These guys helped me with my phones issue in days - whereas Apple would have taken weeks - if not months.Great value and a really cool spot! Definitely stop by
Everyone was fantastic here! My girlfriend went and had a good experience and then she referred me to go as well. Fast turnaround, great communication and post follow up.
Best place to get your iPhone fixed in Philadelphia. Reasonable prices and very professional. Nick is great, very knowledgeable and friendly. Highly recommended!
I took my computer in a few days before leaving for a 3 week trip. They used the time to diagnose the issue and keep in contact with me. They were great about providing what needed to be done and werent at all pushy or salesly about putting money into an older computer. Id definitely come here again as they were very generous with their time.
I had a problem with a monitor I took somewhere else. They quickly identified it was a bad display port, and then didnt charge me as local repair of a display port on a monitor isnt really possible. They showed me other cabling solutions worked. They were polite, fast and professional.
Wise Guys is by far the only computer repair service company I trust with my computer and for quick repair at a fair price. The location is clean, bright and I love how they use an old iMac monitor as a fish tank. You can sign up for text and/or email alerts which notify you every step of the way, which is a great feature.Nick is the absolute best. They listened to everything I had to say, was professional and didnt over explain. I felt extremely comfortable in their presence and their work is impeccable and speaks for itself.
This was my second time using WiseGuy for repairs. I followed Nicks recommended repair and all is well again with my computer. Knowledgeable, organized, friendly. Maybe a few too many automated emails and texts. Highly recommend.
I walked by and saw a sign for iphone 11 screen replacement. I was able to make an appointment same day. Nick was great and answered all of my questions. My screen repair was done within 40 mins. I got the 3rd party screen repair and it works great. I am very happy with it.
This is probably the best computer repair company in the city. The ability to text the shop was very nice, pricing was fair, and there were no hidden fees. My issue was fairly simple but difficult to find and they managed to resolve it without any extra charges. Great service.
I love these guys! It’s so nice to have this resource in the neighborhood. You can’t go wrong using Wise Guy!
My son computer wouldnt power on so I took it to wise guy. The problem was fixed in about 30 minutes and he even cleaned all the dust out. All issues was resolved for a very reasonable price. I highly recommend this place for your computer repair needs.
These guys are awesome. Always so professional and willing to take the time to explain things to my gf and I who know NOTHING about tech. Their servicing is very quick and affordable. They run a fair/ honest business and their new space looks great
I’m so happy they were able to help me! After waiting over a week for (Best Buy) to even give me an appointment to look at my laptop(and they didn’t even look at the problem), the very next day I came to Wise Guy and they took apart my laptop immediately and diagnosed the problem. Also their services were extremely affordable and they explained all options I could pursue to fix my device, while offering to fix it the same day. The building is also extremely welcoming and relaxing, and there was no wait to be seen. 10/10 will come here again!!
These guys are great at what they do. Customer service is prompt and there is no shame or guilt, accidents happen. They do quality work and I would recommend them for any computer diagnostics/repair.
I scheduled an appointment to come in for the “free diagnostic” and the guy was nice but obviously not a professional when it comes to electronics repair. He told me the Technician that did the circuit board testing and repair doesn’t work there anymore...So how are you running and electronic repair business and don’t have anybody there who can fix anything. Especially when those services are listed online. Complete waste of time, and since he couldn’t find any replacement parts on eBay he said there’s basically nothing they can do besides send it to somebody else for 3-6 weeks. I guess if your phone screen has a crack in it they may be able to help you, but any serious repairs I would not waste your time.
Ive brought both my desktop PC and laptop here, and both experiences have been really great. My laptop repair was quick and they discussed all options and outcomes with me and the repair was priced fair. They even contacted me after to make sure everything was still working out okay. My desktop only needed a consultation and they didnt charge me at all, even though they spent time trying to diagnose the issue. Would highly recommend!
Awesome place! Nick was up front about the value of my old computer, and didnt try to sell me repairs that wouldnt help. He was friendly, attentive, and clearly knew what he was doing. COVID safety measures - one person in the shop at a time - were amazing. Highly recommend!
Always professional, friendly, and most importantly - they get the job done. Would take any computer here for fixing. Glad theyre in the neighborhood and so easy!
The service a Wise Guy was memorable. Before I walked into Wise Guy I went to two different tech guys to find out what was wrong with my USB. One just plugged it in his Computer and told me the info I already knew, it was not working. The other tried to charge me $40 just to find out if they can fix it our not. Wise Guy listened to my issue, took my USB and the back and gave me a diagnostic test for free. He explained in detail what was wrong, and provided a Solution. I will be back to give them my business.
Wise Guys help every time i have a problem with my phone, iPad and computer. They are patient, and very courteous in addition to being very knowledgeable. The place to go when your devices are giving problems.
Nick and Garrett were extremely professional, quick, and fixed my laptop for me. 10/10 would recommended
I would highly recommed these Wise Guys! Great price, good value, professional and responsive, very communicative using all forms of communication! And they are quick! I was shocked with their turn around time, maybe that wont be so in the future... They do great work and I can imagine they will only get busier and busier, dont forget the little people! The price I was quoted was right on and I knew my laptop was in good hands, definitely have no problem giving these guys are great review!
Wise Guy is a trustworthy, patient, and professional repair service. I have been here twice to service my laptop and they not only fix the problem, but also they help me learn about how I can check my computer for problems or prevent future problems.
Honest diagnostics, reasonable price, patient customer service. Thank you guys for fixing my Dell laptop.
The best!!! Fixed my computer that was having a lot issues very quickly and were SO helpful with everything. Will only be coming to Wise Guy for any tech issues from now on.
If you live in the queen village area or beyond, wise guy is the perfect place for computer repairs. My laptop was having software issues. There my were able to quickly repair it and for only $60. Next time i have an issue, I’ll be back here.
Based on experience I have with these tech cats is superb! They always get the job done
Wise Guy was recommended to me and I’m sooo glad they were! Everyone was helpful, kind, and didn’t make me feel stupid for asking my computer questions! And! Cheaper than the apple store!! Highly recommend these folks for any computer repairs. My 6 year old MacBook Air feels new again! Thanks y’all
Wise Guy helped me salvage my not yet 2 year old laptop when the Hard Drive failed. They installed an SSD of the same storage size which to my surprise greatly increased the speed overall. Then, when I had a subsequent problem, they were very quick to analyze it and give me a good solution! Theyve been honest and efficient and very easy to get a hold of! Extremely happy to have them here and highly recommend.
I went in for a RAM upgrade. The estimate was clear and reasonable. They did an impeccable job. Very well-organized and courteous.
Dropped my laptop and would not turn on. Wise Guy was able to diagnose, order the correct part, and repair my laptop to its original working condition at a reasonable price. Would definitely use again for these issues.
My wife spilled coffee into my gaming laptop and didn’t bother turning it off, unplugging it, etc. Wise Guy took it in immediately and suggested that it likely just needed a new keyboard. I had to buy the keyboard, but they offered to only charge me the $40 inspection fee if that did not fix the problem. As it did fix the problem, the labor cost ended up being $120 for cleaning up the laptop and installing the keyboard. I was really happy with their quick turnaround time and how they kept me up to date on the repairs. Now if I can just get my wife to buy her own computer and not use mine . . .
Ive gone to Wise Guy a couple of times over the past few years, and their service has been stellar every time, from customer service to pricing to the actual repair. I had a repeat screen problem with my laptop for the better part of a year that took a couple of tries to correct. Its been a few months since Wise Guy solved my issue and my laptop is still performing beautifully. Highly recommend!
Had connectivity problem that was diagnosed and permanently fixed by Nick in 15 minutes. Great service and extremely helpful. Another issue was recommended not to address as it was insignificant and the cost would be prohibitive Clearly these guys aren’t going to charge for something you don’t need!
Had an issue with my PC rebooting randomly so I took it here to get checked out. They had it for a couple days and ran multiple diagnostic tests on it. They were not able to recreate the issue but tried everything they could and said it should run normally. Because they couldnt fix anything they gave me a really good deal on the repair fee which was very nice and they certainly didnt have to do that! Customer service was amazing and I would recommend them to anyone with computer issues!
Several issues on my laptop, the squad, and 2 different techs could not fix the errors made loading the new machine. My new friend Nick not only fixed everything wrong (many issues) that others could not, he also got me proper virus and anti malware programs, and then fixed my Galaxy phone issues, taught me a bunch of things. Was so happy and safe now, they will also come in remotely for a few problems on my desktop.Extremely covid safe to boot! What a fabulous find they are!And the price! Thrilled. Highly recommend :)
I have had many electronics fixed at Wise Guy. They provide an excellent service that is professional, thorough, and the most affordable option I could find in the city.
I cant say enough good things about Wise Guy. Scheduling was a breeze, the COVID protocols are excellent, communication was frequent and they went above and beyond to repair my computer and make it as easy as possible for me to get started again when I got it back. Nick and Garrett were great every step of the way. They are a great addition to the neighborhood.
The team at Wise Guys is amazing. Theyve fixed multiple phones that ive managed to break (and in short order). More recently, Nick helped me build a high-end custom PC from scratch and then helped to reconfigure two other computers (all ahead of time). I cant recommend Nick and the rest of the team more highly!
So I had some pretty bad experience with computer repair guys in philly before, but when I came to wise guy, I just set up the appointment 3 days out, brought it in and explained my problem. They told me it would take a couple days so I go shopping since Im out and have to pick up like 2 things.By the time I am getting out of the store I got a text that they got me up and running, and ITrust Wiseguy tech now, will be using them for all future computer needs. Fast, affordable, skilled, cant recommend these folk enough.
Such a great experience! My computer fell off my bed one morning and the charging port broke, making my computer unchargable. As a medical student, this was catastrophic for me! I couldnt believe I was able to make an appointment with Wise Guy easily online, for the same day! I was SO excited. The inside of their business is really nice too, they have a cool style and layout in their office. They were able to fix my device same appointment, and charged me a fair price! I will definitely be returning for any other electronic repairs.
Very helpful and friendly, solved my very complicated issue with grace.
Hard drive crashed last week, fulfilling the ancient curse your hard drive WILL crash as you are writing your dissertation. A friend recommended Wise Guy, so I made an appointment for the same day. Shop is cute, clean, and comfortable; everyone I spoke with was professional and kind; the diagnosis took maybe 15-20min. Got my computer back after a few days and its like a totally new machine! No more cliking on the Word icon and praying it will open. Definitely recommend these folks, theyre professional, quick, and do great work.
The guy fixed my pc, told me the issue, even cleaned and inserted some extra screws for me and all for less than I thought the original diagnostic would cost
Couldnt recommend Wise Guy more -- they were extremely responsive and helpful in answering my questions over email, sent me updates on my order/repair, and finished my repair before their estimated time range. My computer is working better than ever now!
I asked what I needed and they said nothing, then I had to go back because I needed to grab a part they failed to mention. They didnt organize any of the wires inside, and half of my usbs dont work anymore and neither do my LEDs.
They were amazing,quick, reasonably priced and even follow up it check in a few days later!
Very knowledgeable fast and prompt service will be back with my other many computer issue’s
These guys are the best in the city, took me in quick, already knew my problem from the appointment I made and demonstrated superb knowledge and skill to fix my laptopThe repair guy was great, talked me through the repair and was very courteous and gave me a good rate. They didnt overcharge, they didnt upsell all they did was help me in less than 15 min!All in all good experience!
Great work, didn’t take long at all. And phenomenal customer service. Also the waiting area was so cute and inviting.
Had an issue and they got me in the very next day. 24 hours later my laptop was up and running like it was brand new. Awesome service, and so fast!
Had my laptop checked out after a fried motherboard. They were prompt with getting important files off the hard drive and putting them onto an external one. Was a quick process and they are very responsive!
Wise Guy was phenomenal handing my recurrent computer issues. It began with display problems that spiraled into a few other issues and Wise Guy was incredible. They are the most accessible and responsive repair team I have ever worked with and their pricing for their services are very fair. They also completed the repairs in a very quick period and were very flexible with my busy schedule. I am very grateful for their service and would absolutely recommend them to anyone having any kind of technological issues.
Great quick service! Came in for a phone battery replacement appointment for my iPhone. Was finished and on my way within a half hour. Much easier than going to Apple, and my phone works better than before!
The team were incredibly helpful and knowledgeable AND affordable (thankfully). My MAC had completely died and was unresponsive. Thanks to the Wise Guy team, I was able to salvage all my stored data and transfer it to a brand new computer without any loss. Well worth it and highly recommended!!
I came in with a problem with an external hard drive formatted for Mac. The tech looked into it to figure out an estimate. At a certain point, he said repair might not be doable but then continued to study the problem. He finally figured some feasible approach and estimated a very reasonable price. Good people doing a quality job at a reasonable price. Hard to beat.
Cannot express my gratitude for Wise Guy Computer & iPhone repair enough!!!Im a graduate student writing my thesis this semester and spilled coffee on my computer. The keyboard kicked the bucket and Apple was trying to charge me $999 + tax for a new keyboard! I tried going to Best Buy, and they wouldnt even attempt to fix it. I was really completely out of hope and I found Wise Guy off google. Not only did they expedite fixing my computer because Im a student, they fixed a display issue AND my keyboard for less than a third of what Apple tried to charge me! I received updates along the way on the process and they were incredibly accommodating and asked before diving into the display issue (which I appreciate as a student on a strict budget). Now, Im typing all of this out on my perfectly functioning computer that was quickly returned to me fully charged. Thanks so much Wise Guy!!!
DEFINITLEY RECOMMEND!!!I work from home and one night my hard drive fell over and was done for.I emailed WISE GUY and they replied, literally in 5mins or maybe even less. I was told to make an appt online which would be for 1:45 that next day, then when I asked if any sooner openings were available, I was told to come in right at opening. I got there right at 11am (their opening time) and they immediately took the computer to the back and ran the diagnostic. The diagnostic ran longer than expected so I left and received a text from them once it was completed. Unfortunately, the hard drive needed to be replaced and was unable to repair, BUT I appreciate how transparent and honest they are with the parts needed, costs for service and the time frame to get everything completed. I was back up and running SAME DAY!
Amazing service
I was completely satisfied with my experience. They rescued an old laptop that has lots of sentimental value, and it works great. I would recommend them to anyone who needs computer service.
Right on south street next to some of the shadiest places who will do the same thing worse and without follow up. These guys replaced my screen and battery in an hour while I walked around and got something to eat. They offer options and are realistic about how your phone will work after services are provided. They also replaced the waterproofing in my phone for free and gave me a little power bank key chain! I was also contacted for a follow up to see if my phone was still working correctly. I’m beyond satisfied. Going back to get my partner’s phone screen and battery replaced this week! Looking forward to seeing these nice people again. Thank you!!!!!
Great and professional service at a great price . The guys helped me transfer my information from my old computer to my brand new one . They even took time to recommend the computer I purchased that was most suitable for my needs at a retail outlet. Answered all my questions and were very reliable. Would use them again in a heartbeat
Garrett was amazing and went way beyond the call of duty! I stopped in today and was served immediately with a no rush attitude. He took the time to thoroughly look at my Dell laptop, came up with the problems and clearly explained my options.When I decided to buy a new laptop instead of repairing mine he guided me through the process of what to look for and even returned my email afterwords to answer yet another question.I will use them again and encourage my friends to as well!
Nick was great. He took his time with me, making sure i understood everything going on with my laptop. He never pressured me into an upsell. He gave me time to think about it and even spoke to my professor on the phone ( my professor is the one that told me to get my laptop reimagined). I could tell Nick just wanted me to fix exactly what I needed to fix to get the output from my laptop that I needed most. Im glad I picked wise guys out of all the computer guys I looked through. Great vibe in their store too. They are my new go to for any computer trouble, advice, anything. Thanks again Nick.
Excellent service! I went in for a Windows 10 install on my freshly built PC and wanted to watch. They were totally accommodating and talked me through everything which was being done. Friendly, expert, and very reasonable. My new go-to place for computer repairs!
Nick and Garrett have been explicitly clear about their work, how they do their work, and when they can complete their work. They don’t overcharge and they are fair and balanced in their approach. I feel that they are very knowledgeable and am very happy to strongly recommend them. One happy customer here.
Wise guys are great! Nick was super helpful in replacing my iPhone 6s screen and gave me honest advice on holding off on a battery replacement that wasnt needed yet. I will definitely be back for future electronics needs.
They turned my $2000 laptop into a paperweight. My Lenovo Yoga, 2.5 years old and only slightly used,, was running hot, Wise Guys proposed swapping out the thermal paste. Then I get a call that the usb port was gone. That had never been a problem, but OK, I also paid to have that replaced. Now my computer does not run, having been destroyed with static by Nick who wont admit it. The machine will not start or charge.
Came in Saturday 7/11 at 12 noon, He scanned my laptop resolved my issues gave me excellent advice,out in 15 minutes.Thanks
We used Wise Guy to repair 3 of our Macs in the office. It was super easy to schedule an appt. Garrett did a great job. He showed up to the office and in no time at all, he replaced the hard drives. The price was very reasonable. And he followed up to make sure everything was working well. Hopefully we will never have computer issues again, but If we do, we will call Wise Guy. I highly recommend them.
Ive gotten my computer fixed by Wise Guys twice and both times it has been affordable, easy, and quick! Theyre super nice to work with and are really helpful in explaining any issues and keeping you updated throughout the whole process! Cannot recommend them enough :)
Wise Guys are absolutely great! They know their stuff, are reasonable with their rates, very service oriented, quick turn around, exactly what I need for my devices when I have a problem. When I worked in corporate America and had a computer problem, I had an IT department to call....lost that service when I retired, but Wise Guys has now become my personal IT department! Quick, thorough, complete service....what more could we ask for? So happy to have them in Center City....walking convenience as well! Thanks, Garret and Sam, for such a necessary business in our area!
Absolutely amazing. I came in and apple had said they would charge $575 to get my computer fixed. Wise Guys reviewed the damage (consultation free) and quoted me at $150. My computer is perfect. They updated me every day on the progress and their professionalism is unparalleled.
The gentleman who helped me was quick and informative. He figured the problem out and helped me figure out other alternatives
These folks do amazing work. My old MacBook Pro had a daunting array of hard drive and battery-related problems, and Wise Guy completely refurbished it relatively quickly and at a great price. Its been running good as new for several weeks now. Nick R. in particular provided amazing service, and Wise Guy is overall just awesome. Thanks!
Wise Guy went above and beyond in fixing my laptop. Not only did they fix it but it runs so much better and faster now! And they did it in record time. I would recommend to anyone. Happy I found a new repair shop I can rely on. Thanks Wise Guys!
Loved this repair shop! My computer suddenly stopped working and wouldnt connect to Wi-Fi. I walked-in on a Saturday and was assisted immediately. It was great having someone look at your laptop who is definitely knowledgeable about the subject. I wasnt charged for a diagnostic (a lot of other shops charge for this) and my fix was total of $40. Being a college student, this is an amazing price! Overall, great people & great place.
Had a great experience with Wise Guys. They did work on my MacBook Air in a timely fashion at a reasonable cost, when Apple couldn’t give me the time of day. I received a discount for no-rush work (I left it with them while I was on vacation) and you can also receive expedited services at a special rate if you’re a student. When I picked it up we spent 30+ minutes talking about options for my husband’s computer which is on its last leg of its life. They walked me through options without pushing anything. I definitely recommend these guys and intend to use them again in the future!
This is the place to get your macs fixed in Philly! The team is amazing, the work is flawless. Seriously, I love this place and recommend to anyone when they ask me about fixing/upgrading their computers.
I wish that I could give Garrett and Wise Guy Computer Repair 10 Stars. They are extraordinary. Garrett is one of the most knowledgeable people Ive ever met. He has done 3 complicated repairs for me over the past two years. I have truly appreciated his skills, and also his patience. His colleagues at Wise Guy are also wonderful. I thank everyone for their expertise and thoughtfulness.
Theres a reason their reviews are so good. I had kind of a weird problem with my laptop and both Nick and garret took time to patiently figured out a way to fix it. It made my day.
As an essential worker during COVID-19, it was crucial that I had a functioning phone. Unfortunately, during a particularly hectic day at work, I accidentally smashed my screen beyond belief. Even though Wise Guy Computer & iPhone Repair only fixes iPhones, they were kind enough to special order me the part I needed for my Samsung. They fixed my phone in a snap and were a pleasure to work with. I am truly grateful for their thoughtfulness and generosity during this difficult time. I highly recommend them to all!
Couldnt have asked for a better experience getting my laptop repaired. Sam was friendly, honest, and communicative. And Garrett did a quality job repairing my laptop (and much quicker than expected). Would definitely recommend this place and wouldnt have any hesitation going back if I need to get a computer fixed again.
I shattered my screen and the repair was done super quickly! They are incredibly responsive and quick, I would highly recommend them.
Took a laptop in with a broken hinge and it was repaired perfectly. I was updated every step of the way, and the team laid out every possible course of action and had it back to us quickly. Thanks again!
Wise Guy was communicative, thorough, and efficient. They really improved my hard drive when it broke... For a fair price! Thanks!
Amazing customer service and quick turnaround. Wiseguys let me know what was happening ever step of the way, and managed to order a new part and then install all within 24 hours. It is rare you walk away from a tech issue feeling as carefree as when working with Wiseguys. Cannot recommend them enough!
I used Wise Guys based on great online reviews and excellent pricing (compared to pricing of the shop my friend suggested). Accommodated my turnaround needs, flexible, pleasant, personable, low key but competent, generous with information and suggestions.
We brought Wise Guy a laptop that had an unfortunate coffee encounter and they got it back up and running! Nick was friendly, communicative, and helpful through the whole process. We would definitely seek their help again with any tech issues in the future.
Great service, personal attention and most importantly, a job well done at a reasonable price. I highly recommend these guys!
Wise Guy has fixed all of my business and personal computers for the past few years. They fix both PC and Apple. They always do a fantastic job. They are reasonably priced, fast and reliable. I would highly recommend!
Came here in a pinch and they fixed my laptop in under half an hour. Great service, great price.
I brought my desktop PC in--the computer would not boot/load Windows. I waited in a pleasant waiting area about 5 minutes while the tech finished with another customer.I had sent an email describing the problem to the website email address, and he had the information. It took him about 5 minutes, working in front of me so I could see what was going on and hear explanations, to diagnose a bad graphics card.After telling him that I was going to buy a new one and install it, he then quickly looked up info on some current graphics cards that would be appropriate for my computer, and likely prices (I later ordered & installed one of his recommended cards from Amazon, and its great).He charged me almost nothing for his time, diagnosis, and helpful advice. Great service, and I will definitely use Wise Guy next time I have a problem, and will recommend to my friends.
Beyond what I hoped for! These guys are great! I needed a new hard drive for my Mac but Sam and crew saved my data, replaced the drive faster than estimated and kept me in the loop with regular communication throughout the process. My livelihood is all located on my computer and the cloud, due to the nature of my business. So finding a reliable and high-quality computer repair service is integral. This was my first visit to Wise Guy Repair and its now my go to place from now on. Thanks Sam and company!
These guys fixed my laptop. They are very professional and they explained everything to me in a way I would understand and not just computer talk. They also communicated with me well about the process and they completed the task when they said they would. They also have great customer service. Even after I paid they followed up to see if everything was working well. I would definitely recommend their services to anyone. Thanks Wise Guys!!!
Very professional, affordable, and an overall great experience. I would recommend this business to anyone seeking tech repair.
Nick was extremely helpful. My computer needed a new hard drive and the repair was quick and easy. I the repair only took a few days, they updated me with the repair status, and it the price was extremely reasonable. I would highly recommend Wise Guy computer repair.
Wise Guy in Home Computer Repair, in my opinion and customer experience, is an excellent top notchservice. I am 100% satisfied with the work, the results, the concern, the promptness, the professionalism consistently demonstrated by this repair service. I have used Wise Guy In Home Computer Repair service when needed for two years thus far and am always pleased with the knowledge that is utilized to address computer issues and the results realized. I highly - highly recommend using Wise Guy In Home Computer Repair Service.
My Windows 10 update continually hung at 80% Garrett came to my house the day after I called, and was fantastic: businesslike, competent, and helpful. Turned out my hard drive was on its last legs. He helped me pick another computer from Amazon, and came back when it came, transferred everything from the old one, and, while he was here, fixed my Wifi and connected me up for remote service if I ever need it. The price for all of that at home was much cheaper than I expected, and everything works beautifully. I recommend this shop. You can trust them.