1. Constantly reminded with “find the style you like and we will get the size for you on front desk to buy it”. Rigid system, can’t even try.2. I echo same comments for this store that “no exchange and returns” policy due to covid is a way to shield the business from returns and exchange coz store employees didn’t even put a mask.3. Bad customer service. Got out of the store bcoz of that.4. Sales person was helpful and collection is good hence sold out on many things.Business owner: Smile and friendly attitude goes a long way. This store will be my last choice.
Excellent customer service by Kashaf. She helped select the right gents kurtas and mens cologne . So pleased with my purchase and experience at JJ
Great service and experience at this store today, with reasonable prices. The young staff were welcoming and knowledgeable on their product. Well done! I will definitely recommend this store to others! Thanks
Love this place. Maleeha is awesome and helpful and friendly. Great options for women men and kids. Price is very reasonable. Only suggestion is to update all sales are final policy since the customers are not able to try on the outfits. For example, one of our purchase we were mistakenly given the wrong size and the person lives out of state. We didnt know there was 13 days to exchange until now. Even then we could not meet their deadlines. Thats the reason the company did not give 5 stars.
Courteous and helpful staff. Great stuff, at great prices and awesome fragrances. My boys and I love to shop here. 💕🙏
Great experience! Found exactly what I was looking for and got a good deal!
Wonderful experience! Here from California, and so nice to find Islamic clothing here! Beautiful selection, and the staff were super helpful! Please get larger sizes for us larger people!😂 I’m 5’11”, and can’t wear most of what’s there, but I really hope this will change soon, InshaAllah!
Best Place for Kurta Shopping. Staff is also good
Their recent collection has been amazing! Best part is being able to shop for the whole family in one place. They have infants and toddler’s sizes too!
Came for my nieces wedding and needed a few outfits. The salesperson was so kind and patient as we knew nothing regarding type of dresses we needed. Wonderful experience and would recommend this store.
Cheap, poorly made, and extremely overpriced clothing. The pattern is printed onto the cloth on most of their stuff. Also the store smells bad and is not organized.Secondly, the foreigners know nothing about federal business laws. I brought my service dog inside with me and was told I could not bring him. I tried to explain that you can not deny entry to a service dog, and the idiots didnt understand.Go back to Pakistan if you cant even do sinple research before opening up a cheap store. Idiots.
Great customer service! Loved it how Maliha and the staff were so knowledgeable and friendly. Easy shopping experience, and a good variety of clothes.
Good collection. Great place to get your ethnic and modern Pakistani dresses. Best part, it caters to men as well. Highly recommend!
Great selection, very organized. Super polite and helpful service. Malika was very attentive and helpful with sizing and recommendations.
Had a great experience at this store, customer service is very good, staff is very friendly. Thank you for such an easy shopping experience!
I just came from store,and had wonderful experience.Associate Ayan was excellent. What a wonderful Customer service.Thankyou
I typically visit this location when visiting Dallas. There was a gentleman working there by the name of Rohil, pleasant and very helpful to my family and I. They have an abundance of styles for desi attire ranging from casual to formal. I would recommend stopping by!
Kasha’s was very helpful with finding my children’s clothes and correct sizes. The outfits are reasonably priced and vibrant colors.
Rude, dismissive, unprofessional & incompetent staff. Absolutely no concept of customer service. I called ahead of time to inquire about a specific perfume and was told that they have it in stock. I drove 45 mins to the store only to learn that it was out of stock. Yeah, we dont have it, but you can buy something else was their response. No acknowledgement of their mistake, let alone an apology. -_____- This is not what Junaid Jamshed stood for. The store owners are just exploiting his name & legacy for the sake of business. Jaahil log!
Big selection...helpful staff....reasonable prices for cotton suits in the US....
I don’t know if they changes their management or what but the CS is way better now. I didn’t know what I was gonna buy but Rohail took care of me really good. I end up buying a blue waist coat with a kurta pajama and this was his choice and I’m loving it. Again shoutout to my guy Rohail. 5 ⭐️ For collection and service.
The staff was great and very helpful and extremely nice. They had a great collections of clothes available for both men and women. Absolutely recommend it if you are looking for a Pakistani kurta and dress for both men and women!
Khalid was very helpful and nice. Wish they had more sizes in our selection, some decent prices
No return or exchange policy.. not customer centric.. They don’t allow you to try anything and they don’t allow return or exchange either.. lost our business.. never coming here.. not a good way of doing business.. 👎🏼
Great shopping experience! Maleeha was super nice and helpful in helping to figure out sizes (fitting rooms are closed because of COVID). Prices and quality are good and they have a really good selection! Definitely a frequent visitor!
Very good experience shopping here. Good customer service. Maliha was very sweet and helpful. Will return again for sure InshaAllah.
J. always makes me happy with their stock & they carry beautiful collection that someone wouldn’t want to miss out . The staff is really great . Today at the store i was having hard time for finding my size and one of their employee named Kashaf helped me and made my purchase super easy and satisfying. Thanks J. & Thanks Kashaf . GREAT JOB Ms. Kashaf
Great customer service and selection! Maliha was extremely helpful and knowledgeable!! The store took me back to Karachi! Hope to be back soon iA!
Good service from Kashaf very nice staff. Love having a good Pakistani branded store here for everyday and formal clothing. The brand that I can trust
Excellent selection of Pakistani outfits! I was very pleased with my purchase and the service is awesome.
Awesome service and extremely helpful team - shoutout to brother Rohail and sister Aminah for helping us find the right sizes and outfits.
Beautiful outfits. Need more womens smalls. And more medium mens. Lovely experience. Thank you Kashaf and Maleeha.
Alhumdulillah Junaid has very quality merchandise. Me and my wife are very pleased and will be coming back soon. May Allah reward your efforts.
Great collection of traditional Pakistani long attires and dresses. Usually on sale as well.
I had a great experience at J. The collection and prices were very good and reasonable. The customer service was very good and considerate. I will be back for sure.
Poor customer service. Have a phone number listed but will not answer phone. Did not want to drive 45 min to be told they do not have in stock. Called multiple times through out the day on different days but no answer. based on my experience I will never spend my money at this establishment where customer is not respected or valued!
All of the employees were helpful Maleeha, muawiya, ayan Ikram
Maliha was very patient with my large family and helped us find the right pieces for diff ages, personalities, and body types. We’ll definitely be back!
I had a great experience with this store. When I went in, I was greeted by 3 handsome young men named Ibrahim, Muawiyah, and Ayaan. They helped me buy all the stuff I needed and overall I’d say the shop was set up in a very organized system. 11/10 would recommend.
Amazing experience. Ikram and Muawiyah were very helpful!
I barely ever write reviews but I had to share the great experience we had shopping at J. today. We drove almost an hour and reached there very close to their closing time. We were worried we won’t have enough time to get everything we need but Rohail and Maliha stayed back even after closing and not only were they kind and courteous they went above and beyond. Maliha helped try on the vests for our boys to make sure we find the perfect fit. Thank you for the awesome customer service much appreciated!!
Awesome customer service. They were so considerate and accommodating with my request. Really appreciate their conduct.
The workers are friendly and helpful. They have a great selection which is very well organized. Will be coming back!
These guys are still using COVID as an excuse to not allow returns or exchange. Not a good way of doing business and I for sure never purchase anything Junaid Jamshed.
Store staffs behavior is not nice . It may be because it’s Ramadan and they are fasting . But if they are running a business they should consider that . Also due to covid you can no longer return any product or trial . In that case they should reduce the price thinking about convenience.I like their dresses but I wish they have short sleeves too . Because summer is approaching with extreme hot weather.
Muawiyah was really helpful and kind. The quality of mens clothing was great.
Maleeha and Rohail provided great customer service while shopping for a kurta.
Ayaan was wonderful very helpful and knowledgeable. He made the experience painless
Great service staff are amazing I was able to get in and out in under 30 minutes with sized and had everything I needed and if not I was educated on what they did have and how everything work would highly recommend and will keep coming back
The store is decorated beautifully😍...as soon as you walk in the aura feels pleasant and the positive vibes✨ cant be missed. I have been to the store 3 times and have always walked out with bags of clothes (the lawn material is super soft and I am crazy about the different styles at reasonable prices)
Maleena was very efficient and friendly! Great service!
Excellent customer service! thank you Maliha and Mawyea.
My wife and I were helped by a young lady named Maleeha. Super helpful and got us what we needed for our toddler. Thank you for your service!
I had a very good experience at Junaid Jamshed. The staff was very helpful and friendly and they were quick to help. I would visit again for the quality of clothing and staff here.
Very good quality and the workers were very helpful! Special thanks to Kashaf and Maleeha for their help!
Maleeha and Kashaf was very helpful and gave an excellent service
Kashaf helped us when came in. We found what we needed for gifts.
We did kurta pajamas purchse when i got home saw the price was charged twice for one kurta pajama, i tried calling them more than 5 times noone answers and the mail box is full, seriously itni badi store has no customer service phone no, and there is no way to contact them.
Great customer service! We were able to get exactly what we came to get.
Every time I go into JJ. I have the best experience. Ayaan is the super polite salesperson going out of his way to help me and making suggestions as well.
We wanted traditional Indian dress. Went to Junaid just to check it out and we landed buying 4 pairs. Place is so nice and lots of choices. Price is reasonable. Dress material, size and collection is awesome.
You CAN NOT try them on for size because of Covid, that’s fine but worst part is they do not take returns or exchange for different size.How am I suppose to buy with trying it on.
I shopped at J. Junaid Jamshed, and they have the best clothing. They have amazing staffs that are kind and helpful specially these 3 people.1. KASHAF2. MALEEHA3. IZAN.EID MUBARAK!! ❤️
I like going here because of Maleeha - shes very knowledgeable about sizes, patient in explaining the different options, materials and sizing.The store has a good selection for men, includes shoes, kotis and shalwar kameez.Ive shopped a bit in the womens section, however without any trials, I avoid buying for women here because its MUCH harder for women to shop without checking against individual figures and sizes. some months ago I had bought 3 tops, but because I didnt try them on, 2 of them did not look good on my figure. Theyre just hanging now in my closet.
Very disrespectful and rude employees here especially in Ramzan which is shocking. Gave them alot of business over the years since they opened up here. They showed disrespect to my mom and not giving my mom enough space to enter standing in the middle of the door like the customers are little babies or something. No decency to apologize for their rude and uncalled for behavior. Who opens and closes from 12-6 everyday especially this type of boutique they should be opening at 10 till 8 or 9 everyday atleast or longer. Highly Recommend do not come here. Have the nerve to talk bs behind my moms back after she enter the store.
Best Customer Service, Very helpful! Love the store great variety and reasonable prices!!
This place is truly one of a kind. I was warmly greeted by the employees and the store was extremely clean. At first I was unsure of my clothing size, but luckily a kind gentleman was more than happy to help me out throughout the process. There were many different types of styles and colors to choose from which made the experience even more enjoyable. Highly recommend this place for everyone in Dallas and I will definitely be returning soon!!
Khalid did an amazing job taking care of me and selecting kurthas.
So happy to have this place in D town for all our Eid shopping for the boys. Even though it was crowded but Ayaan the sales associate was very helpful and made sure we got everything we need and much more!
Amazing service the best outfits in dfw with great fitting and quality.
Had the pleasure of visiting J. Alhamdolillah all kinds of variety and terrific designs. On top of it excellent customer service. Our family is set for this eid. Alhamdolillah.
This stuff’s good and the employees are pretty chill so you should go there.
It was a very nice and safe experience shopping at J. as always. The staff was very professional and took precautions due to covid -19 pandemic. It’s also great when one can find what they are looking for and know they don’t compromise on quality and safety during covid. Highly recommend Rohail who explained me the sizing chart and helped me picking up the right outfits for my family..👍🏽✨
Maleeha and Rohail are amazing!!! Highly recommend
Collection of clothing average, customer service is so unprofessional and rude.
Great service lots to choose from! Kashaf assisted me with my measurements so I could get the right size!
My husband will only buy from here. Ayan who helped us here was very kind. the materials of the clothes are very good.
Amazing variety of options for men and women .. love this place
It’s was extremely great experience with junaif Jamshed first time . Excellent customer service .
This is a great fancy shop. Love it.
The customer service has went down. Due to demand their CS is not at all srandard.
Greatest experience I have had at a Desi store! Ayaan was helping us during our shopping experience and was really helpful, showing us all the sizes and designs. He answered all our questions and was really patient with us. Even though there were many customers, we felt taken care of!
The customer service was great!
Really good customer service by Maliha!
Nice collection. Great prices.
Very nice place, worker Maleeha was very nice!! very accommodating and helpful
I had the best experience and they were so kind and helpful!
Amazing clothing and amazing service!
The staff was very accommodating to our needs. The store has a good variety of everyday clothes for males and females. Shoes and wedding attire are kinda limited for males.