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Walmart Auto Care Centers
5501 S Olive St, Pine Bluff, AR 71603, United States
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Walmart Auto Care Centers
Comments
Do
Review №1

Honest peoples thought i needed a battery but i didnt average place would have just sold me one

Ta
Review №2

Did nothing for me and didnt care to help at all. Very bad customer service.

Ea
Review №3

Service was quick and on duty employees was very nice

Vi
Review №4

Wonderful service put on new tires and removed nail from good one!!

ta
Review №5

Very friendly and professional staff. Great service done in a timely manner.

Ha
Review №6

Walmart Automotive provided me with excellent, friendly, expert service yesterday in the last 30 minutes of their work day. I really appreciated it. Everyone from the young lady who started my ticket in the parking lot to Andrew, the manager, was top notch. Good job, guys. I appreciated it bc my tire was shredded. There was no way I could have made it home to Dumas. This makes twice this year you guys have saved the day. Keep up the good work!

Ai
Review №7

They are alot more respectful and have wayy better customer service than The actual store!

Ja
Review №8

Good service very courteous

An
Review №9

I went to get four new tires that I purchased during the Black Friday sale. I was told I would receive a call once the tires were in (I had to preorder them because they were out of stock). I placed the order on 12/1/19 and here it is 12/28/19 but I still hadnt received a call. So I called them and they were understanding and didnt give me attitude. I got my tires placed on there for the same price I paid almost a month before. I was in and out in about 30 minutes. They answered questions I had and I was allowed to watch them put the new tires on (from the gate). Thank you for the crew that worked on my dude (car).

jo
Review №10

Not a happy camper

Ro
Review №11

Most of the staff was Very rude to me. The person that finally came to help me for a refund for tires that didnt come in since November 9,2020 was considerate and apologetic. Its not hard to be nice. Most workers did not have on masks or wearing them appropriately.

Do
Review №12

Nice people good service!

Jo
Review №13

I always get my oil changed here.

He
Review №14

Good service, I bought windshield wipers and technician installed them for me at no extra charge.

Da
Review №15

Went to this place two weeks ago to get tires for my Jeep they only had one brand that they had a full set of. Went back to get a set on my truck same thing again and same brand. This time I left without them. Looked for a spare tire cover. Dont sell them. Dont sell wheelbarrows either. Ill be shopping at Amazon from now on.

Br
Review №16

Had 4 tires mounted and balanced by Walmart on 8-26-2019. Then on the 27th I found myself at Roberts Brothers getting all 4 tires rebalanced since my car was shaking while driving down the interstate after leaving Walmart. I also had to have them replace the TPMS sensor that Walmart broke. Additionally, they informed me that Walmart had installed one of my directional tires BACKWARDS. Do yourself a favor and go somewhere else, I know I will be from now on.

Wh
Review №17

Good

St
Review №18

Plan on a long wait. They are packed all day. Staff was helpful and friendly.

Na
Review №19

There is a wonderful lady named Erica who was absolutely the best at customer service. She went above and beyond to see that our service was done right and corrected the errors that were done through miscommunication with the lube guys. Her superiors should know that she worked harder to resolve the issue than anyone I have ever seen. Job well done! Thanks for having people like Erica in your employ!

Lo
Review №20

Never have what you need. They tell you 30 mins and 3 hours later... You see your vehicle still not finished but everyone in the place is standing around. Only reason give 2 stars cuz the lady at the register is so nice!

Te
Review №21

Got an oil change and four new tires. Caught the tires on sale and had to get them.

Ke
Review №22

Dont have work done to your vehicle at Walmart. We all make mistakes, but u cant fix stupid

Ke
Review №23

BECAUSE GET WHAT YOU NEEN AND WHAT AT A LOW PRICE!!

Ms
Review №24

The employee, EJ, was extremely obnoxious to me on a previous visit. A little manager promised to handle the situation and would contact me regarding a discount, never heard from him again. This visit wasnt pleasant either. The manager walking around appeared to not want to be bothered by the way he was talking to other customers, so I didnt address my issue/ concerns with him either. I just purchased my tires and left. Besides Ericka (who is awesome and works hard to take care of customers and assist co-workers), I would say my last three visits to the Wal-Mart in Pine Bluff AR has been horrible. I thought about writing to the corporate office, but feels it would probably not do any good. As always, I will continue to use Walmart regardless.

Mi
Review №25

It was a good visit to get tires. Great price on tires.

an
Review №26

Cant find handicap scooters ... customer as it need work... great products tho..

Ju
Review №27

Better get an appt.!! Just saying!

Li
Review №28

We were traveling through and had a flat. We called and Cedric was very nice, checked to make sure he had the tire we needed in stock before he told us to come and gave me a price, this part was very professional.When it was time to check out Katherine (i believe was the ladys name) was VERY RUDE. She was explaining the tire recall information and I had a question about it, she then talked to me like I was a 2 year old child the rest of the time.The next day the same tire is flat again. Come to find out they didnt replace our valve stem (standard procedure when changing a tire). At this point were stranded miles from a town. Just because they didnt replace the valve stem. We spent hours of time that we didnt need to. We could have paid the extra money to replace it if someone would have just told us it needed it.After getting back on the road, I called and spoke to a supervisor to let them know the above story. I cant remeber her name but she was apologetic and took my information and stated she was going to have the auto manager call me so i could let him know the story.No return call in a month. EPIC FAIL for your traveling customers. Ill be sure to mention on traveling blogs not to visit this walmart.

Pa
Review №29

Service time is about average. Improper lugnut tightening technique makes me uncomfortable.

J
Review №30

Got me in and out quickly. The crew was very helpful.

Si
Review №31

Theres never a lot of hassle about bringing tires back for the warranty

Li
Review №32

Automobile services was slowly n the person taking your information didnt have a friendly attitude

La
Review №33

Good service

Ga
Review №34

Its great place for getting in out, with your vehicle.

zi
Review №35

Awesome

Mi
Review №36

They put my tires on and the experience was quite nice...

De
Review №37

Wal mart... Pine Bluff Andrew is the best.

Ra
Review №38

Took care of problem. Now have new tire.

Su
Review №39

Need are in the tire but they stood at the window of the door and would not come and help. I had to do it myself and it not right.

Ra
Review №40

Thank you Erica for helping me get my situation situated! I appreciate your customer service.

Ma
Review №41

Got a tire rotation and oil change upbeat

br
Review №42

My power steering cap was lost by Walmart and had to replace it at cost of 16.99

Ly
Review №43

Great prices on name brand tires.

Ri
Review №44

Took them over 2 hours to get me serviced

La
Review №45

Very in helpful in the tire dep

Sh
Review №46

To get oil change,reasonable.

Li
Review №47

Oil changed though it was a little higher then it should have been

Ro
Review №48

I asked them to check the air in my tires and they didnt do it

Ch
Review №49

Wonderful group of employees at Auto Care Center.

Mi
Review №50

Dont go here for auto service.

An
Review №51

Went in for an oil change and to have my front right tire checked due to low pressure. Tire service tech refused to do anything with it due to dry rot. The tire is under two years old and the car has never sat still longer than 18 hours. There has never and will never be dry rot on any of my tires.

Ri
Review №52

Slow the men talk to much among one another

Ch
Review №53

Went to have a flat fixed and tires rotated the only thing they did was rotate the tires a week later I had to take the vehicle to another tire shop to have the tire patched

pa
Review №54

Good deal on tires.

Ir
Review №55

Always good service

Mi
Review №56

They took 2 hours to change 1 tire

ja
Review №57

Good and quick

Jo
Review №58

These guys will get you rolling Again in a Jiffy

Sh
Review №59

Fast and Convenient👍

Ta
Review №60

I got 3 keys made, and none fit

Le
Review №61

Fast service

MI
Review №62

Just passing through to enter the store!

Ch
Review №63

I go to Walmart in Pine Buff, AR ALL THE TIME!!! ITS LIKE MY HOME!!!

Ji
Review №64

Quick and courteous

Am
Review №65

Great service

Ka
Review №66

Got me some tires

Al
Review №67

Great

Ra
Review №68

Superb

Fo
Review №69

Great

Na
Review №70

Tires

Va
Review №71

Takes awhile

Mi
Review №72

👍👍👍

Information
5 Photos
72 Comments
3.7 Rating
  • Address:5501 S Olive St, Pine Bluff, AR 71603, United States
  • Site:https://walmart.com/store/3331-pine-bluff-ar
  • Phone:+1 870-534-7267
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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