Horrible service. Brought my husbands phone in to be activated and the employer offers to put the screen protector on. She messed it up and then tried to fix it and ruined the protector. I said something about it and she was like well I don’t know what to tell you. Highly inappropriate! Paid for something that we had to instantly throw away. She was beyond rude and didn’t even offer to give us a new one. Never coming back to this store!

Had my fuse waiting for me when I came in. Helped with my phone issue. Excellent customer service.

I have been to US Cellular four times in the last week. I have received false information three out of the four times I have been there. The day I got my phone activated I was in there for over an hour. The person activating my phone had to call tech support two times because he did not know what he was doing. He then proceeded to put my screen protector on and there was debris underneath it. He said it was just a bubble and that it would work its way out, but it didnt. When I went back to get that fixed, the guy working said they werent able to put a new one on for me. The workers are incompetent; they dont know how to correctly do their job, they give false information, and they are incredibly slow. If you want to waste your time, take a visit to Tricom Communications. I would rather travel a half hour to the next closest US Cellular then have to go back to that store. Its unfortunate that such a great phone carrier has to have their name disgraced because of such a bad store.

The salesman was very warm and personable, I happened to visit this store 15min before their closing time,but this seemed to be of no concern at all to him,He helped me out quickly and efficiently, and seemed knowledgeable about their products.

Was having an issue with my iPhone X and out of the 3 USCellular employees, they were mostly uninterested in helping me with that issue other than doing a quick search of the web and telling me I’d probably have to go to an Apple Store. I’ve only been a USCellular Customer for roughly 10 years, will probably change after our contract is up!

Very helpful helped me with my call problem and went out of the way to fox my speaker as well excellent location great staff

Excellent service. Good selection of electronics. They offer computer repair which I was in need of today.

Went in around 9:30am. Plenty of staff available to help. 9nly one who assisted me 3ad trainee. Having been a supervisor, I understand the need of trainee to learn by assisting me. However, clearly he was struggling. Enough staff around including supervisor to step in & help. After 40 minutes of patience on my part, we finally got storage card installed.....or so I thought. Now its 1:00pm, and I attempted to do video of cabin for rent for client. Up pops dangerous low storage space, 7nable to complete request. Needless to say, Im not happy with Platteville. WI. Radio Shack.

This place leaves me speechless every time I purchase a cell phone from them. About once a year, for about 12 years, I think “they must be more competent by now”. No, not yet. They always have an excuse and somehow manage to be rude about their incompetence. DON’T buy a phone from Tri Com. Save yourself the headache. This time I wanted a Galaxy s9 Plus... US Cellular of course. I wanted to set it up at home then activate it. It was a Verizon phone they sold me. Ok. mistakes happen. Take it back and Sandra, cops an attitude because I didn’t have time for her to mess with it. Get over it Sandra, it’s a Verizon phone!!! So, without telling me she disconnects my working phone without my permission as my daughter is texting me updates about my grandsons surgery. I, of course, got upset yet she got indignant?!?!?!After this I went to Walmart for Pedialyte, still steamed, and mentioned my experience to a couple of people. They said they go to Dodgeville for their US Cellular needs. No wonder they don’t have Facebook!! The bad reviews would bankrupt them. Good Grief!!!! Mistakes happen but this place just cant get it right and can’t own them....STAY AWAY!!!

STAY AWAY!!! I went to this store because my girlfriend wanted to get a new cellphone. Between receiving false information 3 times and them messing up when applying the screen protector my girlfriend and I ended up going to this store 4 times in one week. Even after all that, they wouldnt fix the problem with the screen protector. The employees here dont know what theyre talking about and the owner isnt running a good business. The extra gas money spent to drive to the store in Dubuque is worth not having to deal with this store.

Ive never had a good experience here. Went to start a new plan, it took over 24 hours. Ive bought three things ever from here and none of them worked coming out of the store. The drive to Dubuque is worth it. Dont go here.

Tried to charge me for something US CELLULAR. Tells them to give for free. I hope the 1000% markup was worth your 4th negative google review. What a joke. 5 star cellular in Dodgeville gladly gave it to me. WhSts worse yet? I was going to finance q 6 plus. See how that turned out...

Good service representatives are well knowedged recommend highly

After switching from Alltel/Verizon to US Cell., at a Fitchburg, Wi dealer this place has messed me up so much Im looking at heading down to the Dubuque, Ia dealer from now on. Watch your back US Cell. customers!

Great customer service and always helpful.

Horrible service, an hour to switch over a phone i brought in with me? Give me a break, this place is terrible, employees know nothing...

Go to a carrier store. These are unprofessional and unskilled workers. If you go here, you will be calling your carrier to fix what they attempted.

Radio Shack is awesome i like to go there when i need help whenever i have a problem with my cellphone i go to the Radio Shack for help.

Very knowledgeable representative, and very patient!

Make sure you have nothing else to do.....youll be waiting forever.

Employee did a great job.

This place helped me very well and I couldnt ask for more!!!

Agent was very helpful.

Everything was way overpriced cheap products

Frieny staff and helpful

Great place.

Excellent service

Employees are extremely helpful

Great service