user
Safeway
1421 Tara Hills Dr, Pinole, CA 94564, United States
Appearance
Safeway
Comments
Ed
Review №1

Theres not much to say.Its a Safeway.They are in the neighborhood to serve the community but their shelves are bare/empty.I understand there are many products held up in the shipping ports but not having cat food on the shelves is totally ridiculous.I thought about substituting with canned tuna.It too was not available on the shelves.Not replenishing product is a bad sign of the times.Maybe Its because they cant hire folks who want to stay.Hopefully things will change before my next trip.

Ch
Review №2

Always have a large supply of sale items during sale. No rain checks needed. And their Chinese food and hot food at their deli closes early but is worth making it there before it does close. Bakery is even better !! Best place to order birthday cakes in advance, I swear you can gain weight just walking thru there.

Ka
Review №3

Came in later in the evening to avoid the rush. Picked up a rack of beef ribs and a box of popcorn. Quick in & out shopping visit.

Pa
Review №4

I have cats and they have very good prices on cat food, depending on store you can get some very good prawn cocktails or a Chinese bowl. Its a enjoyable store to shop in.

Mi
Review №5

Two weeks ago I bought bad apples, yesterday the lettuce was wilted.I go to bring it back, one cashier with twelve people in line. At these price, we should get top of the line. Im going elsewhere.

lu
Review №6

Like is usual very good, clean store great service

Ed
Review №7

This is an average size Safeway but has been at this location for many years the staff are wonderful and helpful and the place is always very well stocked

Da
Review №8

Store was completely stocked however... there was an entire row of expired BBQ sauce. I really wanted to try the brand but they had none from this year. 😔

Ja
Review №9

My own new Safeway in MY neighborhood with gas station ⛽!!! Loving ❤ It!!

Ne
Review №10

Everything is nice and fresh. Problem parking. Gas station sheep gas if you use your Safeway card. Cheaper than Costco.

Aj
Review №11

Nice people over there and so helpful

Ge
Review №12

My store for 16 years! Staff is like family to me. A lifetime shopper of this company and investor this store offers a blast of the past being smaller. Personal service that is extraordinary unlike the large stores. With great selection of products and constant attention to freshness you must visit!

Li
Review №13

Always have a great AD, and their mark downs at the back of the store are always worth a look!

So
Review №14

What I hate the most is the long lines! If you can’t manage to open another register with another employee’s walking around, you don’t deserve a good review. Also I had to wait for long long time at the the deli section, because it had one person there. And it was almost empty! Ver little chicken assortment and half of salads are missing. I mean cmon! Get your staff together! The moat valuable thing in life people have is time!I cant wait for a new big SafeWay to open in Hercules Pinole area. All Safeways around here are horrible...

Be
Review №15

Went to the deli. Very nice customer service. Good for and good deal for lots of food. I got the $7 hot meal combo with tenders and I even have left for tomorrows lunch.

Ro
Review №16

The store was well maintained but difficult to find employees willing to assist. Ask an employee where I could find Tai tea in the large tetra box, employee told me she would check and get back to, after waiting about 5 minutes I gave up and left the store with the items I had. My son wanted it badly so we went back in and walked around, the young lady acted like she had no idea who I was. To make a long story short my son located the tea and we were out..LOL

Mi
Review №17

That Safeway of Pinole is always super busy my wife went in the store and I sat in the car with my two dogs. But that’s my go to store when I need something it’s going to become a bigger store soon

Mi
Review №18

I used to be able to buy roast chicken with several flavors and now there is only one that is not bad but there were better ones. And the chicken itself was better.

La
Review №19

This is a feedback for Michelle, manager of customer service at Safeway Tarahills Pinole. She is unhelpful and not deserved as working in any customer service. I get line to buy a propane tank at cashier, and I am asked to reach customer service department where Michelle stands freely. She asks me to turn back to cashier. After I am at cashier again, nobody helps me, and I am asked to go to Michelle. Unfortunately, she doesn’t help at all, and ask me go back to cashier. As a manager, Michelle should contact to her team rather than ask me to go around. She doesn’t want to help customers. It’s so sad for Safeway to have her.

Pe
Review №20

Great well organized and I found what needed

Ol
Review №21

Old, no frills storefront. Friendly staff. Very small. Sometimes undependable for your items.

Ch
Review №22

I went late (22:40) to Pinole Safeway to grab some grub & kombucha. Shocked that they only had 16 ounce kombucha. El Cerrito Safeway has the 46 ounce kombucha, but I bought good grub. Thanks Pinole Safeway. You saved me from a fast food faux-meal.

Ga
Review №23

For such a small store, it has lots of the items/brands that I regularly buy. I go here more than any other grocery store in the area.Dont really notice a good savings like I used to feel I was getting at Safeway. That may have to do with the fact that I just spent over two months in Kentucky where I shopped at Walmart Super Store and the grocery items were substantially less such as $1 to $3, or more, less on items I was used to paying $3 to $5, or more, for here in the Bay. But then, gas was $1.94 a gallon. That price was really noticeable at the pump! ☺️They do have the fixed kid seat instead of the fold up seat, which I hate at any store.

Ma
Review №24

Not to crowed. Never have to wait more than a couple of minutes in line. Great when I only have to grab a couple of items. In and out.

Mi
Review №25

Sonya who works in the produce was very helpful and courteous

St
Review №26

This is a small Safeway in an out of the way area in Pinole California it is clean and well run. Friendly and personable staff.

Al
Review №27

Great to shop.

Pa
Review №28

Purchase some cherries today so good!!!

Jo
Review №29

The store, overall, has a few dingy details, and needs some repair and maintenance, but - overall - Ive had positive experiences here.For the most part, the staff is made up of awesome, friendly, helpful people.

Al
Review №30

Ok . Been in & out. Sent 1976.

Em
Review №31

Nice store. Good price. Helped me out with my groceries without ne having to ask for help. That was appreciated!

Sc
Review №32

Good service and long time fixture of the community.

An
Review №33

A very old and rundown store. Understaffed and no option for self checkout.

Da
Review №34

The place was busy, it looked like I was going to have to wait quite a while with my 5 items, when Roshawn saved the day! He opened a new line for me. He was professional and even though it was busy, he had a smile on his face. Future manager here, dont let him get away.

Jo
Review №35

Just ran in to buy cat food before i went to work . In and out didnt even wait at all.

Ri
Review №36

Store whats smaller than Im used to but it served all my needs. A big plus for the people who gathered carts, and sanitized for your safe use. The job classification of this store was the best of any store Ive seen this year.

Ms
Review №37

Clean. Friendly employees with nice attitudes. Equal Opportunity. Keep up the good work. Safeway Pinole Ca,

Kr
Review №38

Keep changing store hours. Very inconvenient.

Ma
Review №39

Very clean and helpfully employees.

Ru
Review №40

They have a great variety of food and drinks and other things. Surprising how bit it is since it looks rather small compared to other locations like El Cerrito.

SF
Review №41

Do not observe state Covid-19 precautions. Its great that they were open on Christmas Day. None of the patrons in line were even trying to observe social distancing. and run around wearing masks like face diapers (nose uncovered, mouth partially uncovered,) The staff when told do not even try to effectively prevent Covid spread--they shrug or try to laugh it off.

do
Review №42

Only place I could find poinsettias, All black dress rear not appropriate for Christmas worn by all employees something more cheerful would off been nice

Er
Review №43

Great service.

Ju
Review №44

Nice store, good service andStuff.

De
Review №45

Think its a wonderful store. The employees are very nice. Lots of club card savings so appreciated

Tr
Review №46

This is a lousy little Safeway. Ive stopped in, a couple years ago to find a foul dairy smell. Yesterday I walked over with my 9lbs hairless dog. The security dude wouldnt let me in.So we drove to Trader Joes a mile away.

Mi
Review №47

Hate this Safeway the line always takes forever and they work very slow. Literally waited an hour to pick up a cake from the bakery.

Ch
Review №48

All lanes are open most days. Store front is getting better.

Ro
Review №49

I love this small store. They have everything you would want except lager behringer wine, and the meat department is a little small. Ill only shop here and they handle this covid-19 thing wonderfully. Oh and short lines I live it.

Fr
Review №50

Safeway is in a great location but needs more friendly employees, people see unhappy. But otherwise mt experience was ok.

Ja
Review №51

Just a typical Safeway. The night I showed up at this Safeway, the cashier was cussing out a customer lol.

Ta
Review №52

Has everything you need in a grocery store

Ta
Review №53

I worked for Safeway deli in Martinez for 10 years. I moved back to our area in 2009 I wanted a sandwhich this passed SUNDAY YALL STORE IS GHETTO AND NOT CLEAN. LIKE MARTINEZ. I ASKED FOR A TURKEY SANDWHICH WITH PROVLONE HE PUT ON SOME DAYUM BLU CHEESE. I WAS NOT HAPPY BOUGHT 4 SANDWHICHES AND THRU THAT MESS AWAY. MAKES NO SENSE DO BETTER

Ki
Review №54

I dont live in this area however I went there with my grandson and thought it was very nice.

Pa
Review №55

I love safeway

Gr
Review №56

I love to shop at Safeway!

De
Review №57

It was great,they had black walnut ice cream, I havent had any since I was very young.😁

El
Review №58

Good staff, clean store. It is pretty small store though. No fish section.

er
Review №59

Its your average safeway, the staff is pretty helpful. Usually well stocked.

MA
Review №60

And the store had a great free case of water coupon mailer! Thank You

Li
Review №61

Its convenient, well stocked, fair prices and its near my home.

Le
Review №62

This Safeway feels small and cramped compared to other locations, which is even more of a concern in these times of COVID-19. The variety, prices, and staff friendliness are on par with any Safeway, its just more uncomfortable.

Jo
Review №63

I grew up going to this store. Checkers and management are very friendly and helpful. .Store is a little small but easy to maneuver. Products are great.

Co
Review №64

Always has what Im shopping for

El
Review №65

Went to the DMV kiosk and grocery shopping

Ge
Review №66

I went grocery shopping, it was very exciting to see other people.

Ci
Review №67

Love this Safeway...Super clean and spacious....

Ga
Review №68

Donovan the checker very friendly and helpful,didnt rush the order!!

St
Review №69

Worst customer service at checkout. Very unfriendly or they ignore you when you say hello. I had been a loyal Safeway customer for decades until I came across this store when I relocated. I tried many times to give them another chance (for years) but it didnt get better. I now shop at their competition.

Li
Review №70

Smaller store but Safeway quality.

De
Review №71

Very humble staff, we will refill our water there as well, the managers and all the employees are all really helpful and kind

Mi
Review №72

Good place. Helpful staff. Shelves always stocked. Needs to updated and cleaned to look nicer on inside mainly. Outside also. Parking lot in bad shape

ce
Review №73

The cashier Jessica was great nice clean store

Li
Review №74

Nice and very clean

Wi
Review №75

An older and more grimy Safeway, but gets the job done, I find everything that I need here, plus a lot of clearance items in the back that I usually grab (which is the plus side of this location). However, youll need to make sure the cashiers actually scan the orange clearance coupon stickers on the product to get the discount. Customer service was great though in terms of sorting out/applying the clearance discount when I came back the next day with my items and receipt. Had to wait for a long time for someone to get to the customer service counter though.

jo
Review №76

I like being able to use my Safeway card to get extra discounts and the digital coupons, during this pandemic this helps out a lot

Va
Review №77

That was first time going there and it was a nice experience.

Ge
Review №78

Their Rodeo location will be closing soon in April. The new location will be opening in Hercules sometime in April, I think like on the fifteenth. They have already stopped stocking their front aisles. Shelves look bare.

Be
Review №79

Been going there since 1975. I get in and out quickly through handicap lane, many stores dont have express or cater to handicap or seniors. Food nax for one. They have great prices, but i hate going for that reason.

Jo
Review №80

Smaller local store, equipped with a wonderful staff. They are very friendly and helpful. If you dont see an item on the shelf or in the refrigerated/frozon box, they will check in the inventory in the back to try and vet you want you need.

Be
Review №81

Kinda pricey on most everything

Ra
Review №82

Nice place quality food and service

Br
Review №83

Great customer service. Cant wait for the stores remodel

Ro
Review №84

Safeway is good at having a sale and not have enough product except to get you in, hopefully you know what i mean, even their sale prices can be high. 👀 around if u have 🕙

Ni
Review №85

Lines are soo long! How hard is it to get more cashiers to work when its rush hour?? Ridiculous! What are you doing? Don’t you understand that time is the biggest concern of every person today and standing 20min in line of a Safeway is just horrible!

Al
Review №86

As you know Safeway is one of those stores like most grocery store is it has everything that you need this particular Safeway meats and exceeds my expectations beyond the product is the service and thats what makes a difference for me when I asked one of the workers for an item they want to take me to an even though Im willing to go on my own this last visit I happened to ask the worker about making mashed potatoes she took me step by step how to make an amazing set of mashed potatoes for the holidays keeping in mind what was going to go into them and also gravy maybe going over the top so yes I very much appreciate the people the service everything Safeway has to offer youre my number one spot and yes I drive a little extra to get there cuz I passed Trader Joes I passed Sprouts. To be a name-dropper also Pass lucky see it there happy holidays

Di
Review №87

Ive been going to this supermarket since I was a child. They are friendly and helpful. I personally find Safeway a little high priced but they also have good sales any good app for savings. One of their managers Anthony always goes above and beyond to help. I would give it a five but sometimes at night they dont have enough checkers and I know its not their fault it comes from higher management

Ro
Review №88

Bread shop,did what i request.(slice the bread l was to buy)but with bad acctitud so the bread look smashed ruined I end up not buying it.ihave no pictures if I knew that can complain I would have taken the olgly bread.

Me
Review №89

Excellent Selection Good Prices.

Wi
Review №90

Small and crowded. Narrow isles. Long lines. Limited selection. A mini-Safeway.

Ci
Review №91

Home town grocery store. In RODEO! BUT, theyre moving to Hercules soon. Traffic will be a nightmare. (To be continued)

SF
Review №92

I dont like the ghetto hillbilly element in the area, but this location has the best selection.

el
Review №93

Went there to get some stuff all was good .

Th
Review №94

Bought a great last minute cake

Ma
Review №95

I love this Safeway even though its small. Actually thats probably a big reason I do like it so much. Theyre able to offer great discount prices to people who use Just for you online to add specials to their safeway account (by account I mean if you sign up for a Safeway card you can get extra savings in the store (you can see the member prices) and if you use their Just for you online, you get even better discounts. Most stores that are refurbishing or refurbished are charging the customer to pay for their improvements and its ridiculous. Groceries are so expensive today we need every break we can get. And their people are great too. Friendly. Helpful and efficient . I hope they dont close this store. If they build a brand new one I know their prices will go way up and Ill be looking elsewhere for discounts on food.

ca
Review №96

Nice clean friendly workers and fast

Mi
Review №97

Good! People were good help too.

Br
Review №98

Clean and neat!

Ja
Review №99

Found everything I needed safe friendly as always

Mi
Review №100

Excellent staff, service and shopping experience

Information
100 Photos
100 Comments
3.8 Rating
  • Address:1421 Tara Hills Dr, Pinole, CA 94564, United States
  • Site:https://local.safeway.com/safeway/ca/pinole/1421-tara-hill-dr.html?utm_source=G&utm_medium=Maps&utm_campaign=G+Places
  • Phone:+1 510-724-1525
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations