This place is perfect! Every grocery I need in one place, not to mention great customer service in all departments including the meat department and fair prices. I did have a small situation as far as getting cash back. They only allowed $100 Cash back per transaction. But the customer service provided to me was so great the cashiers on services figure out a way around policy. That kind of help to me is 110% above and beyond. For that special treatment to me. Im making this store my loyalty store. I wont have to go anywhere else for my grocery needs, I dont even have to stop at the bank. FYI if you sign up with there online program you get special offers and weekly discounts.
They have the best customer service, employees are helpful. The place is always packed but theres never any lines because the people at the front are that good. Also the restaurant side has really good food
When you walk into Cardenas you are greeted with the wonderful smell of Mexican food and cheery sound of Latin music. Everything is bright and clean. The cases full of great looking meat, cheese & seafood. The produce section has an offering of a good variety of fresh vegetables and fruit.
It’s a nice and clean grocery store. Well stocked. The issue is the meat isle and vegetable isles do not have signs in English. Everything is written in Spanish. I understand it’s a Mexican store but they don’t serve just the Hispanic community. It’s total discrimination against non Hispanic citizens. Are they saying only Hispanic people should visit the store? Why have a store in The United States if you can’t cater to everyone equally. I was disappointed. I am from another country to but I firmly believe things like this causes segregation in the community. They need to serve responsibly keeping everyone in the community in mind.They ask for feedback and provide a phone number to call but the point is do they really act on these reviews? Most workers speak Spanish only. I wonder what’s the hiring criteria. Are they purposely discriminating against people who don’t speak Spanish?
I always have a great experience when I shop here, sometimes the employees can be a little slow in heling in the bakery & meat market, but other than that Ive never had any problems.
Cardenas is a great place to visit to buy your necessities for the house thera are allt of things, like most of the things that you need your house, you can find easily in these store because cardenas is a big store that there millions of things that cardenas sells, like fruits, alcohol, ice crram, meat, bread, chicken, and amomg other things. I really recommend this place to go there to buy yoir necessities because you dont need to go other store to find your things that you are looking for, becuase you can only go to this store to find the things that you are looking for. Its a great place to buy what yoi are looking for. You should go visit soon this store if you have not gone yet. Also there are many offers on things that the store put to sale off, like you really going to love to buy in this store because you will soon to find that you are saving more momey that ever before buying products in these store. Thank you for visiting this store.
Very busy i like shopping here for the fresh food. But if im not shopping for meat cheese or bread i would not shop here due to the lines. Lines can be very overwhelming.
How can you improve or offer assistance when you dont understand your English speaking customers? I was asking a question, and neither the clerk or the security guard could understand me. I left in frustration. Since I have mobility issues, I didnt feel like searching for an employee that would understand. This is concerning, the security!
We were happy with what bought youhade what we need it thank you wellsee you soon god bless
This place is not only a place where you can get authentic Mexican food, and believe me, you wont be disappointed at there selections of everyday favorites. The food are always warm, and ready to be served to hard working people. They also have groceries and great selection of meat product. The cheese, oh the cheese, great cheese selection as well. Have a visit to this place with an open mind and hungry stomach. Have a nice day.
We enjoyed our lunch at Cardenas. My husband got a torts and I tried the birraramen (birria plus ramen noodles). The ramen noodles could have been cooked a bit before adding to the broth since they were quiet fully cooked. The pan dulce was fresh and there was a large selection!
Great store with so many great items to choose from.
I really like the hot food and juice bar here. Also, the staff is very friendly.
Great market! Their deli, seafood counter, tamales and prepared food counter sets them apart from your normal everyday grocery store. Nice folks and wonderful food!
Cardenas is a great Mexican market. Great selection of authentic Mexican products. Has excellent fresh fruits and vegetables for a fantastic price. The people that work there are friendly and helpful. I highly recommend this grocery store spirit
Went to LA cocina mexicana and the food looks like its been there all dayAll dry and the guacamole was brown. Complete turn off. No Bueno Cardenas markets. You can do better.
Hot food is really good and more
Made a mistake in giving them one star. This is by far the worst grocery store you can go to. From the workers to the Management. This place needs a complete overhaul. Ive been in here a few times now and I have yet to come out with any decent service. I can go on and on but Ill just stop at this if you have all day to stay in a grocery store then this might be the place for you.
I love guacamole and Pico de gallo.
Is a good place to shop but be wary of high prices been higher then most places for instance i bought a watermelon and end up paying 12 dollars when other places have a set price of 6 dollars.
Nice place to shop costumer service great
I have been to other Cardenas in a Different City and this store in Pittsburg California is not good. They have messy staff and the cashiers are rude and slow.I avoid going there at all cost please dont waste your time with this store.Super dirty not worth the visit. The owners need to get rid of the entire staff or else this store is going to go out of business soon. Buying meat from this store in Pittsburg California is like paying for your own infection it stinks so bad by the meat counter. Stay away
Went to buy stuff for posole. Also bought some food from the food court area and the lady helping us was rude. We bought an item that came in packaging that didnt close and when she seen us struggling to put the lid on just ignored our request for a new lid. Aside from that I really like this place.
Over 10 minutes waiting at deli. Nobody showed up.
Wonderful food great service I enjoy shopping there
Very good.
This time it was clean and everything in order! Kudos to Cardenas!
The lines to pay are to long, like 15 persons long and only to cashiers working. we have to talk to a supervisor and he open another line
YUMM tacos and great produce selection
I have shopped twice in this grocery store. The first time I bought fruit (raspberries, blueberries, and blackberries) the raspberries were moldy the very next morning..I went again yesterday and I bought fruit again. This time the blackberries were moldy and disgusting. So tired of spending my money on their food for it to be bad and a waste of money. Please do better with sorting and going through your fruits.
Good prices on Carne asada and seasoned chicken 🐔 😋
Best Mexican super market in the East Bay
Nice mexican food store. Well stocked and friendly service.
I dont understand next to me I live in Pacheco
All right, good customer service, fresh vegetables, good order on vegetables, easy to find what you need, good prices, very clean area.. Good job.
Besides lots of people in line there is tons of food to choose from. They make tortillas in house corn and flour. You can buy food from the deli and eat it there.
I do not recommend ordering cakes here. I paid and preordered 2 leche cakes to be picked up in a few days for birthdays. I came back with my receipts and they did not have my custom cake the first and the last time. They either did not make my cake or can’t find it. The first time I was given a refund. Today I had to take a cake that was on display. I don’t know how long the model cake was on display but it taste bad. I think the cake given to me was made several days ago. Cake was not fresh. I preordered 2 custom cakes and never got what I paid for. I was very disappointed. I will never order any cakes here anymore.If I want birthday cakes then I will go elsewhere. This is bad business.
Love you his place!
Bought a carnitas meal special. The workers in the hot food area didnt know about the carnitas special . I thought how you going to work here and not know the specials . Food was good . Services not to good . Train your employees to know the specials !!
One of my favorite places to shop. Great variety of Mexican food. Plus their hot food options are amazing!! Be prepared to wait in line, they will get to you and they do speak English and Spanish.
Very nice people working in there
Great store, nice selection/prices and wonderful staff.
Yummy half chicken and salads...
Love the food good quality and nice well respected
Looks safe and clean, lots of fresh stuff and good prices.
It was nice some good prices but I got a breakfast burrito and I wasnt very happy with it
Really decent prices an everything is fresh. Any meat, any cut, and not expensive Groceries, etc.
Great place. Very helpful staff. Fast service.
You better learnt spanish before you go there.
Horrible customer service, business needs to train and employ more employees. Will not go back
Lots of Mexican food and great variety!
Shop here frequently. Love the produce and fresh food at the cantina. However, I think they need to organize the department. I often wait too long to place an order. There is only one register and the wait time and lack of organization can get frustrating. Would eat there more often if not for that inconvenience 🤨
This supermarket has good selection of fruits, sometimes good deal as well. But the lots customers that go to this supermarket dont heed to the Civid-19 social distancing. Even though there are decals on the floor to go to the cashiers, most of these customers ignore them. The cashier didnt say anything to the customer behind us to stand on the decal and maintain 6 feet apart, unlike at Luckys supermarket we went the other days. Yes, the crews of Cardenas seem to need more training in regard to Civid-19 Countys order.
Friendly staff good service
This place has the worst service after 6:00pm according to my experience they need to hire more help
Good food always busy is a good thing
Came here on a Saturday. The place has a nice atmosphere.
My favorite market to buy meats and to get a quick bite.
Excellent prices on fresh produce and meat, significantly less expensive than most other grocery stores.
Cardenas has a fresh meat & seafood department, fresh produce Bakery, Fresh fruit drinks and cooked food and soups, fresh tortillas made every day.
First Star: Is the location neat? Yes. The floors are swept and the aisles seem neatly stocked.Second Star: Is the staff friendly? Not quite. The staff can be friendly, but you have to find them first. They all also seemed to be overworked or pulling double duty. Its difficult to provide service if they have no bandwidth.Third Star: Is the service prompt? No. Everything here moves at a glacial pace from the checkout counter to their lunch and juice counters.Fourth Star: Is the product/service satisfactory? No. Cardenas taking over seems to have precipitated a slow drop in quality all around.Fifth star: Is the price acceptable? No. Everything seems to be just a bit overpriced here. Its not worth it unless youre looking for a specialty produce or deli item.
Great store
Easy to find what I want.
Everyone is very friendly and totally bilingual.
Good super market
After seeing an employee in the bathroom Urinating and going back to work without washing his hands. Today its the last time I will shop there.
This store is known for over charging customers. Charging customer for products they didnt buy. We didnt notice it until we were home. We decided to go back and get a refund and the same cashier pretended not to remember after only 15 minutes. This is unacceptable! Management did nothing. Customer Service is terrible. Worst experience ever. Do not shop here.
It is always very clean and organized.
I like to buy the avocado dipThe Centroamerican Sour CreamFrench breadHorchata
The line to pay were too long, 15 minutes waiting time. No manager to take responsibility and add 2 or 3 cashiers?
Great variety and excellent service. Cafe burritos were mediocre, with bland sauces. Good bakery.
The prices are ok. But always long lines. On busy day or when they have their promotions they should have more cashier.
This place is always busy, I like this store but it would be nice if they have more cashiers open
Had only 4 lanes open. Lines where all the way 2 the back of the store. Worst cooked food (beans n rice) EVER!!!
Awesome wish they had more of these out here
Great produce selection, and very good service. I would shop here again.
I prefer Cardenas market to buy fresh vegetables and fruit and some meat.
I wanted a burrito but theres no cash register at that part of the taqueria so I had to stand in a long line at the prepared food section just to order the single item. On top of that an employee cut in front of me and I had to wait for her to show the food discount card. The burrito, however, was fine. It was large and juicy and nicely spiced.
Great Hispanic food market with everything you need from an extensive butcher department and incredible spices selection. Dont get me started on the Bakery items there are so many choices best part is the pricing was great too!
A little pricey
If your looking for good quality food go elsewhere. This is not the place for you. Their hot food line is a joke manager and employees both need to be coached. This place has some definite health concern issues that need to be addressed. Also, Young female at the hot food section around 1 during peek hours is very rude and unprofessional. Will not be coming here anymore.
I went in with my wife and kids to eat some tamales the other day because we use to like their tamales and the cashier in the deli charged us the wrong price because my wife added salsa and onions to her tamales and the girl charged us more when she shouldnt have either way i paid and we sat down and started to eat and as soon as we bit our tamales we noticed that they were sour and had a bad smell to them they were not good anymore so we got a refund and got out it was disgusting. On the other hand bakery and meat looked good.
Food at their food counter was cold. The champurrado was barely warm. They also have potato salad in plastic containers over ice but the containers warm to touch. Will NOT return to that store
Never had bad experience, everyone is friendly. The food is great, love their cakes and pan dulce 😃 their meat is always fresh! Best mexican store in Pittsburg!
I love the tres leches cakes
Pricey except produce but usually in and out service
Some of the employees in taqueria are are rude. They need to acknowledge customers that the kitchen is closed instead completely ignoring the customer. Woman clearly saw me in line and just passed by me. So another employee finally told me the kitchen was closed.
Excellent service from Naomi and Liliana very profecional.
This place has a great selection of choices, on the other hand the cashiers and some of the workers there has a bad attitude toward black shoppers. See I come from Lafayette where all the rich people live and work in Marin County. I come out of my way to shop here because its cheap to buy food here in that case Ill take my money elsewhere.
I hated this place. There were no carts and the lady brought us cart full of beans. There were beers splattered all over the cart. When I walked in it smelt weird. I recommend to just go to Las Montana’s.
Very slow to check out every time
Good prices. Receiving Area open at 5:00am.
Great place to get what you need
Because it all real food i love this place for shoping i enjoy the real smell of food i recommand always to my friends.......