Kids love this food, me not so much. Too much kid hype versus quality of food. Single burger is lost in garden and bread that doesnt hold up. Sloppy wrappers. Fries that are neither cooked fully or tasty, just dry. No salt ? Do we have to ask for everything as an add on? Dr. Pepper was sweet with appropriate amount of ice. Double cheese burger was better.
My husband and I were in a long car trip and decided to stop by this In and Out to get a bite to eat. They staff is so friendly and welcoming. They are super fast, efficient and work hard. It wasn’t a super long wait (we went around 7) and we’re NOT disappointed by the food.
Very clean, efficient operation!Burgers were awesome--as usual!
Food simple but yummy. Staff friendly and my order is always correct. I do suggest asking for your fries LIGHTLY WELL because they are so much tastier that way. Just try it and youll like it!!!
Good in n out. Its what you would expect from their burgers service and the over all business model.
When they were new, the burgers were big and juicy. One wonders if they went like other burger chains: Wheres the beef? Prices are expensive.But they are friendly and have Doggie burgers for your other kids.
Fresh fast food thats always delicious. Nice clean location in Petaluma. In-N-Out really does the best quality fast food in the business here in California and theyve got a fun not-so-secret secret menu that makes for nearly endless options to their very simple menu. No mask requirements for fully vaccinated eating in the restaurant and a nice umbrella covered patio to eat outside and enjoy the weather. Great tourist spot to take out of state guests for a quick bite of a California original.
Open late, clean, masked, professional staff that are happy to see you. Fresh, delicious food. Impeccable cleanliness. Classic In-N-Out at its best.
Service was good, burger came out really good unlike the other times Ive had it, my burger had a crunch to it unlike my fiance who didnt. overall good place to eat burgers for an affordable price good quality cant go wrong with it
Pretty good fast food. Long drive thru line, but running pretty quick as well. Comparing to other fast food, In&Out is pretty fresh, and tasty. Impressive touchless soda refill machines. Love ❤️ it.
The menu is very basic. Apparently there is a secret menu. The food is very fresh but the lines especially drivethru are outrageous..
Good people hard workers good food thank you very much
The protein burger is great for us that cant have the carbs
Its hard to be disappointed with InO Burger and this visit was no exception. My cashier was clearly new yet his humility easily made up for his slowness and mistakes. The food and dri KS were good as usually, the place bright and clean.
Passing through In-N-Out country and made a stop for Double-Doubles and milkshakes. Always great quality food that satisfies those animal cravings.
What a fresh burger. I like meal number2. Love it so much.
Service was decent I was in-n-out under 15 mins maybe?
This place is Grrreat‼️💯‼️💯‼️ Exellent food & lots of it for your buck. Everything is super, fresh & delicious. Period‼️‼️
Ordered 4 double-double and 2 single. In-N-Out Burger never disappoints. 💯🍔🍟🥤
Its in n out. If you live near one and arent familiar, get out of California. If you are familiar, you dont need to be reading this review. Its neither the best, nor the worst, but usually good enough
When Colorados 1st In-N-Out opened up it was a 14 hour wait, still havent been there. Been to Vegas, Monterey & Petaluma all were Great!
Pretty good burgers, love the secret menu items. Was a fun experience - coming from a Midwesterner
The quality here is inconsistent compared to the Novato location. I went here for lunch with my mom last week and the buns were stale and crusty, which totally ruined the burger. It was to the point where I wouldve gone up and asked for a better one, but we were running on a tight schedule and I didnt think I had the time to wait.
Nice place, very clean and thorough. But on a very busy corner.
Worst milkshake Ive had in a long time. Syrupy oversweetened gooey garbage. Burger was alright fries was the only thing I enjoyed. I dont see what everyone sees in In and Out as a chain?
Delicious food and fast and friendly service. Very fast service
I didn’t get my order made correctly. I ordered two double doubles and they didn’t come with onion and on top of that my fries were below the line, so low I can see the letters at the bottom. I drove 20 minutes back to the in and out. I talked to the manager Rylee. I told her my burgers weren’t ordered right and my fries were very low and for the inconvenience I want fries with it. Rylee told me that she can remake the burgers but not give me another fry for the inconvenience. Since they can’t remake the order right I asked for a refund. Rylee only gave me the refund for the two burgers. This has never happened to me. At another in and out I had my order messed up and they remade the whole order with fries and gave me a milkshake with it! Rylee shouldn’t be manager at the Petaluma in and out. For the messed up order and the extremely low fries, I should have gotten the order redone right. This is unacceptable behavior from a manager. Very disappointed.
No Matter where they are youll get the same Good Friendly Service and Good Burger, Fries, Coke, Shake or Lemonade!
As always the food is fresh and done the way you choose by employees who welcome your business.
It is one of the richest and most delicious hamburgers that you can buy and find in the USA.
It was In-N-Out Burger! Not much to say. I used the drive through, and as almost always it was as fast as to be expected with the long line or others who arrived before me and kept arriving after I was in line.They are fast, friendly, efficient, and forward thinking in how they have someone outside asking to take your order long before youve reached the intercom menu board that your order from at most other fast food places. And they get your order right too! The order taker moves to the next car and so on as soon as they can to get the orders in and give the crew a better chance and more time to prepare your order.This particular location is not the easiest to get into if you are going north/west on that street, or in the wrong lane of the 101South Off ramp. But in the south/east bound city street its a simple right hand turn and youre in theiir parking lot. Most other traffic has to go to the next light, and in the Left Turn/No U Turn) Lane, turn left (this can be tricky because of the divided road). Then at the alleyway turn left and this will take you to the back entry to their parking lot.Exit is to the right at the far end of the drive through lane the right towards the street and 101S On Ramp.The food is tasty and good quality. Plus plenty of it. But do not forget about their hidden menu items such as their Animal Fries. Theyre an extra special treat you can order. Like loaded fries with all the extra on them (cheese, grilled onions, etc). They are very good but you need a fork to eat them with (fork provided)
There is another secret to the menu. Well done fries.
Had combo #3, protein style. Soooo gooood!
Fast, personalized and utterly delicious. When you want a double-double, nothing else will satisfy.
This In-N-Out Burger is run so efficiently. The employees not only wear their mask but use them properly. There were two employees tending to the line of cars, the last time I was there. The line moved fairly quickly. Our food was delicious, for some reason even a little better than normal! I love the protein style double double with cheese, my family loves animal fries as well as animal double doubles.I highly recommend this in-and-out burger. Enjoy
Decent burger for fast food, 2 cheeseburgers with onion and tomato, frys and a coke 😋 yum. Im on a road trip and this meal was very satisfying.
I mean. Delicious. Snappy service from nice people. And they pay a good wage!
All in-n-out burgers feel like home...
The best, as usual. This one doesnt have a crowd.
Quality service & Quality food. Never disappoints. Just be ready for the long line during peak hours.
Gotta love the quality, price and service.
Brandon is the best. Great customer service, great communication and goes above and beyond! This is the reason I will continue to drive to Petaluma for my in n out.
I like the burgers and fries the shakes are also good.
Always amazing. Im really grateful that there is a decently healthy drive through option with these guys.
No wonder there is usually a line at the drive through.My favorite: the double grilled onions animal style everything with no meat patty Vegan! Real food done real good. Ketos: letuce wrapped the right way. Everyones welcome.
Excellent burgers and service. That means you often wait in line even in drive through BUT the lines move fast. Beats all other fast food burger joints.Just Do It!
Food was excellent. Employees were super polite and order was done as soon as we pulled up to pick up window. Animal style fries are my go to when Im here . Everything was good but the line was stretching out onto the road so try to get there on odd times not directly at lunch or 5 o clock rush .
Animal style friea, for the win! Love that they have pepperoncinis!!!
By far the best In-N-out burger experience me and my girlfriend have had unanimous agreement! With about 12 cars in front of us it was less than 5 minutes total wait and the food was better than any other In-N-Out we’ve ever had, and we do eat at In-N-Out so this isn’t something new to us. Great job Petaluma In-N-Out 🤘
Always clean & consistent, but always just a burger.
It was the typical meal although I think they managed to get each burger wrong. We were visiting from out of town and was very disappointed they couldnt create the order accurately. Good taste as always.
They are fast and delicious and are always smiling...that are one of my faves
Great burgers and fries. Really clean facility
Fairly short line. Two order takers. Smooth, on target customer service. Just like other In N Out Burger shops. Quality product. Very customer oriented employees!
Good food. Clean. Good service.
I love In-N-Out, and while this location is busy like all locations, I always have better luck with wait times here than I do in Santa Rosa, Rohnert Park, or Novato.
Good fast food burger.
After all it is in and out, great hamburgers and fries.
I had a great service and wasnt busy.
Its fantasticThey always given me a nice service!
Starving after referring a football, and the burger and fries hit the spot. Employees were great and got our order quickly.
Long lines good burger tho. Love that animal style mmmm
You can always find a good burger here. Just gotta know theres probably gonna be a line to wait but it goes by quick and its sooooooo worth it :)
Over hyped. Just another bland burger with fresh fixings. The animal fries were gross.
Is always fast consistent spot on
Always good customer service
Easy entry off freeway, easy to get back on the freeway. As always for in n out, friendly, efficient staff.
Line for drive thru was very short when we went. As always food was hot and fresh. I always like going to in and out for a burger and fires. Sorry no photos.
Been 2 years since my last Double-Double. We need this place up home. Getting closer, but still at least an hour away
Burgers are a bit dry. Should offer mayo
Perfect! Great Service. .I wanted Grilled Onions on my Hamburger! Delicious
Again, if you have to do fast food, it is a solid choice.
Mmmmm borgor
I Just Used The Bathroom Thats All But Very Clean Bathrooms.
Clean and there was no line when I went around 1:30 in the afternoon. I saw a Top Chef clip about french fries and couldnt help myself.
Always a good place to get a burger🤔
Keep it simple and perfect. Quick service and accurate order for five people.
Super fast even though long line. They are efficient at managing their business
I ordered hamburger and fries, they were very cold. That the first time ever happen to
Always the very best in all categories.
Best burgers in town next to 5 guys.
In n out is always the place to go for burgers best prices best food consistent as always. Thanks guys
I love in and out.Its always good.Kudos.
Great shakes. Sometimes fris are hot and sometimes not which is a bummer.
Animal style everything left me with critical mass after. No regrets!!! Thanks Ralphie C.!!!!