They are so amazing and professional. Pointing out issues we didnt see. I will always use their services and recommend others to use them.
The best service and quality workmanship. Always. Been a customer for over 20 years. There is only one place to have auto body work done and thats Crockett Premier Auto.
They kept my car for 3 weeks for simple paint job. They didnt put back door assembly properly.
I wanted to thank Dan, Zachary and the staff for their excellent customer service. From the initial estimate and greeting from the receptionist to ride Hertz rent a car with Dan, it was a pleasure. Its very difficult to find small family owned and customer focused businesses these days. I highly recommend Crocket Primer Auto Body. Thank you for providing me an opportunity to do business with you.
I brought my car in for w two week job. It reminds .e if Gilligans Island (a three hour tour) every week I have called them and they say the same thing,just two more weeks Joe and you will get your car back. Well this three hour tour is now six weeks old and I have had to pay daily charges for a rental the whole time but good news. My car will be ready in two weeks.
Crockett Premier Auto Body is the only place I will take my vehicles for repair. The staff is extremely friendly, knowledgeable and always ready to answer any of our questions. The vehicle came out looking like it just came off the showroom floor. Beautiful job, highly recommend!
First time that I went with my car, they left the rear light socket out of the place. I needed to come back two times more to get it fix properly. Finally, they did a really good job with the rear bumper of my car. Good service after all.
This was a painless experience, the process was very well organized, even down to the frequency of call backs. Office nice and professional looking. Staff very helpful & pleasant. My truck looked just like new again. A very nice surprise to see my truck cleaned (inside& out) then when I dropped it off.
Took my car to get an estimate. I explained the Insurance was only going to pay 90% of the cost to fix my car. The sales person told me if I had the car fixed with them after the insurance issued a check he would help me with my 10% being a rebate check or a discount on it. He said we’ll talk about it when the check came in. It took them one month that’s 30 days to get in contact with my insurance and get the estimate approved. The whole time I had to call them and ask for updates and what was going on they told me the insurance wasn’t contacting them back but my insurance told me they weren’t sending the estimate and they weren’t contacting them. So then I get the check and I go down to take my car and I tell the secretary about the discount and I as I look at him at his desk he told his secretary to go and tell me that they were not going to help me with anything and I had to pay for the remaining 10%. It’s a small place and the secretary has a front desk right next to the sales people he is very near to us and all he had to do was stand up over his monitor and tell me he wasn’t going to help me with the 10% anymore that would’ve been acceptable. My 10% was 100 dollars very little job I didn’t mind paying it they were very disrespectful and unprofessional I will never go there again.
Excellent. Helped me deal with a cheep insurance company who tried to low ball their price to fix my vehicle. My representative kept me informed ever step in the process. Having an accident is traumatic enough, this company made it easy to get my beautiful car back.
Brought in my Mercedes-Benz CLS550 for repairs on my rear bumper. Always happy with the work. I have been going to this establishment since they where in Crockett. Paul and the team are awesome. I dont go nowhere else.
Always bring my cars here. Thats if you go through the insurance...otherwise they are super pricey. But their work is great and they even have a lifetime warranty.
They emailed me photos of my car mileage right away when I really needed it and was stressed about insurance after someone totally smashed into our Honda. Really great customer service
I was very pleased with the service. My car was finished one whole day ahead. I also received updates and statuses daily. I am very happy with Crocketts Auto Body and would definitely return for services if needed.
Clean, professional collision shop. Great people
Have used their services for many years even when they were in Crockett strongly recommend to anyone who needs Auto Body service
All of your staff are professional . Mr. Vincent Vegas, you are very great. You provide a highest quality services.
Vince was so helpful, he talks that eases my stress from the accident; I was so pleased that I got my car a day earlier than promised and was so amazed with the excellent service!
They wanted to replace parts that werent necessary and insisted on painting parts of the body in order to blend the paint... my vehicle ended up with paint runs, p i t s and a wavy appearance... Destroying the original finish
Very professional does Excellent body work
WOW!!! I know they have exellent service but not this time. They did a great job on the body work(I thought) but my car also had machanical problems. They said the work was done,car was test droven by two mechanics and everything was fine. When i first drove the car the steering was a little stiff,made a hard left turn and the engine cut off,proceeded to the freeway and it did the same thing... When i called Croketts Premier Auto Body they told me the person who worked on my car would give me a call back,i called back again with no return reply. Finally I took my car to BMW in Berkley to find out my car was not in driving condition,both axles were broke and we were lucky something bad didnt happen to me or any of my passengers. then to add more injury to insult the did a bad job on the body work by BMW standards... Still waiting on that call...
Thanks to your bodyshop crew for another job well done, this is why I bring my cars to Crockett
Why are you Crocketts Premier Auto Body when you ditched Crockett for Pinole over 15 years ago? Really tired of your whiny ads.
Good customer service
These guys are like magicians.....
Best body shop in the area
I GOT ALOT OF ISSUE WITH THE REPAIR ON MY VEHICLE 2016 TOYOTA CAMRY SETHEY NEVER CALLED ME TOLD GIVE A UPDATED HOW THE REPAIRS WAS GOING
Good job
Super happy
Clean and knowledgeable
Very expensive