There food is too expensive and Im coming from another state and learned the hard way

I never have issues with them and theyre friendly enough. Always go here and never had problems. Usually go on the weekdays though so I cant say much for how service is during busier hours.

Every single time I come here, there seems to be some problem that arises. Very long waits. No place to actually sit while you wait two hours to get one tire changed. I usually dont post negative reviews so this one is well deserved. Get it together Walmart ...

Called ahead to check inventory and make sure tires were in stock. Douglas A/S 195/65/r15, they were in stock. I got told I could bring my car in and wait about 30-45 mins and it would be done. The first thing out of the employees mouth when I arrived, itll be about 1.5 - 2 hr wait.... as far as actual workmanship, id rate higher, but the severe lack of communication between the techs and service writer is ridiculous. My wheels werent Ugga Duggad and I immediately torque checked them, spot on.General experience - 2Actual workmanship - 4

The Care Center Manager, Service Manager, and young lady working today are awesome! They helped me with so many things and had no problem rolling my car back in when I remembered the slow leak in my tire. The staff was friendly, funny, helpful, and have great prices.

It took me 25 minutes just to even get checked in to have my oil changed, and not because the lady at the front wasn’t trying. I’m nine months pregnant and the auto service manager seemed to have better things to do than help the overwhelmed gal at the front or get the MANY customers who had all been waiting a very long time. At one point he even brought up a container of alcohol to purchase for when he was off shift, while I stood there continuing to wait. Luckily that day was the only day I had free to get it changed or I would have gone somewhere else. I was never even acknowledged in any way shape or form. I stood there for as long as it takes to DO an oil change just waiting to be acknowledged, let alone have my car checked in. When it was finally checked in, I was never given a key tag to come back for my vehicle. The service manager took off with keys and I was left standing there wondering if I needed to do anything else. I tried to get his attention three times when he came back out but it seemed like he had more pressing matters to attend to. I will not be returning.

Had my oil changed for the first and last time. Normally I do it my self. But decide to have them do it since I need my tires rotated. Paid for the premium service. When I went to change my oil myself the next time I had to use a two foot bar and wrench to get the oil plug off it was so tight. On a Honda you replace a aluminum washer between the pan and plug. You are to replace it every oil change. It was not on. That is the reason they tightened it so tight. Also when I took the filter off it was the wrong Fram filter. Not even close to the filter it was required. When I drained the oil lit was a quart short. My car only has 40,000 miles on it and it does not use oil. One mistake I can understand, but three. Will not go there again.

Super slow service. Went in with my child to have a tire replaced. Specifically asked about the wait time because I know my child can only handle being out and about for so long. Was told no more than 45 minutes. So we went and did some shopping, then came back to wait. After an hour I asked for my keys back. The staff were repeatedly taking smoke breaks and walking around while the service bays were empty. My car had not moved and my little one was at the end of her rope. They said they were just about to take my car back and it would just be 20 minutes. It took much longer than that. We ended up spending a little over two hours waiting. Not impressed.

Excellent Service. Oil change was done within 10 minutes. Very professional and courteous. Highly recommend!

Brought my car in for two new tires. The boy driving it out of the garage wrecks and totals my car. They are currently (as of 7-11-17) trying to low ball me in the compensation for this. Please dont go there. This boy had previously been told to stop driving so fast.

If your looking for the best deal on tires order from walmart online. Make sure you keep in mind a couple things though. First they do everything first come first serve. And second, just like everywhere else they may be short handed. Here is an insiders tip: To avoid all this time and hassle, sign your car in and just come back later if you have someone that can pick you up.

Great prices! but impersonal services. They wont call you when they are done just page you.

If you bring your own oil and oil filter for them to change on your car just expect to pay full price for a oil charge, with out using their oil or oil filter.

Have taken my vehicle in to this center on two other occasions to get a headlight replaced with no issues. This time the guy behind the counter informed me (after looking at the car for a whole second) that it was impossible because theyd have to rip the whole bumper off. Once I informed him that it been done here before, he shrugged and said he guessed he could see if the mechanics could do it and that hed page us when it was done. After spending about 45 minutes in Walmart with no page, we went back to the auto center. The same guy handed us the keys and said it couldnt be done without tearing the bumper off. Then why not page us to let us know??? Complete waste of time and super rude service. A simple google search shows that the headlight can be changed without taking off the bumper. It was simple laziness. Will NOT be returning.

If you want quality service go somewhere else. They broke 5 lugs on my car and refused to replace them. They dont know what they are doing. If they get a good review its probably fake.

I walked in at 430 asking for an oil change(they don’t close until 6) and the man behind the counter very rudely and without even making eye contact tells me that they’ve decided they aren’t taking any more cars tonight. Why have hours posted if you aren’t going to follow them? I drove over 30 minutes to get here just to be turned away because someone doesn’t feel like doing their job?

Workere ignoring phones, customers, and pages. No one really knew what they were doing. I watched one of them over shoot the lift by about 3 feet. I wouldnt recommend

Can clearly hear someone pick up the phone and then hang up, 3 times in a row at 2:45 in the afternoon. They dont close till 7.

Politely asked if I could get my vehicle in for an oil change. Apparently it was a lot busier than it looked because clerk literally laughed in my face. If there is a long wait, no problem, but I dont tolerate rudeness. Will never return.

My Experience?Yeah, in my experience, they need to change the details on here to show that the Auto Center is closed until further notice.Google lists the hours they would normally be open, but then you get there to find printed signs all over the automotive entrance saying its closed until further notice and this entrance is now only for use as an Employee Entrance and as an Emergency Exit.In Short: This Walmart doesnt have an Auto Care Center.

I go here regulary. Great group of guys. Funny and they seem to make the wait seem a little less boring for sure.

This place and Sidney are both a joke. As of this post, every guy in the service center in Sidney is new except for one guy. As far as the Piqua location, me along with three other people waited 10 minutes to be helped and they said they couldnt help because their handheld gun didnt work. Finally walked out. Patrick behind the counter must have done his fair share of drugs back in the day. He couldnt get the gun to work and it was raining outside and he was making duck noises the entire time. Whole place is run like a three ring circus. If you value your vehicle, pay the extra money and take it somewhere where they know what they are doing.

Both employees that serviced my car were amazing

Takes too long. Wont install what you tell them. Wont call you to tell you they would rather upsell you something you didnt want. 3 hours to swap 1 tire and when i show up to pay $40 more than i was priced...it only takes a few minutes to fix it and finally sell me what i told them i wanted several hours ago.

Excellent tire patching from John, John friendly and helpful at front desk

Called in to just get a price quoting on patch work and a new tire. Called them 3 times for them to hang up on me. Id rather pay an extra $20 for another business to do it than to deal with this kind of customer service. Customer service is everything when youre operating a business.

I made it to my appointment, they said it should be a half hour for a tire change, took 2 plus hours...

Super quick and very professional and I didnt even have to get a tire they patched up my tire that had a screw in it very excellent service

Friendly staff, quick and professional.

Not a very friendly staff, imo. Got a tire replaced with no problems.

Great service to mount my tires.

Never again will I shop at any Walmart after my experience with the tire shop. I bought a tire for $50. I took the the wheel off myself in the parking lot. I was charged a little under a hundred dollars.

Rude customer service wasted an hour waiting to have a tire installed on a rim then to proceed to have the wrong tire put on and be told it would be another 30 mins

Made an appointment to swap out my winter tires. After a five hour wait, I got out to the parking lot and realized that one of my tires was bulging from the rim, damaged and not completely in place. Yeah, Wal Mart is cheap in the short run, but in the long run I wound up having to buy a new tire. To their credit, they were friendly and apologetic.

Terrible service dont go here. Not professionals at all

Just a terrible experience. Why not spend an extra 20 dollars and go to the oil change place across the street and get MUCH better service.

They got my tires done at decent price

Great service professional staff

One car in the shop two hours before close and theyre SO busy they cant accept a tire balance job that they screwed up the first time!!

Can hardly ever get someone to answer the phone.

Great place for tires

People are very rude