Nicest, most helpful people. Having problem with prior service, so switched to Verizon. No problems now.

I have great service with Verizon and would recommend them to family and friends

Zack Farnham was our account rep and he was amazing! He took the time to explain everything to us and made sure we got the right phones fir our family. He also worked with us to help us take full advantage of all the available deals and discounts. It was like a breath of fresh air for a cellphone associate to take the time to listen to us and then work so hard for us! I have told all my friends and family about this stored and Zack’s ALLSTAR service!

Staff trys to be helpful but I am having recurring problems with my Ultra 21 recently purchased that was claimed to be best on market.Often I get message that I am not hooked to a network, & Facebook,messenger, & other apps dont work in the same spots that was working with old phone.

Every time Im come to the Verizon in Picayune everyone is always so helpful. The last 2 times I have been in there Tyler Hutson has helped me and was very helpful, patient and honest. Thank you!

Friendly and answered all of our questions completely.

Had an assistant who couldnt help me with my problem. She was not interested in trying to help. Bought a phone case that was hugely expensive after getting the wrong one the week before as the holes were manufactured wrong for the phone. Nor I still cannot hear on my calls. So frustrated

I do not use Verizon because they are too expensive however this is a great place to buy accessories for your phone like phone cases and phone screens everything is reliable

Great service from Emery.. Hes the best

Love when I go in the store and what ever questions I have gets answered. My favorite sale person, Tyler, is always down for helping me out on anything from purchases to the stupid little questions! Honestly have had nothing but good experiences!

Called for specifics of service with Covid 19, hours opened, and product availability. Phone answered quickly, politely, and willing to let me come in one half hour before closing to purchase new phone. We all know that takes longer than a half hour. Very knowledgeable. Able to show me exactly what I was looking for with advice on free extras and paying options. Followed up with me on my satisfaction with phone one week later. Awesome service. Awesome staff.

This was very interesting lost of issues with. Old phone solved all problems. Got new phone set upThanks Version

If I had a negative star I would, this is the worst store. I bought a cell is never received and now its one problem after the next. Customer service is also the worst.

Emery was extremely patient and kind with my grandmother who I took in to move her service from AT&T. He took his time with us and made sure we knew everything we were doing and answered all questions regarding her new phone. The service he provided was far beyond any cell phone representative experience we’ve ever had.

Tyler was awesome and made the whole process so easy.

The sales representative who helped me, was very knowledgeable and professionally experienced, friendly staff there, very pleased with the service I got there.

They were very helpful to my grandmother.

They were and aways are very helpful.

The staff are always helpful.

My sales associate, Emery, was very knowledgeable and helpful.

Couldnt ask for a better experience with jake he made everything happen when I was trying to get my phone shipped and couldnt he didnt give up went threw alot of phone calls and time thank you so much

Scott has always been very helpful. His patience is awesome. I have gotten excellent customer service with him. Also I can call or text Scott and he either answers or returns the phone call quickly also returns text quickly. I appreciate the excellent service he provides. Thanks a lot Verizon for your awesome employee Scott.

Dallas was extremely helpful throughout our entire process of getting new phones as a family. She ensured we got the best prices, all while handling our large family of 5’s questions flawlessly. Dallas made our entire purchasing act a breeze. Thank you, Dallas!

Emery was amazing!

Zach is always so helpful every time we go in this location. He knows what hes talking about and does his very best to make sure youre getting the best deal they can offer. We truly appreciate him .

My representative at Verizon was Chase Burge and he was amazing. I believe that he went above and beyond in helping me and I just wanted to acknowledge him and what he did for me. Thank you so much Verizon!!

I recently purchased three mifi devices. I have received the most excellent customer service from Daniel. He is knowledgeable, personable, and goes above and beyond to take care of the customer. I will be recommending him to all my friends and associates. His customer service skill set is a tremendous asset. Thanks Daniel! I certainly appreciate your high standards.

Chase was great help!

Putting aside the Saturday before Christmas Eve being very busy. My personal experience with the Verizon staff was positive. Brian was very helpful and patient. Once he was connected to the help line he was able to get my problem rectified to my satisfaction. I was pleased with my visit and the outcome.

THE STORE WAS VERY CLEAN, OPEN, STAFF VERY FRIENDLY. I HAD EXCELLENT SERVICE AND WAS TREATED WITH RESPECT AND THE SERVICE WAS VERY INDIVIDUALIZED. I DID NOT FEEL PRESSURED TO BUY ANYTHING AND CASEY WAS VERY WILLING TO HELP ME LOCATE EXTRA SAVINGS ON ACCESSORIES AS WELL. VERY VERY SATISFIED.., THANK YOU SO MUCH FOR AN EASY PAINLESS EXPERIENCE

If I could give 10 stars I would! Scott was our salesperson and he went above and beyond helping my family with adding lines of service to our plan. He traveled over an hour on his day off to help us. Thanks again to Scott for being so helpful and passionate about customer service. 😊

Nik helped me out great with my new phone purchase highly recommend him if you need a new phone.

Erica Sloan is awesome and very knowledgeable she helped me get in and out of the store quickly she also had the phone at her desk waiting for me when I got there! What a great experience at Verizon. They need more employees like Erica!

Dallas was AMAZING!! She was so kind and helped our whole family of five!! Thank you Dallas!!

Always an amazing experience with my favorite salesman Scott! He is always so helpful and goes out of his way any time I need him. Thank you Scott!

Our service was outstanding at the Picayune store. I needed to upgrade my phone and Tyler was terrific. He was helpful, knowledgeable and above all- PATIENT! I would recommend them to anyone.

Daniel and Chase did a Great job helping me! They were patience, knowledgeable, and helped find the right phone and plan for me! Thanks!

This is my second time in here. I was helped by the same associate both times. Zack Farnham was very helpful and patient and was able to solve all of my issues quickly and get me on my way. Great customer service!

We have dealt with Dustin from the time we switched to Verizon. LOVE him. Hes great...very knowledgeable and so helpful.

Just want to give thumbs up for Daniel Preiss At the Hattiesburg Verizon store. He was able to do everything we needed to change over from cspire . Everything turned out great! He knows his business 😀

I love the people who work there Terrence is the best he went above and beyond to help me with my problems he solved it thanks again your the best

Chad was very helpful. He worked to get the maximum amount of rebates available. After 18 years good-bye C-Spire!

To start with my daughter went to get me a prepaid telephone and the representative at the store told me and my daughter both the cheapest phone available in store was 49.99 plus the activation fee. So upon arriving my daughter was told by another representative named Daniel, that no they don’t have a phone at that price, and that she heard wrong . Well i got news for you no she didn’t hear wrong, we both heard the same thing from a representative at that store. But beyond that the way she and her sister in law were treated all while trying to purchase a service is a disgrace. Y’all should be ashamed to have people who work at a phone store who feel they are so high and mighty they can treat others so rudely and then try and loud cap them in the store to make it seem like they were the problem. Management or whoever er reads this, please do something with your “employees “ Daniel and Erica. They feel they are above customer service and respect to ALL customers.

My phone was stollen. Jacob was very helpful assisting me with a new phone and retrieving my data.

Jeremy Smith is an awesome sales rep. Ended up buying a lg g5 and a ipad. Very good with customers very well mannered and respectful

I’ve had nothing but great customer service from this company at this location. Very professional representatives willing to go the extra mile. Thanks!

They were a great help setting my phone up! 5 stars.

Horrible experience. Left there feeling completely disrespected. Daniel was not friendly with us and acted as if our business did not matter since we were “only purchasing a prepaid phone”. To top it off the woman working there was not much better. Erica acted as if she also didn’t want to help us, even apologized to others for having them wait !!!!!!! When we were there first and we never once recieved an apology for our wait and treatment. Do not recommend going to this location. Save yourself the time and energy and go to a store in slidell where they treat you with some respect.

We are very long time Verizon customers.Dustin was exceptionally knowledgable and helpful.My wife and I both upgraded to the LG 4s.....and love them.Additionally, he conslted with several of his team, and together we arrived at the proper phones for us.

I have been with Verizon back when they were Alltel. I have had the same phone number for almost 20 years now. l have never had any issues with them until I conned my husband into bringing his account over from AT&T back in July of 2015. I am so fed up with the service and my phone bill doubling on a monthly basis since April 2016. I have spent numerous hours on the phone or in the Picayune, MS store trying to resolve this mess that one of their reps has caused. My husband is so done with them, hes ready to go back to AT&T, and Ill be following him. Best of Luck to anyone who may be thinking of transferring over to Verizon.

Went to this location to get a prepaid phone with my sister in law for her elderly father, and it was literally the worst experience I have ever had at a cellphone store. The staff was not polite and did not treat us as if our business mattered . They attempted to belittle us in front of the store once they saw we were unhappy with how we were being treated, even so to where the man Daniel, told us we could call the numbers on the window. I guess he figured he is buddies with them and the other workers cover up for each other so they’d get away with it . The woman Erica, acted as if she didn’t even want to deal with us even saw other customers before us when we had been waiting . Then had the nerve to apologize to them for having them wait while she had to deal with us, but not once apologized for our experience or inconvenience.

Marty was super helpful, answered all of my many questions, and was so nice!

Though they couldnt help me with the problem I was having with my prepaid Verizon flip phone from Dollar General,,, (not a model they stock there), they were concerned and attentive. They also let me use their Wi-Fi.

Everyone was very niceThey were knowledgeable and very helpfulOverall great experience

Terrific staff. Very helpful and knowledgeable.

Went in to replace a flip phone purchased from this store that died after 2 mos of light use.There were several smart phones on display that would have worked for me, but were not available at the store.I bought an unlocked phone online and brought it in to activate. I was charged $20 for a SIM card, which would have been FREE at the Slidell store.Daniel Preiss said that since the bill date was 3 days away, I should wait until then to activate. He gave me a SIM card and an IMEI#. to activate it myself.I was told by Verizon that the SIM card I was sold does not work in my phone.

Outstanding service. Personnel were very knowledgeable and friendly.

Daniel Preiss is friendly, knowledgeable, and will find you the best deal within your budget.

Awesome experience! Great customer service!

5 stars

I just got this LG from some one and i was going to see if i could put it on a line if it was with another contract.

Excellent and prompt service, knowledgeable associates. Would recommend doing business here!

Nice friendly staff. WIll go the extra mile to make sure you leave with a phone.

Very friendly and helpful

I dreaded coming in and updating my device; however, the two salesman were a class act. Very professional, efficient, and all around pleasant experience.

Great customer service, but be advised- this is a franchise not a Verizon store.

Verizon will not honor their contracts. Salesman will lie to you. Do not believe anyone in this store.😡😡

Very quick and you get the personal experience you dont have to pay a machine

Emery is the BEST

Thanks Chris! Thanks Brian!Great Representatives!

Very helpful staff,, quick to resolve the issue I was having with my phone

Jake at verizon store in picayune location was very helpful

Great job my new best friend.

Richard is a life saver. He was a huge help in my need to get a new phone and service. Thank you Richard

Richard went above and beyond to help us out. Great job!!

Pretty decent place they will do what they can to help you and take care of the problem bit just keep in mind Verizon policies and higher management does kinda keep them on a short rope as far as assistance but the instoee staff usually takes care of your problem for little to no trouble sometimes the fee and/or bill is a little out there but they dont set the price and will usually try to discount where they can

The one in Picayune wasnt very helpful at all I could Google the answers to the questions my husband had faster and the lady didnt seem to know anything

I was with Verizon for 4 years, but the service I received made me leave and go to a different carrier.

Great service great deals. Thanks.

My experience with Verizon and the Picayune store was exceptionally positive.

Extremely helpful and knowledgeable

Always very helpful, great customer service!

Very friendly, professional service.

OVER PRICED ON EVERYTHING! YOU CAN GET THE SAME THINGS FROM THE WEBSITE FOR 20-50% CHEAPER!!!

Have never entered this store, but service is outstanding even in the sticks!

Could not have been more pleased.

Good place to shop for a new phone

Relatively quick very courteous service

Friendly staff

Friendly but no Support

They are always so helpful!!

Always great service.

Great service and staff

Very helpful!

Good service

Great experience.

Good place.

Great service

Great, personalized service.

Great experience!