Was told they couldnt print a FedEx label... I had to go to the FedEx located behind the wawa last I looked the only thing behind the wawa was a swamp, why couldnt they print the label?
Great Associates! Although this center had a tiny store front, I received great customer service as the associates located my package and provided suggestions for a successful delivery. I felt like the cared❤
Great customer service! In and out within seconds. This will be my go-to store for sure.
People here were quick and very friendly. If drivers would do their job instead of being lazy, people wouldnt have to come here.
This location, I would have never found if not for GPS.Service was good and quick. In and out in only minutes.
FedEx is always the right direction to go its even in there name pointing you in the right direction.
No hello or thank you from staff member on 2 occasions.
The ladies that worked there were great! The part I dont understand is why all fedex locations cant print or even retrieve your shipping labels, makes no sense. And its not very clear what locations do what. They can ship it but it has to be tagged already.
Quick, in and out, professional.Love these folks!!
Awesome experience got my pkg shipped on time for cheaper than UPS
My package arrived ahead of time..Great job.
Very friendly and helpful staff
The best customer service I have experienced. The team very friendly and helpful.
Very fast service.
Excellent customer service and the staff is so wonderful!I ship items regularly so I come here a lot, the store is small but the staff is great! It does smell since there is a landfill near by
Always friendly staff. The space is a little tight, not any wasted room here, thats for sure. Entrance iis a bit difficult to find as its off of a side road and then down through an offshoot where several other businesses are.
The FedEx in Ashland Virginia did a terrible thing in delivering a lounger to my home. They left it on my front porch. Now understand that a car was in the driveway and the driver never rung my doorbell not once. When my Daughter heard the noise, she screamed to him out her bedroom window and he looked at the window and continued to get in his truck. LAZY and has no respect for the Customers. Terrible Service!!!
I visit this location quite often and its one of the best around. The employees are friendly and even when its only one working, they make sure that their customers are well taken care of and that they dont have a long wait time before being helped.
I had a very wonderful experience with the customer service representative, Monica. She was so very helpful and professional by showing different options to a better service. Great job!
Just dropped off a small package for shipping. Clean office and willing to help you all they can.
Friendly and helpful staff
Went here to sent a cloth facemask to a family member. Paid $10 to ship the tiny mask which was then stolen, as my family member said they received the package empty. Thanks.
Its a good place but very hard to see from the road.
Delivered someone elses package to us incorrectly called 800 number for them to pick up and re-deliver they never showed up. Went to service center with package so that it can be delivered to the correct address place opens at 8:30 it is now 9 am door was locked a nice worker running to a delivery truck let me in. Still waiting on someone to come up front oh here we go! Lol
Very helpful even let my daughter use their employee restroom.
Ive never had any shipping problems with FedEx. All of my packages arrived on time in the states and overseas. They have a very courteous and helpful staff.
NEVER REALLY HAD A PROBLEM WITH THEM
Fast and friendly service
Off Rt. 36 turn on Puddleduck Road, Factory Lane on the left. Just dropped off package. No service needed. Area smells bad though. Its right at that mountain of trash between Colonial Heights and Petersburg.
Great customer service.
Very knowledgeable and helpful staff.
They are friendly, courteous and professional.
I didnt like the service but I found out that they had to send my package back because of the wrong address. And it was perishable. Soon I gotta wait for another package to be sent out.
Convenient place to drop off packages.
Good customer service
Customer service is awesome. Friendly staff.
I only go here if theres no other option. Parking is limited and theyre closed during lunch as well.
Very quick, helpful, and friendly.
Quick and great customer service
Very bad. My package was out for delivery all day then sent back to the warehouse due to severe weather, I live 10 miles away, what weather? It was a nice day. Now it is delayed for 3 extra days and they are closed so I cant just go pick it up myself. Very disappointed and will never use fedex again.
Friendly and helpful staff
There is a guy there that looks like Marcus Flint from Harry Potter 😂
Ups is a great place
Very helpful staff.
Easy process!
Its ok place
Great customer service!
Really nice CSR
The customer service really sucks,bad attitudes but they dont care.
In an out
Excellent customer service!!!
They could keep you waiting for like 10 minutes, thats what they did for us. They come in see you waiting, tell you wait a minute while they talk back there. Smh
Usually do well
Great service
Pick up item.
Send package and friendly people
Friendly staff
Ship packages