Really glad I made my goped purchase with custom scooters, he was extremely helpful and nice, they earned a forever customer 👍🏼

Lots of inventory. Owner operated. He has been in business for 20yrs. I brought my daughters ONE Scooter to get new grips, wheels, and bearings... Great selection to choose from. Drove 50min from Northlake TX to visit a brick and mortar scooter store.

BEWARE BEWARE I purchased two scooters from Travis Kirk with Custom Scooters. My scooters were in excellent condition when I took them to him for a general maintenance check. He switched my scooters. When I showed him a picture of the scooter that was taken just a little bit over a month before giving it to him and showed him the different colors and variations, he escalated, yelled at me and threatened to call the police on me. He never looked at the picture neither. He lacks integrity. Hes a liar and unprofessional. Drop your scooters off to him for service and you will not see them again.

Stopped by here to pick up a scooter to play around on not knowing they also sell BMX parts. I was able to pick up some new tires and matching grips that I was not able to find anywhere else. The owner is very cool and obviously loves everything about action sports and only sells quality products.

Needed something custom for my son, i call and scheduled an appointment with Travis. When we got there he greeted us at the door, brought some scooters out and answered all our questions. Overall it was a great first experience.

Best scooter shop this side of California! Excellent service, selection and value.

Great service, knowledgeable, explains options really well to help with decision making.Your kids will want to empty your wallet here, but they do a good job of providing practical guidance to help the kids discern want vs need.

Amazing service! And an All around great experience!

This place is legit! The owner is great - knowledgeable and courteous. Totally hooked me up with a great Christmas present for my son!

We highly recommend Custom Scooters! My 12 year old son needed a new freestyle scooter. After looking online for a few hours and being overwhelmed by the variety of products, I decided to call a local store for help. Travis was very helpful and recommended the best scooter for the money given my sons age, height and ability! We wanted a scooter that was a step up in design and durability because he is learning basic tricks which include small jumps. The basic freestyle scooters sold at many large box retailers are not strong enough to withstand jumps (especially as kids get older). Travis was very knowledgeable and listened before recommending a product. The scooter we selected arrived promptly and was a perfect fit for my son. He is outside riding it every day! I wish I had called Travis and Custom Scooters before spending so much time researching online! Thank you Custom Scooters!

The workers are really nice and funny, the products and prices reasonable

I have been a couple times now and have gotten a complete and just recently had a custom scooter built. He was super helpful and always knew exactly what parts would fit great. If your looking for a new scooter or are just getting into it like me you should definitely go here.

Very pleased with the knowledge and expertise and the ease of buying a great scooter!

Long drive but worth shopping local. Travis was great and made sure we were happy with our choice. Worth the trip and highly recommend.

They fixed my e300s great experience!

Excellent customer service. They were very patient when fitting our small grandkids for knee pads. Pricing seemed fair. Will come back and buy more.

Very helpful and knowledgeable owner. Took as much time with us as we needed. He just needs to open his showroom again.

We were desperate for help when the wheel on my mothers rollater was broken! It was 5pm and I called medical equipment places to find a replacement wheel with no luck. Found this place online and saw that it was open until 6 so we hopped in the car, wheel in hand. The owner said they werent exactly open but asked what we needed. He looked at the wheel, said he had the bearings and fixed it up in 2 minutes! My mother is mobile again and we are grateful beyond words to Custom Scooters!! Thanks so much!!!

I came in with the Curzin Cooler for needed repairs for a 4th of July Parade. They got the cooler running for the Denton Yankee Doodle Parade. I appreciated their work!They also have alot of cool stuff in their shop.

We were just looking at scooters and I thought the shop was opened so we tried to get in the shop but then the guy comes out and tells us to back up like if I was going to rob him and is rude from there.

The people there are really nice and frindly one of my fav stores to go to. This is the #1 place to buy pro scooters in Texas! Iv bought frome them many times, really great prices.[-Reviewed by joshwall-]

Travis, The Owner was very friendly and helpful. I Came in with two Razor Scooters one needed a new battery and other needed a rear tire which I tried to do it myself 😏, but Travis told me to bring it in anyways. He said he’ll knock it out for me even with it taken apart as long as I had all the parts together. 🛴 Scooters work like new when I picked up today . Great Service and very Fast !!

The best place to go in order to push the fun button as much as you can. You get consulted by the absolute best people in DFW

Went in today to buy my son a scooter for his birthday. The owner was awesome dude very helpful and informative. The shop was super cool. Amazing selection. Will def be back in the future.

Very nice and got my first custom there easily for a good price

We were considering buying a go kart online and decided to purchase it from custom scooters instead due to the great reviews. I am so glad we did! We ended up needing something fixed on it recently, and Travis came out and fixed it on his own time in about five minutes. You dont get that kind of service from the online dealers. I highly recommend!!!

This review is from my son Nick, whos had such a positive experience at Custom Scooters that well probably never shop anywhere else.My Dad got me a Baja Doodlebug this Christmas and it was great. It wasnt running quite right though. We tried multiple motorcycle shops and none were useful. Then I suggested calling Custom Scooters, and it was an awesome success. Larry provided excellent service! It was very fast, and he gave me many tips and advice. It was all done in less then 2 hours and now my mini bike runs better than ever. Also thanks to Chris for fixing the bike very fast. I love the bike now!I also have purchased scooter parts in the past and they have been great and have lasted since.I had a great experience and recommend anyone who wants good, fast service for a great price.-Nick

These guys are awsome, and have alot of esk8 parts! They even have tires for my Evolve board. Waaay cheaper than Evolves website.If your local to North Dallas and need some parts, Id call them up and see if they have what your looking for.Curbside appointments are required, but it was painless, and they brought everything to my car.Even demoed some electric scooters for my daughter in the parking lot. She had a blast!I snagged some bearings today. Our last ride through the sprinklers killed my old ones 😢

Awesome local shop. Just got a cult devotion bmx bike and it’s amazing.

Great workers. Knowledgeable and helpful

Love this shop! Over the years, weve bought a couple of vehicles from this shop, including my sons latest purchase, a 300 XRS Side by Side- which is a blast to ride! The shop owners are THE BEST- just wonderful- even when my son was in the midst of saving his money and simply wanted to come in and visit the vehicle he was saving for. The service for repair is excellent... the staff is extremely knowledgeable on building & parts and when things on the vehicle need fixing, they take their time explaining what the parts do and how those parts affect the precision of the vehicle. Already, we have our sights on 3 more vehicles.

Travis at Custom Scooters is awesome! He really knows his stuff and is as honest as any small business owner you can find anywhere. They do top-notch work and always manage expectations and communicate. If you want to spend your money with a local business that is going to be honest with you when figuring out what you want and will deliver on their promise, then this is your place! I know I will be a customer for life!

We stopped in just to look around and we ended up getting a new set of hand grips for my sons trick scooter. They were so nice they installed the grips for us and even assembled the scooter that my son had bought earlier at another store. I am so impressed with the great customer service we will make sure to tell all of our friends.

Two days before Christmas and shopping is hectic. Sometimes people can be easily frustrated. We drove from Hurst to Plano with four of our boys hoping to find a scooter one of our boys would like for Christmas. The drive was far but worth it. The service was excellent and the owners were super patient with my indecisive children (including a 2 year old who was totally over stimulated). We left with 4 scooters that will make perfect Christmas presents. They even did adjustments while we were there. Quality service is lacking today in our busy world. Kudos must be shared when service is awesome! Thanks guys, excellent job!

Excellent selection, immediate service (even when store was very busy), great explanation of what we needed to make scooter work properly, and really enjoyed the old school service element of this business. Travis will tell you what you need to hear versus maybe what you want to hear, but certainly worth getting it right and I felt at a very reasonable price. Strongly suggest buying here versus online...All the best

I love small businesses that really care about their customers, and Travis has been awesome. We heard about this place from friends and we will be passing on the referral. We will come here from now on. I strongly recommend doing business here.

I went in to ask if it was possible to get cash via card since I could not locate an ATM and while I understand they are within their rights to deny special request, I would expect a little more kindness. Maybe he was having a bad day, but so was I and I still managed to be polite.

Super nice and helpful people! They knew everything about scooters and accessories. They had a ton of fun electric options too. Well be back soon for sure.

Took my Bigfoot scooter here for repairs. Travis took a look at it, went over what he thought it needed and gave me a ballpark figure. Gave me a time frame for repairs and kept me in the loop. Cost and time were within his estimate.Scooter is running better than ever and I was extremely pleased with the service and help Travis gave me. Would definitely go back.

Nice people and really helpful I would go there for my next scooter

Took my goped to get it fixed, great customer service, and craftsmanship 100% recommended for all your action sports needs

Stopped down today at Custom Scooters with my son today. Larry took my BLADE Z in and did a quick maintanence check on a few things, and added the batteries I needed. Almost 4 years, on last set...which is great. Appreciate that Larry always has the parts available, and able to service what he sells. Also got the new ATS PRO...which he had in stock. Son is loving this new off-road version, and will get years of use based on its quality build. Thanks Larry, for the good recommendation and taking care of us. PC

Custom Scooters, Travis and his staff have always been the consummate professionals. Travis has a high level of product awareness and provides expert consultations. Custom Scooters has become our Go-To scooter shop even thought there are others closer to our home

Friendliest people ever. Not trying to push product. Very knowledgeable about all of the things they carry. I cannot say enough great things about their customer service. Experience it for yourself.

This man is interesting. he is a special type. love u dad ur great. have a nice day.

Called in 1/20/20. Quick pick up which is great but the gentleman, who did not say his name, simply said “learn how to fix it yourself” when I inquired about electric scooter repair.Awesome. Thanks. Not going here for anything in the future.Update: The owner submitted his snarky reply after my comments above - ostensibly attemping to give a lesson on how internet commerce works and admonishing sarcastcally: good luck with your next internet purchase.Indeed, I purchase 99%+ of personal goods online and am perfecty content with the vast majority of those purchases, including my scooter, despite it needing recurring minor repairs. I could only imagine receiving the same level of condescending service/attitude should one attempt to engage in business with this shop.

This place Rocks it, the owner Travis is a super nice guy and is really all about customer service. Friendly, Fast and Fair...What more needs to be said. Very helpful and willing to go above and beyond.

This place rocks!!!!.....Travis will absolutely take care of you! I wish we had learned about them before we visited another store! By far better service, HUGE selection of pro level scooters and all w he way down to entry level kiddie stuff as well. Even found an awesome one for dad!! our new scooter parts/service home for sure!

Travis and Chris are truly experts in all scooter-related activities. I just purchased a GoPed Sport from a private seller and these Pros had it all dialed in within a couple of hours. They are very reasonable too. I just wish I would have found their website before I bought my scooter or I would have purchased it directly from them. Excellent service and very reasonable prices.

Custom Scooters were great! Their store is clean, organized, and well stocked. They know their products well and have competitive prices. Keep your money local, buy local. This is a great business to support!

They helped me so much

Excellent knowledgeable staff, very pleasant experience. Took my Razor Metro in for snagged chain, and motor sprocket alignment. Travis did an excellent job, on time and on budget!

Just bought a custom tricked out goped from here . I was looking for something for me to ride with my son who I bought a goped for ( on eBay ) because I didnt know if there where any dealers of goped left ( they have been around for a looong time ). Not only are they still around but apparently making new models! I was looking at a few and was about to go with one of the top of the line new models when this one caught my eye hiding in a corner of the shop. He got it out for me and it was love at first sight! It reminded me of my first one along time ago and I had to have it . He warned me it was ridiculously fast and that I needed to be careful. While I was there I figured why not I also picked up a helmet just in case. This thing is super tricked out and super fast and I couldnt be happier with my purchase. Everyone that works there seems to be extremely knowledgeable and he even has GoPed stuff bet you cant find anywhere else. bet you cant find anywhere else.if youre looking for a custom GoPed a new GoPed or a used GoPed this is the place to go or to be honest with you any scooter or bike that you could be thinking of he probably has it this place is packed with all kinds of awesome stuff. Just wanted to say thank you for the awesome by and you have made a new lifetime customer in me.

They do an outstanding job of helping with your purchase. They also show you the upgrade parts u can get with that scooter!! I just got a new scooter from there and they did an outdoing job of helping me decide and they also gave a buch of helpful tips!!

The staff was very knowledgeable and helpful. They took time and helped me pick out the right scooters for my kids, and all the kids want to do is ride their new scooters. I will definitely be back.

Travis is an awesome owner of this scooter shop and he knows his stuff when it comes to scooters. Travis also helped me out when my car broke down in front of the store, which I really appreciate. Ill be back the next time Im in Dallas thats for sure!

This place is such a good place for bikes, scooters, skateboards, basically anything. If you have any problems with any action sports equipment this is the place to go to fix it

Custom Scooters is the best! Under new management and provide first class, quality customer service. Super friendly people there. I highly recommend Custom Scooters to anyone and everyone!

Great experience. Super knowledgeable. Got a great deal on exactly the right scooter for my son.

Just want to thank the team at Custom Scooters. I have always received outstanding customer service and have been extremely pleased with everything, from sales to service. I highly recommend them!!!Thanks. Scott

Great shop bought my first pro scooter from someone 2nd hand and it was pretty banged up. Travis took his time getting me all the parts I needed giving me the pros and cons of each and now my scooter is dope af definitely my go to guys for all my scooter stuff!

Very knowledgeable on all of their products and helped my son figure out exactly what he wanted for his scooter

Great people. Staff was curious and helpful. It made a Great gift.

Very nice and helpful people thank you .from us in woodward Oklahoma

This place is great. Owner is crazy knowledgeable and has very fair prices. Fixed my Goped Trailripper up and now its back to hauling a**. Highly recommend.

This place was amazing. I got my new scooter and I absolutely loved it. Ill always will come and support it. Ill be there everytime I need something.

Great place the people are very helpful and very nice id recomend to everyone

Awesome shop, has scooters, motorized scooters, skateboards, bikes, Travis is a great guy who wants to help you get what you need and is not interested in upselling you. Highly recommended.

Not helpful with throttle issue on e-bike.The throttle on a e-bike kit I bought online was quit working after 3 years. I went to the shop in hopes of getting something to replace it. The sales person was clear that he couldnt help me and, I should go to where I bought it for the replacement. I asked if they sold throttles he said yes, dozens, but he couldnt help me because he didnt have the connector that was on my throttle. Again, he said to go back to where I purchased the kit.He wasnt rude, just not interested in solving my problem.

Travis is amazing I went in there and was looking for a scooter that would fit me but wouldnt break and he showed me a custom scooter and I love it and it is super nice and he have me a few tools for free

I’ve been calling and emailed no response for hours

Really cool stuff. Cute dog.

Great prices! Helpful staff & awesome selection

Travis is awesome he took card of my scooter told me what I needed to do whith it and he is very nice good store so go there i really recommend it

The shop has to be the best scooter shop in Texas.if there is any problem to your scooter they will fix it for you.they have so many parts to chose from.10 out of 10 would recommend

Absolutely the worst customer service ever. Weve travelled the country visiting skate parks and scooter shops and this is the ONLY shop with such bad customer service! They cut my sons bars too short and when I brought it up to the shop manager who cut the bars himself, he got absolutely angry that I would actually be disappointed over this. I will never return nor recommend this shop.

Great place to buy or fix scooters. Have been to this place many times.Keith

Very helpful sales staff. Great selection.

I had the best experience at Costom Scooters Plano.I Bought complete Scooter here. I got the envy 2017 kos hiest series 4 And I love it. Travis help me pick out the Scooter and tell me everything about it he will be right around you a couple tricks know that. And his wife with me pick out a couple stickers from the box help me with all the kneepads and a helmet. I would recommend them go check them out.

I ordered a blue Trailmaster 300 XRS for my bday, the thing was built in just 3 days. Excellent service!

The workers are very nice and funny the products and prices are reasonable

Travis wss easy to work with, fixed my go kart 2 times at no charge where he very easyly could have charged. Sat on the phone for about an hour trouble shooting it then decide he would just pick it up.I live in prosper and didnt hasitate to pick it up and got it back to the next day. He really stands behind his work

I dont recommend this shop. Very unprofessional staff and the prices are...HIGH!

They know there stuff but are complete aholes theres customer service is a joke you ask.simple questions and they wanna try to play like they dont know but you can drop it of and they will fix it. Well if they dont know before how is it when they wanna over charge u on labor for when you just needed a simple answer they sure know the answers then. The prices for parts are redicridiculous. He robbed me for 55.00 for a small drive belt for my blade z but the manufacturer offers them for less then 20.00 for 2 belts after shopping. He thinks hes all high and mighty and needs to learn ppl skills as well as fair prices. Nothing in there is fair priced the scooters he tries to make 50.00 to 100.00 less then a brand new one. I understand you need to make a profit but hes straight robbing hard working ppl with a smile on his face while he does it. Me personally think he needs a good butt kicking and out in his place.most of his stuff has had a pretty rough life you can tell he just makes them shiny to fool ppl. I was going to buy a new preformance exhaust system he wanted 150.00 more than what the manufacturer sells them. Hes a rip of artist and a grade a d bag.

I got a new mad gear scooter and the service is great.

Friendly staff, you can tell they are enthusiast. Had the parts I needed to get my sons scooter back up and running. No need to wait for online shipping.

Awesome sales experience, knowledgeable staff. I wish they had another location near me!

WAY OVERPRICED!! My boys went in to buy a BladeZ with their Christmas money. My 16yo son negotiated the price down on a used model but was still $100 short of the owners target price. The owner then decided to push a cheaper Viza model with an insanely overpriced sticker that he proceeded to cut in half to make them think they were getting a smoking deal. As it turned out they paid $480 for a used scooter that was going for about $250 on the net. When they went to return it the next day, the owner said he needed a restocking fee of 10% and was reluctant to take it back. They called me and I showed up at the store. Miraculously he decided to sell the original model they wanted to buy for the same price as the Viza. Be very wary, as the sticker price on ALL of his items are WAY OVERPRICED!!

What an jerk on the phone. Rudest person I’ve ever spoke to

Very helpful answer all my questions and very friendly. For sure coming back again.

I was going to go there today to purchase parts but the reviews reminded me about my last visit years ago. Counter guy had me in a Christmas bind so I paid...way over priced. Not again thanks but no thanks.

Excellent, fast, friendly service. My scooter place...

Amazing!!

This place is a RIP OFF!!!! Stay away from this shop!!! They pressure sell and they are WAY OVER PRICED!!! Dont let the old lady fool you, she is sweet and nice and a niuce distraction while her son pushes you to sign paperwork just to look at the scooter and the next thing you know they have replaced the part without checking with you and have you rung up for a 40% mark up and $35 labor for 2 minutes work. I went in to have a battery changed out on my daughters old pocket mod scooter. Not knowing anything about scooters I took their word for the price. I ended up paying $155 for a freaking battery and labor for a scooter that costs $224 brand new. So sad they would take advantage of someone who trusted them.

Great costomer service 😁

Went there today got a new scooter cumersever is amazing I will be going back 100% if i every run in to trouble and new people are family people and so helpful

Amazing place and quality sirvice

Fixed my electric bike.

People know what they are doing👍👍👍👍👍

When to ask a question about a part, the guy that was there was very rude an unprofessional, no people skills. Did not try to help at all. BAD CUSTOMER SERVICE! !!