COVID UPDATE!! PRICE INCREASE $5 more for a large pizza compared to THEIR website menu! Arrived to order... man comes out with mask on and a man-bun... said we can order online thats the easiest way... I said I wanted to look at the menu and order in person... man-bun handed me an menu... the new printed today menu.... thats where we saw the price increase... poor customer service! We drove to Epson...
Great pizza! Unfortunately still closed dining room due to COVID-19
We havent ordered anything from Jacks that we havent liked. The pizza, calzones and subs have all been delicious. The twisted taco salad was made with fresh quality ingredients and is my new go-to (I highly recommend you try it)! The staff was prompt, courteous and Covid-19 friendly....they bring your food right out to your vehicle. Online ordering is hassle free and easy to navigate 👍🏻
Great food with reasonable pricing. They bring your food right out to your car as well. You can order ahead online and they and they are always on time. They send you a text to let you know when your food has 7 to 10 minutes left to cook and also when its done. Since moving to town a year ago my family orders there regularly and never once have I had a messed up order, been charged incorrectly, or a bad experience in general.
My family loves Jacks Pizza not only because of the great food but because of the fact Its not just your average pizza shop! We focus on making sure everyone has room to grow as well as we also help out with offering great resources that anyone can turn to. Jacks has so many development projects that offer great benefits and have personally helped me out so much. Our team is here for support for all team members with making sure we all feel heard! I love #TeamJacks
Delicious pizza, lots of topping options, super nice staff, brought everything right out to me, wore a mask the whole time. We also got ice cream cookie sandwiches, which were awesome!
Excellent cheese and veggie pizza and I love the service! Keep up the good work guys!
You say youre an employee run business, but yet you lower your workers wages if they have to call out of work? Thats literally the most illegal thing Ive ever heard, you cant fluctuate someones pay, especially below minimum wage. This is a poorly run business
The food is pretty good. But they dont even answer the phone 80% of the time if its within closing hour and if you do get through they wont make food. If you say open till 8 then be open till 8
Good food good service good prices
10/10 recommend. Great food and quick service, plus it’s 5 mins away so really can’t go wrong.
Wont go back. Have to order by phone or Internet. Lady walks out to hand me menu flyer, but standing right there in front of me, refused to take my order. Called in to make order, sat on hold 10 minutes. Was told they didnt have meatballs for a meatball sub because they had a worker shortage. Had to get new order. Called back in, on hold for 10 minutes, started new order and was told they didnt have cold subs because of a worker shortage. They couldnt tell me that when I tried to order the first sub? Really??!! Had pizza from there the day before. Ordered Xtra cheese. Didnt come with extra cheese. Wasnt even a good tasting pizza for as pricey as it was. Nope!! Wont go back!!
I prefer this place a lot. there is a special spirit. The meals are great. the service is powerful and the team is courteous. The pay is decent. I highly recommend.
Always a great place to get food to go. Some of the best pizza around. Good selection and fast service.AAA+
Feel like this note your typical pizzas joint. Pitas are by far my favorite, but havent had anything I didnt like. Wait can be a bit long but so worth it in the end.
Best Pizza place in Nhas a ranch hater the chicken bacon ranch is goodbut meat lovers is the way to go
Treats their workers terribly, insanely hypocritical. Pizza is okay, however due to their abuse of their workers I cant recommend going here. (Edit) please dont lie to my face, if you think Im wrong then please read through all the other low rated comments further cementing my review. Dont report a comment for being the truth, google wont do anything.
Dissapointed the last 3 orders have been messed up. They promise to make it right but never do.
This place has some of the best pizza I have ever had 10/10
Neat little place with above average food, the meatball sub is excellent, the pizza looked really good, steak sandwiches as well, its more of a take out place than a sit down, but they do have tables if you choose to dine in, the staff is very attentive and friendly, and seem to go out of thier way to be helpful, if youre hungry and in the area, definitely give it a try, you wont be disappointed.I have to amend my review.. I went back and got another sub, and it was very underfilled, I got a steak and cheese and there was literally no cheese.. And a minimal amount of steak, I basically paid for steak flavored bread.. I have to withdraw my recommendation.
Always super friendly, great prices and selection. My go to!
The wait time was minimal, and the pizza was some of the best Ive ever had!
Great pizza! Nice folks
Love our local pizza place! Not only is the pizza great but this business cares about their people and our societies core values that seem deeply forgotten nowadays.
Love the curbside pick up
Weve been ordering from Jacks pizza for years and have never been disappointed. One of the best pizza places around! But dont be afraid to try some of the other items on the menu! The BLT in the home made pita pockets are amazing.
Fair price for the best pizza and sides around
I have always enjoyed my pizzas from here.
Amazing, best most delicious pizza around and they care about the community. I wouldnt go anywhere else!
Great food and good customer service
Best pizza hands down the sauce is good the cheese is amazing and the meats are amazing
Managers or whatever they call themselves love to get invasive with workers lives
They screw up my order everytime. This time they gave my order to someone else! How does this happen? They also have the audacity to ask for a tip. Love the owner but Im done. New pizza place in town, Ill give them a try.
Good pizza
Recently moved near by. On the 2 occasions we have gone to pick up food. Staff was friendly and the food was good
Dont advertise all sorts of foods an then decide what people can or cant buy during certain times. Last attempt here. Sick establishment. 🤙🏻👌🏻
Saw Jack’s on TV so decided to check it out - with Covid they watch and come out to your car when u pull up - got a menu and decided to take it home and order another day - tried calling 5 times on Sept 16 at different times to place an order for pick up phone rang and rang then it goes to a message stating mailbox is full - decided to drive over and they were busy bringing orders out to cars - stated to them about phone message and they said oh they r closed on Monday but people still leave message - I check again today to see if cleared out messages nope mailbox full - how r these people I see picking up food placing their orders???
The food we got from Jack’s was fantastic. The prices were reasonable and the curbside staff were professional. Will certainly be going back again. Great find.
Jack’s pizza really thinks their slick😐
Everything at Jack’s is good, but the jalapeño poppers are the best of all time no cap . Thank you jacks pizza
First time trying it. Nice change of pace. Well be back!
Usually pretty great. Google says closes at 8, called 8 mins ago, they answered and said sorry we are closed....not a great move for a small local business in these unprecedented times where small businesses are closing their doors for good.
I love it here! The staff is amazing, they really care about their workers, and the food is awesome!
So I ordered two orders of spicy fries and and ordered of onion rings . I called them back cause all three orders where under cooked and soggy . I got told there was nothing then can do . So I had to pay for food that was gross and soggy !!! Way to go jacks pizza glad to know you don’t care about your customers !!! You should have taken the order back and recooked some new ones !!! And made sure they where cooked right and not undercooked . Thanks for wasting my money !!!
I went in after a long day of work so hungry to find out they closed in 15 minutes. still with no issue at all they made my pizza as they have done before perfect. Great place to eat.
Food is great, but to wait an hour for a buffalo chicken sub is ridiculous.
Pizza was good and at a great price
Great food and they dont take all day preparing it
So, tonight is my third time eating at Jacks pizza in Pittsfield.. all three time the food was excellent. The first time, i had a steak Bomb, the second time, i had a Bacon cheeseburger, and tonight, I had their pizza. Their food has been excellent every time. Their staff is nice and friendly. So Jack get my recommendation. Whether your pass through Pittsfield or you live in the area, Jacks pizza is a must try. I guarantee you will love their food..
Putting aside the fact that they got rid of fried mushrooms (sadness)... Ive been ordering from Jacks for many years and for the most part Im always treated with respect and a smile. The pizza is pretty great if you prefer a more sugary sauce to a traditional salted sauce (which I do). Most recently I ordered the steak bomb sub and it was absolutely delicious! They didnt spare any expense when it came to loading it with all the amenities and for that I was very satisfied. I will definitely continue to eat here when my wallet allows it. :)
Jacks Pizza has recently going through a remodeling. This is the only place in Pittsfield, actually the only place in the immediate area, that you can get New York style pizza. Usually their Pizza is very good, but before they closed for remodeling I kept getting burnt pizza so I stopped going for a while. I went back after they reopened and guess what? My pizza was still on the burnt side! And when I am paying $15 for a pizza I dont want it to be burnt. Im guessing they had their oven set too high. Service is typical for when you have very young people working. They try to be friendly, I have to give them that. But they are too inexperienced in dealing with the public to give really really good service. Im sorry to say that Jacks Pizza, which used to be my favorite pizza place, is not some place I go to very often anymore. Their quality has gone way downhill. When someone is visiting me and they want pizza or subs I now recommend White Buffalo in Barnstead.
Great pizza glad I stopped in its been a while
I certainly enjoyed the dishes and service, excellent location next to my apartment. The cashiers are always welcoming. Will come visit again.
Loved the salads and the buffalo wings are always good!
Love this spot! All young kids working hard making the best local pizza! The dinners and subs are good too!
By far the best pizza&subs in Pittsfield!! I also love the chicken tenders!! I always get my food to go but only because I live right down the road, lol. Dining room is always clean and it looks AMAZING since the renovations were done!
We stopped here by chance and now we stop everytime we are in NH! Gluten free pizza is fantastic too!
Jacks is great, but I actually went to napa for brakes.
Worst food and they will not refund for their mistakes and its consistently that they make mistakes
Really good small town pizza joint.
Very good food here. The best in town by far. Including Gluten free pizza, and lots of vegetarian friendly dishes. But their chicken tenders are my favorite. Always fast, always hot. I just wish they delivered.
Amazing pizza and better customer service!
Great food and service. 2 slices (big slices) for lunch and a drink was super cheap. Advertise New York style. It was delicious
Nice staff good food reasonable price
Good food. Resumable price.
Great owner & hard worker
Good pizza
Nice, clean spot with a varied an interesting menu. Ingredients tasted fresh and the specialty pizzas had great combinations. Only thing is you have to order way before youre hungry. Seems like a lot of take out business, so even if they dont look busy, they are.
Very good pizza for local homemade, great variety of subs, staff very friendly. Owner is great.
Update:Dropped to 2 stars because the average time I am on hold has increased. Answer your phones and stop using hold.Food is decent, deserving of 4 stars, but the wait times are too long, hold time on the phone is also too long. I almost rated it a 2 because the staff isnt exactly cordial.UPDATE: Upon answering the phone, they automatically put you on hold. To test this, I stood on the front steps and called them. After putting me on hold, the girl behind the counter went back to talking to the guy behind the counter. I went in, and they were discussing evening plans.The staff seems nice(r) now when speaking to you. Before, they talked to you like you ruined their day, but now the tone is pleasant and sounds genuine. I might have to revamp and rerate them, if they can fix their phone hold issue and excessive hold times.
We have always had the best food at this place.
Excellent pizza, subs, and side dishes. Very good food at reasonable prices.
Ordered a small pepper cheese steak and asked for a pita bread that they make there. Because they didnt have any whole available they baked me one fresh! Great food, great service, and friendly carrying staff.
Manager treats workers like slaves
Awesome food, great staff. A really nice little dining room with some very neat decor.
My wife and I get food there all the time. We love it. Never had a bad meal
I love Jacks Pizza. My husband is obsessed with pizza so we try it everywhere we go. We have had pizza from every place in Concord and surrounding areas.Jacks has the best crust. Their fries are awesome and totally yummy They have the BEST prices. Staff is extremely friendly.
Best pizza in Pittsfield
Just tried it for the first time today and couldnt believe the price for a meat lovers. Just under 20 bucks! And it was really good too. Will absolutely be back.
Definitely my fave pizza. New York style perfection, consistently great, always delicious. been going here over a decade and will continue going in the future
Done with this place. No longer serve subs, only their dry pizza and fried food. Hope pizza Market buys them out
Varied menu. Lots of healthy food choices & the owner encourages young & old alike to pair up some unusual veggies for a change. Subs. Salads. The usual fried snacks. Pretty darned good wings.
Wonderful food, great atmosphere, nice people. :)
Absolute best pizza not only the right combination of sauce and cheese but the slices are giant! And love the deals they offer on certain days/times..its worth the drive from anywhere!
Great Pizza. Its what I expect from a take out pizza place (hence not Excellent Decor) AND it has great pizza. They support the community lots also. Highly recommended.
The Owner Jay was very outgoing and friendly and came to our table to talk to us and ask us if everything was ok. Best Pizza in NH..
Cheesecake bites not how they use to be
First time good pizza 🍕
Good food but HORRIBLE service and attitude. Had to go there 3 times to get our complete order. They are happy to charge you but cant be bothered to make sure your order is complete and then say it wasnt their fault they didnt check order???? Not sure how you can miss a large pizza and then the pita breads to go with the salads. Almost every time we have gone there in last year there is an issue...brown lettuce in salads, missing food.....enough is enough. And their attitude when you tell them how ridiculous it is to go there 3 times to complete the order just plain SUCKS! Ended up throwing away my cold and congealed steak and cheese subs and the 2 orders of usually yummy but cold fries. NEVER AGAIN WILL WE GO THERE! Other shops may have higher prices but they are genuinely sorry about mistakes and go out of their way to fix things and never say it was our fault they didnt have order complete the first, or second time..
Every sub Ive had has been perfectly made, the right amount of condiments perfect portions.
Sometimes their pizza has just the right amount of sauce and sometimes its just too much. It seems to me that they can not get a consistent pizza. Usually its pretty good though. Another downfall is the service and some of the employees you will see there. When ordering from THOP you go in there and they thank you for ordering with them and really let you know they appreciate you. Jacks kind of seem like youre a annoyance depending on the employee. They could learn a thing or two from eating at THOP.
Used to be great a couple of years agoNot so good now.
Normally good food and usually the best pizza in town. Would have rated higher but had an order messed up. Instead of fixing it(they gave me someone elses sub), the person on the phone refused to make me what I had ordered and offered a refund. So I had nothing to eat that night... thanks. Will never do business there again.
Had a great pie there..will for sure be ordering again!?
Good pizza & subs. Excellent chicken parmesan dinner. Great friendly and fast service.
I love coming to Jacks! They never skimp on pizza toppings, all the other foods on the menu are fresh and tasty, and staff is super friendly ❤
LOVE their pizza. Its huge and delicious
Jacks pizza and steak bombs...so delicious...you have to give a try...you wont be disappointed 😊
I usually go out of my way to get pizza here.