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Gorilla Text Books Inc
1610 S Broadway St, Pittsburg, KS 66762, United States
Comments
Ha
Review №1

The people who work here are very nice and helpful. Youre able to buy and rent new or used textbooks. Theyll even buy back your textbooks.As a nursing student, I love their package deals for each semester! Theyre even less expensive than the Gorilla Bookstore and theyre willing to work with you on payments.

kf
Review №2

I get consistently excellent service from this business. The manager has gone out of his way to make sure I get even the occasional odd title for my grad school courses. Every person who works here is pleasant and helpful and you can tell they enjoy helping customers. I get tax free deals before classes start. The manager will even hold on to your books if you reserve them, and will work with you when your financial aid is delayed in getting to you or your bank. You just cant get this kind of personal service from a big company store, nor from an on-line seller. As a non-traditional student who is in her second time in college, let me say this is by far one of the best places I have ever purchased text books. You might be able to save a few bucks here and there, but this is a Pittsburg owned and operated business and you really get treated well. I feel like Im getting great value and supporting the local community at the same time.I have no idea what is driving the other negative reviews, but they must be extreme exceptions.

K
Review №3

Had a wonderful experience with this store. My daughter was able to rent her textbooks and return them. Dave, the manager, was very helpful and gave us excellent customer service. Will definitely visit them again!

Sh
Review №4

Great service! Highly recommend going here if youre looking for a great deal! They allowed me to return back the books I didnt need within the first week of school, and was able to get a full refund!

Ja
Review №5

Do not buy a book online from these guys if you actually want the correct book for your class! I bought from them on Amazon and they not only sent the wrong book, but after I returned it they would not refund my purchase! I had to file a claim with Amazon and Amazon had to refund my money! Worst online experience ever! Do not trust this bookstore!

Ty
Review №6

I rented a book and returned it at the end of the semester. They charged my account for the entire value of a new book, plus the value of the original rental agreement. I spoke with the store manager over the phone and he insisted I had not returned my book! My next step was going to the store in person to dispute this problem. The manager repeatedly told me to calm down and was extremely defensive and unhelpful. I actually saw the very same textbook I rented and returned on a pile in the store and pointed it out to him. He brought the book over and even then he continued to deny that I had returned my book. I left the store in anger and I have been KICKED OUT OF THE STORE FOREVER!! Absolutely terrible service!!! I do not recommend this store to ANYONE, either online or in store! He refunded my money after calling me a child and telling me I need to learn to deal with problems better. UNBELIEVABLE!!!

Au
Review №7

I rented a Business Statistics course from this bookstore, and found out LATER THE SAME DAY THAT I RENTED THE BOOK that I no longer needed the book, just the access code for the StatLab that followed the course. I tried to return the book, but was told that, all sales are final, and the only way I would be able to return the book is if I dropped the class.This place is a joke, I wouldnt recommend this bookstore to ANYONE.

Information
7 Comments
3.5 Rating
  • Address:1610 S Broadway St, Pittsburg, KS 66762, United States
  • Site:http://pittsburg.textbookbrokers.com/
  • Phone:+1 620-231-6747
Categories
  • Book store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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