A very nice and fun hardware store. Nice people!
Ace is the place! I go here instead of Menards every time. Fast and fantastic service. I also like to support local businesses.
This ACE Hardware (Elliotts) is a wonderful store, well stocked, with many employees to help with questions and explanations of how to use merchandise you desire to buy.I full recommend this store!!Tom F.
Very helpful in finding what I need and actually having what I need. Great place.
I usually stick to the Ace on Sunset but unfortunately after our lawn mower stopped working they didn’t have the one we wanted, available for pick up or delivery. So I chose this location for delivery. Was supposed to be delivery on May 5. I called in the late afternoon only checking the status, I waited all day for it. The gentleman that I spoke with was rude. And kept cutting me off and stated with a very rude tone ‘they do have other deliveries’. In which I told him I completely understood, that I was calling just to confirm it was still set to be delivered and that I was just wanting it left by the garage. He told me the driver would call me before making the delivery and hung up. By 8pm no delivery and store was closed I couldn’t even call. Then on 5/6 at 12:45 I hear multiple doors slamming in my driveway and left. I open the garage door and find the lawnmower with the delivery receipt just sticking out of the box. I never got a phone call. Never got a delivery confirmation email.
Tim was very helpful and knowledgeable about finding the products that I needed.
Elliotts is the best and the man in the service area is even better. We had a great discussion with lots of smiles!
Found what I wanted. Menards just gave me a funny look
I visited this store this morning ready to try out a few paint colors. One of them was a Benjamin Moore paint color that I wanted at a 50% less saturation. The gentleman who waited on me didn’t understand what i meant. When I explained it to him he informed me that he couldn’t do that for me. He said he had to make the paint the way it was supposed to be. I then told him that I would have to try another store. I immediately visited the ACE hardware store in Waukesha and the young man working there helped me out. Not a problem. Sorry ACE hardware in Pewaukee. You lost my business.
This shop has all the hardware need. The staffs are soo good. I went to the shop to fix the water leakage problem in my house. I thought the hose(tube) and fixture cost around $150 as per OEM part. But the solution provided by staff is $5 and 50cents. I replaced the leak hose(tube) and fixture with new set given by Elliots. It is working 100% perfect.
They had what I wanted. And the associates were friendly and helpful.
Very well kept store that always has what Im looking for!
Love this store@!
Excellent customer service! Was assisted just as I was going to look for an employee. Bought a snowblower, free delivery.
They have one of the larger inventories around and helpful staff
Always nice always helpful and a great selection!
Very helpful with items I needed. Great to see the elderly working as the cashiers. You should definitely shop there.
I went in to purchase a standing tool chest that was on sale. They were out and asked if they could order one for me. I said yes and the man told me it would be in the next day and he would call me. He did call me and we went and picked it up. Everyone involved was helpful and very nice. They followed through with everything they told me.
Ace is the best place to get help finding items fixing items etc. The sales staff are great.
Everything is in its place. You dont have to wait long for help.
The place to go if you need fasteners. They have by far the best selection of fasteners of all of the home stores and other hardware stores.
Use to be my favorite store until covid-19. No one was wearing a mask including the employees. They were not practicing social distancing either.The only safety I saw was a plastic shield for the cashier. So much for putting the customer first. I will not be going back until this pandemic is over.
I had to replace an exhaust fan motor for the bathroom and the associate there was able to help me and identify and find the correct motor for my bathroom! Not the first time Ive been to this place, but they are really helpful especially when you need something specific or just have questions.
Best hardware store in the area.
Always knowledgeable and helpful
Wonderful store neat and clean love their christmas section
Very friendly and helpful staff. They go above and beyond.
Waiting more than 10’ for someone to come to the back desk for making a copy of a key it’s not professional.
A great hardware store but much more than just hardware. There are many other departments (housewares, lighting, paint ...) to browse through. Great for a quick trip or spend a hour wandering.
Everyone that works here is on top of their game. Super helpful and I always find what I need. Great store.
Found every thing we were looking for. Very nice people as always
Very helpful and friendly staff great summer prices and stock
Love this store. Dave in the back is super knowledgeable and always so helpful. He just helped me replace a broken starter cord, I was in and out in less than 15 mins. Thank you Dave!
Just needed a replacement but for the choke cable on my lawn mower. Unbelievable customer service and help! Ill be back!
Store and employees were awesome and very helpful.
Ave hardware stores, while not having the massive stock of the larger chains, they have excellent costumer service and usually have what you need. This location is no exception! Ive gone there many times for my dyi projects, often without disappointment.
Nice to just walk into a Hardware storeAnd was asked can we help you find what your looking for.
Great selection of goods
Always my go-to for anything hardware, garden or home related! They also have cool things for every season. The people that work there are always friendly, helpful & know their stuff!
Definitely HIGH prices unless its on sale. I unfortunately spent 2x the foot for hose compared to all the neighborhood stores. Good people and nice environment.
Nice place, helpful people.
Had a 20% off sale today if you made a $5.00 donation to Childrens Hospitol. Saved some money today and was able help a great cause. I always say, That if Elliotts doesnt have it, its not worth having.
They always have exactly what I need and everyone knows exactly where everything is. Theyre the best!
Not very helpful
Always a great place to shop! I even got a hug from Donna the cashier the other day!
Elliots is always the very best hardware stores around. Great inventory, super friendly staff, fantastic prices.
Always neat stuff to buy here, stuff you need to buy, and friendly service.
Appreciate the bins of loose nuts, bolts, screws, washers and anchors.
Had what I needed and staff knew where the things I couldnt find were located. Had no issue finding help!
Really good selection for everyone who needs to make repairs or fix something, anything. I can go there and just look around and come up with ideas for fix it or upgrade chores.
I would have given 5 stars if the staff didnt seem so cranky every time I visit. I usually feel like I am ruining the cashiers day.
Excellent service and the most knowledgeable staff around. My Go To place.
Huge variety of all things hardware. Stocked up on everything needed for running a State Fair parking fare for a friend. Thank you
Keep it up
Ace is still the place! Staff is always helpful, and almost always has the answers!
Helpful staff and good selection make this our go to hardware store
Best hardware store around. They have everything
Super friendly staff, wide selection and great prices
ACE is the place for helpful people.
The best ACE hardware I have ever seen.
Always helpful staff.
Good place. Had what I was looking for and good service.
Super knowledgeable staff and very helpful the a prices are very Reasonable
The people working in the various departments certainly know the products and solutions youre looking for!! Wonderful place to shop!!
Great selection and helpful staff.
Very knowledgeable and friendly staff.
Disappointing, not a great stihl selection, over priced, and the register ladys dont know there products nor how to use the register to find the price
Very polite and always helpful
Great service and selection, keeping it local...
Very professional and they always have what you want.
I was able to find the lights that I wanted for trimming.
Worst customer service ever! Drive to downtown Sussex. Well worth it.
Great hardware store, willing to help.
Customer satisfaction number one on their list.
Bought paint. Disappointed thay you cannot use your $5 off Birthday money at any Ace-just the one that sent it to you. Went to the one I was near, had the paint mixed and found out at check out. ☹ cant return mixed paint otherwise I would have and gone to the other Ace.
Very helpful staff took a personalized approach to solve my problem
Better than any big box store around
Everything you could want from a hardware store...and more!! Always with helpful, knowledgeable staff.
Great local hardware store with helpful people
The entire staff at Elliotts in Pewaukee is the gold standard of The helpful hardware folk. There is a fine line between helpful and condescending, and it often takes the form of a smile. From the complex to the mundane, they always listen and answer with good advice in a manner that makes you feel that these people just love to help you out. They usually have anything I am looking for, and in the odd case they dont they tell me exactly what I need and where I can get it... and they dont try to upsell you... for this reason they have my constant repeat business, over several other Aces closer to home who frankly just have not figured out that whole smile thing. Thank you Elliot Ace, you guys rock!
Great hardware store.
One of my favorite hardware stores.
Knowledgeable staff, huge selection of hardware and great home decor
Always have what I need, and if not they will make sure to find it.
They have the hardware and parts you need for almost anything. Prices arent big box low but are reasonable and they always have people with great advice to help you solve your problem.
Helpful and friendly staff.
Everything easy to find and staff is always so helpful. Green egg stuff too!
A great store and excellent service!!!
This is a great local hardware.
The Elliott hardware stores have everything you could possibly need.
Great service!
Very helpful staff.
Helpful cashier
99% or higher theyll have what you are looking for 👍
Awesome customer service
Great store.
Has everything I needed (& stuff I didnt know I wanted:) including assistance when I needed to find something specific.
Very good
Great staff.