user
Hiawatha Hobbies
2026 Silvernail Rd, Pewaukee, WI 53072, United States
Appearance
Hiawatha Hobbies
Comments
De
Review №1

Extremely knowledgeable and friendly. Glen in the RC department is amazing. Beyond helpful and gives excellent insight and advice without being pushy.My two boys purchased Traxxas Rustler 4x4s and I got myself an E-Revo 2.0; which are all awesome!We make the drive from Watertown and its always worth it! Thank you!

Je
Review №2

Great Place If Your Into Model Trains, Out Of This World Selection Of Items!

Br
Review №3

This place is one of the last remaining Hobby shops I can find. They have so much stuff to choose from weather it be for for rc cars, models, puzzles, train enthusiasts, model cars, miniature models or painting. the staff there is friendly and always willing to take the necessary time to help a customer out with any questions or to talk, but they seem to be understaffed at times which seems to be only a minor issue. I went in one day to look around, and now i make the drive to come out here for all my hobby needs.

Er
Review №4

First time in the shop today. Incredibly helpful willing to spend time figuring out exactly what you need not overselling. Tons of selection will definitely turn you back.

Ni
Review №5

Not the best hobby shop for several reasons. First, the sign has decayed significantly, I remember when it actually had an image of the Hiawatha train and the store was neat and tidy; now its become quite messy and unorganized. Pricing for products are a bit high compared to other hobby shops in the area, or cheaper to purchase online. Staff is not very helpful at all. Some employees clearly show no interest in the store, and when asking a simple question and for help as a novice, I was turned away and told that the item was defective without even bothering to look at it or listening to questions/concerns nor explaining why it was broken. Extremely disappointing, with similar experiences happening to other individuals, youd think that given the condition of the store they would want to encourage all potential customers to both the shop and the hobby.

Ga
Review №6

If u live in area you will definitely find what youre looking for

Po
Review №7

I ordered a product that was out of stock/back ordered. When they found out that they could not get a date from the manufacturer for the back order they found a substitute that was perfect. Thank you for taking the time to deliver GREAT CUSTOMER SERVICE. I really appreciate it

Ha
Review №8

I just wasnt happy with an item I ordered online. Had to call for a RMA, but the store representative was very friendly and understanding. I cant recall the last time a return went so smoothly.And the fact that PayPal picked up the cost of the return shipping was a bonus.

Fr
Review №9

Amazing store with so much to offer. I ordered myself some HO-Scale rolling stock for my ethanol train, shipped out the next morning and came right away with no issues at all. Highly recommend this place.

An
Review №10

Sweet store. Wish I could buy everything.

Da
Review №11

Super fast shipping after ordering!

Ro
Review №12

5 STARS!!! Hiawatha Hobbies is my #1 go-to store for HO scale trains and supplies, they have great prices. The selection for models is very large, you can find pretty much anything you need in the store for HO scale, paints, trains, track, scenery, tools, you name it! If you are a starting modeler or an experienced one, I would recommend visiting Hiawatha Hobbies.

Be
Review №13

If youre looking for model trains and their accompanying bits, this place is a gold mine. Apart from that, the selection is pretty sparse.Theres an assortment of parts for RC cars, boosters and kits for rockets, slot cars, and puzzles, but theyre all poorly organized and limited in their selection.The staff is friendly and helpful, so youll be sure to find whatever train equipment you need in an efficient manner, but Id suggest other locations for more varied hobbies.

Da
Review №14

Always have a good selection of LGB G scale track in stock 👍😎

FL
Review №15

Needed items shipped in a hurry and they delivered. Quality, friendly, service.

Ri
Review №16

Excellent place,very customer friendly. Has alot of parts for RC vehicles. Will definitely be a return customer.

Ja
Review №17

Usually always has what my husband needs in parts and information. Very friendly.

Ta
Review №18

Great place very helpful

Sc
Review №19

Bought a Digitrax Power Supply opened it up and could tell right away was a used product, the cables had scratches where they was used and the unit had dust on it like it was setting on a desk, I send an email and they respond telling me that theres no way it could be used they come straight from Digitrax, if you want a refund let us know well email you a return shipping label, a month later still no return shipping label!!! also I got to looking in the box and I found a receipt from where another customer had bought this same power supply back in Jan of 2000 and had returned it so YES THIS WAS A USED POWER SUPPLY!!! I will get a refund!!!!

Em
Review №20

Staff is incredibly helpful and knowledgeable on any idea in the store. If they dont have what you are lookin for they can help you find it. My favorite place to go for my many hobbies!

Al
Review №21

Mostly trains and R/C cars, but a nice all around hobby shop. For sure the best selection in the area. Shelves are always full.

Ni
Review №22

A++ Service, every time, all the time! Thought after my 3rd order from here now, it be time to let others know how excellent this place really is. A website that you can actually navigate and find pics, and details on HO locos/cars/etc unlike some other sites. That right there is a huge WIN. Along with hard to find products . very sought after products, they will still have in stock! My only con is, there is not one in Virginia! Will constantly and always shop here first when looking for HO Scale. Big plus is as well, they are a ScaleTrains retailer. Thank you all at Hiawatha Hobbies for making the model RR hobby keep going strong!

An
Review №23

I had a great experience shopping @ Hiawatha Hobbies. My son and I are building our first train layout and had lots of questions. They provided lots of great advice and ideas. I was very satisfied with my shopping experience and would gladly recommend this store to others.

Ch
Review №24

Quite incompetent when it comes to fulfilling orders. I was sent the wrong engine number, asked to exchanged it, they responded once asking what model numbers I received. That was it. You’ll find more intelligence elsewhere.

Ke
Review №25

Awesome hobby shop, They have EVERYTHING!!!

An
Review №26

Just recently moved to Wisconsin, this was one first stores that I went to because of the reviews. There is a woman that works there and you can tell she hates her job. Upon entering you say, Hello and get no response back rude I think. When I was leaving I said I was ready to check out, she heard me and we made eye contact, and she kept texting on her phone. I waited a few minutes until the boy walked by and was able to help me check out. The store is great, all the supplies that I needed. So if you want an A+ experience dont go when shes working. Dont bring the owners business down just because you want to be lazy, if you dont want to work stay home.

Pe
Review №27

Awesome hobby store 👍. A lot of trains and accessories. Nice selection of RC trucks and cars. Nice selection of slot cars and tracks. And models.

RT
Review №28

I cannot express enough appreciation for the guys at Hiawatha Hobbies. They are tremendously helpful and willing to out of their way to help with problems. I took in an RC vehicle which had a tough problem to solve and they spent as much patient time as needed to help me get it resolved and back outdoors having fun. Thank you all so much for the help!

Je
Review №29

Great place for all your RC or other hobby needs.

Ma
Review №30

Been buying supplies here for years and prices are fair. Glen is extremely knowledgeable and helps find oddball stuff that I need from time to time. They have all the latest planes from Horizon and ordering parts is a breeze and same prices as amazon minus any shipping fees. I cant speak for the Train stuff as that isnt my thing but I always have a positive experience with the RC stuff. Hope this place is around for a long time........

RR
Review №31

Good shop. Lots to look at. Decent prices. Staff can be grumpy like you’re bothering them. Older guys seem friendlier than the young guy.

Ry
Review №32

Packed with inventory. If they dont have it its probably on backorder.

Pa
Review №33

Hiawatha Hobbies is an awesome store to buy trains from I was looking for Lionel lines 726 lionchief plus Berkshire for a long time and I came across their website on Google it said they had one in stock so I purchased it after the holidays it came in within 2 days Im very happy with it nothing wrong with it at all in great shape and I absolutely love it cant wait to order from them again

Ke
Review №34

Full service hobby shop. You name it, they have it! If youre into model trains they have absolutely everything you need any scale.Friendly, helpful, knowledgeable service.Cant go wrong here!

Th
Review №35

Above and beyond. It’s a beautiful day out, needed a propeller, stopped in the store on the way to the flying field. The gentleman took well over 20 minutes searching the store for the correct prop. Most places would ha live said they couldn’t help. After a long search, the gentlemen did the ultimate: he took a prop from one of the store planes (and reordered a new one), and sent us to the field ready to fly! T H A N K Y O U ! This is why we support our local hobby shop!

Da
Review №36

A hobby store HEAVY into model railroading. Over half the store dedicated to it. There is a bunch of other hobbies represented, but not to the scale of training. And there is a LOT of product jam packed into a little store. But it is a great stop for a hobbyist. Staff is, as before mentioned, very knowledgeable. Prices could be a bit more competitive, and Im especially gonna ding em for that one since theres other cheaper options around. Still, overall a great store.

Sh
Review №37

Anything you want for hobbies...this is the place. My husband used to buy his models (he cant anymore due to disabilities) here. Ive taken my Grandgirls and nephew here. Its like a toy store for them. Handmade gives children a sense of pride.

Ke
Review №38

Love the store. Great selection of model railroad supplies and very knowledgeable staff. Very complete hobby store. Definitely will continue to go there!!

St
Review №39

The website is amazing and have fast shipping. Got what I ordered delivered fast. Would recommend ordering more HO Scale Model Railroad products form them more in the future.

Sc
Review №40

Can pretty much find anything there.

Da
Review №41

Awesome hobbby shop! Huge inventory. Family owned and the owner is very knowledgeable. Pricing is better than any of the hobby shop chains in the area.

Ch
Review №42

I had heard rumors of how awesome this place was. They were TRUE! An incredible amount of N-scale trains in addition to so much other hobby supplies. I will be back!!

De
Review №43

Ive come every now and again to this store in the many years they have been here. They have always been well stocked and you can usually find something for just about any of the common hobbies. They are best known for model trains, and its obviously their specialty. But lesser known is that they have a good selection of model kits, slot cars and general hobby tools. And I just stopped there yesterday to discover that they have really upped their game in Radio Control, especially cars and trucks. If you are looking for Traxxas parts, or pretty much any of the major RTR vehicles (Axial, Arrma, Associated, Traxxas, etc.)- they probably have it- and have it at a better price than what you can get online or anywhere else. People say it is messy- but its not. Its just completely stocked to the gills. If this is how they keep their overhead low, Im all for it.

ma
Review №44

Lots of stuff, great selection.....however, every time Ive gone in Ive had to wade through stacks of boxes e everywhere. Annoying and quite simply unprofessional. Maybe do your online sales business in the back room or a different location. No one wants to deal with your mess while trying to shop.

Jo
Review №45

Very comprehensive selection of hobby items, especially model trains. I can always depend on Hiawatha Hobbies having just what I need. This is an honest family run business.

Sh
Review №46

Very helpful staff. There is a lot of stuff! The best stock of model trains and hobby supplies in wisconsin! Take some time to walk around and shop!

Da
Review №47

Best place to buy model train stuff at a good discount. Knowledgeable staffGo there to check out their store. I would like to live there - they have everything I like and more.

M
Review №48

From Sheboygan definitely worth the drive if they dont have it nobody makes it!!!

Wa
Review №49

Locally owned and stocked with everything from trains models to rc cars planes and boats

L
Review №50

Massive hobby store. Well.stocked. One of the largest in the Midwest. Huge selection of HO and N scale trains.

Br
Review №51

My experience at this hobby shop has been very good. They stock lots of great stuff and have a spare parts for mot items. If they dont have it they order and my experience has been arrival in just a two days on all my special orders. I purchased a RC battery pack and it would not charge when I got it home so I return it and it was exchanged on the spot, no questions asked.

Fr
Review №52

I havent been here in years and i walked in 2day and its just how i remember it great service and a great selection, if they dont have it then they will find just what you are looking for. I will for sure continue going here

Co
Review №53

Love this place

Ma
Review №54

Purchased an item online. Got an email confirmation of the order. Never heard from the store back: no shipping confirmation, no cancellation of the order. Month later never answered my emails. Got refund via PayPal. Poor customer service.

St
Review №55

Now the best hobby store in SE Wisconsin..

Fr
Review №56

Nice helpful people. Models, trains, planes, kites n much more.. Love this place!

Se
Review №57

Good place for model trains

Ky
Review №58

Why do people shop at the store when the manager is a rude person. His policy is if you open the product and it dont work pretty much says too bad he will not take it back . If I open $125 RC motor and it dont work you better take it back hes never backs up his product take your business and money somewhere else where someone would respect you on what you buy. I spent hundreds of dollars on RC stuff and I would never spend a penny on this guy ever .

Ky
Review №59

Great Hobby store, great owners that run the place. Excellent selection!!

er
Review №60

Helpful and attentive, Hiawatha has what you need for your modeling, train, slot car, rocketry, and r/c hobby.

Br
Review №61

Very disappointed. They have changed things and not for the better

Je
Review №62

Great place for trains. Not many sales though.

Sh
Review №63

Super helpful staff, great selection, best Bobby site in the area!

ch
Review №64

Extremely helpful staff thats very knowledgeable great selection as well

Ja
Review №65

Very helpful staff. Lots of product. Went there to get rail joiners for my sons train set and a coupler for a passenger car with broken and non connecting ones, that we got at a swap meet that he just had to have. Didnt know what I needed but brought in the new car and one of the ones from the set along with the joiner piece and they found everything I needed to convert the car and connect the tracks. Will use them again in the future.

st
Review №66

The website showed items in Stock but I called to confirm. They said it was. I drove 1.5 hours and none of it was in Stock. The items I needed were to complete a Christmas gift. I drove there on Christmas eve as this place was the only one I found that said they had parts I needed... very disappointed

Ox
Review №67

Overall, not bad. I like seeing hobby shops, with large selections of trains and I would expect it when the store is named after a train. Best selection of trains Ive seen that wasnt at a train store. Even though there were lots of trains I didnt find much scale o gauge trains. There was very little mth compared to atlas and Lionel and a lot of the prices were at msrp. Also, very few engines.

Mc
Review №68

Great selection for the H.O. modeler.

Jo
Review №69

Knowledgeable folks, definitely should have purchased my xmaxx from them, wish I would have done my homework. They seemed to have most of the common broken parts on hand as well.

Ma
Review №70

Excellent hobby store.Great selection of plastic models, RC, trains everything you need in hobby store.Great place.

Kr
Review №71

I always enjoy my visits there.

my
Review №72

Love places like this. But spent too much money, lol.

Ro
Review №73

Best shop I know of currently

Ke
Review №74

Love this place great selection

Ge
Review №75

Very nice and knowledgeable staff

Am
Review №76

Awesome service and very knowledgeable staff

Dy
Review №77

I had a great experience here while buying an RC plane.

Br
Review №78

Always a good place to find what you need for almost any hobby. Staff is friendly and always willing to help in any way they can

Wi
Review №79

I was at the old location on Summit Ave but like to look at their new location someday I ordered a bunch of train locomotives over the phone and I got them with in 2 days their prices are reasonable and very friendly staff

Ch
Review №80

Good selection. Knowledgeable assistance.

Je
Review №81

Almost always have what Im looking for friendly helpfull staff

Je
Review №82

Friendly helpful staff. Stocks most brands at a reasonable price.

Er
Review №83

Great hobby store catering to every hobby

Th
Review №84

This is where i go for all my general hobby needs. they have a huge selection of model trains and scenery

To
Review №85

Nice place to do business with

Ji
Review №86

It’s my go to place for my railroading need. If it’s available, they will most likely have it.

Ch
Review №87

Friendly and excellent service all around!

Au
Review №88

Great selection. Large store.

Da
Review №89

The staff is very friendly and has everything you could ever need from trains to dollhouses, diecast and model car/truck kits, radio control car, along very good selection of paints. That is my first place to go for Hobbies other than The new Hobby Lobby in Waukesha.

Ty
Review №90

Left my car in for a once over and they told me it was never going to work... I flipped a few wires and then voila it worked. For waiting 3 weeks it was not worth it. 1: they never called me to tell me it was ready I had to call MANY times, and 2: it was supposed to be done in 2 days.

Mi
Review №91

Great hobby shop in Waukesha

Ji
Review №92

This place is what a true hobby shop is supposed to be, stuffed with everything imaginable, staff knows their jobs and product well. We shop there for all our rc needs (and crash parts) and they never let us down. I belong to a flying club call ABC RC Fliers, and thats why we bring our business there, because of how they do it. Stop in and say hello, youll be amazed.

Do
Review №93

Best selection in area and have always been helpful

Do
Review №94

All your model train needs! Huge inventory.

Ca
Review №95

Ok selection and I use to like shopping here but the prices went WAY up. Not sure if someone else is in charge of the prices now but its a bit too pricey for used items. I actually seen multiple items that were more expensive than if you would buy it new. I wont be shopping here anymore.

An
Review №96

A lot of N scale rolling stock.

Ki
Review №97

Place was kinda cluttered and mess maybe rearrangeing, not sure

Mi
Review №98

Looks like a large selection of stuff.

Ja
Review №99

Tremendous selection and helpful staff.

Ch
Review №100

Big selection of N, Ho, and O.

Information
30 Photos
100 Comments
4.5 Rating
  • Address:2026 Silvernail Rd, Pewaukee, WI 53072, United States
  • Site:http://hiawathahobbies.com/
  • Phone:+1 262-544-4131
Categories
  • Model train store
  • Hobby store
  • Model shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:12–5PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations