The worst facility on the planet let me take it a little further in the universe do not go there under any circumstances they are very incompetent they use mobile mechanics on your vehicles management moved around very little experience in customer service we had to move our vehicle after being there for a long. Of time to a reputable shop that was State Farm approved mind you Service King also is State Farm approved but technically it is an independent facility I was told.

Service King has fixed my car after an unfortunate 3 accidents but fortunately for me I went with The service King and my car was returned to me like brand new. They even washed it! Got to love the personal service they provide along with daily updates on how your car is coming along 😀

My contact (Juan) was informative, friendly, professional & stayed in regular contact with me via update texts & calls. SK performed collision damage repairs, my car looks like new again. Very pleased with the work done and I will be happy to refer family & friends. Thank you for a job well done!

Great all around experience, when I had an issue they resolved quickly and without questions. Was great interacting with these pros

I went there for body work after an accident. They made the whole process painless. I was amazed by how fast everything was performed. They will definitely be my body shop from now on

Repairs made by Service King after I was involved in a minor accident. Very happy with their service and professionalism. Delays in repairs due to issues with other parties insurance but Service King kept in constant contact with me throughout the process and did everything they could to get things expedited. Made the experience a little less painful.

Had a accident and I filed a claim with my insurance, I honestly thought it was going to be a long process, but My insurance called me a day later after my claim to have Service king pick up my car and take it to their shop since my car wasn’t drivable. The check in process did take a few days, but Service King called me to verify that my car was checked in and were beginning the process of fixing my car (My front bumper was heavily damaged along with my left headlight was completely gone). After the check in they called me to let me know they had ordered al the brand new parts and that they were installed already which I thought was quick, and that my car was in the painting process. That same day I get a call back saying my car was ready!!! Which was awesome I was stoked I had my car back finally!!! And they did an amazing job everything was perfect, could tell no flaws at all. Overall my car was gone for approximately a week and a Half. I definitely recommend Service King for sure!!!! Thanks again Guys

Service King’s really surpassed my expectations. My experience in the repair of my car was far better than with any other companies i have had the misfortune to deal with in the past. Juan was my case manager and his communication and attentiveness to my situation was top notch. After a headache of an accident and knowing that I then had to deal with insurance companies and repair shops it quickly dissipated after he made first contact and assured me he would handle the situation as if it was his own or better. I was kept in the loop as to the repairs made the parts needed and the timelines promised were Maintained and updated daily. Needless to say the end result was nothing less than promised. My vehicle came out as of it had just rolled out of the dealership like nothing had ever happened to it. I would definitely recommend Juan and his team who all put the hard work in to get me my car back quickly and looking like new. Thank you Service King team and Juan especially.

My car accident took place on May 29, 2020 and I had an appointment to take my car in on the following Monday. The service reps were very service oriented. They arranged with Enterprise for me to be picked up and taken to its location and when my car was ready, I simply left the rental at Service King.I was kept apprised as to the progress of the repair process and it was completed several days prior to the estimated completion date. I do not believe that the process could have gone any smoother than it did in my case.

Cherokee was rear ended and pushed into a car in front. Front and rear damage to the Jeep. Took it to Service King and it came back looking like a brand new car. They did a fantastic job, was ahead of schedule and very efficient and professional. I would highly recommend.

I took a rock in the hood and windshield of my new car. Service King in Placentia did an excellent job of fixing the dent and matching my red metallic paint on my vehicle and returned it to pristine condition. Great Customer Service and kept me updated on their progress.

Service King was amazing and I absolutely loved working with them. They have made this process of repairing my car easy and painless. I enjoyed receiving the texts with updates as they occurred. Made me feel confident that my car was being taken care of. I couldn’t imagine going anywhere else. I would HIGHLY recommend them.

Great experience. Very professional and did a fantastic job on the repair. Fernando is the man!!

I have tried several body shops over the years and Wills is definitely the best. Will was polite and helpful from the start. The work was completed quickly and the price was very reasonable. PLUS, the work included a complete interior and exterior cleaning. Now my car looks better than new! Highly recommend.

I can’t really comment on the quality of their work because I only came in for an estimate. Their customer service is amazing! The receptionist is very nice, polite, professional yet still very personable and a pleasure dealing with. The inspector that came out was very knowledgeable! He answered all my questions and not just about my car but he went out of his way to answer questions and explain how the process goes, what to expect and what to do from here. I left feeling less stressed because I was more informed to the steps of dealing with the other cars insurance and complying with everything! I’m new to the state and I was hit on the highway. I highly recommend this shop!

They gave me my car back with half a tank and it was full. They said everything would be done there in Fullerton screws where missing personal items where left in my car and under my hood..I have been having issue with my battery and they didnt need to be under my hood .. obviously they took a joy ride in my car and left my hydraulic air on.

Took my car in 3 days ago due to a collision, Juan estimated it would take roughly a week to two weeks due to the co vid circumstances (shortage in shipments) . Juan was very professional. Juan worked magic and was able to get my car done within 2 days. I am very happy with the outcome of my car and the service that I received at Service King Collision Placentia. 10/10

Service King was a very good experience, they are very professional, courteous and spot on with their communication with the customer to advise you of the progress of the work. I recommend them for the quality of their work and professionalism. Excellent company!

Juan our service guy was exceptional! He almost called me daily with updates on my vehicle. The work done was extensive and my car looks brand new. Very clean job.

Service King is a preferred collision repair center by All State. The staff was awesome, informative and they were always updating me on the status of my vehicle . The work completed tells the true story, this is a true professional repair collision center . Would highly recommend them !

Like a lot of business in this area,they dont seem to care about there customers or anything to do with them.

Was very pleased with the whole outcome I would definitely refer Service Kings collision to everyone I know Thank you service kings you guys were awsome.

I’ve had three cars fixed through them and wouldn’t take them any other place. Excellent place

Friendly and caring

I must say that Service King made me feel like royalty. From the mintue I came in Sam made me feel very comfortable to the point I knew my car was in good hands. I cant believe the heart he put in to my car. Thank you Sam for keeping your word you are the best.

This would be our second Yelp review on this company. The only way they responded to my husband was by him yelping and here we are again. Were in April 2019 and my car was brought in January 2019. As soon as we got it back we reported an issue which they wouldnt repair on my mirror. We had it fixed and paid out of pocket instead of through the insurance. Now about 3 and a half months later the bumper that they changed is coming apart of the left and right side. We called 4 days ago and was told Frankie would call us back (person who worked on my car) and still no call back. To top it off there is a squeeze come from the back of my car which was never there before. Hopefully this help review will prompt them to call. Otherwise the better Business bureau is my next step.

Everyone is very nice with the exception of Cory. I had to repeat myself over and over again. I ended up doing the leg work with my insurance company even though I was given one reference number for both the repairs and car rental. I later was assigned Frankie and he has been Wonderful. The Receptionist was also very nice and understanding from the moment I walked into the office.

So my daughters car went there (21st Insurance uses all of their locations) she was told on a Tuesday it could be done Friday but most likely Monday. Monday afternoon she calls and is told it would be done by the end of the day. Nope! Its being painted. Tuesday morning she calls again and now it hasnt even gone to get painted yet. 😐 Shes then told itll be done Tuesday afternoon. Nope again! 😑 Tuesday afternoon they tell her itll be done between 2-3 Wednesday. I called Wednesday afternoon and Mario said since he was off a couple of days no one picked up his workload. Thats ridiculous! Its 5:45pm on Wednesday and she still doesnt have it back. For all the inconvenience they polished the passenger side headlight to match the new one on the drivers side. They also washed it and offered a rental....to a 21 year old.Im not happy!

Always great service. I always go to service king for any body work.

Hugo is a superstar when it comes to customer service! I came for an estimate and he said it could be fixed in 20 minutes. It turned out beautifully. Instead of leaving work twice, once for the estimate and and again for the service appointment, I only missed an hour of work and was done with the whole thing in less than an hour.

Everything went very smoothly!!Best car wash ever!

Great great service it’s was done on time Vanessa and Fernando always keep me updated about anything and everything and they did help me on everything they could

The staff were kind and attentive. I did not end up getting my repairs done here but the person that referred me was very pleased with their work.

Great customer service.

WAITING ON THE PHONE IS HORRENDOUS, I CALLED ALL DAY FOR TWO DAYS FINALLY GOT THROUGH, BUT BETH WAS WITH A CUSOTMER, AND PROMISED TO CALL ME BACK, NEVER DID, SO I FINALLY GOT THROUGH TO THE COLLISION DEPT. WHO THEN TRANSFERRED ME OVER TO THE SAME WAITING MUSIC. I WILL BE CALLING MY INSURANCE TO FIND ANOTHER, AUTO BODY SHOP, SINCE NO ONE CAN ANSWER THE PHONE!

Really unprofessional work status.At June, I drop my car under F. Insurance and they fixed (replaced) my cars passenger door under normal processing time (2.5 weeks)After 1 week later, window molding (bottom area) was lifted because inside holder was broken (they installed wrong way) and back side of door molding made gap because they didnt put enough glue/holder. So, I have to drop it again. Even, this time, I have to visit & call 2-3 times.1 Month later, I found out they miss rubber band ( to protect door open/close). So, I asked them to put it back and they said they got order / need to wait 2-3 days to get part. But, they didnt call me back.So, 1 week later, I call them again and hear about they dont have a record.....What is going on here ?????I am really disappointed about their service quality & professional work. I will definitely not recommend this place to anyone.

Love the service.

If you need any body and/or paint go see Marvin at Service King. I can’t say enough about their service and work. Great job!

Wonderful service, great communication. They also honor their warranties, as they easily replaced a foglight cover that fell off from one of their repairs for free, no questions asked. Be prepared, they only accept payments by cards. Highly recommended for drivers in the OC insured by AllState

We were here, unfortunately twice within a few months for bodywork.They did a great job, and delivered on their promises.

My name is Aleina Nunez, I must let you know how happy and greatful im with Service king. theres so much I can say about my whole experience. But the customer service the love and care and the attention and honesty and concern of SAM he is just a king him self so profesional, he cares he sees your wants and needs and takes care of you to the fullest .gives himself 100% there will be never enough thank you to you SAM and service king .... with respect and all my appreciation. AleinaP.S. I HIGHLY RECOMENDED!!!!! AND TRUST ME YOU WILL BE PLEASE AND HAPPY AND VERY GREATFUL..... ONE MORE THING THANK YOU AGAIN AND AGAIN AND AGAIN SAM :)

I was told this was one of the best places for body shop.. But Very bad service lady at front desk ignorme and I waited for 35 mins for someone to get an stimate but all this person wanted was for me to live the car there I ask him who can I call for a rental car, his answer, thats not my problem are you leaving your car yes or no!?. I just walk away... very bad service. Very bad attitud from employees at this place.

Super thorough & friendly. Nice combo!

Frankie: service adviser .,exelent Employee represent service king from the first day attend me whit class,profecionalism, update on the repair process, hig quality of job,ect.Corporate please keep this type Employee. Sinceraly: J.PACHECO. I was there 2 months ago the manager refused take my wife Vehicle for repair said is less than 600 dls and is recomended by Allstate Insurance I reported to Allstate they maybe like big jobs$$$$$$$$.?????

I, checked in my car on tuesday,6/13/17, every time I call in, they keep extending the date it will be done. I just called in today 6/22/17, and the I spoke to a guy seem pissed off, because I was, but customer is always right when they chew out the place that cant get there act together and be rude to customers. Never will i come to this place again, it is a joke. They take forever to get a job done. Still not done.

Car looks great

I just picked up my car and i need to go somewhere else to fix it .

Its fine but needs a receptionist.Bilingue.y ceria perfect place.

Well