***Only place I will go for all of my firearm needs*** They tell it to you straight, they are happy to answer questions, they are a great staff, they offer great deals, they have some ammo, they have everything you could ever need. Purchased my AR here and I couldn’t have been happier. Even got a box discounted with the purchase. These guys are truly… GUNMASTERS! Thanks for treating me well!
I highly recommend this store. I talked to David. He is simply passionate about his job. I could listen to him talk about guns for the whole day, very knowledgeable. He explained and demonstrated not only how things work but why. His explanations included bits of history, anatomy, law®ulations, and of course physics. I asked him all kinds of questions for about two hours or more, and that day I left without buying anything. I did not feel uncomfortable at all. I did my research- compared prices and brands, returned about a week later because this place is best. Thank you for great customer service.
Didn’t know they were even there, went in on a Saturday and meet the crew and wow! Great guys with an exceptional service. Hooked me up with ammo and some awesome gun smithing! Will be a customer from here on out
Stopped by just to look around and walked out with a shotgun. Great selection of firearms and the staff was awesome. I highly recommend if youre in the area.
Great bunch of guys. Deep information, very helpful and simply…no attitude. A rookie like me needs experts like this that make me feel welcome in the gun community. That breeds loyalty.
Great customer service, best price and very quick! I started my first AR build but decided to have a gun smith complete the upper for me, they had it done the same day, looked great and no problems with it when I took it to the range, great customer service and gave me a lot of useful information. They also had a large selection of parts and firearms so I’ll be returning soon!
Great local shop with an ever changing assortment of new and used firearms and accessories. Customers are treated like family.
Beat service I ever haveGet my scope mount perfectly and learn a lot knowledge
Searched online when in the area for a gunsmith. These guys came up. Im elated to have found them to add a red dot to my EDC. They did it on site, no questions asked. Not only that they were passionate about helping which makes all the difference. They even altered my kydex to fit the new optic. I will drive out my way to receive this service any day.
I called Gun Master to find out if they would take a look at my Shot Gun, gave them a description of my issue. They ask me to bring the gun to the store, so I stopped by on my way to work They took a look at my weapon and fixed the problem at no charge. Customer for life.
Great service, great price and friendly staff. They are willing to help you with any questions
Good prices on good gunsmith work. $15 labor to upgrade Sig P365 trigger.
This is my go to shop. Everybody here has their own personality and specialties. If they have what youre looking for great, if they dont ask and they may be able to point you in the right direction. Prices are fair, staff is great, and I always look forward to visiting and buying from this shop.
I need to correct my review. Gunmaster is a nice place. older style setup. which I liked. But they were literally out of pretty much everything. Guns and Ammo wise. Somethings they still had. such as accessories. but that was a few weeks back. so, I need to go back and check on them again. Ive read other reviews that appeared to be good.
Great customer service and staff. Would highly recommend thank you.
Excellent! From the staff, value of my trade in and available inventory even during these high demand times. Got exactly what I was looking for and it was the best price. I scoured the internet, went to some bigger name firearm retailers, and went to a gun show and Gunmasters prices were better than everyone else’s. I purposely asked the rep a lot of questions to see how patient he would be. He was very informative and didn’t just try to sell me something. Accessories are reasonably priced too, got a few upgrades to the firearm. Also, my trade in was very fair on value which was important. Cant say enough good things about this place and I shop around when I’m looking for firearms
Excellent! From the staff, value of my trade in and available inventory even during these high demand times. Got exactly what I was looking for and it was the best price. I scoured the internet, went to some bigger name firearm retailers, and went to a gun show and Gunmasters prices were better than everyone else’s. I purposely asked the rep a lot of questions to see how patient he would be. He was very informative and didn’t just try to sell me something. Accessories are reasonably priced too, got a few upgrades to the firearm. Also, my trade in was very fair on value which was important. Cant say enough good things about this place and I shop around when I’m looking for firearms.
This place has improved a lot in the past couple of years. I used to walk in as a 30something guy, and was basically treated as an inconvenience by the old Elmer Fudds behind the gun counter. The had very little in the way of parts/accessories for modern firearms, and their prices were....hardly competitive. Ive noticed that things have changed a lot lately. Younger, more friendly/engaging employees, a whole wall of AR/Glock components, and seemingly more reasonable prices as well. I wrote off Gunmaster several years ago, but I think theyre back in my rotation of places to stop into now.
Super helpful and knowledgeable staff. Friendly and cooperative. I watched them interact with other customers as well. Its obvious that they have many regular customers who trust their guidance - that doesnt happen unless you really know your craft service customers properly.. Great experience for me.
Great place and knowledgeable and helpful staff with good prices
Awesome! Had me in and out of the store within minutes. (Ar 15 Work). Thanks to the young gentleman with glass!
Phone does not work? No answer.......drove up here and nothing in the store. Zero Ammo, and only a handful of other items. Fyi....
They fixed me up quick I needed help fixing up my rifle and they got me right fast and superior gun care was going to over charge me for a quick fix
Ive been coming here since I was old enough to purchase a firearm! These guys have always answered my 100 questions, walked me through every aspect of the process, pointed me towards local gun ranges, and have been thoroughly helpful in every way. When I ask to look at a gun Im thinking about purchasing for the 5th time that week, they still entertain me. I cant recommend this shop enough - I dont like going anywhere else.
By far the Best gun shop in North Texas, very knowledgeable and super friendly staff. I have purchased several guns here and sold a few. These guy’s are the best. Fair, Honest, friendly, knowledgeable service. Lots of first hand enjoyable stories.
I was referred to this establishment by an other firearms dealer in The Colony and was told they might have might have what I was looking for. When I called I was greeted with very knowledgeable employees and the news of them having exactly what I was looking for!!! I live over half an hour away from this business, but rest assured I would recommend very highly and would say it is worth the drive.
Resonly purchase AR pistol from gun show . Went to the range it had a feeder problem . Did my research an immediately came across this place . They had great customer service . Was very well knowledgeable about guns they did a diagnoses in the back with live rounds an easily depicted the problem .Recommended the parts to purchase due to shortage (covid) and went back; the problem was no more . Overall 5/5 for me .
Always taking care of here & the money spent here is worth the quality. Very courteous staff. All my firearms are well managed by these gentlemen. My go to local gunsmith!
Very knowledgeable and friendly staff. This is absolutely my go to shop in the dfw area. Especially for reloading components.They Have not raised prices one cent through either of the current crisis that have created a lot of panic buying/hoarding. These guys have been hammered with customers lately so please give em a break if they dont roll out the red carpet for every customer that walks through the door.
Barely any inventory in handguns, rifles or ammo. I understand the ammo shortage, but theyre out of everything. Customer service is sub par as well.
After going to 2 other stores looking for primers a customer at A competitors store told me to check out Gunmaster. I left immediately and drove to the location as they were closing up. Same guy unlocked the door for me and let me get the primers I needed and did it with a smile on his face. Was blown away. I promise to never come by again so close to closing but I will def be going back. I thank you and your employees for such a great experience.
Super helpful and informative. I really appreciate the time on the phone explaining my option with and 8 Gauge shotgun!!! Great referral and very helpful!!!!!
Wonderful gun shop with friendly staff. Had a good experience buying my first rifle with Ryan. Will be coming back for more.
Very knowledgeable and willing to educate. We were with their onsite gunsmith for better than 20 minutes and he was able to explain everything to us. Wonderful service, plus Wells next door. Practically a one-stop-shop with this pair of businesses!
I like this place. They don’t price gouge and have a great selection of ammo and weapons to choose from
These guys have always been very helpful and have the best selection of Dillon reloading equipment and parts in the metroplex.
I needed to pick up some new parts recently and the people working here were great. They took time to answer all of my question and even talk to me about some future projects. Their prices are competitive even with online stores.
These Men know theyre stuff nearly all of my Gear was bought here I am considered a regular an itll forever be my Go to for anything firearm related.😉
Poor customer service! Arms folded, asked where some 9mm ammo was located at. Instead of showing us. He said “ you see my finger”. Please do better.
Had a great day with my son here today great staff and great customer service
Came in for 9mm ammo and wasn’t even acknowledged. Took a while to find the ammo and prices were above market value despite other reviews saying different. Customer service is way below average and I don’t think I will be coming back. Such a shame. I really wanted to help out this local business but I guess they don’t deserve it.
Recently bought a gun there, and nice customer service. Smooth transaction as well. Went in a few weeks later to ask them their thoughts of some of the gun ranges in the area, and greatly appreciated the time they took in giving me their thoughts, opinions, and experiences that they have had at the various ranges. Really appreciated the friendly help.
Long time customer...recently used Bullet Trap for a long gun transfer and all went as anticipated. Brian and Cody were extremely helpful and timely. The service was so good that I am considering renewing my membership.Thanks again guys yall were fun and knowledgeable.
I went in for a minor gunpowder purchase and the staff was helpful and knowledgeable.
I was sent here by a friend to look at their selection of scopes. I spoke to Mike ( i think thats his name) An hour later I new everything there was about the different options on different scopes and different makers. very knowledgeable and helpful.I returned twice since then and both times received great service and quality information. After every visit I leave with way more knowledge than I intended to get. I trust the information I have been given and will continue to do business with them.One other thing I noticed about their pricing. It is in line or better than most the big we have everything from boats to bullets store. This is great since I can not ever find knowledge in one of those type stores.Great pricing, friendly employees, no pressure to buy= my business every time.
These folks really came to the rescue! I needed help getting some gunsmithing done on a firearm. They went the extra mile and really got the job done. While I waited, I chatted with their super friendly staff and also looked over their ample stock. Ended up getting a spare magazine for the pistol they repaired for me. Now I am good to go to the range. Thanks, Gunmaster!
Impressive Selection of parts and accessories. Lots of AR gear. I wish I wouldnt have wasted time with ordering online when all the stuff I wanted was conveniently located in one spot with professionals to help make selections. The staff were very helpful and didnt make me feel guilty for asking lots of questions or holding several guns.
Absolutely perfect!I visited here recently just to see what they had, I thought Id stay maybe twenty minutes. Well, after two hours of absolute great assistance by both David and Mike as well as some of the most friendly guests in the store Im hooked.If youre looking for a local shop that is all about helping you and guiding you this is your place. They have earned my business for a very long time.
Great place and knowledgeable staff. Im super sensitive about my guns and gunsmithing, so I took my Glock slide there to change the sights and they really did a great job. Took my gun to range and immediately noticed the perfect result. Definitely going back there.
They have a friendly staff, a good, helpful & friendly young gunsmith. I had the factory sights removed & night sights installed on two of my S.A. .45s & he did both guns in less than 30 minutes while I waited & his labor cost was half of what 4 other local shops quoted me. Very happy with my experience there. I now have a good, reliable & friendly gunsmith. The TruGlo night sights that I bought there were also cheaper than I could find on the web.
The people there really want to help you
This would be my favorite gun store. The selection is large and the prices are great. Not just for guns, but anything else you might need. The staff is friendly and helpful. Very honest too, if they think you can get something somewhere else better theyll tell you.
One of the best gun shops in the Dallas area, period ! Very fair and great to deal with !
Brian is extremely knowledgeable and always takes care of me.
Great place. Lots of products and friendly atmosphere. The desk people seems to know their stuff. They do have a light gunsmith service on site but I dont think he is as skilled as other gunsmiths in the area. Had a hard time with some basic AR mods installation + lack of tools. I would recommend going somewhere else for gunsmith service but the store is outstanding.
My go to store. Great selection and friendly staff. You can definitely find some good deals.
Best gun shop in DFW. Took my gun in for feeding issues - looking> for a good cleaner. Staff members took the time to talk me through my> gun and even test fired it for me. Gave me instructions on holding the> gun properly and good ammo to buy. Customer service there is priceless> and I will be back and tell all of my gun owner friends. Thanks
Great place with a very nice selection of new and used firearms each time I visit. One of my favorite shops. Great guys!!
Ive been shopping here for years, and love the place! Whether Im there to buy a $2 cleaning brush or a $1,000 gun, Im always treated with equal time, care and attention. If theyre busy when you go in, please just be patient and youll be well taken care of. The guys that work there try very hard to give each customer undivided attention - they arent trying to ignore you, I assure you. Youll definitely appreciate this once you are working with someone, as they will spend as much time with you as necessary to make sure youre satisfied with checking something out, asking questions, etc. Great selection, lots of knowledge, overall just my favorite gun shop, period! Keep up the great work, guys!
I was there yesterday and bought some reloading supplies. They are very friendly and helpful, Places like this are hard to find now days. I will give them my business in the future.
I dont know where these people doing these negative reviews went to, but in my experience these folks are top notch. Every experience has been very positive. The guys are very knowledgeable. The service exceeds my expectations . Give them a try I think you will be impressed. They are very businesslike but very professional and after all it is a business and I can appreciate that. What more can a person ask for?
Im fairly new to owning guns and they made me feel good about my scope purchase and also spent the time to educate me about different scope types. I will be buying my home defense shotgun from these guys soon. Would recommend to anyone looking for good service and pricing!
Ive bought 3 firearms from this store over the years. The quality was excellent and Im still pumping rounds through them, even 15 years later on a rifle that was sold to me from here. Ammunition selection and price is decent, especially for common calibers. The personnel are a bit dry and may seem somewhat discourteous if youre a younger buyer, but just try and do your research before you go buy a gun and dont look like a thug, either.
Great place, friendly and knowledgeable staff.
The best gun store Ive been to since Ive gotten into firearms as a hobby. These gentlemen are knowledgeable and do not judge a person by how they look. Ive bought multiple firearms from them and I plan to buy more from them in the future. They are my go to shop for information and firearms.
Well stocked gun inventory; used and new. Along with a lot of reloading gadgets. Most helpful and informed staff. And best of all I was able to get pistol reloading powder during 2014 nationwide shortage. They have a notify system; just tell the staff what you are looking and they give you a call when it becomes available. Gunsmith services at low or no cost if you buy the items at shop.
It’s great to have such a knowledgeable gun shop/gunsmith in Plano.I’ve been there twice now, first to install an ambidextrous safety on a 1911 and the most recent time to have a scope mounted on my AR and each experience has been better than the last.Matt, David, and the crew took the time to find just the right rings for the scope + rifle in combination with my shooting position and bore sight it in. This scope probably hasn’t seen the light of day in 10+ years (and might have been dropped in the past) so to say the least it was less than easy and I couldn’t have been more pleased.If you have the need for a gunsmith, parts/ammo, new or guns on consignment it’s worth your while to stop in.
I went in here last year when I was getting the rear sight replaced on my Sig P226. Id previously ordered one from Sig, and just had no way to install it. I walked in, asked if they were able to do it, the sales guy called the smith up. I handed him the slide and the sight and he swapped it out in about five minutes (if not less). When I asked him what I owed him, he said not to worry about it.Before that Ive come in and asked a few questions about different things and everyone is very willing to share their knowledge, but if you act like you know what youre talking about because you read it online, and it turns out that you dont know what youre talking about, theyll tell you so, and you should be glad they do because it may save your life.
Been in here a few times, stock seems decent, ammo seemed decently stocked, so I havent had that experience that others have had. I have had 1 good experience in here and 2 not so great ones. Both bad experiences I was looking to purchase a specific handgun, they had it, they talked me out of it amazingly enough and didnt seem to know much about it, wasnt the right gun for a girl.... I bought elsewhere, but there was another time I went where I was pleased with the experience. You get some good eggs and bad eggs and sometimes people have good days and bad days. I probably wouldnt go back to purchase a gun again, however, accessories and ammo I would be happy to.
When I lived in Plano this was my go to gun shop. I bought my 1st M4 at Gunmaster Inc. They showed me how to break it down, clean it, and helped me with the right optics. Cleaning kits, cases, guns, and helpful suggestions from the staff. What more do you want? I mean it would be nice if they served Fletchers corn dogs too but then Id never leave.
If you are a middle aged slightly balding white male who owns a pickup truck, then you will fit right in here. This shop is very old school which can be good or bad in some cases. I bought a handgun from this place a while back and the process was pretty smooth. Been in a few times since for random things. Took two stars off because 1. Their prices are a little high. This is not 100% their fault because they have to compete with bigger chain stores, but in the times Ive been in their prices were higher than Guns & Gear and Bullet Trap surprisingly. 2. When purchasing some ammo the young man who rang me up practically threw the box on the counter and seemed rather annoyed about something. Didnt even say a word to me aside from here when he handed me the bag. I get that people have bad days, but if its that bad then maybe you should take a break? All in all this place is ok. The guys know what they are talking about and their purchase process is pretty smooth.
I buy reloading supplies from this place now and then and always have a pleasant experience, prices are competitive, and staff are friendly, knowledgeable, and helpful if needed. I try to stop by there every time I go to dfw area, Im from Oklahoma.
I have lived so close to this gun shop for years and never knew it was there. That have a good selection of guns, ammo and accessories. Very knowledgable staff as well.
Had a great experience bringing in a rifle to have a scope mounted. Top notch service. Will be returning. Ammo prices on 6.5 Creedmoor are lower than the big box stores.
David is a great guy in this store along with all the staff. He took my shotgun and removed a stuck cartridge in the loading bay in 5 minutes while other stores asked me to wait for 3 to 4 weeks with undisclosed amount of fee. David did not even charge me a single penny for his service - very unusual behavior in America. The other stores could have charged me big time for the same.All the staff in the store is great people - they treat you with great respect.Eventually, now on, I along with all my hunter friends which are quite a large number in Dallas area will become devout patrons of GunMaster.Mohammad
The guy there spent probably an hour or more with me explaining reloading equipment. . He was never pushy just answered or got an answer to all my questions. He made good suggestions and gave good advise. I would recommend these guys and their store for reloading and will definitely go back. Having said that Ive been to other similar stores and not had the experience I had here (by a long shot). I would also like to point out I live an hour away from this location and the other places I have visited were much closer to where I live. Customer service is a huge thing to me and they delivered.
Came in to buy an AR lower and had many questions regarding my build and the employee was very helpful and knowledgeable. Will definitely be returning for more products soon.
Very professional service. Mr. Mark gave me one hour talk about 1911 pistols. Showed me the history, types, additions, prices. Fixed my Sig sight for free. I was so impressed with his care I bought my first 1911 from him. Compare to Cabela which people are cold and in rush, here I got a family type service and care. Thank you.
Gunmaster is not one of those glitzy big-box stores, full of people trained for retail. It is an old-fashioned gun store, with adult staff who know guns, and will give you good advice. I saw that being done patiently while I waited for the gunsmith. They werent actually able to help me, but they referred me to someone who could.
This is THE local toy store I have been coming to for years and will continue to do so. They have a great selection of everything imaginable packed into a smaller store. They generally cater to the more experienced and knowledgeable gun owner and the staff can be very helpful. This is one of those places where being a long term customer pays off.
Ive used Gunmaster several times for repairs and upgrades. They are very friendly and knowledgeable. The gunsmith is amazing and very reasonable on prices. I definitely recommend the store
I had a problem with my Bersa Thunder conceal carry pistol and had messed up the sights. I brought it in and with in a few minutes it was fixed and back in service. I have always found the crew at Gunmaster Inc to not only to be the most professional but the most friendly and courteous in the business. They are not just there to sell you a firearm but to help you all the way in the selection process to answering your concerns after the fact. They will even address, very professionally, your questions about a firearm that you bought somewhere else. They are fair and have always helped me with my reloading requirements as well as answering question about different firearms. They are polite and yes, when the store is busy they do their best to wait on every one first come first serve. They are the ones who really try and be as fair as possible. I recommend them very highly and would come to them to meet my shooting needs. Good people every one!
The coronapocalypse week was a tough time for these guys. They were patient, courteous, calm, knowledgeable, and helpful.
Great guys. Old fashioned gun store. Good gunsmith on premises. Fast reasonably priced good value. Love this place!
I am a new firearms owner and stopped in about two weekends ago to check out the shop and learn more about shotguns and AR15 rifles. One of the younger guys really provided some excellent knowledge on both types of firearms in addition to advising me on what models and specifications would be best for my purposes. Their selection of guns and accessories is quite good overall. A friend who went with me thought the ammo prices were quite fair and even a bargain in some cases. Firearms prices were definitely very competitive with online shops as well. I will likely buy my first AR15 and shotgun from these folks because they have shown more knowledge than some of the other shops (big box retailers and local gun shops) in the DFW area have shown me.
Its a nice store and the staff are friendly but if youre a younger customer youre not going to get the same level of attention or help as someone whos older. This is a problem in almost every local gun store. I guess its the stereotype of younger people that arent knowledgeable so its not worth wasting time explaining stuff to them or maybe its because they probably wont spend as much money as someone else. Anyways Id still rather support local businesses more than big chains that have their own issues as well. Ill still visit again because atleast they try.
This is by far the best gun shop Ive ever been to. The staff is friendly and very knowledgeable. Great selection of reloading supplies and great prices too.
Great selection of fire arms and accessories. A professional staff that was able to answer all my questions and provided me with guidance for my purchase. This was my second time to buy here and I will definitely be back.
Ive bought reloading equipment, build tools, parts...just about everything but a firearm. If you know what you want, this place is about perfect. If you dont, most of the guys know how to help without being typical gun store blowhards. One exception - the guy with hair and beard; youll know him when you see him. Good grief, the bulshido that guy spews is idiotic. It may impress some, but is mostly off putting. Avoid him and youll do well. Their used gun prices seem fair. Their new gun and accessory prices are hit and miss. You wont get online prices, but youll get decent service in exchange for the extra money spent - blowhard excluded.
Nope, new owner, new business model, deals for a 25 year plus customer nope, ..just same old same old youd get any place, ..was it an honest buy back, ...for the dealer a quick turn of profit taken ...seller could of said no, but time was a factor, ..so the deal was sadly made ..no sour grapes just business ..think next time Ill pass....
Ive been buying guns from Gunmaster ever since they opened, in fact the owner has been in the gun retail business here in Plano for at least 35 years . Through the years the store has always had competent knowledgable counter men that will take as much as needed to help the customer find a gun that feels right in their hand, so if you are a first time buyer man or lady dont be shy about going in, Ive been in enough times to know the sales guys are helpful and not condescending, if you have a question about firearms or related items they will generally know the answer or find the answer for you. The ownership does a great job of responding to product trends and always seems have what people are looking for . From new guns to used rack there always something of interest in the place, I keep going back anyway.
This place is awesome, they have a super knowledgeable staff, the prices are fair and if youre actually looking for gun parts and not just guns this is the place to go!
Mike was amazing....I had an HK45 that needed some customizations and he was beyond helpful! Will be back for some more work! A+ store! Parking is easy, nice selection, but man customer service is A++! Thanks!
Best gun store for reloading Ive been to in the DFW area. The sell Dillon presses and supplies and have a great selection of powder and brass. They also happen to carry the small parts for AR15s and Glocks if you need them so you dont have to order them online and pay for shipping.
I just moved to Texas from out of state. Went in the store to buy a Rifle. The people running the store acted like they did not want to sell me the rifle right off the bat. When I showed the man my DL he refused to sell me the rifle. Not a hand gun, but a rifle. I was cool with the whole Texas law thing, till went to a different store to browse. I was told a completely different story about the gun law, bought the same rifle from somewhere else. I really gave them the benefit of the doubt till they pulled that crap. Will not be returning!!!
Way to expensive on used hand guns, 200 dollars for a little 25 that takes a pinky to pull the trigger
Great experience, David and the crew was extremely helpful. Highly recommended for anyone who needs help with their guns
These guys helped me with some minor gun-smithing free of charge while I walked around their shop (which had practically everything you could need). Ill definitely be shooting them business next time I need to make a purchase.
Passed by a thousand times b4 I knew it was there. I found all the ammo that I was looking for including some hard to find 22short and some tokarev rounds. Great selection of ammo, prices were a few pennies more on some and a few pennies less on others (normal). The old man was most helpful and even GAVE some merchandise away. There were three employees there when I went and all three at different times offered to help me, most helpful. I noticed the gun selection was awesome both used and new guns. We all need to support small businesses. I woud definitely return and reccomend this place.
Great experience. The staff is very knowledgeable and friendly. I will definitely be back!