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Pacific Coast Iron
520 Truck St, Placerville, CA 95667, United States
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Pacific Coast Iron

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Br
Review №1

We needed a larger excavator to comeBreak up rock at our home in El Dorado Hills for a pool. The pool company we used couldn’t locate a piece of a equipment but we dug deep and found Pacific Coast Iron. PCI had an 85g ready to go with a hammer attachment. It showed up installed and ready to go by the end of day ready for start the next day. The machine was 10X nicer than the pool companies. It looks brand new. Everything was just really high quality stuff. You can tell these guys have the best of the best. Thanks PCI. You guys seriously saved the day. If you’re looking for the nicest equipment out there, consider PCI for sure.

Lu
Review №2

I needed to purchase a compact track loader and a few forestry attachments. Called around to every place within 5 hours, looked on line, couldnt seem to find a salesperson that could find what I was looking for. Adam at Pacific Coast Iron hooked me up with a great John Deere 333g, a forestry mulcher, a bucket, some forks, and a grapple for a good price. Looking forward to a great working relationship.Pacific Coast Iron has a nice equipment yard and shop, in house service, and was responsive during the sale process. Will update review with insight into service as I enjoy and maintain my equipment!Thanks, Pacific Coast Iron, yall rock ☀️⚡♥️

As
Review №3

I work for a Constructon company that uses pacific coast iron for a lot of their equipment rentals. I just really like working with them. Their office is great with their billing and very reasonable. Even when their first are billing discrepancies their AR staff is always friendly and easy to work with. We also purchased a couple machines from them and my boss was super impressed by the overall condition and maintenance. Its just really nice to do business with a family run company that knows what they are doing. Your business actually means something to these guys and they show it

ti
Review №4

Although Im not personally a customer of Pacific Coast, I have personally witnessed them sell a piece of equipment. It has now been a month, they still have not delivered and are giving every excuse as to why. This is poor business and they should be ashamed for taking the mans money and not delivering the goods.

Do
Review №5

This service really cut down the time on the project at hand, the staff is very friendly. The equipment shows up on time and in great working order. This is the place for renting or servicing equipment.

Sh
Review №6

We rented a skid steer from Pacific Coast Iron and the entire process was easy! The rental manager and staff were very accommodating! Will be renting from them again!

Pa
Review №7

I have no idea how anyone would every give these guys a bad review. Awesome people! Super knowledgeable and problem solvers. We have purchased 3 machines from PCI and every unit was in great shape and freshly serviced. The sales manager Adam made us feel very comfortable despite not being able to view the equipment in person. Everything we have rented from PCI was extremely nice and modern. We mostly do gas station maintenance work so being prompt during an emergency call is essential for us. PCI always made sure to deliver our rentals in accordance with our schedule. They also super understanding even though we didnt pay our rentals bills on time every month. More than I can say for the big rental companies! We will continue to do business with them for years to come.

Ro
Review №8

Recently won a contract for fire cleanup and needed a variety of equipment to get the job done. Thankfully I came across Adam and his crew at PCI and they took care of us immediately. We rented a couple pieces of equipment and a water wagon, all in great shape. Our operators now are always insisting coming here because the equipment we got was almost brand new. Thanks again for all the help with our job on such a short notice, you guys rock!

Wi
Review №9

I just rented a d4 dozer,and it was in perfect condition,and ran with absolutely no problems.. The staff is amazing and helped me without issue.. Everyone was friendly. The delivery guy,Dave, was a pleasure . all around a nice experience and I will be using them again here real soon.Thanks.

Pa
Review №10

We own a small General Engineering business in Northern California. We rent the majority of our equipment because it is so expensive to own. We recently were referred to PCI from a local friend in the construction field. Our rental manager Adam was awesome! His industry knowledge vastly exceeded most of the other rental reps we have dealt with in the industry. He was very professional and prompt on returning phone calls. Pacific Coast Irons fleet of equipment was exceptionally well maintained. This probably was our luck but almost every unit we rented from them was almost new! Their service technicians were also really easy to deal with. The office staff was pleasant and professional. All of the employees really seem to enjoy working there. They even dealt with our stupid questions like “How do I switch the controls”? lol Id much rather give my business to a smaller company that gives top notch service over a huge corporation any day!

Ch
Review №11

I called Pacific Coast Iron and had Cecil the service manager assist me after being told about him through a friend. He is overall very knowledgeable and hospitable, Cecil was able to help me understand which machine was needed for the job I was wanting to do.Overall I would reccomend PCI if you are looking to rent or purchase equipment I was very pleased with how everything went.

Iv
Review №12

My Husband just got his contractors license and got tired of spending a ton of money on rentals. I found Pacific Coast Iron on Craigslist. I called and immediately got through to Adam in sales. I picked his brain on possible financing options, different models, attachments, etc. He had a straight answer for everything. The greatest part is he didnt try to get me to spend more money on something we didnt need. I ended up deciding on a Deere skid steer. PCI went through and serviced everything and delivered the unit for free. I had a bunch more questions even after the sale and adam always got back to me right away. I was blown away the level of professionalism and customer service. We will continue to come back to pacific coast iron for all of our equipment needs!

Sa
Review №13

Me and my husband needed to rent some equipment that we did not own, and after contacting multiple companies our choice ended up being PCI. Ill have to say we both were highly satisfied with the entire process, Adam helped us through everystep and we got what we needed at a great price.

Ma
Review №14

I just want to leave a review for PCI because quite honestly working with them is like working with a extension of my own team. I own a fairly large commercial dairy farm and while we have our own equipment we dont have it all. Thats where PCI comes in. No matter what time of day it is, someone always gets back with me in a timely manner. PCIs team is exceptional and actually care about their customers. I also would like to mention their service manager in particular, Cecil is great! Anytime a rental goes down he has a tech out that same day. Rental support is huge in our agricultural operation. So if you are renting or buying any equipment PCI is the place for quality equipment and service.

Ch
Review №15

Adam the owner attempted to charge our credit card more than twice the agreed amount. He attempted to charge our credit card close to $3600.00 after we confirmed with him in writing via texts less than 10 minutes earlier that he would be charging our card $1,650.00 or thereabouts. When we called him he said and I quote, “read the fine print in the contract, I can charge you whatever I want to”. Again, I reiterate we confirmed with him via text about the amount he would be charging our card, he then attempted to charge our credit card more than twice the agreed and texted amount. Adam is dishonest and can’t be trusted with credit card information. DO NOT GIVE HIM YOUR CREDIT CARD NUMBER, HE WILL CHARGE WHATEVER HE WANTS. HE IS KNOWN IN THESE PARTS AS A FRAUDSTER.******STAY AWAY FROM ADAM AND PACIFIC COAST IRON*******

Ja
Review №16

Very disappointed. Bought a 225 Deere excavator on auctiontime with 4901 hours from PCI. Payment was made day after the auction. Was told that it couldnt be pickup up because they were making some repairs to the machine. Asking for shop tickets and pictures of the repairs being made with no response. 4weeks gone by. Was told unit was picked up but truck (from California) truck problem in Idaho 2 weeks. Final week machine is picked up by another truck and delivered with 5064 hrs. Truck driver from Wyoming great guy informed me that he picked it up in Oregon and was told not to tell me that he picked the unit up from a work site that was renting my machine. And then Adam informed me that was just the way they do business and I was just out the hrs. So much for business ethics.

Br
Review №17

The whole team at Pacific Coast Iron is great, from beginning to end, the buying process is very simple. Adam and his staff will find any machine you need to get the job done. Whether they have it in stock or need to have it shipped from anywhere in the world, they will get it done. Thanks again guys for all your help!

Je
Review №18

Adam and his team have been great with helping me find the right equipment. They were very professional and helped me out tremendously on finding exactly what I needed, a skid steer. They saved me a lot of time and money. I couldnt be happier with Pacific Coast Iron.

Ro
Review №19

If I could give more stars I would. These guys have really nice well maintained rental equipment. Their rates are fair, the staff is professional, and their service is incredible. I became acquainted with PCI through a backhoe I purchased from them back in 2017. Adam my sales rep called me back every single time and answered all my lengthy questions. The machine showed up exactly the way he described. (I didnt even look at the unit prior to buying) After about a week into running the unit I noticed an oil leak. I called Adam and he had a service tech onsite the next day to fix it. I was very impressed. We started renting quite a few machines from PCI shortly after. All of their equipment is well maintained, clean and modern. If there is a problem they always have someone on the job within 24 hrs. If they cant fix on site they replace the rental immediately. It has been a while since I have seen service like this. If you want great customer service and to feel like your business actually matters I would highly recommend PCI. I will continue to rent and buy from these guys for years to come.

Mi
Review №20

STOP!!!!! HANDS DOWN THE WORST CUSTOMER SERVICE AROUND... SPENT 5K ON HAVING CLUTCH DONE ON D3 TO FIND THREE MONTHS LATER CLUTCH IS OUT SAME PROBLEM.. TELLS ME THERES GONNA BE MORE COST FOR REPAIR AND HASNT EVEN LOOKED AT MACHINE, TOLD ME THEY DID THE JOB TO CHEAP WHEN I TOLD THEM TO FIX ANYTHING IN THIS AREA NO MATTER THE COST NOW THEY SAY THERE IS NO WARRANTY ON REPAIRS AND IT WAS MY FAULT IT BROKE AGAIN TAKING TO CAT TO HAVE JOB DONE RIGHT!!! DONT TRUST THESE GUYS!!!

Information
36 Photos
20 Comments
3.9 Rating
  • Address:520 Truck St, Placerville, CA 95667, United States
  • Site:http://pciheavyequipment.com/
  • Phone:+1 916-933-6050
Categories
  • Hydraulic equipment supplier
  • Diesel engine repair service
  • Equipment rental agency
  • Farm equipment repair service
  • Construction equipment supplier
  • Hydraulic repair service
  • Tractor repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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