
Review №91

Today, I had the pleasure of meeting Dan Crowell easily the nicest and most helpful sales person I have ever meet. Dan went above and beyond my expectations, you could definitely tell that he really cared about his customers and wanted to find what best suited their needs! He even stay an hour an a half past close making sure he went through all of our options & never once tried to hurry the process. He was very knowledgeable about all the products and presented them all to us. We walked out very happy customers!! Denver Mattress is lucky to have an employee like Dan!

Me
Review №92

Dion was very knowledgeable about all the products. He explained everything very well. He seems to know the line between being high pressure and giving you all the information you need.

T.
Review №93

I had to take a moment to rave about the service we received from Jackie R. at Denver Mattress in Peoria, IL. Her knowledge of their products was fantastic, and she took the time to answer all our questions. Thanks, Jackie. Your no-pressure sales style is perfect.

Tr
Review №94

Dan was very nice and knowledgeable about everything. He made us feel comfortable and not pushy about just selling us anything. He worked with us and found us the best deal that worked for us. Definitely recommend going there.

Lo
Review №95

Good place to go to, employees are very helpful and will help you until your satisfied and find something you like

Ja
Review №96

I was in and out in 10m ! Great service and super friendly

Ma
Review №97

I enjoyed my shopping experience with this company and purchased a mattress without any issues initially. After purchase, I had to wait two weeks for delivery. With less than 24 hrs notice, I was told to be home at the time they decided that they were going to deliver. We explained that we wouldnt be at home for that delivery and if they could push it later by one hour. They refused because their deliveries were based on a map and I would have to wait another two weeks for an item I had already paid for to be delivered. Needless to say, I retrieved my money. This company doesnt care about the customer, and my money will never go to a company that doesnt consider me important. Spend your money somewhere else.

si
Review №98

I love that they have what I’m looking for. And I want to buy local not online

ke
Review №99

Always have like this store I love there products in the store I aspecialy love the financial so we budget to buy furniture every one is so friendly

Am
Review №100

Everyone was very helpful and explained all information clearly. Provided honest suggestions when inquiring about bed frame accessories.

Information
48 Photos
100 Comments
4.7 Rating
  • Address:7618 N, IL-91, Peoria, IL 61615, United States
  • Site:https://denvermattress.furniturerow.com/locations/Peoria/IL/100032?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 309-693-9213
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations