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Hessert Chevrolet
6301 E Roosevelt Blvd, Philadelphia, PA 19149, United States
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Hessert Chevrolet
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Ri
Review №1

Thanks to the staff in the service dept they got me out of a tight spot. I had let my inspection stickers expire and they got me in so that I could renew them and it was within one and a half hour. Thank you so much.

Sp
Review №2

Came in looking to get a 2018 Kia Stinger and Robert Hines took care of me. i was able to trade in my 2019 Malibu and upgrade with no problems. They really looked out for me and im for sure going to recommend them for further business.

Jo
Review №3

I couldn’t be happier with my experience Hessert Chevrolet. Found the car that I was looking for in their online inventory and called the dealership, and confirmed that it was still in stock. When I arrived at the dealership, I met with Wilmelfi, and we looked at the vehicle and discussed my options. There were some minor imperfections on the exterior of the vehicle that I was not happy with but Wilmelfi was able to erase my worries and have those addressed in house. Wilmelfi made my experience painless and stress free and I am looking forward to working with her and the Hessert team again in the future!

Na
Review №4

I felt very uncomfortable here. When my family arrived we were being watched and after my Dad repeatedly told the associate that came up to us that we wanted to look first he followed us around. The only reason that I gave two stars is that the other associate that just happened to cross our path as we were coming from the back of the lot to the front was more friendly than the one following us.

Cr
Review №5

My experience was wonderful! Javon did a great job finding exactly what I was looking for. He made the process of getting a new car very smooth. If you are looking to purchase a vehicle, ask for him. I highly recommend him.

Ir
Review №6

I recently bought a car at Hessert Chevrolet. My experience as new buyer was great! Steven and Jamere helped me understand everything and guide me through all the process. Their service is outstanding and made the process look very easy. They made me feel comfortable and secure of what I was doing. I got an excellent deal and I am very happy with my choice.I recommend this place and with no hesitation I would purchase another car here!

Ro
Review №7

My experience was easy, stress free and informative I did not feel pressured and I believe that I received a great deal on my new vehicle. From service to sales everyone was very helpful. Wilmenia is the best.

Sa
Review №8

Jameer was so professional and so pleasant. My husband and I appreciate all of his help. He was also very knowledgeable. Nancy was also very helpful as well. I would recommend Hessert to my family and friends. Thanks for such a great experience

Tr
Review №9

Very smooth transaction! Eric made me feel very comfortable and did everything he could to help. He was very efficient and had me in and out without making me feel rushed. Everyone I had an interaction with was very pleasant and helpful. Great place!!

Ty
Review №10

It was fast didn’t really have to wait long

Mu
Review №11

I came in for an oil change and it was done relatively quickly.

Fa
Review №12

I am more than satisfied with Hessert Chevy! From the receptionist Nancy Abouakil to the service members. I went to a Buick dealer in Jersey who were unprofessional, to get a key made they told me to come here and Im glad I did. Everyone was helpful, professional and gave me many options just for a key. I will be going back there professionalism, smiling faces and quick service were more than five stars.

Da
Review №13

The sales guy was good and friendly but they didnt have much inventory at all. I found one that i like but the sales guy showed the one i purchase last taken up more of my time

Ad
Review №14

My experience here at Hessert Chevrolet was great! Previous car broke down and I needed something new quick. The Car salesman who goes by the name of Robert Hines was beyond excellent in assisting me with getting my new car. He was knowledgeable and provided many options for me to choose from. A nice clean silver 2017 VW Passat! I love this car and even kids love this car!

Bo
Review №15

Art was great. Car repaired on time. works great. had a very informative conversation about leasing.

Al
Review №16

Got a good deal and would definitely recommend.

Ri
Review №17

Everyone from the service manager down to the gentleman opening up the garage door were extremely polite, professional, well spoken and helpful. Im a business owner and employ over 70-people, and when I see employees like this, I need to inform the business owners that they have a very good staff.Rick Palman

Ev
Review №18

Awesome service. Very friendly and polite employee. Even can find someone who speaks Russian!!! More then a year doing business with them.

Zi
Review №19

My experience coming in my sales person was Jon and he made sure I was okay the whole time offering water and and snacks! Jon was very straight forward and helpful. I came in with some what of an open mind but kind of knew exactly what I wanted! Jon worked hard to make sure I got the best deal! Jon and his General manager made sure everything they did it would benefit me. They got me traded out my old car into a 2021 Malibu, the exact car I wanted. I appreciate Jon and his team... come here if you want some great results!

Ti
Review №20

Since I purchased my car in 2018 hessert chevrolet has been the only one to do any work on my vehicle, and it has always been well over satisfactory. I would highly recommend this place for any service needed on your vehicle and the staff are very friendly and professional.

De
Review №21

Besides the long wait for a oil change. It’s a nice place, the staff are nice most times

He
Review №22

Had a great experience getting a new car. Welmenia was a great help. Definitely going back the next time I need a car.

Ch
Review №23

I’m highly satisfied with the customer service I received. Staff was very professional and caring and willing to work out the best deal to make sure I was approved for a vehicle. I now have a brand new Chevy 2021 the best vehicle I ever had. Thanks to the staff. I highly recommend them if your looking for the best vehicle and services.

Dr
Review №24

Javon provided excellent service and was very knowledgeable. I would recommend repeatedly!

Ge
Review №25

Ron and Daisy were fantastic taking care of my needs today! Def a 5 star experience!

Ad
Review №26

Robert Hines really made this car buying experience easy and smooth. Went out of his way to help me through the process.

La
Review №27

I highly recommend speaking to Muhammad if you are in the market for a vehicle. He greeted me at the door with a smile, asked me what I needed in a car and went over all of my options new vs pre-owned. Once I made my decision, he had the paper work moving and I was out of there with my new car fairly quickly. He made the entire process hassle free.

Ka
Review №28

I highly recommend this dealer.Professional, friendly, please asked for Terrell Sease He helped me find the right car for my family.Greatly appreciated it.

Sh
Review №29

Getting my truck serviced at Hessert Chevrolet could not have been a worse experience.Throughout my first appointment, none of my concerns were addressed. I n addition to routine maintenance, I requested several service points including a safety recall airbag repair, an AC servicing, and an ignition diagnostic.I made sure the tech knew This vehicle can stay all week for service if it needs to, I just need it all done. This is a Suburban used for fleet work at my company with several major issues to address - you would think this would be a cash cow to a dealership.Instead of even addressing and quoting any work, I got a call the same day Your vehicle is done! - surprised, I inquired about the other issues, the person on the phone knew nothing. They agreed to keep it overnight to check out more things in the morning.The next day I get another call, and we go to pick up the vehicle - only to find a $190 bill for an oil change and a headlight bulb. No issues addressed. No safety recall repair. Nothing.Im given a business card by a concerned service manager - Arthur Wharton - to hopefully resolve these issues next time. I try for several weeks to get in touch and schedule a fix, and never once get in touch or get a callback.Between all this and incredibly rude phone staff (those I WAS able to reach, pretending the call would drop while they talked to other people in the room) Ive given up on Hessert.Beware.

hu
Review №30

Just getting a key cut ..some nice new and used Chevrolets over here!

Ka
Review №31

The people at dealership treat you like a real member of family. They are courteous, help and always available to answer a questions. Paul was extremely helpful and made sure I was totally taken care of!!!! I have gotten multiple services and bought a new car all here. I will not go anywhere else. consider this my dealership for life!!!!

Ba
Review №32

My experience was great, everyone was a wonderful help! Especially Igor, he helped me with my process and explained everything pertaining to my purchase. I’m very satisfied!

Mi
Review №33

Regin was very helpful answered all my questions and efficient within purchasing my car. Amazing customer service!!! Well deserved all 5 stars!

To
Review №34

Greattt company and workers, came in and Terrell immediately attended to me. Been on a budget so wasn’t sure what price range I was willing to go but he helped me find the best deal and honestly my perfect fit. 10-10

ma
Review №35

Mark Kay and the service team were exceptional. Problem solved immediately. Thank You.

Ch
Review №36

Paul Martin is a AMAZING & incredible salesperson. I truly recommend when visiting Hessert Chevrolet, you see him. He helped me get into a beautiful 2018 Nissan Sentra with EXTREMELY low miles. Thanks Paul!

Ge
Review №37

Robert Hines did a wonderful job on helping have knowledge about the trailblazer i was obtaining in gave great customer service from beginning to end !! Thank you for all your help in support Robert and GM Steven to get through the process and drive off with brand chevy trailblazer !! Hessert Chevrolet is where its at yall speak with Robert he will help you find and grab your choice of vehicle !!

Mo
Review №38

Jon at Hessert Chevy was awesome! We had been looking for a specific Blazer in our price range for months and Jon came through. We came from NJ just to work with him. He made the process effortless and we will definitely be working with him again in the near future. Make sure to ask for Jon if you want the best car buying experience!Thanks again Jon!

Ni
Review №39

I highly recommend asking for Paul at Hessert Chevy. He is outstanding, friendly, and has excellent customer service. He provided detailed information and we ended up getting a great Nissan Sentra and are quite satisfied.

El
Review №40

Wilmelfi was the dealership representative that I had the opportunity to work with. She made the process of buying a car the easiest I’ve ever experienced. There was zero pressure, complete understanding, and the highest professionalism that was also down to earth. I would definitely recommend anyone looking for a car to come here and ask for Wilmelfi directly.

Jo
Review №41

Hessert Chevrolet, Hands down the best car dealer and service in Philly. I took my car in today because the check engine light came on, and it was cutting of on me. Ron Santiago was awesome squeezing my car in on a super busy day. I didn’t think, I was gonna get my car back for a few days. But Art and Ron made sure that wasn’t the case. Thank you Art, Thank You Ron. For your cars Needs Hesser Chevrolet.

Od
Review №42

Great place to get a car, staff members were nice. My sales person was professional and helpful and got me exactly what I wanted . Thank you Igor for making my first car buying experience a good one :)

Sa
Review №43

Wonderful service saved me money too.everyone so nice.would recommend to everyone.

Je
Review №44

Was the quickest and easiest car purchase I have ever had!!!!

Jo
Review №45

Staff was very helpful courteous would return with my car to have Service done on it if it needed it

ve
Review №46

The service was fast,clean everyone was very nice, I highly recommend Hessert Chevrolet.

Ly
Review №47

The dealership is unorganized and the practices are not ideal at all. I booked an appointment because something is wrong with my vehicle. I spent an hour and half there paid $205 for a diagnosis and I knew what was going on with my car?? My car is still now working and now I have to paid another couple hundred to get my car fixed??? I will not be returning to this location. That appointment was a waste of my time and money. I’ve gone to other chevy dealerships and had my car serviced for my issue this was the closest to my home but I would much rather take a further travel and be inconvenienced that way then leaving with my car in the same condition as I brought it in.

Ke
Review №48

This is the second time in 8 years that I have been charged over 800$ the first time way over 1100$ to inspect my 2013 Camaro. My Camaro had 36,000 mile on it as of October 2021. This is an absolute rip off and I will never bring my car back.

Ma
Review №49

Terrell was very professional and I would definitely purchase again in the future

Ic
Review №50

Its always satisfying to have your vehicle service by real professionals. They did a brilliant job on replacing my front brake pads and, I feel a lot safer on the roads again. I recommend Hessert Chevrolet service if you need your vehicle service professionally.👌

Review №51

I have been a customer since 2014. Listen,I cannot emphasize, how I love servicing my vehicle there. Whether its a dire emergency or my regular vehicle servicing,Rep,Keenan goes above and beyond.Satisfaction delivered each time.My mechanic, Bob,(I think hes the shorter of the 2 Bobs) I hold in high esteem.In him,I have the utmost confidence. Customer,Shái(Evelyn), from 2014 to Present.Gordon now Hessert Chevrolet,Thank you.You should go. Guaranteed, your vehicle will be fixed or done properly.

Ja
Review №52

Art my service advisor was very helpful I appreciate the patience they had finding the issue with my car I highly recommend them and I will return for future service on my vehicle

Cl
Review №53

Best dealership in the northeast! Paul M was my salesman and his customer service is outstanding. He is honest and patient made sure I got exactly what I was looking for. Thank you Paul M for changing my usual terrible car dealership experience and turning it into a great one!

Mi
Review №54

Just purchased new silverado 1500 i dealt with wilmelfi sales person what a great experience thank u for the smooth transaction

Li
Review №55

Short wait, excellent service, comfortable waiting area.

na
Review №56

Rob Hines was Great from beginning to end. Thanks for working with me.

Ma
Review №57

Thank you for the great service. I want to personally thank Wilmenia Disla Rosario for her excellent professionalism. She took time out to make sure all my needs were met and was very patient and understanding.

An
Review №58

Eric and the rest of the employees were very nice and helpful. They didn’t wast time. I had a good experience.

Ne
Review №59

To start the sales person i was in contact with said she would get back to me with pricing on a car the next day. She never did, so I had to follow up. She was off the next day?? When I went in to test drive she was having trouble getting the car started. I was waiting inside. She came back in and told me she had trouble finding the car on the lot. I dont do business with people that are dishonest. A few day after that I let her know that I found a car at another dealer (Twin Pine Auto Lancaster PA) and to please take me off her mailing list. I just received another email from her today about a sale. Dealing with dishonest sales people that dont do what they say they are going to do is not for me. avoid this dealership.

Kr
Review №60

Just wanted to leave my sales guy Igor a good review.

To
Review №61

With a scheduled appt at a set time, I had a wait time of 3 hours to complete an oil and filter change with one tire repair. I believe thats about 1 hour to long.

Lu
Review №62

I always enjoy working with the customer service rep in the service department

Ca
Review №63

Hessert Chevrolet Car Dealership, very professional. Our sales rep Wilmenia sold my husband and I three cars total, shes so eager to do what ever its take to satisfy the customer along with keeping the cost down. So ask for her, she does whatever it takes!

Fa
Review №64

I love my new car. Zia was my sales person he helped me to find the right car for me. I love my new Chevy trail blazer. I will recommend this dealership to family

Ni
Review №65

Muhammed was a pleasure to work with. He made the experience fast and easy. He took the time to explain everything to us and even helped us set up the Chevy App and Onstar. I would definitely return and recommend working with Muhammed at Hessert Chevy!

Ni
Review №66

Very Professional Team and great service They went above and beyond to make sure I was satisfied.

Jo
Review №67

My wife and I enjoyed our recent Hessert experience. Wilmelfi was very helpful in getting us all the info we needed, explained our different options and facilitated a dealer trade for the right vehicle, and got us all available discounts. She and the Hessert team made the process painless, and they will be our first call when it’s time for another Chevy!

Ka
Review №68

As I was waiting for my car to be fixed I met this young lady in the service department named Nancy she is so nice and helpful even reminded me how to auto start my car ...Thank you Ms. Nancy

R
Review №69

I took a friend here and shes didnt get a car. She got approved for a car, but they did even have a car at the price they approved her for!

sb
Review №70

Took my yukon to checked out again after taking to midas. They found leaks and motor mount cracked. Did a complete inspection went in at 8am was out by noon.

Za
Review №71

I would love to give a big shoutout to the service department handled everything really well and were extremely nice thanks guys !

Pr
Review №72

Keenen and service manager Mark are always professional and courtesy and take there time to explain about any questions you may have.

Ir
Review №73

Very nice customer service.the wait times are a little daunting but I guess thats expected with car service

Ma
Review №74

I went to Hessert Chevrolet couple of days ago to buy a car. My overall experience with the dealership was very good because my sales person ZIA was very professional and good in his job. He gave me exceptional service and helped throughout the process.

Di
Review №75

I couldn’t find my registration guy was very nice to print it out and take care my inspection

Mi
Review №76

Seems like the type of people to just collect a paycheck. No greeting arriving to the dealership, not addressed when standing around forever waiting to be checked in. No estimate on how long my wife’s car would take. Just seems likes complete lack of care on the service side of things. She bought the car there would like to service it there. Bryner, Chapman or mall chevy would be out of the way but get treated better and more promptly.

Si
Review №77

Muhammad took really good care of us. He is a great guy and a great salesperson.

Jo
Review №78

Great experience working with Jonathan B. He was professional and answered all my questions. Highly recommend Hessert and make sure to ask for Jon! Thank you

He
Review №79

Very friendly and helpful staff

HA
Review №80

Being in the industry once myself I cant complain for the long wait due to covid lack of staff etc

St
Review №81

I’ve had my fair share of rough experiences when it comes to buying a car but Paul made buying an exciting and informative one. Paul was very knowledgeable and extremely helpful on getting me into the truck of my dreams. I couldn’t be any more pleased with the pleasantness of all of the staff members and the patience and determination Paul showed To make sure I was happy when I left. I will definitely be putting his name out there to friends and family in search and in need of a new car

Sa
Review №82

I had received a letter in the mail and decided to reach out to them. I thought why not? I had been wanting to trade in my vehicle anyway so I figured Id give them a try. I was nervous because I didnt know what to expect. They did a great job with everything!I was able to trade in my vehicle and walk out with a new 2020. I am very happy with my decision. Thanks to Zia (Muhammad) for helping me through the process. He was very friendly, he made sure I was still in my price range and made the process go smoothly. Thanks again!

Er
Review №83

I just want to personally thank Regin! I went in to get my car serviced and ended up needing very expensive repairs. I figured I’d check out the sales room and I was referred to Regin. He was so patient with me and took the time to explain every thing I had to do to trade my car in as I was new to this. He showed me what I was interested in and didn’t try to persuade me into something I didn’t want. He explained the whole process before we went through it. He was very caring and understanding. I ended up getting a beautiful 2021 trailblazer!! I’m so happy with my purchase and I can’t thank Regin enough for getting me out of a bad loan on my other car. I will only be using him for now on for any future purchases!! Thank you Hessert Chevrolet for having great salesman that treat you like a human being and are honest with you!!

Li
Review №84

Had a great experience at Hessert. Special thanks to Jonathan B. for helping to answer all of my questions. Superior customer service!

St
Review №85

I had the best experience at Chevrolet. The environment made you feel at home. Customer service was great, Regin was a very good salesman was relatable and helped me find the perfect car.

Fe
Review №86

Jamere B. is an excellent sales representative. He helped me pick out the perfect car. Hes an amazing asset to your team.

Ro
Review №87

Everyone was very nice and professional.

Sh
Review №88

I just want to first start off by saying thank you so much to Paul M. He was amazing with the whole process of looking for a vehicle. My intentions when I arrived were to look into getting into a used car. But God and Paul had other plans for me. He was so patient and friendly. I couldnt have asked for a better sales rep. At the end of my visit I walked out of here with a brand new SUV. Thank you Hessert Chevy I will be sending referrals your way.

Al
Review №89

I bought the car from Muhammad. I love my new Chevy Trax. He made my process smooth.

Mo
Review №90

I went up there to buy a car with my mother and i worked with jamere barker. he was very understanding when it came to what i was looking for. He was able to explaining everything when it came down to picking a car. i was very happy to even work with him. i would make sure to let my family and friends know to go work with jamere barker. GREAT WORK!!!!!!!

Mi
Review №91

Paul, from Hessert Chevrolet was very helpful and patient as we check their car inventory and meet our financial goal. He even work with our car insurance who was not easy to get in contact. Thank you Paul

Ra
Review №92

Muhammad Zia Abbas help me very profesional with my sale i will recommend him any time great service.

Qu
Review №93

Awful. Waited 10-15 minutes for someone to even acknowledge me at the desk. Employees seemed miserable. Had a leaking brake line. Pretty simple job.They tried to tell me it was going to be $3500 to fix. It’s AT MOST a $300-$400 job. Also tried to tell me all my calipers were bad. I laughed at them and walked out. Took my car to a mom and pop shop and they did it for $320. They also told me nothing was wrong with any of my calipers. This place is a scam. Save yourself the time and money and RUN.

Mi
Review №94

Everything was fine.My daughter is happy.Thanks

Co
Review №95

Good customer service.

El
Review №96

Muhammad was sales person. I bought the Chevy Cruze. I love my car. I will recommend this place to my family.

ch
Review №97

Robert really helped me through each step and was really kind and answered all of my questions.

Ti
Review №98

Great experience. Jamere was my salesperson and he made the whole experience easy and ensured I was comfortable during the entire experience. Jamere was very knowledgeable and answered all my questions. If you are looking for a car and a Great Salesperson, make sure you ask for Jamere, he will take care of you.

Mi
Review №99

This dealership has amazing customer service, from the moment you walk in someone is there to greet you. I was helped by Dominic and he was extremely polite and helpful, easy to communicate with and definitely made the experience amazing ! I would recommend this sales men to everyone ! Thank you Dominic !

T
Review №100

These guys are a Joke! I attempted to negotiate a price with one of their salesman and was told they cant negotiate and the price is 29500. I reached back out a few days later and asked to reconsider going down to 28100 because I found a comparable vehicle elsewhere for that price, but I preferred the color Hessert Chevrolet had. The sales rep told me he would discuss with the floor manager over the weekend, and get back to me. I had to reach out to him because I never heard back, and he informed me that not only were they not able to meet my price, THEY WENT UP $2500 over the weekend because THE MARKET FOR PRE-OWNED VEHICLES HAS CHANGED ALOT. Not sure how in 3 days the market drastically changed. Either way do yourself a favor and look elsewhere to purchase a car.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:6301 E Roosevelt Blvd, Philadelphia, PA 19149, United States
  • Site:https://hessertchevy.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 215-537-2377
Categories
  • Chevrolet dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Electric vehicle charging station
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–7PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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