I sent a text to Jacob telling him what we were looking for. He sent text back with 3 available units and prices.Sent a offer back on one.He sent 2 counter offers.Deal was made.We tradedEasy PeasyWe are happy
They were awesome. Talk to them on the phone. they told me what they had in stock. Went and bought a truck!! That easy. Honest people to work with!!
Great experience at RUNDE DEALER 👍WILL RECOMMEND
Very pleased. Had the vehicle I wanted. Easy going guys. No hassle, no waiting around. In and out the way I like it!!!
Blake Womack was great! He made the whole process easy and quick. He made sure to follow up with us regarding emails he sent or ensure our financial information went through online. We would recommend Blake and Runde GMC to anyone! Rob in finance was also easy to work with and he was able to explain the financial aspect of our purchase in clear language! Blake and Kevin in parts were able to get the extra accessories we wanted quickly and have them installed so they were ready for when we picked up the truck! Thank you again for all your help!
Timely, friendly and accomplished what they said they would get done.Nice work. Went out of their way to help us with a couple of dents. Dam baseball bat back packs on other kids near our nice yukon. Costs was fair also. Thanks, to all involved in the repair and service.
The staff at Runde was helpful, knowledgeable, and patient during the truck selection process. It took close to a month deciding on what GMC to purchase and that included changing my mind a couple of times. Not one time during this process was I made to feel unwelcome or irritating, when I most likely was both at some point.Overall, I made the right decision to purchase an AT4 and my salesman, Carter was right there through the entire ordeal.Go to Runde Platteville if you are purchasing a new truck. You won’t be served wrong.
Everyone was nice. They always do a good job.
This was just another in a long line of great service experiences for me at Runde’ s. For me, they’ve serviced vehicles I’ve purchased there, vehicles that have not been purchased there, vehicles of the makes and models they sell, and those they don’t. I get the same service each and every time.
Its just a family atmosphere at this dealership from sales to service. For service they get me in on time and out as quick as possible. I have recommended this dealership to numerous people. Great to work with
Things went great up until the point where I needed to do the financing, and then I had to wait three hours because there was no one in the dealership who could complete the paperwork. There were three people who could do it. One was on vacation, one had a court date, and the manager went home.
I was having issues with my 2018 Silverado starting. The service department got me in the same day as I called and diagnosed a bad starter. They had one in stock and replaced it, rotated tires and performed an oil change, so I didnt have to return in a few days for my already scheduled service appointment. Very satisfied customer, thank you for your speedy service.
Scott Kramer is very good at what he does! On my last oil change I talked to him about my tires! Bought GMA Arcadia on Oct 2019. 22000 miles on it! The tires were very warn! He looked at them and did some research! They were faulty and it was still under warranty! He is very knowledgeable! Very good asset to your Runde Family!
Such a great experience from start to finish. Kent was amazing to work with. He was extremely patient with me and did everything he could to help me find my dream car without making me feel pressured to make a decision. The service team is EXCELLENT. Within 12 hours of having my new car I got a flat tire. Scott was amazing at finding a time that worked best for my schedule, patched the tire so I was able to drive it, ordered me a new tire, and replaced it for free. They also installed new floor mats and fixed my license plate while I was there. I cannot speak highly enough about their customer service. This was my first experience of buying a car on my own, and am extremely happy that I chose Runde Auto Group.
We felt the dealer representative was in a take it or leave it atmosphere and didnt really care if we purchased from you or not. To be honest I sold my used Buick to a dealership in Sauk City. It is fortunate that we had already said we would purchase your vehicle as they had the exact same one sitting on their lot. I sold my car for $2000.00 more than your offer sight unseen. We purchased a new car from McGrath Chevy in Dubuque earlier this year and the salesman took his time explaining the options and how to set them in her car. Your agent showed us how to open the hatch with our foot. To say the least a bad experience.
Answered all my questions and kept me informed on my new truck order.thank you for helping me with my new truck order
Very nice staff who is very informative, friendly, does not apply any pressure, and is helpful. The process was nice and efficient. Even if you have your normal dealer, I would still recommend giving them an opportunity to earn your business. Eric and Jason are great!
They are so friendly and get the job done right! Thanks again for a job will done
As always, I have complete trust in Scott Kraemers guidance on car maintenance
Best car buying experience ever! Tim Runde & his experienced & efficient staff went above & beyond in every part of the process. Also, everyone there is friendly & welcoming! Plus, the Buick is awesome!
I bought a brand new GMC 2500 HD AT4, and did every bit of it virtually! Carter was great about communicating with me via email, text, phone to keep the process going smoothly. We were able to make all the custom additions to the truck at the dealership, so when I got it, It was perfect!Runde went above and beyond to work with me on deliver of my new truck as well. It so happened that I was in Rochester, MN from Kansas City as my finance was there for brain surgery. They gladly delivered the truck to my hotel, 3hrs away, to ensure I had it before she went into surgery and so i could pull her car back to KS.I have nothing but good things to say about my experience with Runde and its excellent employees!
I took my truck in for repair on what I believed to be a bad wheel bearing. After a detailed inspection from one of the technicians it did turn out to be a bad wheel bearing, but it also damaged the brake rotor and axle shaft. I’m not dissatisfied with the service to my vehicle, however I am dissatisfied with the fact that I have an extended warranty on it but have to pay 1200 out of pocket. I understand it wasn’t Rundes decision but at the same time there’s no point in having the warranty of you have to pay that much out of pocket. I also requested a loaner vehicle to use while the repairs were being completed. I did receive a loaner, with an empty tank of gas. When I brought this up to the service manager, I was just told you never know who you loan the vehicles to. I would like to think an inspection would’ve been done after it was returned and before it was given to someone else. Overall my experience wasn’t good or bad. Again, I’m thankful for the service completed, but everything else I’m highly dissatisfied.
Love working with Eric. Easy to deal with.
Getting an appointment was fast and easy, and when appointment time rolled around my vehicle was picked up, serviced, and then returned to me at work. Excellent service, and the next vehicle, based on what I need at the time, will likely be purchased from Rundes.
The salesperson that I dealt with was very helpful & pleasant to deal with. I am very pleased with the customer service & my purchase from RUNDE!
They were very polite, quickly responded to the issue with my vehicle, communicated with me throughout the repair so as to know what to expect. They are knowledgeable and professional and fixed the problem with our vehicle. I would recommend Runde in Platteville for any service need.
Wont deal with anyone else. Weve tried before but the customer service and great pricing keeps us coming back.
Quick, painless and socially distanced - we love our new car so much!
Always best price first and service above and beyond.
ALL IS GOOD.
Ive purchased several new trucks from Runde and I am always very pleased. That is why I continue to come back. The entire team at Runde does an awesome job. I highly recommend them to anyone looking for a new or quality used vehicle.
Salesman was very knowledgeable. Easy to work with.
Lease process was fast and painless. We traded in two vehicles to lease two new vehicles. We took immediate delivery and both love our new GMC Terrains.
The staff member that I dealt with was very friendly and knowledgeable. He went out of his way to help resolve a minor issue I had with my pickup.
Very nice people, very helpful.
Very pleasant experience. All negotiations were done over the phone and email. I am a repeat customer. The vehicle was delivered to my home. Great place to buy a vehicle.
It was short notice, and I had a trip coming up. I texted Scott the Service Mgr. and asked if there was any way he could get my car in the following day. He immediately responded and asked what time I would be able to be there. I requested mid-morning and he set the appointment up for 9:30. I was there at 9:25, and he got me in and out by 10:00. Try doing that at a quick change business.
Love how I can have them pick up my vehicle to get serviced. It’s very convenient.
The entire staff is friendly and easy to talk to. The deal and the purchase process was simple and straight forward.
Service department seemed overwhelmed and didn’t seem to care too much about the services that they were providing. But I think that’s what happens when they’re stuck fixing Equinox’s all day. Just disappointed that they couldn’t fix my exhaust problem but then had the nerve to charge me for labor to tell me that my exhaust was plugged, even though I knew that.
Took car in for battery issue. They were able squeeze me into their busy schedule and got my car taken care of quickly. Thank you!
Scott Kramer did an awesome job of getting us in, in a timely manner and taking care of us.
All was good. Excellent service.
It was quick and easy. I knew what I wanted, they knew what to do.I drove 4 hours to get there and was finished with everything in about a half hour.
Scotts in the service department is great to work with.
We are repeat buyers. That says it all. I want to buy local and they are great to work with.
Cousin works there talked to him
Matt Nemitz was great to work with! I actually was at the dealership on a Saturday (8/22) getting some service work done on my 2018 Silverado. Ended up chatting with Matt while I was waiting and ended up trading up to a new 2020 GMC Sierra SLT! Very easy to work with! Will be back in the future for sure!
Scott, the service manager even backed my car out of a very icy parking spot when the service was finished so that I would not have to walk on the ice. Have always been happy with the service.
They found the problem and fixed it in a timely manor.
Fixed the brakes on one of my cars, and also aligned another one of my cars. Never had a problem
Great experience, second vehicle purchase from Runde. Will purchase again
Great all around
We had another great purchasing experience at Rundes. Thanks to Eric and the staff we are enjoying our new truck! We always recommend Rundes to family and friends.
Were in and out on a timely basis. Scott, remembers us and greets us immediately. Great place with a great attitude!
We bought a new vehicle from this dealership. The salesman was very helpful and a pleasure to work with. They sold the vehicle at a very fair price. I would definitely recommend this dealership.
Very easy to deal with. Got the best price the first time. Very helpful sales staff.
I have never had any problem with setting an appointment for my car to be serviced. i towed my car to have it serviced and had a quick response to the work my car needed to have done.i always speak with scott service mgr and so polite and infofmative. i would quickly recommend runde to others. thank you
First engine oil change and tire rotation while I waited. Very efficient. Also answered some of my questions on monitor settings. Thank you to the service crew!!
Great service, clean, comfortable waiting room.
I appreciated Carter Cushman taking the time to explain all the features on my car and linking my phone. I will refer !Thank you!
Tim Runde helped us with our purchase and I felt like I was visiting with a family friend!He was very helpful and patient about answering questions and we felt no pressure about anything just a great guy to deal with. Thanks Rundes!
Helpful, knowledgeable, professional staff always make for a great experience at Runde dealerships!
Everyone is very personable and treat you like a friend and neighbor.
Pleased with the service I received.
Dealing with Erik and Carter is always a good experience.They are willing to help with questions and options that might not be commonly used
Jacob Puls is the best car salesman in the area, and it’s not even close. His professional demeanor and work ethic are second to none!!
Did find job
Jason Zuck does a great job working with customers through email, phone, text - this is the 3rd truck I have purchased at Runde - Thumbs Up!!Chevrolet really needs to figure out how to offer the functional trailer mirrors that can be installed at the dealership - it is really silly the way they offer really poor(none) connectivity between the truck and the mirrors that are offered to the dealership to purchase and install for customers.
Contact was always courteous. Appointment was kept promptly. Car was returned to me clean and with problem resolved.
Very nice place to go and get a vehicle and very friendly staff and they try to give a good price deal
Very friendly and very clean facility
Awesome dealership. Matt was terrific and so patient as he tried to teach two seniors how to operate our new vehicle. I would highly recommend Runde dealership to anyone looking for a car.
I thought it was a fast and easy process. Anything to save time spent at the actual dealership is very important to me and many other customers. I feel like too many other dealers try to keep you there as long as possible until you finally cave. This was an approach Runde did not take and is one of the main reasons I will be referring customers to them in the future. Thanks.
They arent very competitive and will let you walk away offered WAY less on my trade than its worth wouldnt even budge going up any!! I wouldnt recommend these people at all as they dont even let you talk price down on vechicle.
Got the truck in after the scheduled time and took a very long time on it. Looked into the shop and saw a group standing around talking. Job was done perfect, quality of work is great but on bill there was a misc parts charge for tightening up a control arm bolt and an alignment. What parts are needed? Some explanation would have been appreciated. Just took much longer than expected in the shop, about 4 hours. But at the end of the day, the truck is good, problems were fixed so I cant complain too much. Side note, had the truck in last year for an oil change and tire rotation, tire rotation didnt happen because they couldnt figure out that my lugs are a 19 mil deep well and you cant use an impact socket. So this time I left my personal socket in the cup holder in case they needed it. Only shop Ive been to where I felt the need to provide them with my own tools. Would still recommend the shop because their work quality is good.
Drove from central WI to Runde to buy a new truck. Service and pricing were great. Will be back!
I drove out from Madison to look at a car after exchanging a few emails with Matt. He was extremely helpful giving me information before I drove out and my experience at the dealership was truly amazing. From the moment I got there all the staff were very friendly and personable and Matt was outstanding. He was well informed and helped answer questions I had about the car and then Bob in financing helped to get me the best deal. There was no pressure and I left with a car that I love and a fantastic experience. I have dealt with pushy salespeople in the past and feeling like it was all an act. None of that here. Genuine people looking to help you get you in the vehicle you want. I cant recommend them enough.
Very good
We purchased a vehicle they stated was in great condition. We had to bring it back for repairs 3 times in the first month. They still did not fix it so we took it somewhere else after.
We were impressed.by the friendliness and the openness to questions we presented to the salesman. Our questions were all answered and every vehicle we wanted to test was brought forward and explained. In addition to exceptional service the price was the most reasonable thing. The staff was easy to work with, too.
Buying my new 2500 HD at Runde was truly the easiest, most hassle free care buying experience I have had. Great low pressure environment with an amazing selection of trucks. I live 3 hours away and Jason helped get me a great price on my new truck and offered a fair price on my trade in. When I arrived everything was ready and they didnt try to sell me tons of extra stuff that I didnt need. All car dealers should take a lesson from Runde. I wouldnt hesitate to purchase from Jason and Runde again.
I got a fair deal on a great truck
Great service!
A very friendly group.
I am very happy to find this place, they changed my Chevy Equinox engine and parts for FREE, on December 26 2017, Scott Kramer and his Team did Great Job, Thanks a lot I recommend this place, and sorry to take so long to make a review, I appreciated Thanks a lot.
These guys were more willing to help me get a vehicle than any other dealership was.
Runde provides a no hassle car buying experience. Been doing business with them for twenty years and no other dealer can match their customer service or pricing. I have purchased several vehicles over the phone and never stepped on the lot. That is the kind of trust Tim Runde has earned with me and my family. Thats something that is hard to find these days
Very satisfied with the buying experience. Sales rep was courteous and knowledgeable. Having visited the dealership several times recently, I became comfortable that I would get an honest fair deal. Thanks Tim!Having owned the vehicle now for two weeks, I know I made the right choice. Couldnt be happier with my Colorado Diesel.
I have purchased approx. 30 cars to date. The purchase of my Buick Regal at Runde was the best car buying experience Ive ever had. I was prepared for the typical high pressure sales routine that Ive had to endure at other care dealerships. It never happened at Runde. My wife and I were treated with respect and the salesman, Carter Cushman, had the answer to all of our questions and I got the price I wanted for my trade.. The entire buying process was stress free and was completed in a short period of time. I would recommend this dealership to others interested in purchasing a new car.
No pressure, straight-forward.
This is my 9th new truck from this dealership. Communications with this dealership has always been excellent as I live 135 miles one way from this dealership. Very easy to work with and never any pressure. I dont have to go any where else when purchasing a vehicle..
Purchased s brand new Buick Encore from Eric and just love the vehicle... Eric was the best to work with
I always get great service at Runde. I take my vehicle there for service after each purchase and they make it very easy to get my vehicle in for oil changes or whatever I need. They make it simple and theyre a lot of fun!
When having the car serviced I am always treated with respect and they are not one bit pushy. I have always changed the oil in my cars because then I know what is done. They will continue to take care of my car.
I called DAY OF service with issues about my car. They got me in, worked with me as far as cost of the damage, and sent me on my way with a well taken care of loaner vehicle until they’re able to get mine fixed. I’m very thankful and appreciative of their wonderful service!
Carter was great to work with! I found a used truck we needed for our company and Carter called on his day off!! Easy to make the deal and in and out. Runde has a new customer for life. Thanks Carter and the Runde crew!
I had a warranty issue with my 2013 chevy Equinox. I called for information they had my car scheduled by the end of that week, gave me a beautiful loner to drive and had it repaired by Friday afternoon. All of the service people I dealt with have always been very accommodating and congenial. Wouldnt consider buying anywhere else if for no other reason but that I know if I have any issues I know how they will be handled. Thanks again for the great service!